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Program specific problems
If a problem appears with a specific program, please give us the following information:
Display settings (color palette, display resolution, and so on) applied when the problem
occurs.
If possible, take note of the file and segment address that caused the problem.
Detailed steps known to cause the bug, so we can reproduce it.
View your warranty information
Matrox makes warranty information available on the Matrox site
(www.matrox.com/graphics/en/about/warranty).
Register your Matrox product
Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer
support, new product announcements, and information on special offers and upcoming events.
Matrox User Guide 11
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Need help?
Do you have a question about the Streaming Media Decoder and is the answer not in the manual?
Questions and answers