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Troubleshooting
Related Manuals for Sun Microsystems StorEdge N8400 Filer
Summary of Contents for Sun Microsystems StorEdge N8400 Filer
- Page 1 Sun StorEdge N8400 Filer ™ Installation, Configuration, and Service Guide Sun Microsystems, Inc. 901 San Antonio Road Palo Alto, CA 94303 U.S.A. 650-960-1300 Part No. 806-6885-11 August 2001, Revision 01 Send comments about this document to: docfeedback@sun.com...
- Page 2 Sun, Sun Microsystems, le logo Sun, AnswerBook2, docs.sun.com, Solaris, NFS, Sun StorEdge, SunNet Manager, et Sun Enterprise sont des marques de fabrique ou des marques déposées, ou marques de service, de Sun Microsystems, Inc. aux Etats-Unis et dans d’autres pays. Toutes les marques SPARC sont utilisées sous licence et sont des marques de fabrique ou des marques déposées de SPARC International, Inc.
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Page 3: Table Of Contents
Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide The Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide describes how to install, configure, and perform selected troubleshooting procedures of the Sun StorEdge™ N8400 Filer. This document is organized as follows: “Reference Documentation”... -
Page 4: Reference Documentation
Network-Attached Storage (NAS) For Sun Enterprise 420R documentation, sequentially select: Servers Sun Enterprise 420R For Sun StorEdge T3 Array documentation, sequentially select: Network Storage Solutions Disk Arrays Sun StorEdge[tm] T3 Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001... -
Page 5: Product Overview
Moving storage from the user’s desktop to the network maximizes data availability and security. The Sun StorEdge N8400 Filer (hereafter referred to as “the filer”) is a NAS appliance that consists of a Sun Enterprise 420R Server and from one to four partner groups of Sun StorEdge T3 Arrays. - Page 6 The filer is an integration of proven Sun Microsystems hardware and software to obtain easy access to a maximum of 4 Tbytes of storage. It provides a complete file server solution that seamlessly integrates into your network. The filer scales both vertically and horizontally—you can add more filers to your network, or add more...
- Page 7 4 Tbytes. This is done by adding Sun StorEdge T3 Array partner groups for a maximum of 8 individual arrays. Contact your local Sun sales representative for more information. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
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Page 8: Starting Up The System
The boot process will take three to ten minutes, depending on the components installed. 3. Connect a console to the Sun Enterprise 420R Server as shown in FIGURE 3 Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001... - Page 9 RS-232 serial cable Console Connection to Reboot the System FIGURE 3 4. Establish communications with the filer. See Step 1 on page 10 through Step 2 on page 13. 5. Type reboot. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
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Page 10: Initial Filer Setup
Initial Filer Setup This section includes instructions for configuring the filer hardware. To set up the filer hardware, see Sun StorEdge N8400 Filer Hardware Setup. The filer hardware includes at least one partner group of Sun StorEdge T3 Arrays (hereafter referred to as “arrays”), the Sun Enterprise 420R Server, and the Sun expansion cabinet. - Page 11 Type , and click OK. Hypertm The Connection Description dialog box is displayed. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
- Page 12 Enter a connection name, choose a connection icon, and click OK. The Connect To dialog box is displayed. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
- Page 13 Choose the exact parameters shown in , and then click OK. FIGURE 4 A new window is displayed. 2. Press Enter to obtain the ok prompt. 3. Type boot The initial configuration begins. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
- Page 14 F2 (Yes) p. Type the netmask. _______________________, F2 q. Confirm the time. Region _______________________, F2 Time zone _______________________, F2 Date and time _______________________, F2 Confirm information _______________________, F2 Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
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Page 15: To Configure For Pc Network Connectivity
2. Stop CIFS services by typing: # /etc/int.d/ms_srv stop 3. Stop NetBIOS services by typing: # /etc/int.d/netbios stop 4. Create a lmhosts file by typing: # /opt/SUNWlznb/sbin/winsconf -p WINS server name Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide... -
Page 16: To Verify The Installation
To Verify the Installation Verifying the installation consists of creating a new share and accessing it from a remote host. To complete this section, refer to the Sun StorEdge N8400 and N8600 Filer Administrator’s Guide to perform the following steps: Caution –... -
Page 17: Setting Up The Management Lan To Monitor The Arrays
4. Mount the newly created share from another host using both the NFS and CIFS protocols. The filer is now installed and ready to run. For instructions on how to use and manage the filer, refer to Sun StorEdge N8400 and N8600 Filer Administrator’s Guide. Setting Up the Management LAN to Monitor the Arrays Arrays are configured in partner groups consisting of a Master Controller Unit (MCU) and an alternate MCU. - Page 18 LAN Management Customer-supplied management LAN hub Alternate MCU Partner group Sun StorEdge N8400 Filer Management LAN and Data Network FIGURE 5 Configuration Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
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Page 19: To Set Up The Partner Group To Communicate With The Management Lan
Attach the other end to the appropriate adapter and connect that to the serial port of your laptop PC. Set up a hyperterm connection by performing the following steps. a. Choose: Start → Run. The Run dialog box is displayed. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide... - Page 20 3. Set up the gateway address using the set gateway command. This enables you to access an array outside of the subnet. For example: # t300name:/:<n> set gateway 129.150.47.1 Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
- Page 21 6. Repeat “To Set Up the Partner Group to Communicate with the Management LAN” on page 19 by connecting to the MCU of each remaining partner group. This completes the management LAN setup. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
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Page 22: To Configure The Arrays For Monitoring
331 Password required for root. Password: password 230 User root logged in. ftp> 4. Access the /etc array directory using the cd command. ftp> cd /etc 250 CWD command successful. ftp> Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001... - Page 23 192.148.226.11 is the IP address assigned to the server during its initial configuration. This allows for Info, Notice, Warning, and Error messages to be passed from the array to the server. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
- Page 24 4. Access your working directory on the server where the newly created syslog.conf file exists using the lcd command. ftp> lcd /tmp Local directory now/tmp ftp> 5. Type to set the transfer mode. binary Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
- Page 25 Reset the system, are you sure? [N]: Y 10. Repeat “To Configure the Arrays for Monitoring” on page 22 for both arrays of each remaining partner group. This completes setting up the arrays for monitoring. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
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Page 26: Configuration And Monitoring Options
You can also monitor the arrays remotely by using any of the following tools. Contact your local Sun sales representative for implementation support. Sun Management Center (SunMC) Sun Remote Services (SRS) Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001... -
Page 27: Snmp Notification
An example would be a power switch in the off position. Information. Indicates a system event that has no effect on the health of the system. An example would be the reporting of the healthy state of a FRU. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide... - Page 28 To configure the system to be able to monitor the arrays with the use of SunMC, refer to http://www.sun.com/symon. Sun Remote Services (SRS) To configure the system to be able to monitor the arrays with the use of SRS, refer to http://www.sun.com/srs. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
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Page 29: Backup Client Support
5. Answer the questions and follow the instructions. To Install the VERITAS NetBackup Software Follow the instructions in the VERITAS NetBackup System Administrator’s Guide, “Adding Clients” section, to download and configure the client software. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide... -
Page 30: Installation Troubleshooting
An Simple Network Management Protocol (SNMP) trap message is sent A visual indication of a data disk failure by a slow-blinking amber LED on the front of the array above an individual disk drive Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001... -
Page 31: Troubleshooting System Problems
PCI slots 1 - 4 FC-AL port 3 TPE Ethernet (RJ-45) Keyboard/Mouse System ground Serial B Parallel Serial A SCSI Sun Enterprise 420R Server Rear Panel Details and Connections FIGURE 7 Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide... - Page 32 # ifconfig -a The output should look something like the following. lo0: flags=849<UP,LOOPBACK.RUNNING, MULTICAST>mtu 8232 inet 127.0.0.1 netmask ff000000 hme0:flags=863<UP,BROADCAST,NOTRAILERS,RUNNING,MULTICAST> mtu 1500 inet 192.1.1.1 netmask ffffff00 broadcast 192.1.1.255 Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
- Page 33 Check to ensure that the hostname or IP address is located in the /etc/hosts file. 3. Check the integrity of the cable connections. 4. If the problem persists, contact your local Sun service provider. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
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Page 34: Troubleshooting Array Problems
A Simple Network Management Protocol (SNMP) trap message is sent A visual indication of a data disk failure by a slow-blinking amber LED on the front of the array above an individual disk drive Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001... - Page 35 Disk drive spinup takes about 30 seconds. Reconstruction of the data on the disk drive can take up to one hour, depending on system activity. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide...
- Page 36 An output similar to the following should be displayed. VOLUME CMD_REF PERCENT TIME COMMAND 20241 0.09 vol recon Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
- Page 37 FIGURE 9 This can be due to two possible causes: The fiber-optic cable of the Sun StorEdge N8400 Filer is loose. The array controller card has failed. The controller card status LED blinks amber. If this happens, the data on the disks is still intact, but you must replace the controller card.
- Page 38 If the controller card is at fault, replace it using the instructions in Sun StorEdge T3 Array Installation, Operation, and Service Manual. Removing the Sun StorEdge T3 Array Controller Card FIGURE 10 You do not have to reconfigure the new controller. Sun StorEdge N8400 Filer Installation, Configuration, and Service Guide • August 2001...
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