The Door Will Not Open - Hoover washing machine Instruction Book

The door will not open...

Has the programme finished? Is the "END" word on the display? If not the programme
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is not complete. Has the door locked light gone out? If not wait a further two
minutes and the light will go out and you will be able to open the door.
Has the programme finished but the door remains locked? The display reads
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Error 2. Switch off the appliance and this will allow the door to open.
If water remains in the drum refer to 'Water does not drain away...' above.
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Problem with the dispenser...
Not all the detergent has been flushed away.
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1. Check the water supply tap is fully turned on.
2. Check the inlet hose is not kinked.
The dispenser drawer will not close properly.
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1. Check the drawer is aligned properly
2. Check the drawer is not clogged with detergent (see Care and
Maintenance)
Steam is coming from the dispenser. The machine is designed to vent through the
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drawer, this is nothing to worry about.
Error 9 is displayed...
Cancel the programme by pressing the ON/OFF button.
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Wait 10-15 seconds, select again the programme and press the START/PAUSE button to
switch the machine on.
Remember, you may be charged for the service call if incorrect installation or misuse
causes a problem with your machine.
If the following error codes are displayed, switch OFF the machine and contact Hoover
Service: 0, 1, 4, 5, 7 and 8.
Note: The use of environmentally friendly, phosphate-free detergents (check detergent
information on pack) can have the following effects:
Waste water from rinsing may be cloudier because of the presence of a white
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powder (zeolites) held in suspension, without the rinse performance being adversely
affected.
Presence of white powder on laundry after washing, which is not absorbed by
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the fabric and does not alter the colour of the fabric.
The presence of foam in the final rinsing water is not necessarily an indication of
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poor rinsing. Carrying out more rinse cycles does not serve any purpose in such
cases.
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