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Dell PowerVault MD3860f Owner's Manual

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Dell PowerVault MD3860f Storage Arrays
Owner's Manual
Regulatory Model: E08J Series
Regulatory Type: E08J001

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Table of Contents
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  Summary of Contents for Dell PowerVault MD3860f

  • Page 1 Dell PowerVault MD3860f Storage Arrays Owner's Manual Regulatory Model: E08J Series Regulatory Type: E08J001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...
  • Page 3: Table Of Contents

    Contents 1 About your system....................6 ............................6 Introduction ................6 Dell PowerVault Modular Disk Storage Manager ........................6 Related Documentation ..........................7 Front-Panel Features ......................... 8 Front-Panel Indicators ..........................10 Back-Panel Features ..................11 Cooling Fan Module LED Indicator Codes ................12 Power Supply Module Features And Indicators .......................13...
  • Page 4 ............29 Removing A Physical Disk From A Physical-Disk Drawer ..............30 Installing A Physical Disk In A Physical-Disk Drawer ..........................30 SAS Chain Cables ....................31 Removing The SAS Chain Cable(s) ....................32 Installing The SAS Chain Cable(s) ........................33 RAID Controller Modules ............
  • Page 5 ............................. 49 ECC Errors ............................49 PCI Errors 5 Technical Specifications................... 50 6 Getting help......................53 ....................... 53 Locating your system service tag ........................... 53 Contacting Dell ........................53 Documentation feedback...
  • Page 6: About Your System

    The Dell PowerVault MD3860f RAID storage array (16 Gbps Fibre Channel) is a 4U rack-mounted system, capable of accommodating up to sixty 3.5 inch or 2.5 inch physical disks. You can expand the number of physical disks up to a maximum of 120 disks (180 disks with premium feature kit), by daisy-chaining your storage enclosure with up to two MD3060e SAS based expansion enclosures.
  • Page 7: Front-Panel Features

    Dell PowerVault MD 34xx and 38xx Series Support Matrix — Provides information about the software and hardware compatibility matrices for the storage array. • For the full name of an abbreviation or acronym used in this document, see the Glossary at dell.com/ support/manuals. •...
  • Page 8: Front-Panel Indicators

    Front-Panel Indicators Figure 2. Front-Bezel Indicators Figure 3. Front-Panel Indicators...
  • Page 9 Item Indicator Icon Description Power-on indicator The power-on indicator lights green when at least one power supply module is supplying power to the storage enclosure. Standby power indicator The standby power indicator lights green when the system is in standby mode and the main power is off.
  • Page 10: Back-Panel Features

    Indicates that there is no power reaching the drive or a drive is not installed. Back-Panel Features NOTE: The following illustration displays the Dell PowerVault MD3860f storage enclosure. Figure 4. Back-Panel Features cooling fan module (2) power supply switch (2)
  • Page 11: Cooling Fan Module Led Indicator Codes

    Cooling Fan Module LED Indicator Codes Figure 5. Cooling Fan Module Indicators Item Indicator Icon Description Power indicator The power indicator lights green when power to the cooling fan module is available. Service action required The service action required indicator lights amber indicator when there is a fault in the cooling fan module.
  • Page 12: Power Supply Module Features And Indicators

    Power Supply Module Features And Indicators NOTE: Your storage array is shipped with two IEC C19 to C20 jumper cords. Connect the C19 plug to the array's power supplies and the C20 plug to the power distribution unit (PDU) in the rack cabinet.
  • Page 13: Physical-Disk Led Indicators

    Item Indicator or Connector Icon Description Indicates that you cannot remove the power supply module from the system. Service action required The service action required indicator lights amber indicator when there is a fault in the power supply module. AC power indicator Green Indicates that AC output voltage is within the limit.
  • Page 14 Item Indicator Icon Description Service action allowed CAUTION: Remove the physical disk from indicator the system only if the service action allowed indicator lights blue. Removing the physical disk from the system when the service action allowed indicator is off may damage the system.
  • Page 15: Controller Modules

    Controller Modules RAID Controller Modules RAID controller modules provide high-performance, advanced virtual disk configuration, and fault- tolerant disk subsystem management. Each RAID controller module contains 4 GB of mirrored cache for high availability and is protected by a battery powered cache offload mechanism. NOTE: 8 GB mirrored cache is an optional feature.
  • Page 16: Host Channel Led Link Rate Indications

    Description Connector USB port Reserved port. Mini USB port Dell support only. Password reset switch Pressing this switch resets the password. SAS expansion port (2) Provides SAS OUT connection for cabling to a daisy chained expansion enclosure. Port 0 expansion port is recommended.
  • Page 17: Sfp+ Transceivers Fibre Optic And Sas Cables

    SFP+ Transceivers Fibre Optic And SAS Cables NOTE: Your small form-factor pluggable (SFP+) transceivers and cables may look different from the ones shown below. The differences do not affect the performance of the SFP+ transceivers. FC host connections may operate at 4 Gbps, 8 Gbps, or 16 Gbps. Ports for 16 Gbps Fibre Channel host connections require SFP+ transceivers designed for this data rate.
  • Page 18: Expansion Controller Modules

    Item Indicator, Button, or Icon Description Connector SAS IN port 0 Provides EMM to RAID controller SAS connection. SAS IN port 1 Provides EMM to RAID controller SAS connection. Serial debug port Dell support only. Telnet port Dell support only.
  • Page 19: Raid Controller Module-Additional Features

    Item Indicator, Button, or Icon Description Connector SAS OUT port Provides SAS connection for cabling to a downchain expansion enclosure. Diagnostic LED The numeric display consists of two seven-segment LEDs that provide information about enclosure identification and diagnostics. Controller power The controller power indicator lights green when indicator controller power is on.
  • Page 20: System Password Reset

    To reset the password, push and hold down the password reset switch for at least five seconds. The password is deleted. You can change the password using MD Storage Manager. For more information about setting your password, see the Dell PowerVault MD Series Storage Arrays Administrator's Guide at dell.com/powervaultmanuals.
  • Page 21: Installing And Removing System Components

    Installing and removing system components Recommended Tools You may need the following items to perform the procedures in this section: • #2 Phillips screwdriver • T8 and T15 Torx screwdrivers • Wrist grounding strap connected to ground Removing And Installing The Front Bezel Installing The Front Bezel You must install the front bezel on the system to secure the disk drawers against accidental removal.
  • Page 22: Removing The Front Bezel

    guide pins (4) Removing The Front Bezel You must remove the front bezel to access the disk drawers, which enables you to remove and install physical disks in the system. Press the release latch on either side of the front bezel. Keeping the release latches pressed, hold the bezel and pull the bezel away from the system.
  • Page 23: Opening The Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 24: Closing The Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 25: Installing The Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 26: Physical Disks

    • The MD Series Dense storage array and expansion enclosure support mixing of physical disk types. NOTE: 15k RPM SAS drives are not supported. For the latest drive support, refer to Dell PowerVault MD 34xx/38xx Series Support Matrix at: dell.com/powervaultmanuals.
  • Page 27 Figure 17. Removing and Installing the 2.5 Inch Physical Disk in a 2.5 Inch Physical-Disk Carrier 2.5 inch physical drive cage guide pin (4) release handle holes on physical disk (4) carrier for 2.5 inch physical disk 2.5 inch physical disk...
  • Page 28: Installing A Physical Disk In A Physical-Disk Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 29: Removing A Physical Disk From A Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 30: Installing A Physical Disk In A Physical-Disk Drawer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 31: Removing The Sas Chain Cable(S)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 32: Installing The Sas Chain Cable(S)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 33: Raid Controller Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 34: Installing A Raid Controller Module Or Expansion Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 35: Opening The Raid Controller Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 36: Replacing The Sfp+ Transceiver

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 37: Raid Controller Module Backup Battery Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 38: Installing The Raid Controller Module Backup Battery Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 39: Installing A Power Supply Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 40: Cooling Fan Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 41: Installing A Cooling Fan Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 42: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 43 CAUTION: To prevent degraded performance, do not twist, fold, pinch, or step on fibre optic cables. Do not bend the fibre optic cables tighter than a 5 cm (2 inch) radius. If possible, use the MD Storage Manager to create, save, and print a new storage array profile. If the Recovery Guru directed you to replace a failed RAID controller module, go to step 3, else run the Recovery Guru to identify the failed component.
  • Page 44: Troubleshooting External Connections

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 45: Troubleshooting Array Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 46: If The Link Status Leds Are Not Green

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 47: Troubleshooting Array And Expansion Enclosure Connections

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 48: Troubleshooting A Damaged Array

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 49: Invalid Storage Array

    A physical disk in a redundant virtual disk has failed Invalid Storage Array The RAID controller module is supported only in a Dell-supported storage array. After installation in the storage array, the controller performs a set of validation checks. The array status LED is lit with a steady amber color while the RAID controller module completes these initial tests and the controllers are booted successfully.
  • Page 50: Technical Specifications

    RAID controller modules Two hot-swappable modules with temperature sensors 4 GB or 8 GB of cache per controller Dell PowerVault MD3860f storage arrays Provides host-to-controller 16 Gbps FC connection and two 12 Gbps SAS connections Expansion Modules Dell PowerVault MD3060e expansion enclosures...
  • Page 51 Back-Panel Connectors (Per RAID Controller Module) NOTE: SAS and FC connections to the same host is not supported. Two SAS OUT ports, it is recommended that you use the first port for expansion to an additional PowerVault MD3060e expansion enclosure. Only one expansion port is supported at any given time.
  • Page 52 1 °C/300 m (1 °F per 550 ft) above 900 m (2952.75 ft). NOTE: For information on supported expanded operating temperature range and configurations, see the Owner's Manual at dell.com/support/ manuals. Storage –40 °C to 65 °C (–40 °F to 149 °F) with a maximum temperature gradation of 20 °C per hour...
  • Page 53: Getting Help

    Code and Service Tag are found on the front of a physical DR Series system by pulling out the information tag. This can also be found on the support tab in the GUI. This information is used by Dell to route support calls to the appropriate personnel.

This manual is also suitable for:

Powervault md3460Powervault md3860i