Configuring Call Forwarding; Configuring The Route Pattern; Configuring The Directory Number - Citrix EasyCall Gateway 3.0 Integrator Manual

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24
EasyCall Gateway Telephony System Integrator's Guide

Configuring Call Forwarding

The Call Forwarding feature requires that you create a route pattern for phone
numbers to be routable to the EasyCall Gateway, as described in "Configuring the
Route Pattern" on page 24.
You must also configure each user's Directory Number Configuration to forward users'
"No Answer" calls to a number that matches the configured route pattern, as described
in "Configuring the Directory Number" on page 24.

Configuring the Route Pattern

The following table describes the route pattern configuration values required for Call
Forwarding.
Setting
Route Pattern
Gateway/Route List

Configuring the Directory Number

The following screens show a sample Directory Number Configuration.
Description
The phone number that is to be routed to the EasyCall Gateway.
The SIP trunk (Device Name) created in "Configuring the SIP Trunk" on page 20
that points to the EasyCall Gateway.

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