Dect 6.0 cordless telephone/ answering system with caller id/call waiting (107 pages)
Summary of Contents for AT&T E5828B
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User's manual E5828B/E1828B 5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting...
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AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. Model # E5828B/E1828B Product name: 5.8GHz corded/cordless telephone/answering system Serial # (found on the bottom of the telephone base)
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STOP! You must install and charge See page 7 the battery before using the for easy instructions. telephone. For customer service or product information, visit our web- site at www.telephones.att.com or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268 CAUTION: To reduce the risk of fire or injury to persons or damage to the telephone, read and follow these instructions carefully: •...
User's manual E5828B/E1828B 5.8 GHz corded/cordless telephone/answering system with caller ID/ call waiting Table of contents Getting started Answering system operation Quick reference guide .....2 Answering system operation ..38 Parts checklist ........4 Day & time announcements ..39 Telephone base installation ..5 Outgoing announcements ..
Getting started Quick reference guide Cordless handset SELECT/TRANSFER DIR /VOLUME+ Press to store a programming option When phone is idle (not in use), (pages 10-12), or to create a directory press to display directory entry in memory (page 26). During a entries (page 29).
Getting started Quick reference guide Telephone base CLEAR RINGER VOLUME: CONTRAST • : While using Adjust : Press to adjust menus, press to can- switch on side of base (off, low, screen contrast. cel an operation, or high). (page 14) exit the menu display.
Check to make sure the telephone package includes the following. The model number of your telephone can be found on the label located on the bottom of the telephone base. User's manual Quick start guide E5828B/E1828B E5828B/E1828B 5.8 GHz corded/cordless 5.8 GHz corded/cordless telephone/answering...
Getting started Telephone base installation Choose a central location close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat sur- face or mounted on a standard wall plate. For optimum range and better reception, place the telephone base in a high and open location.
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Getting started Telephone base installation Plug the small end of the larg- Plug one end of the Route cords through er power adapter into the power telephone line cord into slots. jack at the bottom of the tele- the telephone jack at the phone base.
Getting started Battery installation & charging After installing the battery, you may be able to make or receive short calls. For best performance, place the handset in charger to charge for 16 hours before use. You can keep the battery charged by returning the handset to charger after use. When the battery is fully depleted, a recharge takes about 12 hours.
Getting started Wall mounting The telephone base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment such as per- sonal computers, computer routers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. 1.
Getting started Belt clip & optional headsett Install belt clip as shown below (if desired). To release belt clip from handset, lift one side of the belt clip out of the notch. Snap belt clip into notches on both sides of handset.
Telephone operation Handset settings You can change settings to program how the cordless handset works. Each cordless handset operates individually from the other handsets. The ringer sound, ringer volume, date, time, dial mode and language must be programmed separately for each cordless handset.
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Telephone operation Handset settings Set handset date & time The handset displays the date & time when idle. You can set the time manually, or you can allow it to be set automatically with incoming caller ID information. The time will be set automatically only if you subscribe to caller ID service provided by your local telephone company (page 30).
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Telephone operation Handset settings Selectable handset ringer melodies This feature allows you to choose one of four ringing tones (1-4) or turn the ringer off. Use the CID/-VOLUME or DIR /VOLUME+ button to hear an example of each ringer tone, then press SELECT/ to select the one you prefer.
Telephone operation Base settings You can change settings to program how the tele- phone base works. Follow the steps below to program the telephone base. To stop at any time, press CLEAR. If the telephone rings, programming stops automatically so you can answer the call. Telephone base language At this menu you can select the language used in all menus and screen displays.
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Telephone operation Base settings Base ringer volume The base ringer volume can be set to OFF, LOW, or HI, by adjusting the switch on the left side of the telephone base. This switch affects only the telephone base ringer volume, the handset ringer volume remains unchanged.
Telephone operation Basic cordless handset operation Making and answering calls To answer an incoming call, press PHONE/ FLASH (or any key except , CID/-VOLUME /CLEAR or DIR /VOLUME+). If you have caller ID service, the caller’s number and name will appear on the display screen after the first or second ring (see page 30 for caller ID features and options).
Telephone operation Basic base operation Making and answering calls To answer a call, lift the corded handset, or press SPEAKER. If you have caller ID service, the call- er’s number and name will appear on the display screen after the first ring (see page 30 for caller ID features and options).
Telephone operation Options while on calls To adjust volume Press CID/-VOLUME or DIR /VOLUME+ buttons on the cordless handset or the VOLUME but- ton on the telephone base to adjust listening Volume volume. Flash Call waiting If you subscribe to a call waiting service with your local telephone service provider, you will hear a beep if someone calls while you are /FLASH on the...
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Telephone operation Options while on calls Channel (cordless handset only) SCANNING... If a call is noisy, unclear or if words fade out, press MENU/ on the cordless handset to CHAN scan for a better communication channel between the handset and the telephone base. Temporary tone dialing If you have dial pulse (rotary) service, you can switch to touch tone dialing during a call by...
Telephone operation Call transfer Call transfer To move an outside call from one cordless hand- set to the other cordless handset: /TRANSFER. Your cordless handset • Press SELECT will display CALL TRANSFERRED and the desti- nation handset will begin ringing. PHONE/ •...
Telephone operation Intercom calls Intercom calls You can use the intercom feature to have con- versations between the handset and the tele- phone base. Press the INT/ button on the DELETE cordless handset or INTERCOM/ on the CID DEL telephone base. To answer an intercom page on a cordless hand- set, press INT/ .
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Telephone operation Intercom calls Intercom calls During a telephone conversation, you can intercom with the telephone base from a cordless handset, or to a cordless handset from the telephone base. To intercom a call from a cordless handset to the telephone base: •...
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Telephone operation Intercom calls Intercom calls To intercom a call from the telephone base to the cordless handset: • Press HOLD (if you are on the base speakerphone, this step is optional since the outside call will automatically be put on HOLD). NOTE: Before the inter- •...
Telephone operation Directories Directories (handset and base) PAT WILLIAMS Each cordless handset or the telephone base has 5551234 its own separate directory. Each directory can store up to 30 entries. Each entry can contain a number up to 24 digits, and a name up to 15 let- ters.
Telephone operation NOTE: The speed dial fea- Speed dialing (cordless handset only) ture occupies up to nine of the thirty memory locations in the On the handset, numbers called most frequently directory. For example, if there can be stored so that they can be dialed with only are only five speed dial entries, then up to 25 entries can be two button presses.
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Telephone operation Speed dialing (cordless handset only) To call a speed dial number To use speed dialing, press and hold a dial pad button (1-9). When you see the number and DIRECTORY name stored in that speed-dial location, press PHONE/ to dial.
Telephone operation New directory entries NOTE: If all memory To create a directory entry locations are in use, an error tone will sound when you • Press MENU/ to begin programming. CHAN attempt to enter a number. This means the memory is •...
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Telephone operation SELECT/ TRANSFER New directory entries ENTER NUMBER Use the dial pad to enter up to 24 digits. When the number is complete, press SELECT/ TRANSFER Options while entering numbers: • Use DIR to advance to the next space to the right, or use CID then /DELETE on cordless...
Telephone operation Directory search DIRECTORY Follow the steps on the left to browse through the directory, or search to find a specific entry. You can press /CLEAR on the cordless handset (or CLEAR at the base) anytime to exit the directory. PAT WILLIAMS 5551234 To browse through the directory...
Telephone operation To dial or change an entry DIRECTORY You can make existing directory entries to speed dial entries if they are stored in the handset. You can also change names, numbers and the distinctive ringing settings, or erase entries, that are stored in the cordless handset or the tele- ADRM phone base.
Caller ID summary Information about caller ID with call waiting CHRISTINE SMITH 908-555-0100 This product has a caller ID function with call waiting feature which works only with service 10:08 02/14 from your local telephone company. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even when on another call.
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Caller ID operation Caller ID summary How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring. Appears when a caller CHRISTINE SMITH * has made two or more 908-555-0100...
Caller ID operation Caller ID operation There are also occasions when other information or no information is displayed for various reasons: On-screen message Reason PRIVATE NAME Caller prefers to remain anony- mous. CHRISTINE SMITH PRIVATE CALLER Caller name and telephone number 908-555-0100 not revealed at caller's request.
Caller ID operation Caller ID memory Memory capacity The telephone base and each cordless handset has NOTES: its own directory. Each directory can store up to 30 1. The call summary on the cordless handset and tele- caller ID records. These numbers are available for phone base are not shared.
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Caller ID operation Caller ID memory Dialing from the call summary • Press CID on the telephone base or on the cordless handset to activate the call summary. CID or DIR • Press on the telephone base or on the cordless handset to scroll to the desired number to be dialed.
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Caller ID operation Caller ID memory • Press SELECT/ on the cordless hand- TRANSFER set or SELECT on the telephone base to edit the telephone number. You can make any CID then changes to the number by using the /CID DEL on the telephone base and INTERCOM DELETE on the cordless handset to erase INT/...
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Caller ID operation Caller ID memory Deleting all caller ID records • Press and hold /DELETE on the cordless hand- /CID DEL on the telephone base set or INTERCOM for two seconds or longer to clear all entries in the call summary. •...
Caller ID operation Call waiting If you have subscribed to call waiting service from your local telephone company, you will hear a beep if there is an incoming call while you are already on the phone. The telephone number of the new incoming call will also be displayed on the screen.
Answering system operation Message capacity The answering system can record up to 95 mes- sages, depending on the length of each message. Individual messages can be up to four minutes long, and total maximum recording time is 15 minutes. Messages will remain available for replay Message counter until you delete them.
Answering system operation Day & time announcements To set day and time Before playing each message, the answering sys- tem announces the day & time the message was received. Before using the answering system, follow the CLOCK Press steps on the left to set the day and time so mes- The system will announce the current clock setting, sages are dated correctly.
Answering system operation Outgoing announcements Outgoing announcements are the messages call- ers hear when calls are answered by the answer- ing system. The telephone is pre-programmed with an announce- Press to stop E l a p s e d recording. recording ment.
Answering system operation Changing feature options Menu features can be changed to program how the answering system operates. Press SETUP repeatedly to hear each feature. When you hear the feature SKIP or REPEAT then you want to modify press SETUP to change the setting. Press PLAY/ STOP confirm the setting and exit the menu.
Answering system operation Number of messages (or dur- ing playback, message num- Message playback ber currently playing). PLAY/ Press to hear messages. The system STOP announces the number of messages, then begins playback. If you have new messages waiting, you will hear only the new messages (oldest first).
Answering system operation Recording & playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for Elapsed Press someone else if other members of your household recording time...
Answering system operation Message counter displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. Message counter Message counter displays No messages. 1-95 Number of messages/memos, or mes- sage number currently playing (flashes when there are new messages).
Answering system operation Answering system mode The answering system’s default factory setting is ON in order to answer and record messages. You can turn the answering system off, which disables the answering system from answering calls or recording incoming messages. ANSWER ON until the system announces To turn the answering system off...
Answering system operation Remote access A two-digit security code is required to access your Dial your telephone number answering system from any touch-tone telephone. from any touch-tone tele- phone. This code is 19 by default, see Changing feature options (page 41) to change it. When the system answers, enter the two-digit remote access code (19 unless...
Appendix Display screen messages Screen display messages CONNECTING... The handset is waiting for a dial tone. ** RINGING ** There is a call coming in. CONNECTING . . . An intercom call has been initi- ** PAGING ** ated. (all cordless handsets beep to help you locate them).
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Appendix Display screen messages Screen display messages Another cordless handset is on OTHER HANDSET ON a call. and then Or cordless handset cannot com- municate with base. Check base OR OUT OF RANGE CONNECTING . . . power, or move closer. There are missed and un-reviewed XX MISSED CALLS calls in your call summary.
Appendix Indicator lights & alert tones Alert tones “Beep-Beep...Beep-Beep...” Handset battery is low. Place (Double beep every five handset in charger to charge the seconds) battery. “Beep-Beep-Beep-Beep- Error tone (current operation has Beep” been unsuccessful; try again). (Five quick beeps) “Beeeeeeeeep”...
Appendix Troubleshooting If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones. att.com, or call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. My telephone • Make sure the power cord is securely plugged in. does not work •...
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Appendix Troubleshooting • If the other telephones in your home are having the same problem, the problem is in your wiring or local service. Contact your local telephone company (charges may apply). • Eliminate any background noise. Noise from a television, radio or other appliance may cause the telephone to not dial out properly.
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Appendix Troubleshooting • If the cordless handset is in its charger and the CHARGE light does not come on, refer to The CHARGE light is off in this troubleshooting guide. I g e t n o i s e , •...
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Appendix Troubleshooting I hear noise in the • Make sure the power cord is plugged in securely. cordless handset, and none of the keys or buttons work • Make sure that the ringer is turned on. Refer to the My cordless section(s) on ringer selection in this user’s manual.
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Appendix Troubleshooting My calls fade • Appliances or other cordless telephones plugged into the out or cut in same circuit as the telephone base can cause interference. and out when Try moving the appliance or telephone base to another outlet. I am using the •...
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Appendix Troubleshooting T h e CHARGE • Clean the cordless handset and charging contacts on the charger each month using a pencil eraser or cloth. light is off • Make sure the power and line cords are plugged in correctly and securely.
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Appendix Troubleshooting System does • Make sure that the answering system is on (page 38). not answer • If toll saver is activated, the number of rings changes to two when there are new messages waiting (page 41). after correct •...
Appendix Important safety instructions This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
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Appendix Important safety instructions Especially About Cordless Telephones • Privacy: The same features that make a cordless phone convenient create some limitations. Telephone calls are transmitted between the telephone base and handset by radio waves, so there is a possibility that your cord- less phone conversations could be intercepted by radio receiving equip- ment within range of the cordless handset.
Appendix Important safety instructions • Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner. Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could release caustic material which could cause injury. ™...
Appendix FCC Part 68 & ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
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Appendix FCC Part 68 & ACTA If this product is equipped with a corded or cordless handset, it is hearing aid compatible. If this product has memory dialing locations, you may choose to store emer- gency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please: •...
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
Appendix Limited warranty The AT&T brand is used under license - any repair, replace- ment or warranty service, and all questions about this prod- uct should be directed to: In the United States of America call 1 (800) 222-3111. In Canada dial 1 (866) 288-4268. 1.
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Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
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Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or dif- ficulty;...
Appendix Technical specifications RF frequency band 5863.8MHz — 5872.5MHz (handset to base) RF frequency band 912.75MHz — 917.10MHz (base to handset) Channels Modulation Operating temperature 32°F — 122°F 0°C – 50°C Telephone base voltage 104 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage DC9V @500mA (DC adapter output)
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