Scope Of Manual; How To Use This Manual; Other Documentation; Technical Support - Motorola GM300 Service Manual

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Scope of Manual

This manual is intended for use by experienced techni-
cians familiar with similar types of equipment. It con-
tains all service information required for the equip-
ment described and is current as of the printing date.
Changes which occur after the printing date are incor-
porated by instruction manual revision. These revi-
sions are added to the manuals as the engineering
changes are incorporated into the equipment.

How to Use This Manual

This manual contains introductory material such as
model charts, accessories, and speciÞcations, as well as
four sections that deal with speciÞc service aspects of
the GM300. Refer to the Table of Contents for a general
overview of the manual, or to the ÒOverviewÓ para-
graph in each section for a speciÞc overview of the
information in that section.

Other Documentation

Table 1 lists other documentation for the GM300
Mobile Radios.
Table 1.
Information
Basic Use of GM300 GM300 OwnerÕs Manual (6880902Z09)
Programming GM300 RSS Basic Manual (6880902Z36)
GM300 RSS RapidCall Manual (6880902Z64)

Technical Support

To obtain technical support, you may call MotorolaÕs
Radius Product Services. When you call, we ask that
you have ready the model and serial numbers of the
respective radio or its parts.

Service Policy

If malfunctions occur within 30 days that cannot be
resolved over the phone with Radius Product Services,
a defective major component should be returned. You
must obtain authorization from Radius Product Ser-
vices before returning the component.

Ordering Replacement Parts

You can order additional components and some piece
parts directly through your Radius price pages. When
ordering replacement parts, include the complete iden-
March, 1997
Location
68 No.
tiÞcation number for all chassis, kits, and components.
If you do not know a part number, include with your
order the number of the chassis or kit which contains
the part, and a detailed description of the desired com-
ponent. If a Motorola part number is identiÞed on a
parts list, you should be able to order the part through
Motorola Parts. If only a generic part is listed, the part
is not normally available through Motorola. If no parts
list is shown, generally, no user serviceable parts are
available for the kit.
Technical Support
Radius Product Services
Hwy. 34 West
Mt. Pleasant, IA 52641 USA
1-800-356-1520
319-385-5395 (International)
Radius 30-Day Warranty
Radius Repair Depot
Attention: Warranty Return
1000 W. Washington Street
Mt. Pleasant, IA 52641 USA
1-800-356-1520
319-385-5395 (International)
Radius Major Component Repair
Radius Repair Depot
1000 W. Washington Street
Mt. Pleasant, IA 52641 USA
Motorola Parts
Worldwide System and
Aftermarket Products Division
Attention: Order Processing
1313 E. Algonquin Road
Schaumburg, IL 60196
Worldwide System and
Aftermarket Products Division
Attention: International Order Processing
1313 E. Algonquin Road
Schaumburg, IL 60196
Customer Service
1-800-422-4210
1-708-538-8198 (FAX)
Parts IdentiÞcation
1-708-538-0021
1-708-538-8194
Foreword
Scope of Manual
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