Dell PowerVault MD3800f Owner's Manual
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Dell PowerVault MD3800f and MD3820f
Storage Arrays
Owner's Manual
Regulatory Model: E03J and E04J Series
Regulatory Type: E03J001 and E04J001

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Summary of Contents for Dell PowerVault MD3800f

  • Page 1 Dell PowerVault MD3800f and MD3820f Storage Arrays Owner's Manual Regulatory Model: E03J and E04J Series Regulatory Type: E03J001 and E04J001...
  • Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc.
  • Page 3: Table Of Contents

    Contents 1 About Your System....................6 ............................6 Introduction ....................6 Front-Panel Features and Indicators ..................... 9 Back-Panel Features and Indicators ......................9 Physical-Drive Indicator Patterns ................... 10 Power Supply and Cooling Fan Features ....................10 Power Indicator Codes and Features ........................
  • Page 4 .............. 23 Installing a Physical Drive Into a Physical-Drive Carrier ........................23 RAID Controller Module ................. 24 Removing a RAID Controller Module Blank ................... 24 Installing a RAID Controller Module Blank ..................24 Removing a RAID Controller Module .................... 25 Installing a RAID Controller Module ..................26 Opening the RAID Controller Module ....................
  • Page 5 ........................42 Noncritical Conditions ........................42 Invalid Storage Array ............................. 42 ECC Errors ............................42 PCI Errors 5 Technical Specifications................... 43 6 Getting help......................47 ...................... 47 Locating your system Service Tag ........................... 47 Contacting Dell ........................47 Documentation feedback...
  • Page 6: About Your System

    The MD3800f and MD3820f Series storage array is designed for high availability, offering redundant access to data storage. Its features support both single and dual RAID controller configurations. The Dell PowerVault MD3800f and MD3820f Series storage array provides Fibre Channel (FC) connectivity to the host server. It enables access to 64 physical hosts.
  • Page 7 Figure 2. Front-Panel Features and Indicators—Dell PowerVault MD3820f Figure 3. Front-Bezel Features and Indicators Table 1. Front-Panel Features and Indicators Item Indicator, Button, or Connector Description Enclosure status LED The enclosure status LED lights when the enclosure power is on.
  • Page 8 Item Indicator, Button, or Connector Description Blinks blue when a host server is identifying the enclosure or when the system identification button is pressed. Lights amber as enclosure boots or is reset. Blinks amber when the enclosure is either in a fault state or the hosts are not using the preferred path to a virtual disk.
  • Page 9: Back-Panel Features And Indicators

    Back-Panel Features and Indicators Figure 4. Back-Panel Features and Indicators—Dell PowerVault MD3800f and MD3820f Series 600 W power supply/cooling fan RAID Controller Module 0 RAID Controller Module 1 600 W power supply/cooling fan Physical-Drive Indicator Patterns Figure 5. Physical-Drive Indicators...
  • Page 10: Power Supply And Cooling Fan Features

    Drive-Status Indicator Pattern Condition (RAID Only) NOTE: The drive status indicator remains off until all physical drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time. Blinks green, amber, and turns Predicted drive failure Blinks amber four times per Drive failed...
  • Page 11: Related Documentation

    Dell PowerVault MD Series Storage Arrays Administrator's Guide — Provides information about configuring and managing the system using the MDSM GUI. • Dell PowerVault Modular Disk Storage Arrays CLI Guide — Provides information about configuring and managing the system using the MDSM CLI. •...
  • Page 12: Controller Modules

    For information on cabling, see the MD3800f and MD3820f Series Storage Arrays Deployment Guide, at dell.com/powervaultmanuals. RAID Controller Module Connectors and Features Figure 7. MD3800f and MD3820f Series Fibre Channel RAID Controller Module...
  • Page 13 Table 4. MD3400 and MD3420 Series SAS RAID Controller Module Item Component Function 16 Gbps FC IN port (4) Provides host-to-controller FC connection. Seven segment display Displays status or error codes for the storage array. sequence Controller power LED Lights green when controller power is on. Turns off when controller is not powered.
  • Page 14: Host Channel Led Link Rate Indications

    Item Component Function NOTE: The password reset switch is not available if your system was shipped after September, 2015. The password reset switch functionality was disabled starting from controller firmware 08.20.09.60 and later versions. SAS OUT port (2) Provides SAS connection for cabling to a downchain expansion enclosure.
  • Page 15: System Password Reset

    Temperature threshold values determine the temperature at which shutdown occurs. These thresholds cannot be changed. Table 6. Shutdown Threshold Type Threshold Temperature Exceeding Event Description Nominal failure threshold A critical event is set. Maximum failure threshold Shutdown of the system power supplies occurs within 3 minutes.
  • Page 16: Sfp Transceivers, Fiber Optic, And Sas Cables

    power failure is less likely to cause loss of data. The RAID controller automatically switches to write- through if cache mirroring is disabled, or if the battery is missing, or has a fault condition. SFP Transceivers, Fiber Optic, and SAS Cables FC host connections may operate at 16 Gbps or at a lower data rate.
  • Page 17: Interoperability Of 4 Gbps, 8 Gbps, And 16 Gbps Devices

    Interoperability of 4 Gbps, 8 Gbps, and 16 Gbps Devices The FC standard specifies a procedure for speedy autodetection. If an 8 Gbps port on a switch or device is connected to a 4 Gbps port, it must negotiate down for the link to run at 4 Gbps. If there are two 16 Gbps ports on either end of a link, the negotiation runs the link at 16 Gbps if the link supports the required specifications.
  • Page 18: Installing Array Components

    Installing Array Components Recommended Tools You may need the following items to perform the procedures in this section: • Key to the system keylock • #2 Phillips screwdriver • Wrist grounding strap Front Bezel (Optional) Removing the Front Bezel Using the system key, unlock the front bezel (if locked). Lift the release latch next to the keylock.
  • Page 19: Installing The Front Bezel

    Installing the Front Bezel Hook the right end of the bezel onto the chassis. Fit the free end of the bezel onto the system. Secure the bezel with the keylock. Physical Drives SAFETY Models AMT E03J and E04J Models AMT, E03J, and E04J are intended for installation only in restricted access locations as defined in cl 1.2.7.3 of IEC 60950-1:2005.
  • Page 20: Removing A 3.5 Inch Physical-Drive Blank

    Removing a 3.5 Inch Physical-Drive Blank CAUTION: To maintain proper system cooling, all empty hard-drive slots must have drive blanks installed. If installed, remove the front bezel. Press the release button and slide the physical-drive blank out until it is free from the physical-drive slot.
  • Page 21: Installing A Hot-Swap Physical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 22: Removing A Physical Drive From A Physical-Drive Carrier

    Removing a Physical Drive From a Physical-Drive Carrier Remove the screws from the slide rails on the physical-drive carrier. Lift the physical drive out of the physical-drive carrier. Figure 14. Removing and Installing a Physical Drive Into a 2.5 inch Physical-Drive Carrier physical-drive carrier physical drive screws (4)
  • Page 23: Installing A Physical Drive Into A Physical-Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 24: Removing A Raid Controller Module Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 25: Installing A Raid Controller Module

    CAUTION: If your configuration uses fiber-optic cables, remember that they are fragile. Bending, twisting, folding, or pinching fiber-optic cables can cause damage to the cables, degraded performance, or loss of data. To prevent damage, do not twist, fold, pinch, or step on the cables. Do not bend the cables in less than a 5 cm (2 inch) radius.
  • Page 26: Opening The Raid Controller Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 27: Closing The Raid Controller Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 28: Installing The Raid Controller Module Backup Battery Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 29: Removing A Power Supply/Cooling Fan Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 30: Installing A Power Supply/Cooling Fan Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 31: Installing The Control Panel

    • Pushing the release tab toward the front of the array in PowerVault MD3800f. • Pulling the release pin toward the front of the array in PowerVault MD3820f. Figure 22. Removing and Installing the Control Panel—PowerVault MD3800f control panel release tab Figure 23.
  • Page 32: Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 33: Installing The Backplane

    Figure 25. Removing and Installing the Backplane—PowerVault MD3800f screws (5) backplane captive screw Figure 26. Removing and Installing the Backplane—PowerVault MD3820f screws (4) backplane captive screw Installing the Backplane Align the screw holes on the backplane with the screw holes on the array.
  • Page 34: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 35 NOTE: Before proceeding with this section, see Working With SFP Modules And Fibre Optic Cables in the Dell PowerVault MD3800f and MD3820f Series Storage Arrays Deployment Guide at dell.com/powervaultmanuals. NOTE: Equip yourself with antistatic protection and a replacement small form-factor pluggable (SFP) transceiver before replacing an SFP transceiver in the RAID controller module.
  • Page 36: Troubleshooting External Connections

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 37: Troubleshooting Array Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 38: If Emm Status Led Is Blinking Amber (5 Times Per Sequence)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 39: If Both Leds For Any Given Fc In Port Are Unlit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 40: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 41: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 42: Noncritical Conditions

    A physical disk in a redundant virtual disk has failed Invalid Storage Array The RAID controller module is supported only in a Dell-supported storage array. After installation in the storage array, the controller performs a set of validation checks. The array status LED is lit with a steady amber color while the RAID controller module completes these initial tests and the controllers are booted successfully.
  • Page 43: Technical Specifications

    4GB or 8GB of cache per controller Provides host-to-controller 16G FC connection Table 9. Expansion Modules Dell PowerVault MD1200 and MD1220 Each expansion enclosure holds Up to twelve 3.5 inch or expansion enclosures twenty-four 2.5 inch SAS, nearline SAS physical disks, or...
  • Page 44 1 °C/300 m (1 °F per 550 ft) above 900 m (2952.75 ft). NOTE: For information on supported expanded operating temperature range and configurations, see the Owner's Manual at dell.com/ powervaultmanuals. Storage –40 °C to 65 °C (–40 °F to 149 °F) with a maximum temperature gradation of 20 °C per hour...
  • Page 45 Storage 5% to 95% at a maximum wet bulb temperature of 33 °C (91 °F) Maximum vibration Operating 0.26 G at 5 Hz to 350 Hz in operational orientation Storage 1.88 G at 10 Hz to 500 Hz for 15 minutes (all six sides tested) Maximum shock One shock pulse in the positive z axis of the system at...
  • Page 46 • Residual dust present in the air must have a NOTE: Applies to data center and deliquescent point less than 60% relative humidity. non-data center environments.
  • Page 47: Getting Help

    Code and Service Tag are found on the front of a physical DR Series system by pulling out the information tag. This can also be found on the support tab in the GUI. This information is used by Dell to route support calls to the appropriate personnel.

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