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Jaze hotspot gateway User Manual

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JAZE HOTSPOT GATEWAY
USER GUIDE

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Summary of Contents for Jaze hotspot gateway

  • Page 1 JAZE HOTSPOT GATEWAY USER GUIDE...
  • Page 2 Jaze Networks or its suppliers have been advised of the possibility of such damages.

  • Page 3: Table Of Contents

    Jaze Hotspot Gateway – User Guide Table of Contents Table of Contents ........................3 Chapter 1 – Getting Started ....................5 1.1 Introduction 1.2 Jaze Hotspot Gateway 1.3 Jaze Voucher Printer 1.4 Physical setup Chapter 2 – Network Setup ....................14 2.1 Default settings...
  • Page 4 Jaze Hotspot Gateway – User Guide 5.7 Defining permanent captive portal user accounts Chapter 6 – Hotspot Operation ................... 62 6.1 Creating users 6.2 Viewing current users 6.3 Generating reports Chapter 7 – Voucher Printer Settings .................. 69 7.1 Mapping Voucher Printer keys to bill plans 7.2 Printing vouchers...

  • Page 5: Chapter 1 - Getting Started

    Chapter 1 – Getting Started 1.1 INTRODUCTION Jaze Hotspot Gateway is a complete Internet access and billing solution for public hotspots. It has been specifically designed for use in hotels, coffee shops, restaurants, libraries, airport lounges, etc. Jaze Hotspot Gateway enables businesses to provide secure and convenient Internet access to its customers by providing each one of them with a unique username and password.

  • Page 6: Jaze Hotspot Gateway

    Jaze Hotspot Gateway comprises of the following ports: Printer serial interface: This interface connects to the Jaze Voucher Printer via the serial cable provided. This interface can also be connected to a COM port on a PC to access the command line interface of the device.
  • Page 7 Jaze Hotspot Gateway – User Guide The Hotspot Gateway can function both with and without the voucher printer. The WAN interface has been configured to get an IP address automatically from your ISP’s modem or router by default. In case you have a leased line or if you need to set up a static IP you can do so by using the Web GUI later.
  • Page 8 Jaze Hotspot Gateway – User Guide FIG 1.3 WEB GUI OF JAZE HOTSPOT GATEWAY...

  • Page 9: Jaze Voucher Printer

    1.3 JAZE VOUCHER PRINTER FIG 1.4 JAZE VOUCHER PRINTER Jaze Voucher Printer works with the Jaze Hotspot Gateway and allows you to print vouchers, send SMS, print bills and view statistics. It comprises of a keypad with keys as follows:...
  • Page 10 Jaze Hotspot Gateway – User Guide vouchers based on the bill plan to which they are mapped. Search key: This key is used for searching for vouchers which are currently being used. List key: This key lists all the vouchers that are currently being used.
  • Page 11 Jaze Hotspot Gateway – User Guide INSERTING A SIM CARD In order to use the SMS functionality of the device, a SIM card must be inserted into the device. To insert a SIM card you will need to open the screws on the back of the device and remove the back panel. Inside, you will find a slot for the SIM card as show below: FIG 1.5 INSERTING THE SIM CARD...
  • Page 12 Power pin: The power adapter provided with the voucher printer is plugged in into this port, Debug interface: This interface is used for performing software upgrades on the voucher printer COM 1: This interface connects to the printer port on the Jaze Hotspot Gateway via the serial cable provided.

  • Page 13: Physical Setup

    Once all the components are plugged in and powered on, the device can be configured from any wired or wireless client connected to the network. Steps to access the Web GUI of the device is explained under 1.2 Jaze Hotspot Gateway.

  • Page 14: Chapter 2 - Network Setup

    The following are the default settings on the Jaze Hotspot Gateway: Default IP address 172.16.1.1 Administrator username admin Password jaze DHCP server Enabled DHCP IP range 172.16.1.50 – 172.16.1.250 Hostname jaze Domain local To access the Web GUI of the device, please follow the steps in 1.2 Jaze Hotspot Gateway.

  • Page 15: Lan Ip Setting

    The Jaze Hotspot Gateway has been assigned an IP address of 172.16.1.1 by default. This IP address is assigned to the LAN port of the Jaze Hotspot Gateway. To chane the LAN IP address of the device, log onto the device to access the Web GUI.
  • Page 16 IP address. You may also want to change the DHCP server settings on the device to make sure that the Jaze Hotspot Gateway gives IP address to its client in the new LAN IP range.

  • Page 17: Wan Ip Setting

    2.3 WAN IP SETTING The WAN port of the Jaze Hotspot Gateway connects to a modem or the router which connects you to the Internet. By default, the WAN port os configured to obtain an IP address from DHCP. This allows the device to get an IP address automatically from the modem or router.

  • Page 18: Configuring Dns

    Jaze Hotspot Gateway – User Guide 2.4 CONFIGURING DNS The DNS servers are used to resolve hostnames to IP addresses on the DHCP clients. The following steps are used to define the DHCP servers. Click on DNS under Network in the Web GUI.

  • Page 19: Configuring Dhcp Server

    2.5 CONFIGURING DHCP SERVER The DHCP Server is used to allocate IP addresses to clients on the network. The following section outlines the steps to configure the Hotspot Gateway as a DHCP server: Click on DHCP server under Network in the Web GUI.

  • Page 20: Chapter 3 - System Settings

    Chapter 3 – System Settings 3.1 CHANGING THE WEB GUI PROTOCOL AND PORT NUMBER The Web GUI of the Hotspot Gateway by default uses http and runs on port 80. To change the Web GUI protocol or the port number, use the following steps: Click on General under System in the Web GUI.

  • Page 21: Time Settings

    3.2 TIME SETTINGS Proper time settings are critical for many of the operations of the Hotspot Gateway. The device fetches its time from a NTP server and synchronises by querying the NTP server. To change the time on the device, the following steps are to be followed: Click on Time under System in the Web GUI.

  • Page 22: Changing Administrator Account Settings

    Jaze Hotspot Gateway – User Guide 3.3 CHANGING ADMINISTRATOR ACCOUNT SETTINGS By default, the Web GUI administrator account has a username of admin and a password of jaze To change the administrator username and/or the password, the following steps are to be followed.

  • Page 23: Non-Administrator Account Setup

    Non-administrator accounts will not be able to make changes to the settings and the configuration on the Hotspot Gateway. By default, no non-administrator users are present on the device. To create a non-administrator account, the following steps are to be followed.

  • Page 24: Chapter 4 - Hotspot Setup

    Jaze Hotspot Gateway – User Guide Chapter 4 – Hotspot Setup 4.1 SETTING UP THE CAPTIVE PORTAL The Captive Portal sends unauthenticated users to a login page prompting the user to enter a username and password for Internet access. To setup the Captive Portal, an easy to use wizard is provided to simply setting up of the Captive Portal.
  • Page 25 Jaze Hotspot Gateway – User Guide Type 1 redirects a HTTP request of an unauthenticated user to the login page. Upon succ On successful authentication, the user is taken to a page with a logout button which is used to ...
  • Page 26 Jaze Hotspot Gateway – User Guide Step 3 allows you to enable bandwidth restriction for all users on the network. To enable bandwidth restriction, check the Enable bandwidth restriction checkbox and enter the Upload speed limit and Download speed limit separately in Kbit/s.
  • Page 27 Jaze Hotspot Gateway – User Guide To customize the pages, first click on View default page or View current page links against  the pages to view the corresponding page in a new tab. Right click on the page and select View Page Source to view the HTML source code for the ...
  • Page 28 Browse to choose the required file from your computer and then click on upload to make the image file accessible on the Hotspot Gateway. You can then reference the files in the HTML pages directly by their filename.

  • Page 29: Setting Up Bill Plans

    Jaze Hotspot Gateway – User Guide 4.2 SETTING UP BILL PLANS Jaze Hotspot Gateway allows you to create three types of bill plans for your users: Prepaid plan: Create plans with fixed usage limits based on duration of usage or volume of data transferred.

  • Page 30: Creating Prepaid Plans

    Jaze Hotspot Gateway – User Guide 4.2 CREATING PREPAID PLANS To following steps outline the creation of a Prepaid Plan. Click on Bill plan wizard under Hotspot in the Web GUI to start the wizard. Step 1 requires you to choose the plan type.
  • Page 31 Jaze Hotspot Gateway – User Guide Step 2 requires you to enter the plan details. Type in a name for the plan under Prepaid plan name.  Choose the type of prepaid plan under Prepaid plan type and type in the corresponding ...
  • Page 32 Jaze Hotspot Gateway – User Guide Step 3 requires you to enter the validity of the voucher. This is the period upto which the voucher is valid and after which the voucher is invalidated. After entering the Validity period, click Next to move to the next step.
  • Page 33 Jaze Hotspot Gateway – User Guide Step 4 allows you to define bandwidth restrictions for vouchers created using this plan. If bandwidth restriction has been setup in the Captive Portal Wizard, the same settings will be carried forward over here if the bandwidth restriction is not enabled.
  • Page 34 Jaze Hotspot Gateway – User Guide Step 5 allows you to provide a price discount on the voucher. To enable price discount, check the Enable price discount checkbox and enter the Price Discount percentage in the text box. Click Next to move to the next step.
  • Page 35 Jaze Hotspot Gateway – User Guide Step 6 allows you to include the applicable taxes. To enable tax, check the Enable tax checkbox and enter the Tax percentage in the text box. Click Finish to complete the creation of the bill plan.

  • Page 36: Creating Postpaid Plans

    Jaze Hotspot Gateway – User Guide 4.3 CREATING POSTPAID PLANS To following steps outline the creation of a Postpaid Plan. Click on Bill plan wizard under Hotspot in the Web GUI to start the wizard. Step 1 requires you to choose the plan type.
  • Page 37 Jaze Hotspot Gateway – User Guide Step 2 requires you to enter the plan details. Type in a name for the plan under Postpaid plan name.  Choose the type of billing for the postpaid plan under Type of billing and type in the ...
  • Page 38 Jaze Hotspot Gateway – User Guide Step 3 requires you to enter the validity of the voucher. This is the period upto which the voucher is valid and after which the voucher is invalidated. After entering the Validity period, click Next to move to the next step.
  • Page 39 Jaze Hotspot Gateway – User Guide Step 4 allows you to provide a discount on the usage. To enable usage discount, check the Enable usage discount checkbox and enter the Usage Discount percentage and the limit upto which the discount is applicable in the corresponding text boxes.
  • Page 40 Jaze Hotspot Gateway – User Guide Step 5 allows you to define bandwidth restrictions for vouchers created using this plan. If bandwidth restriction has been setup in the Captive Portal Wizard, the same settings will be carried forward over here if the bandwidth restriction is not enabled.
  • Page 41 Jaze Hotspot Gateway – User Guide Step 6 allows you to provide a price discount on the voucher. To enable price discount, check the Enable price discount checkbox and enter the Price Discount percentage in the text box. Click Next to move to the next step.
  • Page 42 Jaze Hotspot Gateway – User Guide Step 7 allows you to include the applicable taxes. To enable tax, check the Enable tax checkbox and enter the Tax percentage in the text box. Click Finish to complete the creation of the bill plan.

  • Page 43: Creating Free Access Plans

    Jaze Hotspot Gateway – User Guide 4.4 CREATING FREE ACCESS PLANS To following steps outline the creation of a Free Access Plan. Click on Bill plan wizard under Hotspot in the Web GUI to start the wizard. Step 1 requires you to choose the plan type.
  • Page 44 Jaze Hotspot Gateway – User Guide Step 2 requires you to enter the plan details. Type in a name for the plan under Name of the free plan. Click Next to move to the next step.
  • Page 45 Jaze Hotspot Gateway – User Guide Step 3 requires you to enter the validity of the voucher. This is the period upto which the voucher is valid and after which the voucher is invalidated. After entering the Validity period, click Next to move to the next step.
  • Page 46 Jaze Hotspot Gateway – User Guide Step 4 allows you to define bandwidth restrictions for vouchers created using this plan. If bandwidth restriction has been setup in the Captive Portal Wizard, the same settings will be carried forward over here if the bandwidth restriction is not enabled.

  • Page 47: Changing Captive Portal Settings

    Jaze Hotspot Gateway – User Guide 4.5 CHANGING CAPTIVE PORTAL SETTINGS Once the Captive Portal has been setup, the settings for the Captive Portal can be modified through the Hotspot settings: Advanced captive portal settings page. Please not that any changes made to the captive portal settings on this page will cause all currently connected users to get disconnected, forcing them to re-login.
  • Page 48 Jaze Hotspot Gateway – User Guide To set the bandwidth restrictions applicable to all users, in the Bandwidth restriction section, check the Enable per-user bandwidth restriction checkbox and enter the download and upload speed limits in Kbit/s. Click on Save at the bottom of the page to apply the new settings.
  • Page 49 Jaze Hotspot Gateway – User Guide To upload your own designs for the Login page, Terms and Conditions page, Authentication Error page, Logout page and Disconnected page, the following steps are to be followed: To customize the pages, first click on View current page links against the pages to view the ...
  • Page 50  Once you have made the required changes to the HTML files for the pages you can click on  Browse to select your customized pages. Then click Save to upload the new HTML pages to the Hotspot Gateway. ...

  • Page 51: Editing Bill Plans

    Jaze Hotspot Gateway – User Guide 4.6 EDITING BILL PLANS The bill plans created using the Bill plan wizard can be edited later or disabled. To edit a bill plan created earlier, the following steps are involved: Click on Edit bill plan under Hotspot in the Web GUI.

  • Page 52: Chapter 5 - Hotspot Advanced Settings

    Jaze Hotspot Gateway – User Guide Chapter 5 – Hotspot Advanced Settings 5.1 AUTO CONFIGURATION SETUP Auto Configuration allows clients with any network settings stored on them to get connected to your network without any connectivity issues and without having to change any settings on the client.

  • Page 53: Currency Setup

    Jaze Hotspot Gateway – User Guide 5.2 CURRENCY SETUP Jaze Hotspot Gateway allows you to setup your currency symbol which will be used for the vouchers and billing. To setup the currency, the following steps are followed: Click on Currency and User ID under Hotspot in the Web GUI.

  • Page 54: User Id Setup

    Jaze Hotspot Gateway – User Guide 5.3 USER ID SETUP Jaze Hotspot Gateway allows you to associate each generatd voucher with a User ID which is unique to each individual. This could be the user’s mobile number or the room number in the case of hotels.

  • Page 55: Access Credentials Delivery Modes

    The voucher can be printed out using the provided voucher printer or on a laser printer connected to a PC on the network. The SMS can be sent only when the Jaze Voucher Printer is used for generating the access credentials. To setup the delivery mode for the access credentials, the following steps are followed: Click on SMS Customisation under Hotspot in the Web GUI.

  • Page 56: Defining Ip Addresses For Bypassing Captive Portal

    5.5 DEFINING IP ADDRESSES FOR BYPASSING CAPTIVE PORTAL When the captive portal is enabled on the Hotspot Gateway, all clients connected to the LAN interface of the device will be presented with the login page when they try connecting to the Internet.
  • Page 57 Jaze Hotspot Gateway – User Guide Once the changes have been applied, you can click on the icon to edit the IP address or description later. You can click on the icon to delete the IP address entry.

  • Page 58: Defining Mac Addresses For Bypassing Captive Portal

    5.6 DEFINING MAC ADDRESSES FOR BYPASSING CAPTIVE PORTAL When the captive portal is enabled on the Hotspot Gateway, all clients connected to the LAN interface of the device will be presented with the login page when they try connecting to the Internet.
  • Page 59 Jaze Hotspot Gateway – User Guide Once the changes have been applied, you can click on the icon to edit the MAC address or description later. You can click on the icon to delete the MAC address entry.

  • Page 60: Defining Permanent Captive Portal User Accounts

    Internet without any usage or bandwidth restrictions. These can be created for employees or other permanent Internet users in the organization. The Hotspot Gateway also provides the ability to create user accounts with an expiry date for temporary users who need Internet access without restrictions.
  • Page 61 Jaze Hotspot Gateway – User Guide Click Save to complete the creation of the permanent user. Once, the permanent user has been created, you can click on the icon to edit the permanent user account. You can also delete the permanent user account by clicking on the icon next to the entry for the permanent user.

  • Page 62: Chapter 6 - Hotspot Operation

    Chapter 6 – Hotspot Operation 6.1 CREATING USERS Jaze Hotspot Gateway allows you to create users based on the bill plans using the Voucher Printer as well as from a PC connected to the network. In order to create a user a user based on a bill from using the Web GUI, the following steps are involved: Click on Create user under Hotspot in the Web GUI.
  • Page 63 Jaze Hotspot Gateway – User Guide...

  • Page 64: Viewing Current Users

    Jaze Hotspot Gateway – User Guide 6.2 VIEWING CURRENT USERS You can view the vouchers currently in use, vouchers not being used currently and the unbilled vouchers from the Current Users page. You can also search for a voucher by room number, mobile number or the serial number of the voucher depending on the User ID type chosen.
  • Page 65 You can disconnect users from the Vouchers currently in use section by clicking on the  icon next to the row for the entry. You can delete a voucher permanently from the Hotspot Gateway by clicking on the icon ...
  • Page 66 Jaze Hotspot Gateway – User Guide To search for a voucher, select the search criteria in the Search for voucher by section and type in the appropriate search content in the corresponding text box. Click on the Search button to carry out the search.

  • Page 67: Generating Reports

    Jaze Hotspot Gateway – User Guide 6.3 GENERATING REPORTS Jaze Hotspot Gateway allows you to view and create reports with usage statistics and logs for any time time period. The following section outlines the steps involved in viewing and generating reports: Click on Current users under Hotspot in the Web GUI.
  • Page 68 Jaze Hotspot Gateway – User Guide You can click on the Download CSV File link on the page to download the entire Usage logs in CSV format and save it permanently on your computer.

  • Page 69: Chapter 7 - Voucher Printer Settings

    Jaze Hotspot Gateway – User Guide Chapter 7 – Voucher Printer Settings 7.1 MAPPING VOUCHER PRINTER KEYS TO BILL PLANS By default, when a Bill Plan is created, the bill plan is automatically mapped to the next freely available key on the voucher printer.

  • Page 70: Printing Vouchers

    Jaze Hotspot Gateway – User Guide 7.2 PRINTING VOUCHERS In order to create and print vouchers with the Jaze Voucher Printer, the following steps are followed: Click on any button on the keypad of the Voucher Printer to illuminate the backlight of the display and bring it out of standby mode.
  • Page 71 Jaze Hotspot Gateway – User Guide If room number is chosen as the User ID, a similar set of screens are displayed asking you to enter the room number. If the SMS is chosen for the Mode of delivery of the access credentials, a SMS is sent to the mobile...

  • Page 72: Billing Postpaid Users

    Jaze Hotspot Gateway – User Guide 7.3 BILLING POSTPAID USERS Postpaid users can be billed directly from the Voucher Printer. The Voucher Printer allows you to list all unbilled postpaid users and also search for unbilled postpaid users. Select the user from the list to generate the bill for the postpaid user.
  • Page 73 Jaze Hotspot Gateway – User Guide The following screen is displayed when the Search by room no option is selected. Similar screens are displayed for other options such as mobile number and voucher number. Type in the search query using the keypad and press the CONFIRM Key to enter it.
  • Page 74 Jaze Hotspot Gateway – User Guide This will generate and print the bill for the postpaid user. Alternately, the # KEY can be used to list all the unbilled vouchers and then selected to generate the bill for it as shown below. Use the navigation keys to highlight the criteria according to which the unbilled vouchers are to be listed and press the CONFIRM key.

  • Page 75: Viewing Statistics

    Jaze Hotspot Gateway – User Guide 7.4 VIEWING STATISTICS The Voucher Printer allows you to view statistics such as the number of vouchers created on the current day and the number of users currently logged in. In order to view statistics on the Voucher Printer, the following steps are involved: Click on any button on the keypad of the Voucher Printer to illuminate the backlight of the display and bring it out of standby mode.

  • Page 76: Testing Sim Card Operations

    Jaze Hotspot Gateway – User Guide 7.5 TESTING SIM CARD OPERATIONS The SIM card can be tested for proper functioning by sending a Test SMS or by making a Test Call. The following steps are to be followed for testing the operation of the SIM card:...
  • Page 77 Jaze Hotspot Gateway – User Guide A confirmation screen is displayed as shown below if the SMS has been successfully sent. Press the Exit button to return back to the home screen.
  • Page 78 Jaze Hotspot Gateway – User Guide MAKING A TEST CALL: Click on any button on the keypad of the Voucher Printer to illuminate the backlight of the display and bring it out of standby mode. Press the GREEN button on the Voucher Printer to bring up the SIM card test menu as shown on the next page.

  • Page 79: Accessing Help Menu

    Jaze Hotspot Gateway – User Guide 7.6 ACCESSING HELP MENU The Voucher Printer provides you with a Help Menu listing out the functions of each of the buttons on th printer. In order to access the Help Menu, press on the RED button on the Voucher Printer. This brings up a screen as...

  • Page 80: Chapter 8 - Customisation

    Jaze Hotspot Gateway – User Guide Chapter 8 – Customisation 8.1 VOUCHER PRINTER GENERATED VOUCHER CUSTOMISATION The vouchers and postpaid bills printed out by the voucher printer can be customized with your company’s name and the fields to be displayed can be selected. In order to customize the vouchers and postpaid bills generated from the voucher printer, the following steps are to be followed: Click on Voucher customisation under Hotspot in the Web GUI.

  • Page 81: Pc Generated Voucher Customisation

    Jaze Hotspot Gateway – User Guide 8.2 PC GENERATED VOUCHER CUSTOMISATION The vouchers and postpaid bills generated from the Web GUI from a PC connected to the LAN can be customized with your company’s name and logo and the fields to be displayed can be selected. In order to customize the vouchers and postpaid bills generated from the PC, the following steps are to be followed: Click on Voucher customisation under Hotspot in the Web GUI.

  • Page 82: Sms Customisation

    Jaze Hotspot Gateway – User Guide 8.3 SMS CUSTOMISATION You can also customize the Header and Footer of the SMS sent to the user’s mobile phone containing the access credentials. The following steps are followed in order to customize the SMS: Click on SMS customisation under Hotspot in the Web GUI.

  • Page 83: Chapter 9 - Device Diagnostics

    Jaze Hotspot Gateway – User Guide Chapter 9 – Device Diagnostics 9.1 VIEWING SYSTEM SUMMARY You can view the system summary which can be helpful when diagnosing and troubleshooting issues. The system summary page provides System information such as the system time, CPU and memory usage. It also displays the status and the data transferred on the LAN and WAN interfaces since the last reboot.

  • Page 84: Live Monitoring

    Jaze Hotspot Gateway – User Guide 9.2 LIVE MONITORING You can view the live graph of the traffic on the LAN and WAN interfaces and the CPU usage on the Hotspot Gateway. This allows you to monitor the bandwidth being used by the clients on the network at any point of time.
  • Page 85 Jaze Hotspot Gateway – User Guide In the graphs for LAN traffic and WAN traffic, you can click on the Switch to bytes/s text on top of the graph to toggle between bytes/s and bits/s for the unit to be used for displaying the graph.

  • Page 86: Viewing Logs

    Jaze Hotspot Gateway – User Guide 9.3 VIEWING LOGS The Hotspot Gateway enables you to watch real time logs of current sessions, captive portal activity and DHCP clients. To view logs on the device, the following steps are involved: Click on Logs under Diagnostics in the Web GUI.
  • Page 87 Jaze Hotspot Gateway – User Guide You can click on the Show active and expired leases button to view expired leases also along with the active leases as shown below:...

  • Page 88: Ping And Traceroute

    Jaze Hotspot Gateway – User Guide 9.4 PING AND TRACEROUTE You can diagnose and troubleshoot network connectivity issues using ping and traceroute directly from the Hotspot Gateway. In order to ping a device on the network the following steps are involved: Click on Tools under Diagnostics in the Web GUI.
  • Page 89 Jaze Hotspot Gateway – User Guide the hostnames of the IP addresses on the route to be displayed. Click on the Traceroute button to carry out the operation. The Traceroute output will be displayed as shown below:...

  • Page 90: Backing Up Configuration

    Jaze Hotspot Gateway – User Guide 9.5 BACKING UP CONFIGURATION The configuration of the entire device consists of a single XML file. This makes it easy to backup the configuration of the entire device easily and restore the configuration when required.

  • Page 91: Restoring Configuration

    Jaze Hotspot Gateway – User Guide 9.6 RESTORING CONFIGURATION The configuration of the Jaze Hotspot Gateway can be restored from the XML configuration file of the device on your computer. To restore the configuration of the device, the following steps are involved: Click on Backup/restore configuration under Diagnostics in the Web GUI.

  • Page 92: Upgrading The Firmware

    Jaze Hotspot Gateway – User Guide 9.7 UPGRADING THE FIRMWARE In order to upgrade the firmware on the Hotspot Gateway, the following steps are involved: Click on Firmware upgrade under Diagnostics in the Web GUI. On the Diagnostics: Firmware upgrade page, click on the Browse button to select the firmware image file on your computer.

  • Page 93: Resetting To Factory Defaults

    9.8 RESETTING TO FACTORY DEFAULTS The device can be reset to its factory default settings if required. In order to reset the Hotspot Gateway to its factory default settings, the following steps are followed: Click on Factory defaults under Diagnostics in the Web GUI.

  • Page 94: Rebooting The Device

    Jaze Hotspot Gateway – User Guide 9.9 REBOOTING THE DEVICE The Hotspot Gateway can be rebooted at any time by using the following steps: Click on Reboot system under Diagnostics in the Web GUI. In the Diagnostics: Reboot system page, click Yes to reboot the device.

  • Page 95: Chapter 10 - Command Line Setup

    Chapter 10 – Command Line Setup 10.1 GETTING CONNECTED TO THE CONSOLE To get connected to the console port of the Jaze Hotspot Gateway, the following steps are involved: Connect a console cable to the Printer port on the device.
  • Page 96 Jaze Hotspot Gateway – User Guide Press x and hit Enter to get into the device setup menu as shown below:...

  • Page 97: Setting Up Interfaces

    Jaze Hotspot Gateway – User Guide 10.2 SETTING UP INTERFACES To setup the LAN and WAN interfaces and assigning them to the physical ports on the Hotspot Gateway, the following steps are involved: At the Enter your option: prompt, enter 1 and then press Enter.

  • Page 98: Lan Ip And Dhcp Setup

    Jaze Hotspot Gateway – User Guide 10.3 LAN IP AND DHCP SETUP In order to setup the IP address for the LAN interface and the DHCP server for the LAN, the following steps are involved: At the Enter your option: prompt, enter 2 and then press Enter.

  • Page 99: Reset Web Gui Password

    Jaze Hotspot Gateway – User Guide 10.4 RESET WEB GUI PASSWORD In case you have forgotten the password for accessing the Web GUI of the Hotspot Gateway, the password for the Web GUI can be reset from the command line.

  • Page 100: Reset To Factory Defaults

    Jaze Hotspot Gateway – User Guide 10.5 RESET TO FACTORY DEFAULTS The device can also be reset to its factory default settings from the command line. The following steps are involved to reset the device to its factory default settings: At the Enter your option: prompt, enter 4 and then press Enter.

  • Page 101: Reboot System

    Jaze Hotspot Gateway – User Guide 10.6 REBOOT SYSTEM To reboot the device from the command line interface, the following steps are involved: At the Enter your option: prompt, enter 5 and then press Enter. Press y and hit Enter to reboot the device as shown below:...

  • Page 102: Ping Host

    Jaze Hotspot Gateway – User Guide 10.7 PING HOST You can ping an IP address to test network connectivity from the command line. In order to ping a device on the network, the following steps are involved: At the Enter your option: prompt, enter 6 and then press Enter.

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