Troubleshooting - Barbeques Galore BVDA18M Owner's Manual

TROUBLESHOOTING

Note: All troubleshooting items are listed in order of operation.
WARNING: Turn off log set and let cool before
servicing. Only a qualified service person should
service and repair log set.
OBSERVED PROBLEM
Log set is smoking/sooting excessively
( Note: It is natural and unavoidable for
vented gas log sets to produce moderate
levels of carbon (soot) where flames
contact the logs. This is especially true
with propane/LP gas.)
Burner is excessively noisy
( Note: The movement and combustion of
gas will create low, unavoidable levels of
noise.)
Burner flame is too low or too high
When ignitor button is pressed, there is no
spark at pilot
109220-01C
POSSIBLE CAUSE
1. Poor fuel quality
2. Fireplace venting system not drafting
properly
3. Excessive flame impingement or
blockage
4. Improper fuel/air mixture
5. Excessive gas supply/pressure
1. Passage of air/gas across irregular sur-
faces
2. Excessive gas pressure on natural gas units
1. Incorrect gas supply or pressure
2. Blocked burner orifice or burner mani-
fold ports
3. Improper burner orifice size
1. Ignitor electrode not connected to igni-
tor cable
2. Ignitor cable pinched or wet
3. Bad ground on piezo ignitor
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
TROUBLESHOOTING
REMEDY
1. Contact local natural or propane/LP gas
company
2. Adjust damper wide open and/or have
fireplace and venting professionally
cleaned and checked
3. Separate the logs to allow more flame
passage
4. Remove any foreign items from the
flame pattern and/or check for proper
orifice sizing
5. Preheat flue in very cold weather
1. Relieve any tight bends or kinks in gas
supply line
2. Check/reset gas regulator pressure (see
Propane/LP Gas Conversion, page 7)
1. Check for proper gas supply pressure
2. Free burner orifice and manifold ports
of any burrs, paint, or other blockage
3. Verify proper burner orifice sizing (see
Figure 2, page 4)
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry
3. Scrape away paint on bracket for better
contact with ground on piezo ignitor
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace electrode
7. Reposition electrode
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