Proheat Warranty - Proheat M50 G-II PCM Service Manual

M series
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NOTICE
This is a warranty summary. For the
complete warranty manual, please
go to www.proheat.com
PROHEAT M-SERIES G-II PCM SERVICE MANUAL
6.0

PROHEAT WARRANTY

SeaStar Solutions warrants the PROHEAT Heater to be free of defects in material and workmanship
under design usage and service conditions for two (2) years on parts and labour from the date of
first installation. Replacement parts are covered for the remainder of the heater's warranty or
ninety (90) days, which ever is greater.
This warranty does not apply to damage or failure of the PROHEAT Heater or the vehicle into
which it was installed due to improper installation, assembly, maintenance, abuse, neglect,
accident, or the use of parts not supplied by SeaStar Solutions. Accessories supplied, but not
manufactured by SeaStar Solutions, shall be covered by the manufacturer's warranty only and not
subject to this warranty.
Non-standard installations, that is, those requiring a departure from published installation instructions,
should not be undertaken without first having consulted SeaStar Solutions.
Coverage for warrantable parts, at the discretion of SeaStar Solutions will be made to the claimant in
the form of repair, replacement or credit. Warranty labour payments will be made only to Registered
PROHEAT Service Centres in accordance with the Standard Repair Times (SRT's) as published by
SeaStar Solutions.
Marine Installations
The purchaser and installer are advised that specific rules and regulations are in effect with respect to
the installation of heaters in marine applications. These rules and regulations are enforced by regional
and federal agencies and/or other agencies having jurisdiction. It is the installer's responsibility
to review and comply with all such rules and regulations.
In addition each marine installation must be inspected and approved by an Authorized PROHEAT
Dealer. Only those installations which are approved, and so registered, will be eligible for warranty
coverage of one (1) year on parts and labour.
THE WARRANTIES SET FORTH HEREIN ARE THE SOLE WARRANTIES MADE BY SEASTAR
SOLUTIONS IN REGARD TO THE PROHEAT HEATER SYSTEM. SEASTAR SOLUTIONS MAKES NO
OTHER WARRANTIES, EXPRESSED OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
OWNER RESPONSIBILITIES
Before the expiration of the warranty, Owner must give notice to a Registered PROHEAT Dealer of
failures, if any, considered to be warrantable and deliver the defective heater system to such dealer.
Owner is responsible for the cost of all repairs made to the engine or equipment in which it is
installed, other than the PROHEAT Heater system. Owner is responsible for lodging, meals and
incidental costs incurred by the Owner as a result of a warrantable failure. Owner is responsible
for "down-time" expenses, and all business costs and losses resulting from a warrantable failure.
SeaStar Solutions is not responsible for incidental or consequential damages.
Items Covered Under This Warranty
1. Basic Heater including combustion chamber components, fuel system components, air compressor,
ignition components, coolant pump, air blower.
2. Electrical controls provided by PROHEAT including cab mounted controls and PCM.
3. PROHEAT supplied accessories and mounting hardware.
Items Not Covered Under This Warranty
1. PROHEAT's no longer within the warranty period.
2. Normal wear and maintenance parts, including fuel filter, air filter, nozzle, and clamps.
3. Parts which malfunction due to improper installation, causing inadequacies in: air, fuel or
coolant flow; voltage due to wiring; shock or vibration protection.
4. Any progressive damage to the engine or vehicle arising out of failure of the PROHEAT.
5. PROHEATs which have been modified or use of non-standard parts not approved by SeaStar
Solutions.
6. PROHEATs that have been abused or damaged.
7. Travel time by a PROHEAT Dealer.
8. Diagnosis or repairs when caused by problems not directly related to the heater or due to
empty fuel tanks or poor fuel quality.
If you have any questions or concerns about the PROHEAT Warranty, contact your nearest
PROHEAT Distributor or SeaStar Solutions at (604) 270-6899.
6-1

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