Openpower Customer-Managed Microcode; Cluster 1600 - IBM OpenPower 720 Technical Overview And Introduction

Machines are defined by using the Service Agent user interface. After the machines are
defined, they are registered with the IBM Service Agent Server (SAS). During the registration
process, an electronic key is created that becomes part of your resident Service Agent
program. This key is used each time the Service Agent places a call for service. The IBM
Service Agent Server checks the current customer service status from the IBM entitlement
database; if this reveals that you are not on Warranty or MA, the service call is refused and
posted back through an e-mail notification.
Service Focal Point
Service Focal Point is used by service technicians to start and end their service calls. It
provides service representatives with event, Vital Product Data (VPD), and diagnostic
information. The HMC can also notify service representatives of hardware failures
automatically by using the Service Agent features. You can configure the HMC to use the
Service Agent call-home feature to send IBM event information. This information is stored,
analyzed, and then acted upon by the service representative. Some parts of Service Focal
Point need to be configured so that the proper information is sent to IBM.
You can download the latest version of Service Agent at:
ftp://ftp.software.ibm.com/aix/service_agent_code

3.2.3 OpenPower Customer-Managed Microcode

The Customer-Managed Microcode is a methodology that enables you to manage and install
microcode updates on an OpenPower, p5, pSeries and RS/6000 systems and associated I/O
adapters. The IBM pSeries Microcode Update Web site can be found at:
http://techsupport.services.ibm.com/server/mdownload
IBM provides service tools that can assist you in determining microcode levels and updating
systems with the latest available microcode. To determine which tool to use in a specific
environment, visit:
http://techsupport.services.ibm.com/server/mdownload/mcodetools.html

3.3 Cluster 1600

Today's IT infrastructure requires that systems meet increasing demands, while offering the
flexibility and manageability to rapidly develop and deploy new services. IBM clustering
hardware and software provide the server, with availability, scalability, security, and
single-point-of-management control, to satisfy these needs.
IBM Sserver Cluster 1600 is a POWER-based AIX 5L and Linux Cluster targeting scientific
and technical computing, large-scale databases, and workload consolidation.
IBM Cluster Systems Management (CSM) is designed to provide a robust, powerful, and
centralized way to manage a large number of POWER5-based systems all from one single
point of control. CSM can help lower the overall cost of IT ownership by helping to simplify the
tasks of installing, operating, and maintaining clusters of servers. CSM can provide one
consistent interface for managing both AIX and Linux nodes (physical systems or logical
partitions), with capabilities for remote parallel network install, remote hardware control, and
distributed command execution.
The OpenPower 720 is supported with the Cluster 1600 running CSM for AIX, V1.3.1. To
attach a OpenPower 720 to a Cluster 1600, an HMC is required. One HMC can also control
Chapter 3. RAS and manageability
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