Troubleshooting Guide; Requirements Before Contacting Samsung Customer Service Center; Testing The Product; Checking The Resolution And Frequency - Samsung ME95C User Manual

Chapter 15

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Center

Before calling Samsung Customer Service
Center, test your product as follows. If
the problem persists, contact Samsung

Testing the Product

Customer Service Center.
Check if your product is operating normally by using the product test function.
If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.
1
2
If the screen remains blank, check the PC
system, video controller and cable.
3
4

Checking the Resolution and Frequency

Not Optimum Mode
(refer to Supported Resolutions).
Power off both the PC and product.
Disconnect all the cables from the product.
Power on the product.
No Signal
If is displayed, the product is operating normally.
will briefly be displayed if a mode that exceeds a supported resolution is selected
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