Troubleshooting - Ness Security Products SecurityGuardII Owner's Manual

S Y M P T O M
warning is given or
keeps recurring
Radio Key light does not
illuminate when button pressed
and/or
warning is given
Radio Key not working or
Radio Range is Low
and/or
warning is given
Cannot enter Home mode
Red Alarm Light does not
always illuminate on PIR
warning is given
Red Alarm Light does not
illuminate on Reed Switch
and/or
warning is given
Fast Beeps sound at Disarm
instead of normal 3 beeps
Double Beeps sound at Disarm
anytime
PIR False Alarming

TROUBLESHOOTING

P O S S I B L E C A U S E
SecurityGuard Battery is Low
Battery is Low or Flat
Radio Key is Faulty
Battery is Low or Flat
Radio Key is Faulty
Incorrect Radio Key operation
No Home Detectors programmed
Constant movement in room
PIR is Faulty
PIR or Reed Switch battery
is low and needs replacing
Battery is Low or Flat
Reed Switch is faulty
SecurityGuard has an Alarm
warning to give you
SecurityGuard has a Low Battery
warning to give you
Insects crawling on detector
Air draughts caused by open windows
Sensitivity settings to high
PIR Faulty
Pets in detection area
R E M E D Y
Plug in Battery Charger and leave
plugged in for a minimum 24 Hours
Change Battery and test
Contact Number provided at the time of installation
Change battery and test
Contact Number provided at the time of installation
Press ON twice within 3 seconds
Home mode cannot be entered if there
are no Home Detectors programmed
There must be no movement for at least
3 minutes in room, leave room for full
3 minutes before re-entering to test
Contact Number provided at the time of installation
Check the display to identify the
detector which caused the warning
and replace the battery
Replace battery and test
Contact Number provided at the time of installation
Check the display, and refer to this
manual for the cause of the Alarm
Check the display, and refer to this
manual for the cause of the Low Battery
Clear spider webs or spray around the
detector with an insect surface spray
Do Not Spray Directly on PIR !
Do not leave windows open near PIRs
when Alarm is Armed
Contact Number provided at the time of installation
Contact Number provided at the time of installation
Avoid having pets in areas protected by PIR's.
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