AT&T E5965C User Manual

AT&T E5965C User Manual

5.8 ghz cordless speakerphone/ answering system with caller id & call waiting part 2
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91-5637-50-00_E5965C CIB_R0.qxd
6/23/2003
12:13 PM
Page 1
User Manual (Part 2)
5.8 GHz Cordless
Speakerphone/
Answering System E5965C
with Caller ID & Call Waiting

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Summary of Contents for AT&T E5965C

  • Page 1 91-5637-50-00_E5965C CIB_R0.qxd 6/23/2003 12:13 PM Page 1 User Manual (Part 2) 5.8 GHz Cordless Speakerphone/ Answering System E5965C with Caller ID & Call Waiting...
  • Page 2 91-5637-50-00_E5965C CIB_R0.qxd You must install and charge the battery before using the telephone. For customer service or product information, visit our web site at www.telephones.att.com 1-800-222-3111. or call Add new handsets to make your phone more versatile (see page 46) Your telephone can accommodate up to 8 cordless handsets.
  • Page 3: Table Of Contents

    91-5637-50-00_E5965C CIB_R0.qxd User Manual (Part 2) 5.8 GHz Cordless Speakerphone/ Answering System E5965C Table of contents Getting Started Quick reference guide ...2 Parts checklist ...4 Before you begin ...5 Telephone base installation...6 Battery installation & charging ...7 Wall mounting ...8 Belt clip &...
  • Page 4: Getting Started

    91-5637-50-00_E5965C CIB_R0.qxd Getting Started Quick reference guide Handset Softkeys Press a softkey to select a menu item displayed just above the key. Phone/Flash Press to begin a call, then dial a number. During a call, press to receive an incoming call, if Call Waiting is activated (see page 12).
  • Page 5 91-5637-50-00_E5965C CIB_R0.qxd Getting Started Quick reference guide Base/Speakerphone Answering system controls REDIAL MENU 6/23/2003 12:13 PM Page 3 Telephone function keys (see pages 11-13) SOFTKEYS ...Press to select menu item displayed just above the key. CLEAR ...Press to cancel an operation, back up to the previous menu, or exit the menu display.
  • Page 6: Parts Checklist

    91-5637-50-00_E5965C CIB_R0.qxd Getting Started Parts checklist Remember to save your sales receipt and original packaging in case you ever need to ship your telephone for warranty service. Check to make sure the telephone package includes the following: Telephone base Telephone handset Batteries Belt clip...
  • Page 7: Before You Begin

    91-5637-50-00_E5965C CIB_R0.qxd Getting Started Before you begin About Caller Identification Caller ID with Call Waiting features in this telephone let you see who’s calling before you answer the phone, even when you’re on another call. These features require services provided by your local telephone company.
  • Page 8: Telephone Base Installation

    91-5637-50-00_E5965C CIB_R0.qxd Getting Started Telephone base installation Install the speakerphone base as shown below. Choose a location away from electron- ic equipment, such as personal computers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. NOTE: Use only the power cord supplied with this product.
  • Page 9: Battery Installation & Charging

    91-5637-50-00_E5965C CIB_R0.qxd Getting Started Battery installation & charging After installation, place the handset in the base and allow batteries to charge for 12 hours before use. You can keep batteries charged by returning the handset to the base after each use. When battery power is fully depleted, a full recharge takes about 8 hours. Press coin into slot on base of handset to release latch, then...
  • Page 10: Wall Mounting

    91-5637-50-00_E5965C CIB_R0.qxd Getting Started Wall mounting The speakerphone base can be installed on any standard wall-phone outlet as shown below. Choose a location away from electronic equipment, such as personal comput- ers, television sets or microwave ovens. Avoid excessive heat, cold, dust or moisture. Connect cords as shown, then press and slide down firmly so base is held securely on outlet mounting pegs.
  • Page 11: Belt Clip & Optional Headset

    91-5637-50-00_E5965C CIB_R0.qxd Getting Started Belt clip & optional headset Install belt clip as shown below if desired. For hands-free telephone conversations, you can use any industry standard 2.5 mm headset (purchased separately). For best results use an AT&T 2.5 mm headset. 6/23/2003 12:13 PM Page 9...
  • Page 12: Telephone Operation

    91-5637-50-00_E5965C CIB_R0.qxd REDIAL CID LOG 2:10 PM CALL ON HOLD HOLD 2:10 PM MUTE Press NavKey Transfer Call BASE HANDSET 2 HANDSET 3 6/23/2003 12:14 PM Page 10 Telephone Operation Basic handset operation Making and answering calls To answer a call, press or any dial pad key.
  • Page 13: Basic Base Operation

    91-5637-50-00_E5965C CIB_R0.qxd Volume Speakerphone 8 NEW CALLS REDIAL MENU CALL ON HOLD XFER HOLD MUTE PHONE ON XFER HOLD MUTE HANDSET 1 HANDSET 2 HANDSET 3 6/23/2003 12:14 PM Page 11 Telephone Operation Basic base operation Making and answering calls To answer an incoming call, press make a call, press SPEAKERPHONE...
  • Page 14: Options During Calls

    91-5637-50-00_E5965C CIB_R0.qxd Volume Flash Silence ringer Tone Sound quality Flash Volume Mute Tone 6/23/2003 12:14 PM Page 12 Telephone Operation Options while on calls To adjust volume or sound quality Press buttons on the handset or the base to VOLUME adjust listening volume.
  • Page 15: Intercom Calls

    91-5637-50-00_E5965C CIB_R0.qxd Display menu. Intercom Select Intercom. Intercom Call Base GLOBAL PAGE Press base Intercom button. HANDSET 1 GLOBAL PAGE 6/23/2003 12:14 PM Page 13 Telephone Operation Intercom calls Intercom calls The intercom allows conversation between the handset and base, or between handsets if you have registered additional handsets for use with your system.
  • Page 16: Handset Screen Images

    91-5637-50-00_E5965C CIB_R0.qxd Display menu. Intercom Select Pictures. Pictures Choose category. Pictures Images Emotions Clear Wallpaper Browse images. Images 1 of 16 Press SET to select desired image. 6/23/2003 12:14 PM Page 14 Telephone Operation Handset screen images This feature allows you to select an image or design as “wallpaper”...
  • Page 17: Handset Sounds & Alerts

    91-5637-50-00_E5965C CIB_R0.qxd Select Sounds&Alerts. Sounds & Alerts Vibrate Options: On/Off. Ringer Control Volume Level: 1 to 5. Ringer: On/Off. Ringers Choose 1 of 14 ringer types. Low Batt Tone Options: On/Off. Keypad Tone Options: On/Off. Range Tone Options: On/Off. 6/23/2003 12:14 PM Page 15 Telephone Operation...
  • Page 18: Handset Settings

    91-5637-50-00_E5965C CIB_R0.qxd Select Settings. Settings Appearance Set screen background color. Set Time Set time. Contrast Adjust screen contrast. Phone Setup Enter base ID to register handset. Choose Tone or Pulse dialing. Language Choose screen display language. Reset Settings Clear phonebook. Restore factory default settings.
  • Page 19: Base Settings

    91-5637-50-00_E5965C CIB_R0.qxd 8 NEW CALLS REDIAL MENU CALLS LOG BASE SETTINGS DISPLAY BASE-ID RINGER VOLUME RINGER MELODY NUMBER ANNOUNCE KEYPAD TONE Set ringer volume (levels 1-6/Off). RINGER VOLUME RINGER MELODY NUMBER ANNOUNCE KEYPAD TONE Set ringing style (8 choices). RINGER VOLUME RINGER MELODY NUMBER ANNOUNCE KEYPAD TONE...
  • Page 20: Handset Phonebook Directory

    91-5637-50-00_E5965C CIB_R0.qxd 6/23/2003 12:14 PM Page 18 Handset Phonebook Directory Memory capacity There are separate phonebook directories in the hand- set and the base. Each phonebook can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long.
  • Page 21: New Phonebook Entries

    91-5637-50-00_E5965C CIB_R0.qxd Select Directory. Directory Alice Chris Deborah FIND 1 of 37 Directory Enter Name Pat Johnson <— Directory Enter Number 9085550100 <— Pat Johnson 908-555-0100 Ringer: < Default > Picture: < [none] > SAVE <— Press SAVE to complete entry, or down NavKey to customize entry with ringer or picture.
  • Page 22: Phonebook Search

    91-5637-50-00_E5965C CIB_R0.qxd Select Directory. Directory Directory Alice Chris Deborah FIND 1 of 37 Directory Search For <— Directory Jack Jennifer John Kristen FIND 8 of 37 Jack 908-555-0100 Ringer: < Default > Picture: < [none] > EDIT DELETE 8 of 37 6/23/2003 12:14 PM Page 20...
  • Page 23: To Dial, Edit Or Delete Entries

    91-5637-50-00_E5965C CIB_R0.qxd Select Directory. Directory Directory Alice Chris Deborah FIND 1 of 37 ALICE 555-4321 Ringer: Melody 1 Picture: EDIT DELETE 1 of 37 Press PHONE to dial entry. ALICE 555-4321 Ringer: Melody 1 Picture: EDIT DELETE 1 of 37 Press EDIT to change entry.
  • Page 24: Base Phonebook Directory

    91-5637-50-00_E5965C CIB_R0.qxd 6/23/2003 12:14 PM Page 22 Base Phonebook REDIAL MENU Memory capacity There are separate phonebook directories in the hand- set and the base. Each phonebook can store up to 50 entries. Each entry can contain a number up to 32 digits, and a name up to 16 letters long.
  • Page 25: New Phonebook Entries

    91-5637-50-00_E5965C CIB_R0.qxd Enter number, then press MEM. 555-1234 PAUSE MENU Enter name, then press SAVE. ENTER NAME PAT WILLIAMS > CLEAR SAVE ENTRY HAS BEEN STORED! PAUSE MENU 6/23/2003 12:14 PM Page 23 Base Phonebook New phonebook entries To enter a number Use the dial pad to enter up to 32 digits.
  • Page 26: Phonebook Search

    91-5637-50-00_E5965C CIB_R0.qxd REDIAL MENU FIND SEARCH FOR CLEAR FIND JACK 908-555-0100 EDIT Use up/down arrow keys to search for next/previous names. 6/23/2003 12:14 PM Page 24 Base Phonebook Phonebook search You can use the buttons to browse through the phonebook, or search to find a specific entry. Press and hold at any time to exit the directory.
  • Page 27: To Dial, Edit Or Delete Entries

    91-5637-50-00_E5965C CIB_R0.qxd REDIAL MENU FIND ALLISON 555-4321 EDIT Press SPEAKERPHONE to dial entry. ALLISON 555-4321 EDIT Press EDIT to modify or delete. ALLISON 555-4321 EDIT Press DEL to delete entry. Press EDIT to change entry. Press NAME to change name. Press NUMBER to change number.
  • Page 28: Handset Calls Log

    91-5637-50-00_E5965C CIB_R0.qxd Calls Log Select Calls Log. Calls Log Calls Log Review Messages Review CID Log Clear CID Log Review Redial Clear Redial 6/23/2003 12:15 PM Page 26 Handset Calls Log The Calls Log keeps track of calls you’ve made and received, and even lets you check voice messages from your handset.
  • Page 29: To Review Voice Messages

    91-5637-50-00_E5965C CIB_R0.qxd Select Calls Log. Calls Log Calls Log Review Messages Review CID Log Clear CID Log Review Redial Clear Redial Messages EXIT 2:10 PM DELETE Delete Exit Repeat Skip The screen alerts you when you have new messages. Press MSGS to hear them. NEW MESSAGES MSGS 2:10 PM...
  • Page 30: To Review Caller Id Log

    91-5637-50-00_E5965C CIB_R0.qxd Select Calls Log. Calls Log Calls Log Review Messages Review CID Log Clear CID Log Review Redial Clear Redial Chris Thompson 908-555-0100 11:29 AM Oct. 20 SAVE 1 of 32 DELETE Save entry in Delete entry. phonebook. Display previous entry. Display next entry.
  • Page 31: To Dial A Caller Id Entry

    91-5637-50-00_E5965C CIB_R0.qxd Chris Thompson 908-555-0100 11:29 A Oct 20 SAVE DELETE 1 of 32 Chris Thompson 908-555-0100 11:29 A Oct 20 SAVE DELETE 1 of 32 Dial Options 555-6789 1-555-6789 908-555-0100 1-908-555-0100 Select desired option, then press to dial. 6/23/2003 12:15 PM Page 29 Handset Calls Log...
  • Page 32: To Review Redial Log

    91-5637-50-00_E5965C CIB_R0.qxd Select Calls Log. Calls Log Calls Log Review Messages Review CID Log Clear CID Log Review Redial Clear Redial Redial 908-555-0100 555-1234 908-555-0100 555-4321 SAVE 1 of 10 DELETE Save entry in Delete entry. phonebook. Display previous entry. Display next entry.
  • Page 33 91-5637-50-00_E5965C CIB_R0.qxd 32 NEW CALLS REDIAL MENU Display redial log. 32 NEW CALLS REDIAL MENU CALLS LOG BASE SETTINGS DISPLAY BASE-ID Display calls log. 6/23/2003 12:15 PM Page 31 Base CID & Redial The memory in the telephone base keeps track of calls you’ve made and received.
  • Page 34: To Review Caller Id Log

    91-5637-50-00_E5965C CIB_R0.qxd 32 NEW CALLS REDIAL MENU CALLS LOG BASE SETTINGS DISPLAY BASE-ID Chris Thompson 908-555-0100 11:29 A Oct 20 #01 Display Display previous next entry. entry. Chris Thompson 908-555-0100 11:29 A Oct 20 #01 OPT # SAVE Delete entry Copy entry to (or all entries).
  • Page 35: To Dial A Caller Id Entry

    91-5637-50-00_E5965C CIB_R0.qxd Chris Thompson 908-555-0100 11:29 A Oct 20 #01 Chris Thompson 908-555-0100 11:29 A Oct 20 #01 OPT # SAVE 555-6789 1-555-6789 908-555-0100 1-908-555-0100 DIAL Select desired option, then press to dial. 6/23/2003 12:15 PM Page 33 Base Calls Log & Redial To dial a call log entry When any Caller ID screen is displayed, press to dial the number exactly as it...
  • Page 36: To Review Redial Log

    91-5637-50-00_E5965C CIB_R0.qxd REDIAL MENU 908-555-0100 555-1234 908-555-0100 SELECT Display Display previous next entry. entry. 908-555-0100 555-1234 908-555-0100 ERASE SAVE Delete entry. Save entry in phonebook. 6/23/2003 12:15 PM Page 34 Base Calls Log & Redial To review your redial log About the redial memory You can review the redial log to see what numbers you’ve recently called, redial, or copy the number into...
  • Page 37: Answering System Operation

    91-5637-50-00_E5965C CIB_R0.qxd Message counter Number of messages waiting (or, during playback, message number currently playing). Press to turn answering system on or off. Press to repeat message; hold to slow playback (see page 40). Press to set clock (see page 36). Press repeatedly to hear feature options (see page 39).
  • Page 38: Day And Time Announcements

    91-5637-50-00_E5965C CIB_R0.qxd TIME SET “Friday, 10:07 am, 2003” “To change clock, press Time Set” TIME SET “Friday” CHANGE “Monday” Press until correct day is spoken. TIME SET “10 am” CHANGE “2 pm” Press until correct hour is spoken. TIME SET “07”...
  • Page 39: Outgoing Announcements

    91-5637-50-00_E5965C CIB_R0.qxd Elapsed Press to stop recording time recording. (seconds). MENU “Change announcement” (Play/Stop) (Plays announcement previously recorded). RECORD “Now recording...” Speak into microphone. Microphone (Play/Stop) (Announcement is played back). 6/23/2003 12:15 PM Page 37 Answering System Operation Outgoing announcements Outgoing announcements are the messages callers hear when calls are answered by the answering system.
  • Page 40: Announce Only Mode

    91-5637-50-00_E5965C CIB_R0.qxd “A” is displayed when Announce Only is activated. MENU “Change Announce Only” CHANGE “Off” CHANGE “On” (Play/Stop) Beep (Option selected). 6/23/2003 12:15 PM Page 38 Answering System Operation Announce Only mode In Announce Only mode, callers hear an announcement but cannot leave messages.
  • Page 41: Changing Feature Options

    91-5637-50-00_E5965C CIB_R0.qxd MENU Press until desired feature is heard (see list at right). CHANGE Press until desired selection is heard. MENU Press to set selection and move to next menu option. (Play/Stop) Press to set selection and exit menu. 6/23/2003 12:15 PM Page 39 Answering System Operation...
  • Page 42: Message Playback

    91-5637-50-00_E5965C CIB_R0.qxd Number of messages waiting (or, during playback, message number currently playing). Press PLAY/STOP to begin or end message playback. (Play/Stop) “You have [xx] new and [xx] old messages” Message playback begins. See options at right. (Play/Stop) Message playback ends. NOTE: If “F”...
  • Page 43: Recording And Playing Memos

    91-5637-50-00_E5965C CIB_R0.qxd Elapsed Press to stop recording time recording. (seconds). RECORD “Now recording...” Speak into microphone. Microphone (Play/Stop) Beep (Memo has been recorded). 6/23/2003 12:15 PM Page 41 Answering System Operation Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages.
  • Page 44: Message Window Displays

    91-5637-50-00_E5965C CIB_R0.qxd Message window 6/23/2003 12:15 PM Page 42 Answering System Operation Message window displays The message window usually displays the total number of memos and incoming messages. See list below for explanation of other displays in this window. Message window displays No messages waiting.
  • Page 45: Remote Access

    91-5637-50-00_E5965C CIB_R0.qxd Dial your telephone number from any touch-tone phone. When system answers, enter 2- digit Remote Access Code (“19” unless you have changed it). Enter remote commands (see list at right). Hang up to end call and save all undeleted messages.
  • Page 46: Appendix

    91-5637-50-00_E5965C CIB_R0.qxd Appendix Display screen status icons REDIAL CID LOG 2:10 PM REDIAL MENU 6/23/2003 12:15 PM Page 44 Handset status icons Phone in use (external call). Parallel set in use (non-system). Phone in use (intercom call); flashes when handset is being paged. Battery power level (see below);...
  • Page 47: Alert Tones & Indicator Lights

    91-5637-50-00_E5965C CIB_R0.qxd Appendix Alert tones and indicator lights Indicator lights ON/OFF On when answering system is on. 6/23/2003 12:15 PM Page 45 Alert tones “Beep-Beep-Beep-Beep-Beep” Handset battery is low. Place handset in (5 quick beeps) base to charge the battery. Confirmation tone Handset registration or programming (“Happy”...
  • Page 48: Adding New Handsets

    91-5637-50-00_E5965C CIB_R0.qxd Appendix Adding new handsets Your telephone can accommodate up to 8 cordless handsets. You can add new handsets (sold separately) at any time. Up to 4 handsets at a time can be used. REDIAL MENU CALLS LOG BASE SETTINGS DISPLAY BASE-ID CALLS LOG BASE SETTINGS...
  • Page 49: Charging Spare Batteries

    91-5637-50-00_E5965C CIB_R0.qxd Appendix Charging spare batteries Optional spare batteries (sold separately) can be kept charged in the base, for quick replacement when handset batteries become depleted. In the event of a power failure, the charged batteries in the base will allow you to make and receive calls from the cordless handset for up to 2.5 hours.
  • Page 50: In Case Of Difficulty

    91-5637-50-00_E5965C CIB_R0.qxd Appendix In case of difficulty If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our web site at www.telephones.att.com, or call 1 800 222–3111. "Check battery" • Non-rechargeable batteries have been installed. They must be or "Warning! removed immediately and replaced with rechargeable NiMH batteries (see page 7).
  • Page 51 91-5637-50-00_E5965C CIB_R0.qxd Appendix In case of difficulty If you lose a call • You were probably almost out of range. Move closer to the base after changing before changing channels. Before placing another call, set the hand- channels set in the base for at least 15 seconds. Incomplete •...
  • Page 52: Index

    91-5637-50-00_E5965C CIB_R0.qxd Appendix Index AC adapter, 6 Access code, 39, 43 Alert tones, 45 Answering calls, 10, 11 Answering system, 35 announce only, 38 delete messages, 40, 43 feature options, 39 handset access, 27 outgoing announcement, 37, 43 memos, 41 message window, 42 play messages, 40, 43 remote access, 43...
  • Page 53 91-5637-50-00_E5965C CIB_R0.qxd Appendix Index Names, enter into phonebook, 19, 23 search for, 20, 24 New handsets, 46 Number of rings before answer, 39 On/off button, 35 Operating range, 5 Outgoing announcement, 37, 43 Out of range, 5 Paging, 13 Phonebooks, base phonebook, 22 handset phonebook, 18 dial number, 21, 25...
  • Page 54: Technical Specifications

    91-5637-50-00_E5965C CIB_R0.qxd Appendix Technical specifications 6/23/2003 12:15 PM Page 52 RF Frequency Band 2400 MHz — 2483.5 MHz (Handset to Base) RF Frequency Band 5725 MHz — 5850 MHz (Base to Handset) Channels Channel Spacing 864 KHz Sensitivity -93 dBm Base Unit Voltage 96 —...
  • Page 55: Remote Access Wallet Card

    Turn system on ...If off, system answers after 10 rings. Enter your access code, then press # 0 to turn system on. 5.8 GHz Cordless Speakerphone/Answering System E5965C Copyright © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones.
  • Page 56 91-5637-50-00_E5965C CIB_R0.qxd 6/23/2003 12:15 PM Page 54 www.telephones.att.com Copyright © 2004 Advanced American Telephones. All Rights Reserved. AT&T and the Globe Design are trademarks of AT&T Corp., licensed to Advanced American Telephones. Printed in China. Issue 5 AT&T 06/04. 91-5637-50-00...

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