Before You Call For Service - GE PDW7000 Series Owner's Manual

Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following pages,
or visit ge.com. You may not need to call for service.
Error Messages Possible Causes
START/RESET status You have pressed the
indicator light flashing START/RESET pad while the
dishwasher is running. This will
cancel the cycle. The light will
stop flashing after the dishwasher
drains (about 90 seconds).
Power to the dishwasher was
turned off while a cycle was
running and power has just been
restored to the dishwasher. The
blinking lights indicate that the
dishwasher is draining the potential
water inside.
Dishwasher BEEPS This is a reminder that your
once every 30 seconds dishwasher door has been left
open during operation. It will
continue beeping until you close
the door.
Problem Possible Causes
Dishes and flatware Low inlet water temperature
not clean
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait
Air gap or disposer is clogged
Improper rack loading
No air gap or high drain loop
Spots and filming Extremely hard water
on glasses and
Low inlet water temperature
flatware
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Cloudiness on Combination of soft water and
glassware too much detergent
Water temperature entering
the dishwasher exceeds 150°F
Suds in the tub Correct detergent
wasn't used
Rinse agent was spilled
Detergent left in Dishes are blocking the
dispenser cups detergent cup
What To Do
• Press the START/RESET pad once to start the dishwasher. Press the
START/RESET pad a second time when the dishwasher is running only if you
wish to cancel the cycle.
• The light will stop flashing after the dishwasher drains. A new cycle will
start automatically.
• Close and latch the door after opening it mid-cycle.
What To Do
• Make sure inlet water temperature is correct (see page 8). Turn on the hot
water faucet nearest the dishwasher, let run until the water temperature
stops rising. Then start the dishwasher and turn off the faucet. This insures
the entering water is hot.
until pressure is normal before using your dishwasher.
• Clean the air gap or flush the disposer.
• Make sure large dishware does not block the detergent dispenser or the
wash arms. See the Loading the dishwasher racks section.
• Verify that you have an air gap or a high drain loop. Refer to the
Installation Instructions.
®
• Use Jet-Dry or Cascade Crystal Clear
prevent new film buildup.
• Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading Place Settings section.
• Make sure detergent is fresh.
• If water is extremely hard, a softener may be required.
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get it clean.
• This could be etching. Lower the water heater temperature.
• Use only automatic dishwasher detergents to avoid sudsing. Cascade
Electrasol ® Automatic Dishwashing Detergents have been approved for use
in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds dissipate.
Close and latch the dishwasher. Pump out water by touching the
START/RESET pad once; then 30 seconds later, touch the
START/RESET pad again. Repeat if necessary.
• Always wipe up rinse agent spills immediately.
• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup. See the Loading the dishwasher section.
ge.com
®
rinse agents to remove spots and
®
and
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