Troubleshooting - Thelin PARLOUR 3000 Installation And Operating Instrictions

PARLOUR 3000

TROUBLESHOOTING

WARNING: All servicing and troubleshooting of gas controls and high voltage circuits should be done by a
qualified service technician.
As a guide to help you understand the functioning and potential problem areas in your heater, use the following
chart. When in doubt, do not hesitate to call your service representative or the gas supplier who furnishes you
with natural gas or propane.
PROBLEM
Pilot will not light
Main burner does not come on
Fan does not work
Thermostat does not work
Flame is dirty and orange, and glass is sooty
Flames are too short
POSSIBLE CAUSE
 A gas shut-off valve is turned off
 The gas control valve is turned to pilot
 The gas control valve wasn't pushed in and/or the
igniter wasn't pushed repeatedly
 The pilot has gone out
 The burner on/off switch is turned off
 The thermostat is disconnected or set too high
 Cord is unplugged
 Heater is not up to temperature and sensor has not
activated
 Pilot has gone out
 On/Off switch is turned to Off
 Thermostat is set too high
 Logs are not placed properly or something may be
obstructing burn
 Air adjustment may be required by a service
technician
 Hi/Lo flame adjust knob is turned too low (see
Figure 8)
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DIRECT VENT GAS HEATER