Frequently Asked Questions - Sub-Zero UC-24C User Manual

Troubleshooting Guide

Frequently Asked Questions

TEMPERATURE
Q: How do I adjust the temperatures?
A: To adjust temperatures, refer to temperature control,
page 7.
Q: What are the suggested temperature settings?
A: The recommended settings are 38°F
erator section and 0°F
Q: Condensation is forming on the inside and outside of
my unit.
A: In climates with higher humidity, condensation will form
and is considered normal. Leaving the door open for a
long period of time may also contribute to condensa-
tion forming on the inside your unit.
Q: My unit isn't cooling properly.
A: Clean the condenser area as outlined on page 13.
NOISE
Q: Why do I hear my unit running constantly?
A: It is normal to hear the operation of the fan and
compressor. Sounds will be accentuated based on the
placement of the unit and overall room design.
for the refrig-
(3°C)
for the freezer section.
(-18°C)
ICE PRODUCTION (MODEL UC-24CI)
Q: My ice maker isn't producing very much ice.
A: On average, you can expect a cycle of ice (eight cubes
per cycle) every two hours.
Q: The ice is freezing together and clumping.
A: If ice is not used regularly it tends to fuse together.
You may need to discard the ice and allow ice to be
replenished.
Q: The ice tastes funny and is discolored.
A: Model UC-24CI does not have an integrated water
filtration system. Contact a local plumber to discuss
water filtration options.
DOOR OPERATION
Q: Why is my door hard to open?
A: Your unit was designed for an airtight seal. A vacuum
seal can form after the door is closed. Wait several
seconds for pressure to equalize before reopening the
door.
Q: The door on my unit is opening too fast and hitting the
wall or surrounding cabinets.
A: The unit may not be leveled properly.
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