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Troubleshooting - Pet Stop RoomWizard Owner's Manual

Roomwizard indoor system

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Table of Contents
Precautions
RoomWizard
Transmitter Features
Using the RoomWizard as a Wireless Unit
Using the RoomWizard as a Wired Unit
Pet Stop Receivers
Training Your Pet

Troubleshooting

Troubleshooting
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
– reorient or relocate the receiving antenna
– increase the separation between the equipment and receiver
– connect equipment to an outlet or a circuit different from that to which the receiver is connected
– consult the dealer or an experienced radio/tv technician for help.
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Troubleshooting
RoomWizard
5
Problem: The RoomWizard Range Display is not lit.
1.
Check to make sure the RoomWizard has not been turned off. Do this by pressing the "up"
button (button that increases the signal field strength).
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2.
Check the AC outlet to make certain it is supplying power. We recommend you plug something
else into the outlet to see if the outlet is good.
3.
Check that the AC adapter is plugged into the LEFT connector.
7
Problem: The RoomWizard Range Display is blinking. (Possible cause: overheating)
1.
Check to make sure that nothing is obstructing the unit; do not block any ventilation openings
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on the RoomWizard.
2.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
that produce heat.
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3.
Make sure that the RoomWizard is not located in a tight location as in underneath a very low
piece of furniture.
4.
Unplug the RoomWizard when unused for long periods of time.
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Problem: the RoomWizard is beeping and the Range Display is flashing on and off.
1. Make sure that the boundary wire is plugged correctly into the connector on the right side of the
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transmitter.
2.
Make certain that the boundary wire has not been damaged. You may have a break in the
boundary wire. Locate the break and repair it or replace the boundary wire.
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Receiver
Problem: The Receiver is not detecting the signal from the wire.
1.
Make certain that the RoomWizard is turned on and is transmitting a radio signal.
2.
Make sure that the receiver battery has been recently replaced and was inserted properly.
Problem: Pet not responding to training pulse
1.
Check the fit and snugness of the pet's receiver collar. Make certain that the soft probes are
making contact with the dog's skin. In some case, it may be necessary to shave a portion of the
dog's fur in order for the probes to make proper contact.
2.
Make sure that the receiver battery has been recently replaced and was inserted properly.
3.
If your receiver uses Comfort Contacts® with rubber tips make sure they have been replaced.
Depending on the pet, these tips may need to be replaced as often as every six months.
Problem: Low battery indicator on the receiver is flashing.
1.
When the Low Battery Indicator is flashing it means you need to replace the battery. Refer to
the battery replacement section on Page 9 for specific instructions.
Indoor Transmitter
®
Contact your local Pet Stop dealer if none of the above solutions
resolve the problem.
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