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Summary of Contents for Speedtouch 7G
- Page 1 SpeedTouch™7G (Wireless) Residential ADSL Gateway with Voice Installation and Setup Guide...
- Page 3 SpeedTouch™7G Installation and Setup Guide...
- Page 4 Trademarks The following trademarks are used in this document: SpeedTouch™ is a trademark of THOMSON. DECT is a trademark of ETSI. Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. Ethernet™ is a trademark of Xerox Corporation.
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Page 5: Table Of Contents
Contents Contents About this Installation and Setup Guide ....1 1 Introducing the SpeedTouch™........3 2 Basic Installation ............5 Installing your SpeedTouch™............7 2.1.1 Guided Installation......................8 2.1.2 Manual Installation ......................17 The SpeedTouch™ Setup CD............19 SpeedTouch™ Connection Essentials .......... 20 Connections Overview and Powering .......... - Page 6 Contents SpeedTouch™ Setup CD Troubleshooting ........38 Wireless Setup Troubleshooting ..........41 Easy Setup Troubleshooting ............42 Reset to Factory Defaults ............43 E-DOC-CTC-20060209-0004 v1.0...
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Page 7: About This Installation And Setup Guide
Terminology Generally, the SpeedTouch™7G(i) will be referred to as SpeedTouch™ in this Installation and Setup Guide. Documentation and THOMSON continuously develops new solutions, but is also committed to improve its existing products. - Page 8 About this Installation and Setup Guide E-DOC-CTC-20060209-0004 v1.0...
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Page 9: Introducing The Speedtouch
In a minute you will be able to access the Internet using your SpeedTouch™ (Wireless) Residential ADSL Gateway with Voice over IP (VoIP). This Installation and Setup Guide will show you how to set up your SpeedTouch™ and how to connect a computer or a local area network (LAN) to the Internet. - Page 10 The SpeedTouch™ Home Install Wizard has been designed to help you on the Install Wizard Internet very quickly. First, the wizard tries to detect your SpeedTouch™. As soon as you have connected your SpeedTouch™ to your computer, the wizard configures your SpeedTouch™ and - if necessary - your computer.
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Page 11: Basic Installation
Before you begin Make sure you read the safety instructions and regulatory notices first. You can find the safety instructions on the Setup CD (see “2.1 Installing your SpeedTouch™” on page 7). They may also be provided as a printed booklet. - Page 12 You will be prompted for this information at a given step in the installation procedure. If this is not the case, you can configure the VoIP settings using the SpeedTouch™ web pages, see “3 Web-Based User Interface” on page 29 for more information.
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Page 13: Installing Your Speedtouch
Chapter 2 Basic Installation 2.1 Installing your SpeedTouch™ Internet connectivity There are different ways to set up your SpeedTouch™. The best way depends on setup your operating system. If you use the following the recommended way to set up your operating system SpeedTouch™... -
Page 14: Guided Installation
Microsoft Windows 2000 or XP operating system, or Mac OS X computer. Connecting the cables: Do not plug in any cables until you are prompted to do so by the SpeedTouch™ wait! Quick-Install Wizard and/or the SpeedTouch™ Home Install Wizard. - Page 15 Chapter 2 Basic Installation Quick-Install Wizard The SpeedTouch™ Quick-Install Wizard guides you through the first setup of your SpeedTouch™. Proceed as follows: On the Welcome page, click Next to continue. If you ran the CD on this computer before, the Quick-Install Wizard is not shown;...
- Page 16 As soon as all the required preliminary connections to your SpeedTouch™ have been made, and your SpeedTouch™ is turned on and initialized, the final steps in the Quick-Install Wizard will: Make all information readily available to let the Home Install Wizard configure your SpeedTouch™...
- Page 17 Basic Installation Home Install Wizard The SpeedTouch™ Home Install Wizard guides you through your local network connections and prepares the SpeedTouch™ to connect to the Internet. Proceed as follows: On the Welcome page, click Next to continue. The Software License Agreement window appears.
- Page 18 Connect the yellow RJ-45 Ethernet cable to the Ethernet port on your SpeedTouch™ and the other end to the computer’s Ethernet port. Connect the USB cable to the indicated USB port on your SpeedTouch™ and the other end to the computer’s USB port.
- Page 19 Configuring the Internet Proceed as follows: connection If prompted, enter the User name and Password for your SpeedTouch™ security settings and click OK. The factory default user is ‘Administrator’ and its password is blank. It is advisable to specify another user name and password during the configuration procedure to protect your SpeedTouch™...
- Page 20 Enter the information provided by your ISP and click Next whenever requested. To protect the wireless connections to your SpeedTouch™, move the slide control to the desired security mode. The following security modes to secure traffic between the SpeedTouch™ and connected wireless stations are available: Low, which implies in fact that no security measures are taken at all.
- Page 21 Chapter 2 Basic Installation Provide a user name and password to protect your SpeedTouch™ from unauthorised access. Each time a user wants to access a SpeedTouch™ management interface, the user will be prompted to provide this user name and password before access is granted.
- Page 22 You can follow the configuration progress in following window: Click Finish to close the wizard. The following steps will happen automatically: After some seconds, the @ LED on your SpeedTouch™ will be lit green to indicate Internet connectivity. If not, refer to “4.2 LED Diagnostics” on page 33.
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Page 23: Manual Installation
Make sure that: Your SpeedTouch™ is correctly set up and turned on. Your computer is connected to the SpeedTouch™. In case of a wireless connection, a wireless client adapter has to be installed on your computer and correctly configured to connect to your SpeedTouch™. - Page 24 “2.5 Basic Security” on page In the next window you can review your settings, before starting the configuration of your SpeedTouch™. If something is missing or incorrect, click Back. To confirm your settings, click Start. Wait until the configuration is finished, and then click Finish.
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Page 25: The Speedtouch™ Setup Cd
2.2 The SpeedTouch™ Setup CD SpeedTouch™ Setup Your SpeedTouch™ comes with a Setup CD. If you insert the Setup CD into a Microsoft Windows PC or Mac OS X computer, an intuitive CD Menu guides you through the features and contents of the Setup CD and allows you to easily browse for user documentation, SpeedTouch™... -
Page 26: Speedtouch™ Connection Essentials
Chapter 2 Basic Installation 2.3 SpeedTouch™ Connection Essentials SpeedTouch™ wiring The image below shows all possible types of connection to the SpeedTouch™. 9V DC USB-A USB-B ETH 1 ETH 2 Making connections In most cases, the SpeedTouch™ Quick-Install Wizard and Home Install Wizard will guide you through the process of making all the required connections to your SpeedTouch™. -
Page 27: Connections Overview And Powering
SpeedTouch™ power requirements. As soon as the SpeedTouch™ is powered via its power inlet, the device starts up. Network connections Your SpeedTouch™ allows you to connect your computer(s) via:... -
Page 28: Installing Usb Drivers
2.4.1 Installing USB drivers USB connection If you want to connect your computer to the SpeedTouch™ using the USB port, you need to install the corresponding USB driver on your host PC. To install these drivers, you need administrative rights on your computer. - Page 29 Plug and Play, meaning that installation requires almost no effort. Proceed as follows: Insert the blue USB cable into the SpeedTouch™ USB port marked with the USB logo. A USB logo looks like this: Plug the other end of the USB cable into (one of) the USB port(s) of your computer.
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Page 30: Wireless Setup
Chapter 2 Basic Installation 2.4.2 Wireless Setup Wireless client If you want a wireless connection to your Wi-Fi certified SpeedTouch™, you need a adapters wireless 802.11 b/g compatible client adapter. You can use one of the following wireless client adapters: SpeedTouch™110g CardBus... -
Page 31: Dect Setup
Put the SpeedTouch™ base station in registration mode. Start the registration If you are using a SpeedTouch™ DECT phone follow the procedure below. In the on the DECT phone other case, consult your DECT phone user documentation. Press to access the menu. - Page 32 You are now able to make phone calls over the traditional (PSTN) phone network (if enabled by your telephone operator). To make phone calls over the Internet, using Voice over IP (VoIP), follow the instructions of the SpeedTouch™ User Guide. E-DOC-CTC-20060209-0004 v1.0...
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Page 33: Basic Security
Chapter 2 Basic Installation 2.5 Basic Security Default user name and The SpeedTouch™ comes with a default user. Its user name is ‘Administrator’ and password the default password is blank. Changing your For security reasons, it is recommended to set a password to access the password SpeedTouch™. - Page 34 Allow or deny access based on the MAC address of the wireless client(s). Known MAC addresses are kept in the Access Control List (ACL). If the SpeedTouch™ is configured to allow new stations via registration, unknown computers will have to register before they can connect.
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Page 35: Web-Based User Interface
The default user name is ‘Administrator’ and the default password is blank. The SpeedTouch™’s home page will be displayed in your browser. From here - depending on the rights of your user account - you have access to the other pages. -
Page 36: Broadband Connection
Chapter 3 Web-Based User Interface Site Map The following Site Map gives you an overview of the main pages: SpeedTouch Information Configuration Event Logs Broadband Connection DSL Connection Internet Services Toolbox Remote Assistance Address Book Telephony Game & Application Sharing... -
Page 37: Troubleshooting
Power Hardware connections LEDs Configuration problems In case your SpeedTouch™ is unreachable due to misconfiguration, you might consider a hardware reset to factory defaults as described in “4.7 Reset to Factory Defaults” on page However, note that resetting the SpeedTouch™ to its factory settings will revoke all the changes you made to the configuration. -
Page 38: Checking The Hardware
Check the wiring Plug in properly all the cables you need. Make sure that the cables between your SpeedTouch™, computers and telephone socket are plugged in firmly. Loose connections can affect your Internet connection. Damaged cables can interfere with your Internet connection. Check for damage along the cables and loose connections at the end of the cable. -
Page 39: Led Diagnostics
Possible solutions DSL LED is Your DSL service is unable to synchronise. flashing green or Make sure the SpeedTouch™ is plugged into the DSL- no DSL LED enabled phone line. Make sure micro-filters are correctly fitted (if not, it is very likely that your regular telephone service is not working properly). - Page 40 WLAN client. Red: The SpeedTouch™ wireless access point uses no security. The WLAN LED is not lit if the SpeedTouch™ wireless access point is disabled. For wireless networking, make sure the WLAN is enabled on the SpeedTouch™. Proceed as follows: Go to the SpeedTouch™...
- Page 41 If the Internet LED is not lit, the SpeedTouch™ is not connected to the Internet. See the troubleshooting of the Internet LED for more information. You can find a comprehensive LED overview in the SpeedTouch™ User’s Guide. E-DOC-CTC-20060209-0004 v1.0...
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Page 42: Web Diagnostics
Testing your Internet After setting up the Internet connection, there is an easy way to check whether your Connection configuration is fine. Proceed as follows: Go to the SpeedTouch™ home page (http://speedtouch.lan or 192.168.1.254). In the Menu, click SpeedTouch. In the Pick a task list, click Check connectivity to the Internet. - Page 43 Chapter 4 Troubleshooting Test result Explanation No Ethernet activity. If you are connected through a protocol other than PPPoE, this check is not applicable as the result will always be ‘No Ethernet activity’. Authentication failed: check your user name and password. The user name is in most cases in the form of username@ISP.
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Page 44: Speedtouch™ Setup Cd Troubleshooting
On your desktop, double-click the CD icon. Double-click Menu. The wizard does not If the Home Install Wizard does not detect a connection to your SpeedTouch™, an detect a connection error window appears. If this is the case, check whether: The SpeedTouch™... - Page 45 If you are not connected, this icon will have a red cross: Check whether the displayed network has your SpeedTouch™ network name (SSID). To repeat the search for your SpeedTouch™, click Back or restart the wizard. As soon as the wizard finds your SpeedTouch™, you can continue with “ Configuring the SpeedTouch™...
- Page 46 A security warning is displayed: Click Yes. You can now view or print the SpeedTouch™ documentation pages. This warning will be displayed every time you consult the documentation. If you do not want this message to be shown in the future, you must allow CDs to run active content on your computer: In the Internet Explorer menu, select Tools >...
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Page 47: Wireless Setup Troubleshooting
When you install a SpeedTouch™ networking product, the SpeedTouch™ Client Zero Configuration Manager is also installed. The SpeedTouch™ Client Manager is an alternative to the Windows Zero Configuration (WZC) in Windows XP. In many cases the SpeedTouch™ Client Manager will disable the WZC. -
Page 48: Easy Setup Troubleshooting
Chapter 4 Troubleshooting 4.6 Easy Setup Troubleshooting Prerequisites Before you run the Easy Setup on the embedded SpeedTouch™ pages, make sure that: The necessary connections are made. The SpeedTouch™ is turned on. Your host computer is configured as DHCP client or with a valid fixed IP address. -
Page 49: Reset To Factory Defaults
Be aware that a reset to factory defaults will revoke all configurational changes you made to the SpeedTouch™. A reset to factory default settings deletes the configuration profile settings. Therefore, after the reset, a reconfiguration of your SpeedTouch™ will be needed. Reset to default Proceed as follows:... - Page 50 Chapter 4 Troubleshooting E-DOC-CTC-20060209-0004 v1.0...
- Page 52 Need more help? Additional help is available online at www.speedtouch.com...
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