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Speedtouch 546 User Manual

Residential adsl gateway
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SpeedTouch™546
(v6)
Residential ADSL Gateway
User's Guide

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Summary of Contents for Speedtouch 546

  • Page 1 SpeedTouch™546 (v6) Residential ADSL Gateway User’s Guide...
  • Page 3 SpeedTouch™ (v6) User’s Guide...
  • Page 4 Trademarks The following trademarks are used in this document: SpeedTouch™ is a trademark of THOMSON. DECT is a trademark of ETSI. Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. Ethernet™ is a trademark of Xerox Corporation.

  • Page 5: Table Of Contents

    Contents Contents About this User’s Guide ..........1 1 Getting to know your SpeedTouch™ ......3 SpeedTouch™ LED Behaviour ............4 Accessing your SpeedTouch™ ............5 1.2.1 Access via the Web Interface ..................6 1.2.2 Access via CLI........................7 1.2.3 Access via FTP........................
  • Page 6 Contents Home .................... 28 SpeedTouch ................. 29 4.3.1 Information........................30 4.3.2 SpeedTouch™ Easy Setup.................... 31 4.3.3 Restart..........................32 4.3.4 Configuration ......................... 33 4.3.5 Back up & Restore......................34 4.3.6 Reset to Factory Defaults ....................35 4.3.7 Event Logs ........................36 Broadband Connection..............
  • Page 7 Contents 5 Troubleshooting............73 General SpeedTouch™ Troubleshooting ........74 5.1.1 Ethernet Troubleshooting ..................... 75 UPnP™ on Windows XP Systems..........76 Reset to Factory Defaults ............78 E-DOC-CTC-20051017-0144 v2.0...
  • Page 8 Contents E-DOC-CTC-20051017-0144 v2.0...

  • Page 9: About This User's Guide

    Terminology Generally, the SpeedTouch™546 (i) will be referred to as SpeedTouch™ in this (v6) User’s Guide. Documentation and THOMSON continuously develops new solutions, but is also committed to improve its existing products.
  • Page 10 About this User’s Guide E-DOC-CTC-20051017-0144 v2.0...

  • Page 11: Getting To Know Your Speedtouch

    Ethernet devices and surf the Internet at high speed. Installation For more information on how to set up, install and wire your SpeedTouch™ and set up Internet connection, refer to the Installation and Setup Guide. Configuration This User’s Guide will help you configuring your SpeedTouch™.

  • Page 12: Speedtouch™ Led Behaviour

    Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. The following table shows the meaning of the different LEDs.

  • Page 13: Accessing Your Speedtouch

    Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of the following ways: Access Method Can be used to Web browser Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see “1.2.1 Access via...

  • Page 14: Access Via The Web Interface

    To access the Proceed as follows: SpeedTouch™ via the Open a Web browser. Web interface In the address bar, type your SpeedTouch™’s IP address or DNS host name (http://speedtouch.lan 192.168.1.254 by default) You can access the pages via HTTP or HTTPS.

  • Page 15: Access Via Cli

    IP address in the same subnet. Quote site commands (over FTP) For more information, see “ Quote site command” on page For more information on CLI commands, see the SpeedTouch™ CLI Reference Guide. E-DOC-CTC-20051017-0144 v2.0...
  • Page 16 Enter your SpeedTouch™ security user name and password. The default user is ‘Administrator’ and the default password is blank. As soon as you have opened a session to the CLI, the SpeedTouch™ banner is displayed, followed by the CLI prompt, as shown in the example below.

  • Page 17: Access Via Ftp

    Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the You can access the file system of the SpeedTouch™ via the File Transfer Protocol SpeedTouch™ via the (FTP), in order to: File Transfer Protocol Restore or back up configuration files, templates or language packs.
  • Page 18 Chapter 1 Getting to know your SpeedTouch™ File system access In the different directories you have the following rights: rights Directory Access rights root NO read/write read/write Common FTP Depending on the access rights you have in a directory, you can use one of the...
  • Page 19 :ip iplist Example: To execute the CLI command to list all IP addresses currently assigned to SpeedTouch™ interfaces, at the FTP prompt, type ‘quote site ip iplist’ and press ENTER. quote site ip iplist ftp>...

  • Page 20: Remote Assistance

    1.2.4 Remote Assistance To access the You can make your SpeedTouch accessible from the Internet with regard to remote SpeedTouch™ remotely support. In this way, you can allow your help desk to access your SpeedTouch™ remotely. To enable remote Proceed as follows: access Go to the SpeedTouch™...

  • Page 21: Local Network Setup

    Local Network Setup 2 Local Network Setup Ethernet network The Ethernet ports on the back panel of your SpeedTouch™ allows you to connect the SpeedTouch™ to an existing 10 or 100 Base-T Ethernet network or to a computer with installed Ethernet card.
  • Page 22 Chapter 2 Local Network Setup E-DOC-CTC-20051017-0144 v2.0...

  • Page 23: Internet Connectivity Dial-In Clients

    PPP client. Connection protocols The applied connection protocol model depends on the service profile you selected to configure the SpeedTouch™ and should correspond with the Service Provider’s requirements. If, for instance, your ISP provides PPPoE, you should configure PPPoE.
  • Page 24 To be able to use a broadband dial-in application on your computer for connecting to the Internet, the SpeedTouch™ needs to be configured for Bridged Ethernet or Routed PPPoE (with PPPoE relay) via the SpeedTouch™ Home Install Wizard on the Setup CD or the embedded Easy Setup.

  • Page 25: Speedtouch™ Web

    Installation and Setup Guide. Starting an Internet Proceed as follows to start an Internet session: session Open a Web browser on your computer and browse to the SpeedTouch™ Web pages (see “1.2.1 Access via the Web Interface” on page 6 for more information).
  • Page 26 Proceed as follows to close an active PPP connection: session Go to the SpeedTouch™ Web pages. Click Disconnect at the appropriate broadband connection. The SpeedTouch™ embedded PPP dial-in client closes the Internet connection. The Internet Link status changes to Disconnected and your computer is offline. E-DOC-CTC-20051017-0144 v2.0...

  • Page 27: Internet Gateway Device Control Agent

    The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections. The Network Connections window appears. You will find an Internet Gateway icon, representing the SpeedTouch™ IGD Internet connection ability. Double-click the Internet Connection icon. The SpeedTouch™ embedded PPP dial-in client establishes the Internet connection.
  • Page 28 Chapter 3 Internet Connectivity Dial-In Clients Internet connection As long as the SpeedTouch™ embedded PPP dial-in client is connected, you can status view the connection status and some counters by double-clicking the Internet Connection icon in the Network Connections window.

  • Page 29: Speedtouch™ Web Interface

    4 SpeedTouch™ Web Interface Embedded The SpeedTouch™ comes with embedded Web pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your Web browser from any PC connected to the SpeedTouch™.

  • Page 30: Navigation

    Chapter 4 SpeedTouch™ Web Interface 4.1 Navigation Navigation components The SpeedTouch™ Web interface consists of the following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Language bar Menu Tasks E-DOC-CTC-20051017-0144 v2.0...

  • Page 31: Menu

    4.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.

  • Page 32: Language Bar

    4.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ Web interface. The language bar will only be shown if more than one language is available.

  • Page 33: Navigation Bar

    The navigation bar is located at the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™ Web interface. Get context-related Help information. Display level Depending on the page you are viewing, the following buttons will be available: Overview to view a summary of the current status or configuration.

  • Page 34: Notification Area

    Chapter 4 SpeedTouch™ Web Interface 4.1.4 Notification Area Notification area The notification area is located under the Navigation Bar and is used to display: Error messages, indicated by a red traffic light. Warnings, indicated by an orange traffic light. Information, indicated by a green traffic light.

  • Page 35: Tasks

    4.1.5 Tasks Tasks To allow a quick configuration of your SpeedTouch™, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.

  • Page 36: Home

    Chapter 4 SpeedTouch™ Web Interface 4.2 Home SpeedTouch™ home The SpeedTouch™ home page gives you a short overview of all the configurable page aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20051017-0144 v2.0...

  • Page 37: Speedtouch

    Chapter 4 SpeedTouch™ Web Interface 4.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of the following items: Information Configuration Event Logs The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Information Configuration E-DOC-CTC-20051017-0144 v2.0...

  • Page 38: Information

    Chapter 4 SpeedTouch™ Web Interface 4.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20051017-0144 v2.0...

  • Page 39: Speedtouch™ Easy Setup

    Chapter 4 SpeedTouch™ Web Interface 4.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizard helps you to configure your SpeedTouch™ Internet connection. Proceed as follows to configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: In the left menu, click SpeedTouch.

  • Page 40: Restart

    SpeedTouch™ Web Interface 4.3.3 Restart Restarting your Proceed as follows: SpeedTouch™ In the left menu, click SpeedTouch. In the Pick a task list, click Restart.The following message appears: Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts. The SpeedTouch™ returns to the Home page.

  • Page 41: Configuration

    “4.3.2 SpeedTouch™ Easy Setup” on page Configure the time settings of your SpeedTouch™: Select Auto-configuration if you want the SpeedTouch™ to use a time server to synchronise its clock to a dedicated time server. Clear Auto-configuration to manually configure the SpeedTouch™ time settings.

  • Page 42: Back Up & Restore

    Click Browse. Select the configuration file you want to restore and click Open. Click Restore Configuration Now. The SpeedTouch™ loads your configuration and restarts. At the end of the procedure, the SpeedTouch™ returns to the Home page. E-DOC-CTC-20051017-0144 v2.0...

  • Page 43: Reset To Factory Defaults

    SpeedTouch™ Web Interface 4.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted.The following message appears: Resetting the Proceed as follows: SpeedTouch™...

  • Page 44: Event Logs

    The Event Logs page summarizes the last events recorded on your SpeedTouch™. Recorded Events The Recorded Events table gives you an overview of the last event logs that have been recorded since the SpeedTouch™ was turned on. The first column of the table indicates the importance of the event log. Indicator...

  • Page 45: Broadband Connection

    The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch™. Click View more to see more information on the selected broadband connection. If you configured a dial-up connection, you can establish/terminate the connection by clicking Connect/Disconnect.

  • Page 46: Connectivity Check

    In the Internet Service to Check list, click the Internet service that you want to check. Click Check Connectivity. The SpeedTouch™ lists the test results in the Test Results list. Analysing the test If the test is successful, you will get a list of green check marks. Otherwise a red cross will indicate which tests have failed.

  • Page 47: Dsl Connection

    Chapter 4 SpeedTouch™ Web Interface 4.4.2 DSL Connection Overview Click Overview to view basic information on your DSL connection. Details Click Details to view more detailed information on your DSL connection. E-DOC-CTC-20051017-0144 v2.0...

  • Page 48: Internet Services

    Chapter 4 SpeedTouch™ Web Interface 4.4.3 Internet Services Internet Services The Internet Services page displays information on your Internet Connection(s). information If you configured a dial-up connection you can establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more link of the corresponding connection.

  • Page 49: Internet Service Settings

    Chapter 4 SpeedTouch™ Web Interface 4.4.4 Internet Service Settings Accessing the Internet Proceed as follows: Service Settings page In the Broadband Connection menu, click Internet Services. Click the View more link of the Internet service you want to view. Overview The Overview page gives you basic information on the selected Internet Service.

  • Page 50: Toolbox

    Internet. Parental Control Allows you to block/allow access to specific Web sites. Firewall Allows you to configure the security level of the SpeedTouch™ firewall. Intrusion Detection Allows you to view the intrusions you are protected against. Dynamic DNS Allows you to assign a DNS host name to your broadband connection(s).

  • Page 51: Remote Assistance

    Chapter 4 SpeedTouch™ Web Interface 4.5.1 Remote Assistance Enabling Remote The Remote Assistance page allows you to make your SpeedTouch™ accessible for Assistance remote support. If you want to enable remote assistance, you must be connected to the Internet. Proceed as follows to use remote assistance: If necessary, type a password in the Password box.

  • Page 52: Game & Application Sharing

    4.5.2 Game & Application Sharing Overview The Overview page summarizes the applications or games installed on a particular local host on your network, for which the SpeedTouch™ should accept inbound initiated connections coming from the Internet. Configure On the Configure page, you can: Select Use UPnP to enable UPnP on the SpeedTouch™.
  • Page 53 Chapter 4 SpeedTouch™ Web Interface Assign a game or application to a specific network device. E-DOC-CTC-20051017-0144 v2.0...

  • Page 54: Defined Games & Applications

    The Defined Games & This page gives you an overview of the games and applications defined on your Applications page SpeedTouch™. Each game or application can be assigned to a device on your local network. If you want to: View the translation rules of a game or application, click the name of the rule.

  • Page 55: Game Or Application Definition

    In the Protocol list, click the protocol the game or application uses. In the Port Range box, type the port range the game or application uses. In the Translate To box, type the port range to which the SpeedTouch™ has to translate the ports specified under Port Range.

  • Page 56: New Game Or Application

    Manual Entry of Port Maps if you want to manually configure the port mapping for this game or application. The SpeedTouch™ creates the game or application and takes you to the Game or Application Definition page to configure the port mappings for this game or application.

  • Page 57: Parental Control

    If your administrator account is configured as default user, make sure you configure a password for this account or change the default user. Otherwise users on your local network can browse to your SpeedTouch™ to disable your filtering rules. For more information, see “4.5.11 User Management”...
  • Page 58 Chapter 4 SpeedTouch™ Web Interface Deny access to a Use this feature if: specific Web site Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule. For example: you are allowing “provider.com” but you want to deny access to “mail.provider.com”.
  • Page 59 Chapter 4 SpeedTouch™ Web Interface Redirecting all Web Proceed as follows: sites Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the Web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box.

  • Page 60: Content Level

    Chapter 4 SpeedTouch™ Web Interface 4.5.7 Content Level Accessing the Content Proceed as follows: Level page In the Toolbox menu, click Web Site Filtering. Click Configure. Click the Edit link of the content level you want to edit. Overview The Content Level page gives you an overview of the different categories and their rules.

  • Page 61: Firewall

    SpeedTouch™ Web Interface 4.5.8 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedTouch™. There are different security levels, depending on the degree of security you need. Overview The Overview page summarizes the overall security policy configured on your SpeedTouch™.
  • Page 62 The Source and Destination interface or IP address (range) to which the rule applies The protocol or SpeedTouch™ Service for which the rule applies. The number of Hits (number of times that the rule was applied to traffic). Creating a new security...
  • Page 63 Chapter 4 SpeedTouch™ Web Interface Select an Action that should be done on traffic for which the security rules applies: Accept: to allow the traffic to pass Deny: to drop the traffic (without notification) Count: to let the traffic pass, but count it (Hits) Click Apply.

  • Page 64: Intrusion Detection

    Your SpeedTouch™ protects your network against malicious intrusions. The Intrusion Detection page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.

  • Page 65: Dynamic Dns

    Chapter 4 SpeedTouch™ Web Interface 4.5.10 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 66: User Management

    Chapter 4 SpeedTouch™ Web Interface 4.5.11 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Click the name of a user to edit his user account. Configure On the Configure page, you can: Click Add to create a new user account.
  • Page 67 Chapter 4 SpeedTouch™ Web Interface User Privileges WAN_Admin This user can perform only WAN related configurations via any access channel from any origin. User This user has access to the GUI (Overview pages, remote assistance) via HTTP or HTTPS access channel from LAN origin only.

  • Page 68: Edit User

    Chapter 4 SpeedTouch™ Web Interface 4.5.12 Edit User Editing a user account Proceed as follows: In the Toolbox menu, click User Management. Under Local User Data, click the name of the user you want to edit. The Edit User page appears. On this page, you can: Click Reset Password to reset the password of the selected user to the user name.

  • Page 69: Change Default User

    4.5.13 Change Default User The Default User page On this page you can change the default user. If users browse to the SpeedTouch™ Web pages, they will be automatically logged on with this account. To allow users to automatically log on under this account, this default user account must be configured with a blank password.

  • Page 70: Add User

    Chapter 4 SpeedTouch™ Web Interface 4.5.14 Add User Adding users Proceed as follows: In the Toolbox menu, click User Management. In the Pick a task list, click Add new user. The Add User page appears. Under User definition you can configure: The name of the new user.

  • Page 71: Home Network

    Chapter 4 SpeedTouch™ Web Interface 4.6 Home Network Home Network Menu The Home Network menu consists of the following items: Devices Allows you the view/configure the devices detected on your local network. Interfaces Allows you to view/configure the interfaces that are available on the SpeedTouch™.
  • Page 72 Chapter 4 SpeedTouch™ Web Interface The Home Network The Home Network page gives you an overview of your SpeedTouch™ network. page Viewing client If you click on a client you can: information View the client’s network settings. Configure the client’s network settings by clicking Configure.

  • Page 73: Devices

    Overview The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. The detected device ‘dsldevice’ is the SpeedTouch™ itself.

  • Page 74: Device Settings

    Chapter 4 SpeedTouch™ Web Interface 4.6.2 Device Settings Accessing the device Proceed as follows: settings page In the Home Network menu, click Devices. In the Detected Device(s) list, click the name of the device you want to view. Overview The Overview page displays the following items:...
  • Page 75 Chapter 4 SpeedTouch™ Web Interface Configure The Configure page allows you to: Change the device information. Allow a game or service running on this device to be initiated from the Internet. E-DOC-CTC-20051017-0144 v2.0...

  • Page 76: Assign Public Ip

    Click the Edit link of your Internet connection. In the Device list, select the device you want to assign the public address to. Click Apply. The SpeedTouch™ prompts you to make some adjustments as a result of the new configuration. Click OK.

  • Page 77: Interfaces

    Interfaces overview The Interfaces page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more about the network settings of a specific interface, click the name of the interface you want to view.

  • Page 78: Interface Settings

    Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Before changing the DHCP pools, make sure that at least one IP address of the SpeedTouch™ uses the same subnet as the IP addresses in the DHCP pools. Assigning a new IP...

  • Page 79: Dhcp Pool

    Chapter 4 SpeedTouch™ Web Interface 4.6.6 DHCP Pool DHCP Pool page On the DHCP Pool page, you can create/change a DHCP pool. Accessing the DHCP Proceed as follows: Pool page In the Home Network menu, click Interfaces. Click the name of the interface which DHCP pool settings you want to change.
  • Page 80 Components of the The following settings are available for configuration: DHCP Pool page Interface: The SpeedTouch™ interface to which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool.

  • Page 81: Troubleshooting

    Troubleshooting 5 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring y our SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider.

  • Page 82: General Speedtouch™ Troubleshooting

    The power requirements for your SpeedTouch™ are clearly indicated on the identification label on the bottom of the SpeedTouch™. The SpeedTouch™ is turned on via the push button at the back panel. SpeedTouch™ If your SpeedTouch™ is cannot be reached due to misconfiguration, you might...

  • Page 83: Ethernet Troubleshooting

    Chapter 5 Troubleshooting 5.1.1 Ethernet Troubleshooting LAN LED does not light up Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20051017-0144 v2.0...

  • Page 84: Upnp™ On Windows Xp Systems

    Your computer doesn’t support UPnP™ if you run an operating system other than Windows XP and Windows Millennium. Make sure that UPnP™ is not disabled in the SpeedTouch™ Web page; see “4.5.2 Game & Application Sharing” on page Adding UPnP™...
  • Page 85 Your Windows XP system is able to discover and control Internet Gateway Devices and Control (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Windows taskbar, click Start.

  • Page 86: Reset To Factory Defaults

    Go to the SpeedTouch™ Web pages. In the menu, select SpeedTouch > Configuration. In the Pick a task list, click Reset my SpeedTouch to default settings. The SpeedTouch™ restarts. The SpeedTouch™ returns to the SpeedTouch™ home page (unless the IP address of your computer is not in the same subnet as the default IP address of the SpeedTouch™, being 192.168.1.254).
  • Page 88 Need more help? Additional help is available online at www.speedtouch.com...

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