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NTRODUCTION Thank you for choosing our product. Our company is specialised in designing, developing and manufacturing uninterruptible power supplies (UPS). The UPS described in this manual is a high quality product which has been carefully designed and built in order to guarantee the highest levels of performance.
ONTENTS OVERVIEW ULTI ENTRY VIEWS VIEWS UPS C IEW OF THE ONNECTIONS IEW OF THE ONTROL ANEL ATTERY OPTIONAL EPARATE YPASS NPUT OPTIONAL NTERNAL RANSFORMER DDITIONAL NTERNAL ATTERY HARGERS INSTALLATION TORING THE AND THE ATTERY REPARING FOR INSTALLATION RELIMINARY NFORMATION LECTROMAGNETIC OMPATIBILITY NSTALLATION...
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XTERNAL EMPERATURE ROBE EMOTE PANEL OPTIONAL ESCRIPTION RELIMINARY PERATIONS OWERING ON FOR THE IRST OWERING ON FROM THE AINS OWERING ON FROM THE ATTERY OWERING OFF THE RAPHIC ISPLAY ISPLAY ENUS PERATING ODES (SWMB) AINTENANCE YPASS EDUNDANT UXILIARY OWER UPPLY FOR UTOMATIC YPASS ROGRAMMABLE...
OVERVIEW ULTI ENTRY The UPS units of the Multi Sentry 10 – 12 – 15 – 20 kVA range (VFI-SS-111 type) have been designed using the latest technology available today so as to guarantee users maximum performance. The use of the new control PCBs based on multiprocessor architecture (DSP + µP inside) together with high frequency IGBT technology offers excellent performance both in the input stage (absorbed current harmonic distortion ≤...
VIEWS Battery start button (COLD START) Brake rod Manual bypass switch Slots for accessory communication cards Battery fuse holder isolator Communication ports (AS400, USB, RS232) Powershare sockets (10A max. total on the two Output switch sockets) and relative protection Separate bypass switch (optional) Ventilation fans Input switch Parallel PCB (optional)
VIEWS Battery start button (COLD START) Brake rod Manual bypass switch Slots for accessory communication cards Battery fuse holder isolator Communication ports (AS400, USB, RS232) Powershare sockets (10A max. total on the two Output switch sockets) and relative protection Separate bypass switch (optional) Ventilation fans Input switch Parallel PCB (optional)
UPS C IEW OF THE ONNECTIONS Connection for the R.E.P.O command (Remote Emergency Power Off) (see previous page for the MST version) Power connections: BATTERY, INPUT, SEPARATE BYPASS (optional), OUTPUT Connection for remote maintenance bypass command Connection for external Battery Box temperature probe Connection for external synchronization signal Slot for power relay board...
IEW OF THE ONTROL ANEL Graphic display Function keys * Left-hand LEDs area: Right-hand LEDs area: Mains power LED Stand-by / alarm LED Battery power LED Battery low LED Load on bypass LED ECO mode LED * The function of each key is indicated at the bottom of the display and varies according to the menu used.
ATTERY OPTIONAL THE BATTERY BOX IS AN OPTIONAL ACCESSORY. The Battery Box contains batteries that increase the operating time of the UPS during prolonged black-outs. The number of batteries contained in it will vary according to the type of UPS to which the Battery Box is to be installed. The utmost attention must be paid to ensure that the battery voltage of the Battery Box corresponds to that supported by the UPS.
EPARATE YPASS NPUT OPTIONAL (OPTIONAL) VERSION OF THE UPS SERIES HAS SEPARATE BYPASS AND INPUT LINES. The UPS series with separate Bypass ensures a separate connection between the input and bypass lines. The UPS output is synchronised with the bypass line so as to safeguard against incorrect voltage changeovers in the alternate phases, in the event of automatic bypass or closing of the maintenance switch (SWMB).
INSTALLATION ALL THE OPERATIONS DESCRIBED IN THIS SECTION ARE TO BE PERFORMED EXCLUSIVELY BY QUALIFIED STAFF. The company declines all liability for damage caused by incorrect connections or operations not described in this manual. TORING THE AND THE ATTERY The storage room must respect the following conditions: Temperature: 0°...
LECTROMAGNETIC OMPATIBILITY This UPS product conforms to the current electromagnetic compatibility (EMC) regulations (C2 class). It may cause radio interference in the home environment. The user may have to adopt supplementary measures. This product is for professional use in industrial and commercial environments. Connections to USB and RS232 connectors must be made with the cables provided, or at least with shielded cables less than 3 metres long.
EMOVING THE AND THE ATTERY OX FROM THE ALLET VERSION Cut the straps and remove the cardboard box by sliding it upwards Remove the accessory box and side blocks. NOTE 1: You will find the accessory box either inside the door of the UPS or on top of the UPS.
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MST V ERSION WARNING: IN ORDER TO AVOID DAMAGE TO PERSONS AND/OR TO THE MACHINES, PLEASE FOLLOW SCRUPULOUSLY THE INDICATIONS GIVEN BELOW. SOME OF THE FOLLOWING OPERATIONS REQUIRE TWO PEOPLE. Cut the straps and slide the cardboard box off Remove the two brackets securing the UPS to the pallet by the unit pulling upwards.
RELIMINARY HECK OF ONTENTS Having opened the package, start by checking the contents. BATTERY BOX (optional) Metal slides, Guarantee document, User manual, Metal slides, Guarantee document, 4 battery fuses (to be Serial connecting cable, 4 battery fuses (to be inserted in the "SWBATT" fuse holders), Front door key (MST version only) inserted in the "SWBATT"...
LECTRICAL ONNECTIONS WARNING: a 4-wire three-phase distribution system is required. The UPS must be connected to a power supply line made up of 3 phases + neutral + PE (protective earth) of TT, TN or IT type. Therefore, the phase rotation must be respected. Optional TRANSFORMER BOXES to convert the distribution systems from 3 wires to 4 wires are available.
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UPS without any variation in neutral condition and with separate bypass input UPS with galvanic isolation and with separate bypass input UPS with galvanic isolation at output and separate bypass input...
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Separate bypass: if the separate bypass option is present, protective devices must be present on both the main power supply line and the bypass line. Note: the neutral of the input line and that of the bypass are commoned inside the equipment, so they must refer to the same potential.
NTERNAL ROTECTIVE EVICES OF THE The table below shows the sizes of the isolators of the UPS and the sizes of the battery fuses (SWBATT): these devices are accessible from the front of the UPS. There are also indications about the internal fuses (not accessible) protecting the input and output lines and the maximum input and rated output currents.
XTERNAL ROTECTIVE EVICES MAGNETOTHERMAL As explained previously, the UPS has protection devices for output faults as well as for internal faults. In order to set up the power line, install a magnetothermal switch upstream from the UPS with intervention curve B or C. Please follow the indications in the table below: Automatic external protective devices UPS mod.
ROSS ECTION OF THE ABLES We recommend the INPUT/OUTPUT and BATTERY cables be passed under the UPS. To determine the minimum cross section of the input and output cables, see the table below: Cross section of cables (mm2) INPUT mains / OUTPUT BATTERY (optional)
ONNECTIONS OF THE MODEL WITH SEPARATE BYPASS The first wire to be connected is the protective earth wire, which is to be inserted in the terminal marked PE. During operation the UPS must be connected to the earthing system Connect the input and output cables to the terminal board as indicated in the figure below: THE INPUT AND BYPASS NEUTRALS MUST ALWAYS BE CONNECTED.
ONNECTING THE EMOTE AINTENANCE YPASS An additional maintenance bypass may be installed on a peripheral switchboard, for example, to enable the UPS to be replaced without interrupting the power supply to the load. It is absolutely essential to connect the "SERVICE BYPASS" terminal (see "View of UPS connections" ref. 17) to the auxiliary contact of the SERVICE BYPASS switch.
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REMOTE MAINTENANCE BYPASS INSTALLATION DIAGRAM ON THE THREE-PHASE-THREE-PHASE WITH SEPARATE BYPASS MODEL Peripheral switchboard Internal connections of the UPS MAIN LINE switch: automatic circuit breaker, must conform to the indications given in "External Protective Devices " INPUT switch: isolator conforming to the indications given in "Internal Protective Devices of the UPS" OUTPUT switch: isolator conforming to the indications given in "Internal Protective Devices of the UPS"...
ONNECTING THE ATTERY OX TO THE THE CONNECTION BETWEEN THE UPS AND THE BATTERY BOX MUST BE MADE WITH THE DEVICES POWERED OFF AND UNPLUGGED FROM THE MAINS UPS POWER-OFF PROCEDURE: Turn off all devices connected to the UPS or use the remote bypass option (if installed). Turn off the UPS following the relevant power-off procedure (see the “USE”...
ULTIPLE XPANSIONS Several Battery Boxes can be connected in a cascade to ensure prolonged autonomy. The connections should be made as shown here below: WARNING (only for single UPS): No more than one UPS may be connected to each Battery Box or to more than one Battery Box connected in a cascade.
XTERNAL EMPERATURE ROBE This NON ISOLATED input may be used to measure the temperature inside a remote Battery Box. The special kit provided by the manufacturers must be used: any methods not conforming to specifications may cause faults or breakdowns in the equipment. To install, connect the cable included in the special kit to the "EXT BATTERY TEMP PROBE"...
ESCRIPTION The purpose of a UPS is to ensure a perfect power supply voltage for the devices connected to it irrespective of whether mains power is present or not. Once connected and powered, the UPS generates a sinusoidal alternating voltage with a stable amplitude and frequency, irrespective of the changes and/or variations occurring on the electricity network.
RELIMINARY PERATIONS Visual check of the connection Check that all the connections have been made strictly following the indications given in the "Connections" paragraph. Check that the "1/0" button is in its "0" position (see "Front Views of the UPS" point 5). Check that all the isolators are open.
OWERING ON FOR THE IRST If present, set the “1/0” switch to “1” and wait for a few seconds. Check that the display is turned on and the UPS enters "STAND-BY" mode. Check that no error messages appear indicating that the input cables do not respect the correct phase direction. In this case, the following operations should be performed: Switch off the UPS by moving the “I/0”...
OWERING ON FROM THE AINS Power the UPS by closing the SWIN input switch and leaving the SWMB maintenance switch open; if present, set the “1/0” switch to “1”. After a few moments, the UPS is turned on, the capacitors are precharged and the "Lock / stand-by" LED blinks: The UPS is in stand-by mode.
RAPHIC ISPLAY At the centre of the control panel there is a large graphic display, which provides, in the foreground and in real time, a detailed overview of the current status of the UPS. Directly from the control panel you can turn the UPS on/off, view the electrical values of the mains, output, battery, etc., and make the main machine settings.
PERATING ODES The mode that guarantees maximum protection for the load is ON LINE mode, in which the energy for the load is converted twice and is generated perfectly sinusoidal at the output with the frequency and voltage set by the fine digital control of the DSP irrespective of the input (V.F.I.).
EDUNDANT UXILIARY OWER UPPLY FOR UTOMATIC YPASS The UPS is equipped with a redundant auxiliary power supply that enables the UPS to run on an automatic bypass even when a failure occurs in the main auxiliary power supply. If a fault occurs in the UPS shutting off the main auxiliary power supply, the load is powered by the automatic bypass.
ONFIGURING THE The following table shows all possible configurations available to tailor the UPS to your needs in the best way possible. (Control Panel) = Indicates that the configuration can be edited not only by the configuration software but also using the control panel (if function editing is enabled on the panel).
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FUNCTION DESCRIPTION DEFAULT POSSIBLE CONFIGURATIONS MOD. Advanced Functions • ± 0.25% Selects the allowed input Input frequency frequency range for • ± 0.5% ± 5% tolerance switching to bypass and • ± 0.75% for output synchronisation • ± 1 ÷ ±10 in steps of 1% Selects the voltage range Bypass voltage Low:...
OMMUNICATION ORTS The UPS is supplied with the following communication ports (see “Views of the UPS): Serial port available with RS232 connector and USB connector. NOTE: the use of one connector automatically excludes the other. Port AS400 Expansion slots for additional COMMUNICATION SLOT interface boards On the front, covered by the terminal-cover, there is another expansion slot for the power relay board (4 programmable contacts, 250Vac, 3A) RS232...
AS400 P AS400 PORT PIN # NAME TYPE FUNCTION POWER Isolated auxiliary power supply, +15V±5% 80mA max Ground to which the isolated auxiliary power supply (15V) POWER and the remote commands (Remote ON, Remote BYPASS, Remote OFF) refer When pin 2 is connected to pin 15 for at least 3 seconds, the REMOTE ON INPUT #1 UPS is turned on...
UZZER The status and faults of the UPS are signalled by the buzzer, which will emit a sound modulated according to the operating conditions of the UPS. The various kinds of sound are described here below: Sound A: The signal is emitted when the UPS is turned on or off using the relevant buttons. A single beep confirms power-on, activation of the battery test, cancellation of the programmed power-off.
Connect the RS232 communication port of the UPS to a COM communication port of the PC via the serial cable provided* or connect the USB port of the UPS to a USB port of the PC using a standard USB cable *. Download the software from www.riello-ups.com, selecting the desired operating system. Follow the installation program instructions.
TROUBLESHOOTING GUIDE Irregular operation of the UPS is very often not an indication of a fault but is simply caused by simple problems or distractions. We therefore recommend you consult the table here below, which provides some information that will help you to solve the most common problems.
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PROBLEM POSSIBLE CAUSE SOLUTION THE JUMPER IS MISSING FROM THE R.E.P.O. THE DISPLAY SHOWS Assemble the jumper or check that it is inserted CONNECTOR (J13, REF. 15 - “VIEW OF THE UPS correctly. CONNECTIONS”) OR IS NOT INSERTED CORRECTLY MAINTENANCE BYPASS Open the isolator (SWMB) situated behind the door.
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PROBLEM POSSIBLE CAUSE SOLUTION PROTECTIVE DEVICE Reset the protective device upstream. WARNING: UPSTREAM FROM THE check that there is no overload or short circuit at the BYPASS LINE OPEN (ONLY IF THE DISPLAY SHOWS output of the UPS BYPASS IS SEPARATE) ONE OR MORE OF THE FOLLOWING CODES: BYPASS ISOLATOR OPEN...
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PROBLEM POSSIBLE CAUSE SOLUTION THE DISPLAY SHOWS ONE OR MORE OF THE The batteries of the UPS should be replaced in that FOLLOWING CODES: they are no longer able to maintain the charge for a THE BATTERIES HAVE A39, A40 sufficient time to ensure the required autonomy.
TATUS ALARM ODES Using a sophisticated self-diagnostic system, the UPS can check and indicate on the display panel its status and any errors and/or faults that have occurred during its operation. When a problem arises, the UPS signals the event by showing the code and corresponding type of alarm on the display.
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Anomaly: “minor” problems that do not bring the UPS to a halt but affect its performance or inhibit the use of some of its functions. CODE DESCRIPTION Inverter Desynchronized External synchronism failed Overvoltage on input line of Phase1 Overvoltage on input line of Phase2 Overvoltage on input line of Phase3 Undervoltage on input line of Phase1 Undervoltage on input line of Phase2...
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Fault: more critical problems than “Anomalies” in that, if they persist, they may bring the UPS to a halt. CODE DESCRIPTION Internal communication error Incorrect input phase direction. Input fuse of Phase1 broken or input relay blocked (will not close) Input fuse of Phase 2 broken or input relay blocked (will not close) Input fuse of Phase3 broken or input relay blocked (will not close) Input relay of Phase1 blocked (always closed)
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Lock: indicate a breakdown of the UPS or one of its parts. Locks are normally preceded by an alarm signal. In the event of a fault and resultant breakdown of the inverter, the inverter will be switched off and the load will be powered by the bypass line (this procedure is excluded for breakdowns caused by high and persistent overloads and by short circuits).
TECHNICAL DATA UPS Models 10 kVA 12 kVA 15 kVA 20 kVA Input stage Rated voltage 380-400-415 Vac Three-phase with neutral (4 wires) Rated frequency 50-60Hz Accepted tolerance for input voltage without ±20% @ 100% load activation of battery (for 400Vac) -40% +20% @50% load Accepted tolerance for input frequency without ±20%...
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UPS Models 10 kVA 12 kVA 15 kVA 20 kVA Dimensions and weight 320 x 840 x 930 mm W x D x H 440 x 850 x 1320 mm 80 Kg 82 Kg 90 Kg 95 Kg Weight without batteries 105 Kg 110 Kg 115 Kg...