Codonics EP-1000 Series User Manual

Instant dry imager
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®
EP- 1 000
Series
Instant Dry
Imager
User's Manual
®
Codonics
Catalog Number 1000-MNLU
December 9, 2004
Version 1.1
Codonics, Inc.
17991 Englewood Drive
Middleburg Heights, OH 44130 USA
440-243-1198 Phone
440-243-1334 Fax
Email info@codonics.com
www.codonics.com

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  • Page 1 ® EP- 1 000 ™ Series Instant Dry Imager User’s Manual ® Codonics Catalog Number 1000-MNLU December 9, 2004 Version 1.1 Codonics, Inc. 17991 Englewood Drive Middleburg Heights, OH 44130 USA 440-243-1198 Phone 440-243-1334 Fax Email info@codonics.com www.codonics.com...
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  • Page 3: Table Of Contents

    Contents Preface Manual Conventions ..................vii Bulleted Lists..................vii Numbered Steps ..................vii Display Panel Indicator Lights and Buttons ........... viii Notes and Tips ..................viii Cautions and Warnings ................. viii Technical Assistance ..................ix Warnings and Limitations of Use ..............ix Potential for Radio and Television Interference ........
  • Page 4 EP-1000 Series Disposal ..............xvi EP-1000 Series Specifications ..............xvii Chapter 1: Introduction Chapter 2: Setting Up the EP-1000 Finding a Location for the EP-1000 ............2-2 Unpacking the EP-1000................2-3 Loading the Ribbon Cartridge..............2-5 Connecting a Parallel Cable ............... 2-9 Connecting a USB Cable................
  • Page 5 Chapter 5: Troubleshooting Interpreting the Indicator Lights ..............5-1 Troubleshooting Common Problems ............5-3 Clearing a Paper Jam ................. 5-6 Clearing a Paper Jam from the Ribbon Cartridge Area ....... 5-7 Clearing a Paper Jam from the Front Area........... 5-9 Clearing a Paper Jam from the Back Area .........
  • Page 7: Preface

    Preface Manual Conventions Bulleted Lists Bullets are used to display a list of nonprocedural items. For example: The control panel contains: • A display panel • Keys • Indicators Numbered Steps icon indicates the beginning of a procedure. The steps in a procedure are numbered.
  • Page 8: Display Panel Indicator Lights And Buttons

    Display Panel Indicator Lights and Buttons Display panel indicator light and button names are in bold. Notes and Tips Notes contain additional information related to a topic or procedure. For example: NOTE: Save the packaging in case you need to ship the EP-1000. Cautions and Warnings Cautions alert you to actions or situations that could cause harm to equipment or data.
  • Page 9: Technical Assistance

    Technical Assistance For technical assistance with Codonics products, call the Codonics “On Call” Technical Support System at one of the following numbers: Phone: 440-243-1198 Toll Free: 800-444-1198 The “On Call” Technical Support System provides for around-the- clock availability of qualified technical support personnel.
  • Page 10 • Reorient the receiving antenna. • Relocate the imager with respect to the receiver. • Move the imager away from the receiver. If necessary, you should consult your sales representative or an experienced radio/television technician for additional suggestions. You may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems.
  • Page 11: Ep-1000 Precautions

    • EQUIPMENT IS NOT TO BE USED IN A PATIENT VICINITY. The EP-1000 Series Imagers must be located at least 1.83 m (6 ft) from the patient treatment or examination area (bed, exam table, etc.) at all times to avoid inadvertent patient contact with the apparatus.
  • Page 12: Never Insert Any Foreign Object Into The Imager

    EP-1 000 Precautions Never Insert Any Foreign Object into the Imager Foreign objects of any kind inserted into this imager constitute a safety hazard and can cause extensive damage. The imager will not print on materials not specifically designed for it. Feeding standard office overhead transparency material into the imager will not work and can damage the print mechanism.
  • Page 13: Unsuitable Materials For The Imager

    Unsuitable Materials for the Imager Many plastic components are used in the imager’s construction. Coat flecking and deformation is likely to occur if the imager is wiped with chemical dusters, benzene, thinners, insecticides or other solvents. Rubber and PVC materials left in contact with the imager for extended times will cause damage.
  • Page 14: Labeling

    This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference CODONICS, INC. received, including interference that may cause 17991 ENGLEWOOD DR. undesired operation.
  • Page 15: Limitations Of Use

    Limitations of Use Overview This section describes imager and media usage considerations that can affect output results and quality. Media • Media variations between different production lots may produce subtle differences in image quality. • Printed images that experience prolonged exposure to heat, sunlight, or ultraviolet light may degrade in image quality.
  • Page 16 EP-1 000 Series Disposal Disposal of this product shall be in accordance with all applicable laws and regulations in effect at the locality at the time of disposal. For further information, refer to Appendix A. Preface...
  • Page 17 EP-1 000 Series Specifications Print Technology: Dye Sublimation. Imager and Cassette Spatial Resolution: 314 dpi (12.36 pixels/mm). Color Resolution: 16.7 million colors. 256 levels each of cyan, magenta, and yellow. Density Range: Up to 2.55 OD Dmax. Color Registration: Less than 0.1 mm average. Interfaces: Centronics-type 36-pin connector (IEEE 1284) and USB 1.1.
  • Page 19 Introduction The Codonics EP-1000 Instant Dry Imager is a thermal dye-difusion device with superior printing speed. It has a resolution of 314 pixels per inch and prints a three-color page in about 90 seconds. Printed images are high-contrast and long-lasting.
  • Page 20 EP-1000 Instant Dry Imager Connectors Power cord EP-1000 Back Panel Introduction...
  • Page 21 EP-1000. After you set up the EP-1000, you should install the appropriate print driver. Special drivers may be provided to interface to certain OEM equipment. Contact your Codonics sales representative or Codonics Technical Support. EP-1000 Instant Dry Imager User’s Manual...
  • Page 22: Finding A Location For The Ep-1000

    Finding a Location for the EP-1 000 Keep the following guidelines in mind when selecting a site for the EP-1000. • Allow 2 in. (5 cm) on the left and right sides, and 15.8 in. (40 cm) above for air flow and cooling. The back of the EP-1000 may be placed flush against a wall.
  • Page 23: Unpacking The Ep-1000

    Unpacking the EP- 1000 1. Open the shipping carton. 2. Carefully remove the top foam with the accessories. To unpack the Imager 3. Lift the imager out of the carton. 4. Remove the EP-1000 from the plastic sheet, and place the EP-1000 at the desired location.
  • Page 24 NOTE: When you do not use the EP-1000 for a long period, make sure to attach the shipping inserts on the slot, as shown below, or the rollers may be deformed. P O W P O W Push toward the inner part Hook the shipping insert on the printer Introduction...
  • Page 25: Loading The Ribbon Cartridge

    Loading the Ribbon Cartridge The ribbon cartridge fits easily in the EP-1000. There is only one way to correctly load the ribbon cartridge. 1. Press the Open button to open the top cover. To load the ribbon cartridge EP-1 000 Instant Dry Imager User’s Manual...
  • Page 26 2. If necessary, push the old ribbon cartridge to the left and lift it up to remove it. Introduction...
  • Page 27 CAUTION Images remain on the ribbon after printing. If you are working with confidential documents, you may need to consider alternate ways of disposing of the ribbon to maintain security. 3. Remove the old ribbon from the ribbon carrier. NOTE: Do not discard the ribbon carrier. 4.
  • Page 28 6. Grasp the ribbon cartridge by the handle, and slide the spool onto the two hubs on the left side. Hubs 7. Push the ribbon cartridge against the hubs on the left until it can engage the two holders on the right. Holders 8.
  • Page 29: Connecting A Parallel Cable

    Connecting a Parallel Cable 1. Make sure that your computer is turned off. 2. Connect the female end (no pins) of the cable to the EP-1000 To connect a parallel parallel port. (Centronics) cable Parallel port Power cord connector 3. Connect the 25-pin end of the cable to the computer’s parallel port.
  • Page 30: Connecting A Usb Cable

    Connecting a USB Cable 1. Make sure that your computer is turned off. 2. Connect and secure the USB cable to the USB port. To connect a USB cable port Power cord connector 3. Connect the power cord. 4. Press the Power button to power on the EP-1000. 5.
  • Page 31: Loading Paper

    Loading Paper Handling Paper Follow these guidelines when you handle the paper: • Hold the paper by the edges to avoid fingerprints. • Do not load more than 50 sheets of paper in the paper tray. • Do not use wet or damaged paper. Storing Paper Follow these storage instructions to ensure the highest image quality:...
  • Page 32: Loading The Paper Tray

    Loading the Paper Tray The paper tray adjusts to the size of the paper you are loading. Do not force paper that is too long or too wide into the tray. NOTE: A spacer for protection during transport is attached inside the paper tray when the EP-1000 is shipped from the factory.
  • Page 33 2. If necessary, adjust the paper tray to fit the paper you are loading: • Move the paper width adjuster to the correct position for either A- or A4-size paper. • Slide the paper length adjuster to the correct position for the length of the paper you are loading.
  • Page 34 4. Remove the paper from the package. CAUTION Handle the paper by the edges to avoid fingerprints on the top sheet. 5. Place the paper in the tray with the printing side (glossy side) facing up, making sure that the front corners of the stack are under the metal tabs.
  • Page 35 7. Install the paper tray in the EP-1000. 8. Raise the stopper. 2-15 EP-1 000 Instant Dry Imager User’s Manual...
  • Page 36: Installing The Dust Covers

    Installing the Dust Covers Install the dust covers on the front and back of the EP-1000. For the front cover, install the cover as shown below (insert the cover into the groove). Groove For the back cover, insert the bottom of the dust cover on the back slit of the EP-1000.
  • Page 37: About Imager Initialization

    EP-1000 and the host computer. Disconnect all cables from the EP-1000 except the power cable. Power on the EP-1000 again. If the lights on the display panel still do not flash, call Codonics Technical Support for service. Making a Test Print Making a test print verifies proper EP-1000 setup and operation, and confirms print quality.
  • Page 38 2-18 Introduction...
  • Page 39: Indicator Lights And Control Buttons

    Operating the EP- 1 000 Indicator Lights and Control Buttons The indicator lights and control buttons on the EP-1000’s display panel are shown below. Power Fault Media Online Print Interface light light light button button select button Parallel light Open top cover button USB light Power button...
  • Page 40 Table 3-1 and Table 3-2 describe the functions of the indicator lights and control buttons. Table 3-1. Display Panel Indicator Lights Indicator Light Description Power Lights green when the EP-1000 is turned on. Fault Lights red when a fault occurs. The light remains on until all the faults are resolved.
  • Page 41: Canceling Multiple Copy Printing

    Canceling Multiple Copy Printing When printing two or more copies of one image, you can use continuous printing. The number of the copies can be set by the print driver. To cancel continuous printing, press the Print button for a few seconds until the Fault (in green), Parallel, and USB lights flash.
  • Page 43: Chapter 4: Maintenance

    Maintenance Properly Maintaining the EP-1 000 To keep the EP-1000 in good working condition: • Keep the EP-1000 clean. Keep the surrounding area vacuumed and litter-free. • Protect the EP-1000 from tobacco smoke, dust, sand, and liquid spills. EP-1000 Instant Dry Imager User’s Manual...
  • Page 44: Cleaning The Ep- 1000

    Cleaning the EP- 1000 To help ensure good performance and high-quality output, make sure the operating environment is clean and dust free. Clean the EP-1000 regularly as described below. WARNING Before you begin cleaning the EP-1000, turn off the EP-1000 and unplug it.
  • Page 45: Chapter 5: Troubleshooting

    Troubleshooting Interpreting the Indicator Lights The indicator lights become red when a problem has occurred. You must resolve any problems before you can print. The following table explains how to interpret the condition of the indicator lights. EP-1000 Instant Dry Imager User’s Manual...
  • Page 46 Table 5-1. EP-1000 Indicator Lights Indications Problem Light Indications Status Power Fault Media Parallel Normal Status: Power OFF Initializing Online (USB) Online (Parallel) Offline (USB) Offline (Parallel) Transferring data Printing Cancelling multiple copy printing Fault Status: Overheat condition Door open Out of media (paper) Out of media (ink) Paper illegal...
  • Page 47: Troubleshooting Common Problems

    Troubleshooting Common Problems Table 5-2 lists common problems you might encounter while operating the EP-1000, their possible causes, and solutions. Table 5-2. EP-1000 Troubleshooting Chart Problem Possible Causes Solutions Fault light off, The supply spool in the ribbon cartridge Install a new ribbon in the ribbon carrier. Media light red is empty.
  • Page 48 • If the problem persists, contact Codonics Technical Support. White or colored lines and Dust or dirt has caused contamination. • Check that the paper in the paper scratches appear on tray is clean and streak free.
  • Page 49 Table 5-2. EP-1000 Troubleshooting Chart (Continued) Problem Possible Causes Solutions White or multicolored Dust or dirt has caused contamination. • Clean the EP-1000 and the spots appear on prints. surrounding area. • Move the EP-1000 away from room ventilation ducts or open doors. Smudges, smears, Fingerprints or other oils have Replace the contaminated paper or...
  • Page 50: Clearing A Paper Jam

    Clearing a Paper Jam Paper and ribbon may occasionally jam in the EP-1000. Jams are typically identified when the Fault light comes on red. Jams may occur in the following locations: Ribbon cartridge area Back area Front area Troubleshooting...
  • Page 51: Clearing A Paper Jam From The Ribbon Cartridge Area

    Clearing a Paper Jam from the Ribbon Cartridge Area 1. Power off the EP-1000. 2. Open the top cover. To clear a paper jam from the ribbon cartridge area EP-1 000 Instant Dry Imager User’s Manual...
  • Page 52 3. Remove the ribbon cartridge. Push the ribbon cartridge to the left and lift it up to remove it. 4. Pull out the jammed paper. 5. Install the ribbon cartridge, and close the top cover. 6. Discard any partially-fed paper from the paper tray. Troubleshooting...
  • Page 53: Clearing A Paper Jam From The Front Area

    Clearing a Paper Jam from the Front Area 1. Power off the EP-1000. 2. Completely remove the paper tray and the front dust cover. To clear a paper jam from the front area 3. Reach in and pull out the partially-fed paper. 4.
  • Page 54: Clearing A Paper Jam From The Back Area

    Clearing a Paper Jam from the Back Area 1. Power off the EP-1000. 2. Remove the back dust cover. To clear a paper jam from the back area 3. Remove the jammed paper. 4. Install the back dust cover. 5. Discard the jammed paper. 5-10 Troubleshooting...
  • Page 55: Repairing A Torn Ribbon

    Repairing a Torn Ribbon 1. Position the ribbon cartridge with the torn ribbon on a clean surface as shown below. To repair a torn ribbon Office tape Supply spool Takeup spool 2. Place a piece of office tape on the center of the ribbon. 3.
  • Page 56: Cleaning The Thermal Print Head

    To clean the thermal print head 2. Use a Codonics print head cleaning wipe to clean the thermal print head, and wipe along the heater line four times: • Wipe the full length of the area (always in one direction).
  • Page 57 NOTE: It may be necessary to repeat the cleaning procedure several times to remove all artifacts. If you cannot remove the artifacts, call Codonics Technical Support for service. 5-13 EP-1 000 Instant Dry Imager User’s Manual...
  • Page 59: Appendix A: Hazardous Material Information

    Hazardous Material Information Materials of Construction Codonics has set very stringent standards for evaluating products to ensure the marketing of regulatory compliant products worldwide. We do not intentionally add, nor are we aware, that the products or packaging contain the following materials: •...
  • Page 60: Manufacturing

    For disposal or recycling information, please contact your local authorities or the Electronics Industry Alliance (www.eiae.org). Manufacturing During manufacturing operations that produce Codonics products (including packaging), no ozone depleting substances (such as chlorofluorocarbons, methyl chloroform, and carbon tetrachloride) are used.

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