Motorola MC9500-K User Manual page 199

Troubleshooting the MC9500-K (Continued)
Table 9-1
Problem
MC9500-K shuts off.
Tapping the window
buttons or icons does
not activate the
corresponding
feature.
A message appears
stating that the
MC9500-K memory is
full.
The Battery Status
LED flashes with the
Power button is
pressed and the
MC9500-K does not
turn on.
Camera application
does not launch.
Cause
MC9500-K is The MC9500-K turns off after a period of inactivity. If the
inactive. MC9500-K is running on battery power, set this period from 1 to 5
minutes, in one-minute intervals. If the MC9500-K is running on
external power, set this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the Power window by selecting Start > Settings > System
tab and tapping the Power icon. Select the Advanced tab and
change the setting for a longer delay before the automatic shutoff
feature activates.
Battery is depleted. Replace the battery.
Battery is not Insert the battery properly. See
inserted properly.
Screen is not Re-calibrate the screen. Tap Start > Settings > System tab >
calibrated correctly. Screen icon > Align Screen button.
The MC9500-K is Warm boot the MC9500-K. See
not responding.
3-3.
Too many files Delete unused memos and records. If necessary, save these
stored on the records on the host computer (or use an microSD card for
MC9500-K. additional memory).
Too many Remove user-installed applications on the MC9500-K to recover
applications memory. Select Start > Settings > System tab and tap the
installed on the Remove Programs icon. Select the unused program and tap
MC9500-K.
Remove.
The MC9500-K's Recharge the battery.
battery is low.
DataWedge Stop DataWedge application. Tap Start > Settings > System >
application running. Task Manager. Select DataWedge application and tap End Task.
Maintenance & Troubleshooting
Solution
Installing the Battery on page
Resetting the MC9500-K on page
9 - 7
1-7.