T-Mobile Octopus F100 Operating Instructions Manual
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T-Mobile Octopus F100 Operating Instructions Manual

T-Mobile Octopus F100 Operating Instructions Manual

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Download this manual See also: Reference Manual, Operating Instructions Manual
Octopus F100/200/400/650
Octopus F IP-Netpackage
Octophon F20
Octophon F30
Octophon F40
Octophon F key module
Operating Instructions
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Summary of Contents for T-Mobile Octopus F100

  • Page 1 Octopus F100/200/400/650 Octopus F IP-Netpackage Octophon F20 Octophon F30 Octophon F40 Octophon F key module Operating Instructions ================!"§==...

  • Page 2: Before You Begin

    Before You Begin These operating instructions describe the Octophon F20, Octophon F30 and Octophon F40 telephones on your Octopus F100/200/400/650/IP-Netpackage. They describe all functions you can use from your telephone. You may find that some functions you wish to use are not available on your telephone.
  • Page 3 Before You Begin Marks The device conforms to the EU guideline 1999/5/EG, as attested by the CE mark. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local au- thorities.

  • Page 4: Table Of Contents

    Contents Contents Before You Begin....... 2 Important Notes..............2 Basic operating instructions.
  • Page 5 Contents Telephone Settings ............. 26 Adjusting the Ring Volume .
  • Page 6 Contents If You Cannot Reach a Destination ..........53 Call Waiting (Camp-On) .
  • Page 7 Contents Using functions in ISDN via code dialing (keypad dialing) ......78 Controlling Connected Computers or Other Programs and Telephone Data Service (Octophon F400/650 Only) .
  • Page 8 Contents Special Functions in the LAN ....97 Leaving a Hunt Group/Group Call..........97 Transferring Call Forwarding .

  • Page 9: Basic Operating Instructions

    Basic operating instructions Basic operating instructions Octophon Function keys Full-duplex speakerphone feature Illuminated display Headset port USB interface Interface for add-on equipment Option bays [1] The name and model of your telephone are printed on the base. Octophon F40 control panel with Octophon F key module Key field - fixed function keys: Program/Service Speaker for open...

  • Page 10: How To Use These Operating Instructions

    Basic operating instructions Step by Step How to Use these Operating Instructions You will find a graphic representation of the steps in logical sequence in the left column. Below is an explanation of the symbols: Lift the handset (off-hook). Replace the handset (on-hook). Conduct a call.

  • Page 11: Interactively

    Basic operating instructions Step by Step Accessing Functions ... Interactively You can select some functions while the telephone is idle, for example: to scroll to a function and press to execute it. > < > Forwarding on You can select other functions directly depending on the situation. Example: you call a number, but the line is busy: Press to confirm.

  • Page 12: Functions You Can Use

    Basic operating instructions Functions You Can Use Basic and Enhanced Functions You can use all basic and enhanced communications platform functions that appear inter- actively on the screen, in the Program/Service menu, and when you press function keys. Additional Team and Executive/Secretary Functions page 88f.

  • Page 13: Making Calls - Basic Functions

    Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: • When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). •...

  • Page 14: Switching To Speakerphone Mode

    Making Calls – Basic Functions Step by Step Ending the call: Press the key. The LED goes out. Speaker Press the key. Release Notes on speakerphone mode: • Tell the other party that you are using speakerphone mode. • The speakerphone works bests at a low receiving volume. •...

  • Page 15: Making Calls

    Making Calls – Basic Functions Step by Step Making Calls Off-Hook Dialing Lift the handset. Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy: Replace the handset.

  • Page 16: Redialing A Number

    Making Calls – Basic Functions Step by Step Redialing a Number The last three external telephone numbers dialed are stored automat- ically. You can redial them simply by pressing a key. The station number appears on your screen for two seconds and is then dialed.

  • Page 17: Turning The Microphone On And Off

    Making Calls – Basic Functions Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can temporarily switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the tele- phone speaker (speaker call, page 30).

  • Page 18: Calling A Second Party (Consultation Hold)

    Making Calls – Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. Confirm. Consult? Call the second party. Return to the first party: Confirm.

  • Page 19: Call Forwarding

    Making Calls – Basic Functions Step by Step Call Forwarding Using Variable Call Forwarding You can immediately forward internal or external calls to different in- ternal or external telephones (destinations). (External destinations re- quire special configuration in the system.) Special features must be taken into consideration if your tele- phone operates with Octopus F IP-Netpackage (system net- working via PC network) page 98!

  • Page 20: Using Call Forwarding No Reply (Cfnr)

    Making Calls – Basic Functions Step by Step Using Call Forwarding No Reply (CFNR) Calls that are not answered after three rings (=default, can be adjust- ed by service personnel) or that are received while another call is on- going can be automatically forwarded to a specified telephone. Press the key.

  • Page 21: Call Forwarding In The Carrier Network And Forwarding Multiple Subscriber Numbers (Msn)

    Making Calls – Basic Functions Step by Step Call Forwarding in the Carrier Network and Forwarding Multiple Subscriber Numbers (MSN) If this function has been configured (contact your service personnel), you can forward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier network.

  • Page 22: Using Callback

    Making Calls – Basic Functions Step by Step Using Callback If a user is busy or is not answering, you can store an automatic call- back. This feature saves you from having to make repeated attempts to reach the user. You receive a callback, •...
  • Page 23 Making Calls – Basic Functions Step by Step Ending callback display: Select and confirm. > Exit? Press the key. The LED goes out. Program/Service Press the key. The LED goes out. Speaker...

  • Page 24: Saving Repertory Dialing Numbers On A Key

    Making Calls – Basic Functions Step by Step Saving Repertory Dialing Numbers on a Key You can save frequently-dialed station numbers on programmable keys that are unassigned by default. The keys can be programmed on two separate levels (switching levels, saving the Shift key Page 55) if a LED display is not saved for either station number (=Save without LED).

  • Page 25: Using Repertory Dialing Keys

    Making Calls – Basic Functions Step by Step Confirm. Exit? > Select and confirm. Another key? Select and confirm. > Clear key? Simply press the key to dial a stored telephone number page 25. You can do this while a call is in progress. For information on display messages when saving station numbers Page 110.

  • Page 26: Telephone Settings

    Making Calls – Basic Functions Step by Step Telephone Settings Adjusting the Ring Volume Press these keys while the phone is idle. Confirm. Ring volume? To raise or lower the volume: Keep pressing the keys until the desired volume is set. Save.

  • Page 27: Adjusting The Speakerphone To The Room Acoustics

    Making Calls – Basic Functions Step by Step Adjusting the Speakerphone to the Room Acoustics This function is not available with Octophon F20. To help the other party understand you clearly while you are talking into the microphone, you can adjust the telephone to the acoustics in your environment: "Quiet room", "Normal room"...

  • Page 28: Adjusting The Display Contrast

    Making Calls – Basic Functions Step by Step Adjusting the display contrast The display has four contrast levels that you can set according to your light conditions. Press one of the keys while the phone is idle. > Select and confirm. Display contrast? Change the display contrast.

  • Page 29: Making Calls - Convenience Functions

    Making Calls – Convenience Functions Step by Step Making Calls – Convenience Func- tions Answering Calls Accepting a Specific Call for Your Colleague You hear another telephone ring. Press the key. The LED lights up. Program/Service Select and confirm > 59=Pickup - directed? Enter the code.

  • Page 30: Using The Speakerphone

    Making Calls – Convenience Functions Step by Step Using the Speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone before the announcement. The other party’s name or station number appears on the screen. You can conduct the call with the handset or in speakerphone mode.

  • Page 31: Answering A Call With A Headset

    Making Calls – Convenience Functions Step by Step Answering a Call With a Headset This function is not available with Octophon F20. Precondition: Your telephone rings. Confirm. Answer? or If the "Headset" key has been configured Page 55: Press the key. The LED lights up. Ending the call: Press the key.

  • Page 32: Answering Calls From The Entrance Telephone And Opening The Door

    Making Calls – Convenience Functions Step by Step Answering Calls from the Entrance Telephone and Opening the Door If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to ac- tivate a door opener.

  • Page 33: Accepting A Call From An Answering Machine

    Making Calls – Convenience Functions Step by Step Activating the door opener: Press the key. The LED lights up. Program/Service Select and confirm. > 89=Door opener on? Enter the code. Dial the entrance telephone number. Enter the five-digit code. Default code = "00000". Select the displayed function and press the "OK"...

  • Page 34: Dialing/Making Calls

    Making Calls – Convenience Functions Step by Step Dialing/Making Calls En-Bloc Sending / Correcting Numbers If this feature is configured (contact your service personnel), a con- nection is not attempted immediately when a station number is en- tered. This means that you can correct the number if necessary. The station number is only dialed at your specific request.

  • Page 35: Using A Caller List

    Making Calls – Convenience Functions Step by Step Using a Caller List If you are unable to accept an external or internal call, the call attempt is stored in the caller list. You can store answered calls either manually (both internal and exter- nal calls) or automatically (external calls only;...

  • Page 36: Speed-Dial

    Making Calls – Convenience Functions Step by Step Dialing a Station Number from the Caller List Precondition: You have retrieved the caller list and the selected call is displayed. > Select and confirm. Call? The caller is automatically deleted from the caller list when a connection is finally set up.
  • Page 37 Making Calls – Convenience Functions Step by Step If applicable Suffix-Dialing If necessary, you can suffix-dial additional digits (for example, the us- er’s extension) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (for exam- ple, "0"...

  • Page 38: Dialing A Number From The Internal Directory

    Making Calls – Convenience Functions Step by Step Dialing a Number From the Internal Directory The internal directory contains all station numbers and system speed-dial numbers assigned to a name. Contact your service per- sonnel to find out if one was configured for your system. Precondition: Names have been assigned to the station numbers stored in the system.
  • Page 39 Making Calls – Convenience Functions Step by Step If applicable Select and confirm each letter to be deleted. The last letter entered is > Delete Character? deleted. If all letters are deleted, the first entry in the directory will be displayed again.

  • Page 40: Dialing From The Telephone Database (Ldap)

    Making Calls – Convenience Functions Step by Step Dialing from the Telephone Database (LDAP) If configured (ask your service personnel), you can search for direc- tory data in the LDAP database and dial the number of any subscriber you find there. Precondition: The LDAP search feature has been configured in the system.
  • Page 41 Making Calls – Convenience Functions Step by Step The result is displayed: If only one name is found, it is displayed. Confirm. Call? If several names are found (max. 50), the first name is displayed. Scroll to the next or the previous entry. >...

  • Page 42: Using Mailboxes

    Making Calls – Convenience Functions Step by Step Using Mailboxes If you have programmed the "Mailbox" key page 55, the associat- ed LED lights up when messages have arrived for you. If your tele- phone is connected to a voice mail system, the "Mailbox" key will also light up to alert you to any messages that have arrived.

  • Page 43: Automatic Connection Setup (Hotline)

    Making Calls – Convenience Functions Step by Step Automatic Connection Setup (Hotline) If this function is configured (contact your service personnel), the sys- tem automatically sets up a connection to a preset internal or external destination. Lift the handset. Depending on the setting, the connection is either set up immediate- ly or only after a preset period of time (hotline after a timeout).

  • Page 44: Associated Dialing/Dialing Aid

    Making Calls – Convenience Functions Step by Step Associated Dialing/Dialing Aid If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls for your telephone. The operating procedure depends on whether the dialing aid is con- nected to the S bus or the a/b (T/R) port.

  • Page 45: During A Call

    Making Calls – Convenience Functions Step by Step During a Call Using Call Waiting Callers can still reach you while you are engaged in another call. A signal alerts you to the waiting call. You can either ignore or accept the waiting call. When you accept the waiting call, you can either end the first call or place it on hold and resume the call later on.

  • Page 46: Preventing And Allowing Call Waiting (Automatic Camp-On)

    Making Calls – Convenience Functions Step by Step Preventing and Allowing Call Waiting (Automatic Camp-On) If this function has been configured (ask your service technician), you can prevent or allow a second call page 45 from being signaled by automatic camp-on during an ongoing call. Press the key.

  • Page 47: Parking A Call

    Making Calls – Convenience Functions Step by Step Parking a Call You can park up to ten calls, either internal, external, or both. Parked calls can be displayed on and picked up from another telephone. This feature is useful if you want to continue a call at another phone. Precondition: You are conducting a call.

  • Page 48: Placing External Calls On Hold

    Making Calls – Convenience Functions Step by Step Placing External Calls on Hold If you have programmed a key on your telephone as a hold key page 55, you can place external calls on hold. This enables all other parties to retrieve the call on the assigned line. Press the "Hold"...

  • Page 49: Conducting A Conference

    Making Calls – Convenience Functions Step by Step Conducting a Conference In a conference call, you can talk to as many as four other parties at the same time. These may be internal or external users. Call the first party. Select and confirm.

  • Page 50: Ending A Conference (Initiator Only)

    Making Calls – Convenience Functions Step by Step Leaving a Conference Select and confirm. > Leave conference? Replace the handset, if this feature is configured (contact your ser- vice personnel). Ending a Conference (Initiator Only) > Select and confirm. End conference? Press the key.

  • Page 51: Recording Calls

    Making Calls – Convenience Functions Step by Step Recording Calls If configured (ask your administrator), you can record calls. Precondition: You are conducting a call, the "Recording" key is con- figured Page 55. Press the illuminated "Recording" key. The LED lights up. An announcement notifies you and the person you are speaking with that recording has begun.

  • Page 52: Transferring A Call After A Speaker Call (Announcement) In A Group

    Making Calls – Convenience Functions Step by Step Transferring a Call after a Speaker Call (Announcement) in a Group If this function has been configured (contact your service personnel), you can use a speaker call (announcement, page 42) to an- nounce a call in progress to a group of users page 83.

  • Page 53: If You Cannot Reach A Destination

    Making Calls – Convenience Functions Step by Step If You Cannot Reach a Destination ... Call Waiting (Camp-On) Precondition: You have dialed an internal number and hear a busy signal. It is important that you reach the called party. Wait (approx. 5 seconds) until "Camp-on" appears on the display and Camp-on the busy tone is followed by the ring tone.

  • Page 54: Using Night Answer

    Making Calls – Convenience Functions Step by Step Using Night Answer When night answer mode is active, for example during a lunch break or after office hours, all external calls are immediately forwarded to a specific internal telephone (night station). The night station can be defined by service personnel (standard night answer service) or by you (temporary night answer service).

  • Page 55: Saving Functions, Procedures And Appointments

    Saving Functions, Procedures and Appointments Step by Step Saving Functions, Procedures and Appointments You can save a frequently-dialed number Page 24, or frequently- used functions/procedures (comprising several operating steps) to any free key on your telephone or add-on device. You can use dual-level key assignment if you have configured a key as the "switching"...
  • Page 56 Saving Functions, Procedures and Appointments Step by Step Meaning of LED Signals for Saved Functions: Call forwarding, Call forward. no reply, Forwarding - trunk, Forward Line, Night answer, Do not disturb, Changeover, Advisory message, Ringer cutoff, HF answerback on/off, Join/leave group, Caller ID sup- pression, Call wait.term., Waiting tone off, Ring Transfer, Recording, Door opener on/off, Control Relay, Ringing group on, Shift Key, UCD (Available on/off, Work on/off, Night answer on/off), Privacy Release:...
  • Page 57 Saving Functions, Procedures and Appointments Step by Step Call key, General call key, Trunk key, MULAP Key, Temporary MSN: No call on assigned trunk. Active call on assigned trunk. Flashing rapidly- A call has arrived on this line; press the key to pick up the call.

  • Page 58: Assigning A Procedure (Operating Steps) To A Key

    Saving Functions, Procedures and Appointments Step by Step Assigning a Procedure (Operating Steps) to a Key Station numbers and functions which require additional inputs, i.e. comprise several operating steps, can be saved to a single key on your telephone. Using the associated dial function, for example page 44, you can save all the remaining inputs required (station number of the calling party + the station number to be dialed) to a single key.

  • Page 59: Appointments Function

    Saving Functions, Procedures and Appointments Step by Step Select the stored procedure by pressing a key. Procedures containing functions which can be switched on/ off can be activated by pressing the key, and deactivated by pressing the same key again. You can also press a procedure key during a call.

  • Page 60: Using Timed Reminders

    Saving Functions, Procedures and Appointments Step by Step Deleting and checking a saved appointment: Press the key. The LED lights up. Program/Service Confirm. > #46=Timed reminder off? Enter the code. Confirm. Delete? Select and confirm. > Exit Using Timed Reminders Precondition: You must have saved a timed reminder page 59.

  • Page 61: Displaying And Assigning Call Charges

    Displaying and Assigning Call Charges Step by Step Displaying and Assigning Call Charges Displaying Call Charges For the current call: The display usually shows call charges at the end of a call (default set- ting). If you wish to display charges continuously during a call in progress, your service personnel must request this feature from your carrier.

  • Page 62: Displaying Call Charges For Another Telephone

    Displaying and Assigning Call Charges Step by Step Displaying Call Charges for Another Telephone If this function is configured (contact your service personnel), you can display and print the chargeable calls for other telephones (such as a pay phone). Precondition: You have programmed the function "View call charges" on a key page 55.

  • Page 63: Dialing With Call Charge Assignment

    Displaying and Assigning Call Charges Step by Step Dialing with Call Charge Assignment You can assign external calls to certain projects. Precondition: Service personnel has set up account codes for you. Press the key. The LED lights up. Program/Service Select and confirm >...

  • Page 64: Private Sphere/Security

    Private Sphere/Security Step by Step Private Sphere/Security Turning Ringer Cutoff On and Off You can activate the ringer cutoff function if you do not want the re- ceive any calls. Calls are only identified by one ring signal, an indica- tion on the display, and a key which has been programmed to flash (such as a trunk key).

  • Page 65: Caller Id Suppression

    Private Sphere/Security Step by Step Caller ID Suppression You can prevent your station number or name from appearing on the displays of external parties you call. The feature remains active until you deactivate it. > Select and confirm. Suppress call ID? >...

  • Page 66: Monitoring A Room

    Private Sphere/Security Step by Step Monitoring a Room A telephone can be used to monitor a room. The function must be ac- tivated on the telephone that you want to monitor. Calling this telephone lets you hear what is going on in the room. Activating the telephone to be monitored: Press the key.

  • Page 67: Trace Call: Identifying Anonymous Callers

    Private Sphere/Security Step by Step Trace Call: Identifying Anonymous Callers You can have the carrier identify malicious external callers. You can save the caller’s station number during the call or for 30 seconds af- ter the call ends. However, it is essential that you do not replace your handset during this time.

  • Page 68: Locking Another Telephone To Prevent Unauthorized Use

    Private Sphere/Security Step by Step Locking Another Telephone to Prevent Un- authorized Use If this function has been configured (contact your service personnel), you can lock other telephones to prevent unauthorized use and then unlock them again later. You can use this function to unlock the telephone for users who have locked their telephones and then forgotten their PINs.

  • Page 69: Saving Your Pin

    Private Sphere/Security Step by Step Saving Your PIN To use the functions • to prevent unauthorized persons from using your telephone page 67 • to use another telephone like your own page 73 • to change your call number page 74 you need to enter a personal identification number, which you can save yourself.

  • Page 70: Using Other Functions

    Using Other Functions Step by Step Using Other Functions Sending a Message You can send short text messages (infotexts) to single users or groups of users who have system telephones. On system telephones with no display (e.g. Octophon F10), on ISDN, pulse or tone dialling telephones, transmitted text messages will be saved as a callback request.

  • Page 71: Displaying And Deleting Messages You Have Sent

    Using Other Functions Step by Step Displaying and Deleting Messages You Have Sent You can view or delete messages that have already been sent so the recipient does not get them. Select and confirm. > View sent message? Enter the code. >...

  • Page 72: Leaving An Advisory Message

    Using Other Functions Step by Step Leaving an Advisory Message You can leave an advisory message on your telephone screen for in- ternal callers who want to reach you while you are away from your desk. When another party calls you, the message appears on the caller’s screen.

  • Page 73: Display Number Of Waiting Calls And Overload Indication

    Using Other Functions Step by Step Display Number of Waiting Calls and Over- load Indication You can show the number of external waiting calls on the display by pressing the "View number of calls" key page 55. Press the "Waiting calls" key. If the number of waiting calls exceeds a preset limit while you are en- gaged in another call (overload), the LED on the key lights up.

  • Page 74: Change Call Number (Relocate)

    Using Other Functions Step by Step Change call number (relocate) You can put your call number on every other available telephone when it is set up (ask your service personnel). Your previous telephone then receives the old call number of your new telephone.

  • Page 75: Fax Details And Message On Answering Machine

    Using Other Functions Step by Step Fax Details and Message on Answering Machine If a fax or answering machine is connected to your system and you have assigned the "Fax details" function to a programmable key page 55, the key lights up when a fax or a message has been re- ceived.

  • Page 76: Activating Functions For Another Telephone

    Using Other Functions Step by Step Activating Functions for Another Tele- phone If this function has been configured (contact your service personnel), you can turn the following functions on and off for other telephones. This feature is also known as associated service. •...

  • Page 77: Using System Functions From The Outside (Disa: Direct Inward System Access)

    Using Other Functions Step by Step Using System Functions from the Outside (DISA: Direct Inward System Access) If this function has been configured (contact your service personnel), you can set up external outgoing calls from outside the system, just like an internal user. You can also activate and deactivate the follow- ing functions in your system: •...

  • Page 78: Using Functions In Isdn Via Code Dialing (Keypad Dialing)

    Using Other Functions Step by Step You can only execute one function at a time, or set up only one outgoing connection. The connection is immediately released after successful ac- tivation of a function. In the case of an external-external call, the connection is re- leased as soon as either of the parties ends the call.

  • Page 79: Controlling Connected Computers Or Other Programs And Telephone Data Service

    Using Other Functions Step by Step Controlling Connected Computers or Other Programs and Telephone Data Service (Octophon F400/650 Only) If this function has been configured (contact your service personnel), you can control connected computers or programs running on them, such as hotel services or information systems, from your telephone. Precondition: You have set up a connection.

  • Page 80: Communicating With Pc Applications Over A Csta Interface

    Using Other Functions Step by Step Communicating with PC Applications over a CSTA Interface If this function has been configured (ask your service personnel), you can use your telephone to communicate with PC applications (CSTA = Computer Supported Telecommunications Applications). You send information to the application and receive information from the application, for example, on your telephone's display.

  • Page 81: Controlling Relays

    Using Other Functions Step by Step Controlling Relays If this function has been configured (contact your service personnel), you can turn up to four relays on and off to control different facilities (such as a door opener). Depending on how they are programmed, you can switch the relays on and off or switch them on and have them switched off automati- cally after a timeout.

  • Page 82: Simple Paging Equipment

    Using Other Functions Step by Step Simple Paging Equipment Paging: To be paged, you must have activated a call ringing group page 85, call forwarding page 19, or call redirection (service technician) to the internal station number of your paging equipment. A call request is then signaled automatically.

  • Page 83: Using Other Team Functions

    Using Other Team Functions Step by Step Using Other Team Functions Turning Group Call On and Off If this function has been configured (contact your service personnel), you belong to one or more groups of users who can each be reached under a hunt group or group call number.
  • Page 84 Using Other Team Functions Step by Step You belong to multiple groups or to one group with trunk keys (including executive/secretary teams). Select and confirm > Leave group? > Join group? Enter the code for "leave" or "join". Press the "Join/leave group" key. If an "x"...

  • Page 85: Accepting A Call For Another Member Of Your Team

    Using Other Team Functions Step by Step Accepting a Call for Another Member of Your Team You can accept calls for other telephones in your team from your tele- phone even while engaged in another call. To do this, contact your service personnel to find out if a pickup group has been configured.

  • Page 86: Uniform Call Distribution (Ucd)

    Using Other Team Functions Step by Step Uniform Call Distribution (UCD) If this function has been configured (contact your service personnel), you belong to a group of users (agents) to whom calls are distributed. An incoming call is always assigned to the agent who has had the longest break without a call.
  • Page 87 Using Other Team Functions Step by Step Requesting and activating a work time: If you want to follow-up on the last call you answered without being disturbed, you can request and activate a work time. This removes your telephone from the call distribution cycle for a programmable period of time until you log back on.

  • Page 88: Team And Executive/Secretary

    Team and Executive/Secretary Functions With Trunk Keys Step by Step Team and Executive/Secretary Functions With Trunk Keys If this function has been configured (contact your service personnel), you belong to a team of users for whom special keys were pro- grammed: •...

  • Page 89: Answering Calls With Trunk Keys

    Team and Executive/Secretary Functions With Trunk Keys Step by Step Answering Calls With Trunk Keys Precondition: Your telephone is ringing and/or the trunk key is flash- ing rapidly. Press the rapidly flashing trunk key. This is not necessary if the trunk is automatically assigned to you when you lift the handset or press the "Speaker"...

  • Page 90: Switching Between Phone Calls On Multiple Trunks

    Team and Executive/Secretary Functions With Trunk Keys Step by Step Switching Between Phone Calls on Multiple Trunks Precondition: You are conducting a call over a trunk in your group. Another trunk key starts flashing. Press the flashing trunk key. The first party is placed on hold on the other trunk.

  • Page 91: Forwarding Calls On Lines

    Team and Executive/Secretary Functions With Trunk Keys Step by Step Forwarding Calls on Lines You can immediately forward internal or external calls on your lines to different internal or external telephones (destinations); even external destinations are possible in certain system configurations. Activating call forwarding for one trunk activates the function for all trunk keys assigned to this trunk in your group.
  • Page 92 Team and Executive/Secretary Functions With Trunk Keys Step by Step Deactivating call forwarding: Press the key. The LED lights up. Program/Service Select and confirm. > #501=Forward Line: Off? ride Enter the code. Press the trunk key you wish to use. Enter the number of the trunk key you wish to use.

  • Page 93: Using Dss Keys

    Team and Executive/Secretary Functions With Trunk Keys Step by Step Using DSS Keys Each team member has a DSS key for every other member in the team. This enables every team member to reach all other members of the team directly, simply by pressing a key. Meaning of LED Indications on DSS Keys LED on the DSS key is off - the team member is not engaged in a phone call.

  • Page 94: Transferring A Call In Progress

    Team and Executive/Secretary Functions With Trunk Keys Step by Step Transferring a Call in Progress Press the DSS key and announce the call, if desired. Replace the handset. Press the key. Release Accepting a Call for Another Team Member Press the flashing DSS key or trunk key. Lift the handset.

  • Page 95: Transferring Calls Directly To The Executive

    Team and Executive/Secretary Functions With Trunk Keys Step by Step Transferring Calls Directly to the Executive (Only in an Executive/Secretary Group) Normally, audible signaling of all calls for the executive is heard only in the secretary’s office. You can activate audible signaling so that calls are only signaled on the executive telephone and on a second telephone assigned to it.

  • Page 96: Testing The Telephone

    Testing the Telephone Step by Step Testing the Telephone Testing the Telephone Functions You can test your telephone functions. Precondition: Your telephone is idle. Press the key. The LED lights up. Program/Service Select and confirm. > 940=Phone test? qmhd Enter the code. If everything is OK, •...

  • Page 97: Special Functions In The Lan

    Octopus F100/200/400/650: > Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the other Octopus F100/200/400/ 650. Confirm the entry. Enter the (DISA) call number of your telephone. Confirm the entry. Select and confirm >...

  • Page 98: Transferring Call Forwarding

    Octopus F IP-Netpackage telephones. > Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the Octopus F100/200/400/650 to which your telephone is connected. Confirm the entry. Enter the (DISA) call number of your telephone. Confirm the entry.

  • Page 99: Using Night Answer

    Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the Octopus F100/200/400/650 to which the night answer telephone is connected. Confirm the entry. Enter the (DISA) call number of the telephone from which you wish to activate/deactivate the night answer service.

  • Page 100: Activating And Deactivating A Ringing Group

    Step by Step Activating and Deactivating a Ringing Group You can have calls for your telephone signaled audibly at external telephones or at telephones in other Octopus F100/200/400/650 communications platforms page 85. Saving the telephones for the ringing group: Press the key. The LED lights up.

  • Page 101: Controlling Relays

    Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the Octopus F100/200/400/650 in which the relay is to be controlled. Confirm the entry. Enter the (DISA) call number of the telephone from which you wish to control the relay.

  • Page 102: Opening The Door

    Select and confirm. Internal DISA? Enter the code. Enter the (DISA) call number of the Octopus F100/200/400/650 in which the door is to be opened. Confirm the entry. Enter the (DISA) call number of the telephone from which you wish to activate the door opener.

  • Page 103: Advanced Options For Telephone Operation

    Advanced Options for Telephone Operation Step by Step Advanced Options for Telephone Operation Entering text via the keypad Enter text via the keypad. Digit keys must be pressed a specific num- ber of times to enter letters. Example: "R" = Press the key once and the key three times.

  • Page 104: Different Displays

    Different Displays (Octopus F900 Environment) Step by Step Different Displays (Octopus F900 Environment) Depending on the system configuration, not all functions may appear on the display exactly as shown in this document. The following table gives an overview of these functions and shows you under which menus they can be found: Menu Function...
  • Page 105 Depending on the system configuration, some display texts may dif- fer from the display texts described in this document. Please refer to the following table for an overview of such texts: Octopus F100/200/400/650/ Display Octopus F900 Display Description Call wait.term.? Camp-on termination? Call wait.term.off?

  • Page 106: Labeling, Documentation And Accessories

    Labeling, Documentation and Accessories Labeling, Documentation and Accessories Labeling Key Fields You can chose from the following options to label the keys with the functions/call numbers saved ( page 9, page 24): Labeling • by hand: Labeling strips are deliverd with your Octophon. Write the function or a name on the matching strips within the white field and attach them to your Octophon.

  • Page 107: Documentation

    Labeling, Documentation and Accessories Attaching a Station Number Label Self-adhesive call-number labels are also delivered with your Octophon. Write on the call-number label (fire brigade, police, own telephone numbers), then remove and stick it in the recess on the telephone when the handset is lifted. Documentation These operating instructions can be found on CD-ROM (ask the service personnel) in HTML and PDF format.

  • Page 108: Accessories

    Labeling, Documentation and Accessories Accessories The following accessories help you customize your telephone to your individual preferenc- es. Octophon adapters are modules which can be plugged into the option bays at the bottom of Octophon. Octophon F key module: Key module with 16 programmable keys. You can connect up to two key modules to your telephone.

  • Page 109: Fixing Problems

    Fixing Problems Fixing Problems Telephone Maintenance • Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth. • If the telephone is very dirty, clean it with a diluted neutral cleaner containing surfac- tants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

  • Page 110: Responding To Error Messages On The Screen

    Fixing Problems Step by Step Responding to Error Messages on the Screen Possible cause: Invalid entry The station number is incorrect. Possible response: Enter a correct station number. Possible cause: Not authorized You tried to activate a disabled function. Possible response: Ask your service personnel to authorize you to use the function.

  • Page 111: Contacts For Resolving Problems

    Fixing Problems Step by Step Possible cause 1: Key affects other layer If "Delete other layer" appears on the menu: you tried to program a function or internal station number with LED on a key that is already programmed on the second layer (for exam- ple, external station number).

  • Page 112: Index

    Index Index call charge assignment ........63 call charges for another telephone ..... 61 call charges for your telephone ......61 call forwarding ..........19 MSN in CO ........... 21 accessories ........... 108 call recording ........... 51 account code ........... 63 call request ............
  • Page 113 Index deleting advisory messages fax details ....... 72 ............75 desk microphone forwarding ........... 108 ............19 details, fax multiple subscriber number (MSN) ............75 ....21 dial input editing forwarding MSN in CO ..........34 ........21 dialing forwarding multiple subscriber number (MSN) ..
  • Page 114 Index labeling key fields octophon adapter ........9, 106 ........... 108 LAN telephony Octopus F IP-Netpackage ..........97 LDAP telephone database actuators ........ 40 ........... 101 leaving an advisory message door opener ......72 ..........102 LED (light-emitting diode) group call ........
  • Page 115 Index radio paging equipment PSE team with trunk keys ......81 ......... 88 recall telephone ............... 52 receiving volume cleaning .........13, 27 ............ 109 recording locking ............51 ............67 redialing a number locking another ........... 16 ..........68 from the caller list locking/unlocking .........
  • Page 116 Index ..............86 using a caller list ..........35 using a temporary phone ........73 using functions from the outside ......77 variable call forwarding ........19 waiting calls ............. 73 work time ............87...

  • Page 117: Overview Of Functions/Codes (Alphabetical)

    Overview of Functions/Codes (Alphabetical) Overview of Functions/Codes (Alphabetical) The table below lists all available functions as they appear on the display. Functions that have been configured (contact your service personnel) can be activated interactively (select + save) via the Program/Service menu (se- lect + save or enter a code), or by pressing function keys, provided that the functions have been configured (con- tact your service personnel).
  • Page 118 Overview of Functions/Codes (Alphabetical) Functions ... Interactively ... Via the ... With (display) Program/Service menu function keys Service Menü Code <> <> Consult Return to held call Quit and return Transfer/Accept Control Relay On Control Relay Off Data I/O Service Directory 1=internal 2=LDAP...
  • Page 119 Overview of Functions/Codes (Alphabetical) Functions ... Interactively ... Via the ... With (display) Program/Service menu function keys Service Menü Code <> <> Headset Answer call HF answerback on HF answerback off Hotline Join hunt group Leave hunt group Rejoin all groups Leave all groups #85# Lock all phones...
  • Page 120 Overview of Functions/Codes (Alphabetical) Functions ... Interactively ... Via the ... With (display) Program/Service menu function keys Service Menü Code <> <> Reserve trunk Reset services Retrieve line Ring Transfer: On Ring Transfer: Off #502 Ringer cutoff on Ringer cutoff off Ringing group on Ringing group off Room monitor...
  • Page 121 Overview of Functions/Codes (Alphabetical) Functions ... Interactively ... Via the ... With (display) Program/Service menu function keys Service Menü Code <> <> Log on Log off #401 Available Not available #402 Work on Work off #403 UCD night on UCD night off #404 Calls in queue Use speed-dialing...
  • Page 122 Important telephone numbers For problems: For questions regarding sales: Upon delivery of the equipment, please enter telephone numbers! Issued by: Deutsche Telekom AG Right of modification reserved. Reference number: A31003-E8400-X906-7-7619 SW version: 7.0 Status: 03/2009 Printed on environmentally compatible recycled paper.

This manual is also suitable for:

Octopus f400Octopus f500Octopus f ip-netpackageOctophon f20Octophon f30Octophon f40 ... Show all

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