AT&T E5828B User Manual page 54

Appendix
Troubleshooting
M y c o r d l e s s
handset beeps
five times and
is not perform-
ing normally
The batteries
will not hold a
charge
• If the other telephones in your home are having the
same problem, the problem is in your wiring or local
service. Contact your local telephone company (charges
may apply).
• Eliminate any background noise. Noise from a television,
radio or other appliance may cause the telephone to not
dial out properly. If you cannot eliminate the background
noise, first try muting the cordless handset before dialing,
or dialing from another room in your home with less
background noise.
• Make sure the power cord is securely plugged into the
base. Plug the telephone into a different, working elec-
trical outlet not controlled by a wall switch.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the telephone's elec-
trical power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and base
to reset.
• Other electronic products can cause interference to your
cordless phone. Try installing your telephone as far away
from these types of electronic devices as possible: wire-
less routers, radios, radio towers, pager towers, cellular
telephones, intercoms, room monitors, televisions, per-
sonal computers, kitchen appliances and other cordless
telephones.
• Charge the battery in the cordless handset for at least 16
hours. For optimum daily performance, return the cordless
handset to its charger when not in use.
• Make sure the handset is placed in the charger correctly.
The CHARGE light on the charger should be on.
• If the cordless handset is in the charger but the CHARGE
light is not on, refer to The CHARGE light is off in this
section.
• It may be necessary to purchase a new battery, please
refer to the Batteries section of this user's manual.
• Your telephone might be malfunctioning. Please refer to
the Limited warranty section of this user's manual for
further instruction.
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