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Epson Stylus Photo 1290 User Manual

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATION. The information contained herein is designed only for use with this EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION's operating and maintenance instructions.
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the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON is a registered trademark and EPSON Stylus is a trademark of SEIKO EPSON
CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
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Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan.
User's Guide

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  Summary of Contents for Epson Stylus Photo 1290

  • Page 1 CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of...
  • Page 2: Table Of Contents

    Loading capacities for EPSON special media ... 1-5 Storing EPSON Photo Paper ......1-6 Loading Envelopes .
  • Page 3 Removing the Roll Paper from the Printer ....2-13 Storing EPSON Roll Paper ....... 2-15 Chapter 3 Printing with Windows Printer Software Introduction.
  • Page 4 Using the Progress Meter ....... . . 4-1 Epson Printing Tips ....... . . 4-2 Error messages .
  • Page 5 Using the Configuration Settings dialog box ... 6-2 Using EPSON Monitor3 ....... . . 6-4 Accessing EPSON Monitor3 .
  • Page 6 Error indicators ........10-3 EPSON Status Monitor ......10-4 Running a printer operation check .
  • Page 7 Printout has smears on the bottom edge ....10-14 Printing is too slow ....... . . 10-14 Paper Does Not Feed Correctly .
  • Page 8 Appendix A Printer Specifications Printing ..........A-1 Paper .
  • Page 9: Printer Parts And Functions

    Printer Parts and Functions Printer Parts and Control Panel Functions paper support extension sheet feeder paper support printer cover paper support adapter output tray output tray extension edge guides roll paper holder parallel interface cable connector USB interface cable connector Printer Parts and Functions...
  • Page 10: Buttons

    ink cartridge clamps print head adjust lever control panel ink cartridge replacement button Buttons Button Function Turns the printer on and off. Clears the printer’s memory if pressed twice while the power is on. power Loads or ejects paper if pressed and released within two seconds.
  • Page 11: Lights

    Black: T007 Standard Capacity T010 Light Capacity Color: T009 (Stylus Photo 1290) T008 (Stylus Photo 890) Flashing when the print head moves to the ink cartridge replacement position. The light will flash faster if the color ink is out than if the black ink is out.
  • Page 12: Safety Instructions

    Safety Instructions Important Safety Instructions Read all of the instructions in this section before using your printer. Also, be sure to follow all warnings and instructions marked on the printer. When setting up your printer Observe the following when setting up the printer: Do not block or cover the openings in the printer’s cabinet.
  • Page 13: When Choosing A Place For The Printer

    Do not attempt to service the printer yourself. Unplug the printer and refer servicing to qualified service personnel under the following conditions: The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the cabinet damaged; the printer does not operate normally or exhibits a distinct change in performance.
  • Page 14: When Using The Printer

    When using the printer Observe the following when using the printer: Do not insert objects through the slots in the printer’s cabinet. Take care not to spill liquid on the printer. Do not put your hand inside the printer or touch the ink cartridges during printing.
  • Page 15 Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality. Do not use an ink cartridge beyond the date printed on the cartridge carton.
  • Page 16: Energy Star Compliance

    ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal...
  • Page 17: Chapter 1 Paper Handling

    For Stylus Photo 1290 users, if you load long paper (for example, A3 size paper), pull up the paper support extension. 2. Fan a stack of paper, then tap it on a flat surface to even the edges.
  • Page 18: Loading Special Paper And Other Media

    However, coated paper and glossy film result in higher quality printouts because these media absorb smaller amounts of ink. EPSON provides special media that are formulated for the ink used in EPSON ink jet printers. EPSON recommends using media distributed by EPSON to ensure high-quality results. See “Media types”...
  • Page 19 Load the media printable side up in the sheet feeder. See the instruction sheets packed with the media to determine which side is the printable side. Some types of media have cut corners to help identify the correct loading direction, as shown in the illustration.
  • Page 20 If you want to print on the reverse side of an Ink Jet Card with Maximum selected as the Printable Area setting, flatten the card or curl it slightly toward the opposite side before loading. If ink smears on your documents when printing on thick media, set the adjust lever to the “+”...
  • Page 21: Loading Capacities For Epson Special Media

    Loading capacities for EPSON special media Refer to the chart below to find the loading capacities for EPSON special media. Media Type Loading Capacity 360 dpi Ink Jet Paper and Photo Up to the arrow mark on the left edge Quality Ink Jet Paper guide.
  • Page 22: Storing Epson Photo Paper

    * Take care not to print on support sheets that are loaded under special media. Storing EPSON Photo Paper Return unused paper to the original package as soon as you finish printing. Also, EPSON recommends storing your printouts in a resealable plastic bag. Keep them away from high temperature, humidity, and direct sunlight.
  • Page 23: During Printing

    Note: Return the adjust lever to the “0” position, which is the normal position, after you finish printing on envelopes. Leaving the lever in the “+” position may cause gaps to appear in images printed on other media. When the adjust lever is in the “+” position, make sure the High Speed setting in the printer driver’s Advanced dialog box is off.
  • Page 24: Chapter 2 Using Roll Paper

    If it is cut on a diagonal or not cleanly, the paper may not feed smoothly or the print may extend off the edge of the paper. EPSON recommends using media distributed by EPSON to ensure high-quality results. Loading the Roll Paper Follow the directions below to mount the Roll paper holder and load the roll paper.
  • Page 25 1. Set roll paper in the roll paper holder. Note: Remove the transparent sheet after setting the roll paper into the holders. 2. Check that the end of the roll is cut perpendicularly to the edges as shown. For A4 and 329-mm width paper, cut along one of the parallel lines on the back.
  • Page 26 3. To uncurl the paper, roll the paper inside the protective film packaged with the printer in the direction opposite to the paper’s curl, as shown below. 4. Remove the paper support and lower the output tray. Then, turn on the printer. 5.
  • Page 27 6. Gently insert the end of the paper into the printer as far as it will go, flush with the right edge guide. Slide the left edge guide against the left edge of the paper. 7. To load the paper correctly, you must hold the paper in place with your hand while you press the roll paper button.
  • Page 28: Printing On Roll Paper

    The roll paper is now loaded. Next, set up the printer software and try printing. For details on setting up the printer software, refer to “Printing on Roll Paper” on page 2-5. Printing on Roll Paper Once you have prepared your roll paper and it is loaded in the printer, you must make settings in the printer software in order to print.
  • Page 29: For Windows Users

    When printing data which spans multiple pages or when printing data without pressing roll paper button after printing one block of data, the margin between data will be set to 0. No Margins Select Roll Paper as the Paper Source and check the No margins box in the printer driver.
  • Page 30 After the roll paper is loaded in the printer, follow the steps below to configure your printer software for printing. 1. Open the file you want to print in the appropriate application. 2. Access the printer software from within the application. Note: For details on accessing the software, refer to the application’s user manual.
  • Page 31: Dialog Box

    Paper Roll Paper A 3-mm margin will be left along both Source sides of the paper. No Margins No left or right margins will be left. Select paper size from the Paper size list. Paper Size Select a predefined paper or page size from the list or define a custom size.
  • Page 32: Removing The Roll Paper From The Printer

    The Roll Paper Option settings are as follows: Banner Mode Select this mode when you want to print multi-page data as continuous data on the roll paper, rather than as individual pages. When this check box is selected, the Save roll paper check box is enabled. Cut Sheet Mode Select this mode when you want to print multi-page data as individual pages, rather than as continuous...
  • Page 33: For Macintosh Users

    After the roll paper is loaded in the printer, make sure that the Stylus Photo 1290 or 890 is selected in the Chooser before proceeding. Follow the steps below to configure your printer software for printing.
  • Page 34 3. Select Roll Paper as Paper Source and make the appropriate Paper Size setting. You can select either a predefined paper size or create a custom paper size. 4. Make the other settings as necessary. Refer to the table below for details.
  • Page 35 The Roll Paper Option settings are as follows: Banner Mode Select this mode when you want to print multi- page data as continuous data on the roll paper, rather than as individual pages. When this check box is selected, the Save roll paper check box is enabled.
  • Page 36: Removing The Roll Paper From The Printer

    6. Make the appropriate Media Type setting, then click the Print button to print your document. Note: Click the Preview icon button to change the Print button to a Preview button. Click the Preview button to see a preview of the printout.
  • Page 37 (closer to the printer) as this may cause paper feed problems. Note: EPSON recommends that you use a triangle or other tool to ensure that the end of the roll is cut perpendicularly. A diagonal cut may cause paper feed problems.
  • Page 38: Storing Epson Roll Paper

    Storing EPSON Roll Paper Return unused paper to the original package as soon as you finish printing. Also, EPSON recommends storing your printouts in a resealable plastic bag. Keep them away from high temperature, humidity, and direct sunlight. 2-15 Using Roll Paper...
  • Page 39: Chapter 3 Printing With Windows

    Layout Reduce/Enlarge, Double-Sided Printing, Multi-Page, Watermark Utilities Utility EPSON Status Monitor 3, Nozzle Check, Head Cleaning, Print Head Alignment, Speed & Progress (dialog box) This chapter includes descriptions of the settings and utilities that are available on these menus. If you encounter any problems when using the printer software,...
  • Page 40: Getting More Information

    Getting more information For information on using the printer software, see “Making Settings on the Main Menu” on page 3-4, “Making Settings on the Paper Menu” on page 3-20, or “Making Settings on the Layout Menu” on page 3-24. For information on using the printer utilities, see “Using the Printer Utilities”...
  • Page 41 From Windows applications Follow the steps below to access the printer software. 1. Click Print or Print Setup on the File menu. 2. In the dialog box that appears, click Printer, Setup, Options, or Properties. (Depending on your application, you may need to click a combination of these buttons.) The printer software opens.
  • Page 42: Making Settings On The Main Menu

    For the latest information of the available media, visit our regional customer service web site. See “Regional Customer Services” on page 10-33. Plain Paper Plain paper Envelopes EPSON Premium Ink Jet Plain Paper (A4) S041214 EPSON Bright White Ink Jet Paper (A4) S041442 Printing with Windows...
  • Page 43 EPSON 360 dpi Ink Jet Paper (A4) S041059 EPSON 360 dpi Ink Jet Paper (A3)* S041065 S041046 EPSON 360 dpi Ink Jet Paper (Super A3/SuperB)* S041066 EPSON Iron-On Cool Peel Transfer Paper (A4) S041154 EPSON Iron-On Cool Peel Transfer Paper (A3)* S041238...
  • Page 44: Photo Paper

    EPSON Photo Paper (Super A3/Super B)* S041143 EPSON Photo Paper (B)* S041156 EPSON Photo Paper (4 × 6”) S041134 EPSON Photo Paper (4 × 6” No Perforations) S041458 EPSON Photo Paper (100 × 150 mm) S041255 EPSON Photo Paper (200 × 300 mm) S041254 EPSON Photo Paper (89 mm ×...
  • Page 45 Photo Quality Glossy Film EPSON Photo Quality Glossy Film (A6) S041107 EPSON Photo Quality Glossy Film (A4) S041071 EPSON Photo Quality Glossy Film (A3)* S041073 EPSON Photo Quality Glossy Film (Super S041074 A3/Super B)* EPSON Photo Quality Glossy Film (B)*...
  • Page 46: Making The Mode Setting

    Ink Jet Black Light Film EPSON Ink Jet Back Light Film (A3)* S041131 * Only with the EPSON Stylus Photo 1290. Making the Mode setting The Mode settings on the Main menu are arranged to give you three levels of control over the printer software. The Mode settings are explained below.
  • Page 47: Using The Automatic Mode

    Using the Automatic mode When Automatic is selected as the Mode setting on the Main menu, the printer software takes care of all detailed settings based on the current Media Type and Ink settings. To make the Ink setting, see “Making the Ink setting” on page 3-15. To make the Media Type setting, see “Making the Media Type setting”...
  • Page 48 Using the PhotoEnhance mode The PhotoEnhance mode provides a variety of image-correction settings that you can apply to your photos before printing. PhotoEnhance does not affect your original data. Note: This mode is only available when printing 8, 16, 24, and 32-bit color data.
  • Page 49: Using The Custom Mode

    Nature This setting is best for outdoor scenery such as mountains, sky, and oceans. Soft Focus This setting makes your photos look as if they were taken with a soft-focus lens. Sepia This setting applies a sepia tone to your photos. Selecting PhotoEnhance also enables the Digital Camera Correction check box.
  • Page 50 By default, you can choose from the following: Ready-made setting Description Economy This setting is best for printing drafts of text. Color-matching method This method automatically adjusts printout colors to match the colors on your screen. (For Windows 98, 95, and ICM stands for Image Color Matching.
  • Page 51 Follow the instructions in this section to make Advanced settings. Note: The printer software screens that appear in this procedure are for Windows Me, 98 and 95. The Windows 2000 and NT 4.0 printer software screens differ slightly in appearance. 1.
  • Page 52 Note: The PhotoEnhance feature only affects images, not text or graphs. For example, if Monochrome is selected from the Tone list (enabled when PhotoEnhance is selected), only the images in a document will be printed in monochrome. Any colored text or graphs in the same document will be printed in color.
  • Page 53: Making The Ink Setting

    Save. Your Advanced settings will be added to the Custom Settings list. Note: You cannot apply the names of EPSON ready-made settings or color-matching methods to your custom settings. You cannot delete the ready-made settings or color-matching methods from the Custom Settings list.
  • Page 54: Previewing Your Printout

    Previewing your printout Select the Print Preview check box on the Main menu when you want to view a preview of your document before printing. 3-16 Printing with Windows...
  • Page 55: Printing With Windows

    When you send a print job to the printer, the EPSON Print Preview window opens, allowing you to make changes before printing. The EPSON Print Preview toolbar contains several icon buttons which you can use to perform the following functions.
  • Page 56 Reset Click this button to return all watermark watermark settings to what they were when the EPSON settings Print Preview dialog box was first opened. If no settings have been changed, this feature is not available.
  • Page 57 Apply watermarks. The watermark that you select will be displayed on the previewed image. For detailed information on customizing watermarks, see “Making the Watermark setting” on page 3-38. Specify which pages in the document you would like to print using the Add and Remove features. To add or remove a page, click the page icon in the list at the left side of the preview window.
  • Page 58: Making Settings On The Paper Menu

    Making Settings on the Paper Menu Use the settings on the Paper menu to change the paper size, set the number of copies and other copy parameters, specify the paper orientation, and adjust the printable area. The settings which are available vary depending upon whether the sheet feeder or the roll paper is selected as the Paper Source setting.
  • Page 59 When you select Roll Paper as the Paper Source setting, the printer software will appear as shown here. You can make the following settings on the Paper menu: Paper Source Select the paper source that you want to use from the selections below.
  • Page 60 Matte Paper-Heavyweight: Super A3/Super B*, A3*, A4, Letter Index Card: 5 x 8” * only with the EPSON Stylus Photo 1290. Note If your application has margin settings, make sure they are set to zero before printing. When using this feature with Roll Paper, you need to use your image-editing software to make the image 4mm wider than the roll paper.
  • Page 61 14mm to 3mm, select Maximum. Do not select Maximum while using Premium Glossy Photo Paper or Ink Jet Back Light Film (Stylus Photo 1290). Note: The print quality may decline at the edges of the printout when Maximum is selected as the Printable Area setting.
  • Page 62: Making Settings On The Layout Menu

    Roll Paper The Roll Paper Option settings are only available when Option Roll Paper is selected as the Paper Source setting. These features are not available when Sheet Feeder is selected. The available settings are described below. Banner Mode: Select this mode when you want to print multi-page data as continuous data on the roll paper, rather than as individual pages.
  • Page 63: Making The Reduce/Enlarge Setting

    Making the Reduce/Enlarge setting Use the Reduce/Enlarge options on the Layout menu to fit your document to the paper size that you will print on. You can select from the following settings. Normal Prints your document at its normal size. Fit to Page Proportionally enlarges or reduces the size of your document to make it fit the paper size you select in...
  • Page 64: Making The Double-Sided Printing Setting

    Making the Double-Sided Printing setting There are two types of double-sided printing available. Standard double-sided printing allows you to print the odd-numbered pages first. Once these are printed, you can reload the printouts in the sheet feeder and print the even-numbered pages on the other side of the paper.
  • Page 65 1. Select the Double-Sided Printing check box on the Layout menu of your printer software. For information on accessing the Layout menu, see “Accessing the printer software” on page 3-2. 2. Click the Margins button. The following dialog box opens. 3.
  • Page 66 4. Specify the width of the binding margin by entering a value in the Binding Margin text box. You can specify a value between 3 mm and 30 mm. Note: The actual binding margin may vary, depending on your application. Experiment by printing a few sheets using different binding margin values before printing the entire job;...
  • Page 67 If the paper jams, see “Cancelling Printing” on page 10-29. 8. Once the paper is reloaded, click Resume to print the even- numbered pages. Folded booklet double-sided printing 3-29 Printing with Windows...
  • Page 68 You can also make single-fold booklets using the double-sided printing feature. When booklet printing, the printer first prints the pages which will be on the outside after you fold the paper and then prints the inside pages after you reload the paper, as shown in the illustration below.
  • Page 69 3. Specify which edge of the paper the binding will be on. You can choose between Left, Top, and Right. Note: While Portrait is selected as the Orientation setting on the Main menu of your printer software, you can choose between Left and Right.
  • Page 70: Making The Multi-Page Setting

    7. While the printer is printing the outside pages, instructions are displayed which explain how to reload the paper correctly. Follow the on-screen instructions to reload the paper, or reload the paper as shown in the illustration in the previous section, “Standard double-sided printing” on page 3-26.
  • Page 71 Select N-up as the Multi-Page setting on the Layout menu to print two or four pages of your document on one sheet of paper. To print more than one page on a piece of paper, you should make the following settings: 2 Pages Prints two or four pages of your document on a 4 Pages...
  • Page 72 A single document page can be enlarged to cover 4, 9, or 16 printed sheets of paper. Select Poster as the Multi-Page setting to print a poster-size image. Click the Settings button to adjust the way your poster will print. The Poster Settings dialog box opens.
  • Page 73 If you only want to print a few of the panels without printing the entire poster, click the panels that you do not wish to print, then click OK to close the Poster Settings dialog box. How to make a poster from your printouts Here is an example of how to make a poster from 4 sheets of your printout.
  • Page 74 2. Place Sheet 1 on Sheet 2 and align the cross markers on both sheets, then temporary tape them from the back side of the paper. 3. Cut off the taped sheets along the line between the alignment markers. 4. Align the paper using the alignment markers and tape them from the back side of the paper.
  • Page 75 6. Repeat the instructions from step 1 to step 4 to tape top and bottom faces of the paper. 7. Cut off the remaining margins. Caution: Be careful when using edged tools. 3-37 Printing with Windows...
  • Page 76: Making The Watermark Setting

    Making the Watermark setting To print a watermark on your document, click anywhere in the Watermark list box on the Layout menu, and select from the list of predefined watermarks that appears. 3-38 Printing with Windows...
  • Page 77 You can also add your own text-based or image-based watermarks to the Watermark list. To add a watermark, click the Add/Del button. The following dialog box appears. Refer to the appropriate section below to finish creating a custom watermark. Creating an image-based watermark Follow the steps below to create an image-based watermark.
  • Page 78 Follow the steps below to create a text-based watermark. 1. Select Text. 2. Type your text in the Text box. The text that you enter will also be assigned to the watermark as the watermark name. 3. If you want to change the watermark name, type a new name in the Name box, then click Save.
  • Page 79: Using The Printer Utilities

    4. When you are finished making settings, click OK. Using the Printer Utilities EPSON printer utilities allow you to check the current printer status and to perform some printer maintenance from your computer. To use the utilities, click the Utility tab in the printer software, then click the button for the utility that you want to use.
  • Page 80: Status Monitor 3

    Note: The letter in parentheses after the utility name indicates the shortcut key for that utility. Press Alt and the letter on the keyboard to open that utility. Do not use the Nozzle Check, Head Cleaning, or Print Head Alignment utilities if your printer is connected to your computer through a network.
  • Page 81: Head Cleaning

    Head Cleaning The Head Cleaning utility cleans the print head. You may need to clean the print head if you notice print quality has declined. Use the Nozzle Check utility first to confirm that the print head needs to be cleaned. You can access the Nozzle Check utility directly from the Head Cleaning utility.
  • Page 82 Depending on the configuration of your system, the information displayed in the Printer and Option Information dialog box may be updated automatically, or may need to be entered manually. If a message appears in the Current Settings window prompting you to enter settings, or if you change the printer configuration, follow the steps below to make the necessary settings manually.
  • Page 83: Speed & Progress

    EPSON Printer Port (for Windows Me, 98 and 95 only) To speed up the data transfer rate to EPSON printers, select EPSON Printer Port. If your computer supports ECP mode, enable DMA transfer to speed up printing.
  • Page 84 For more details on the EPSON Printer Port setting, see “EPSON Printer Port (For Windows Me, 98 and 95 only)” on page 3-51. For details on enabling DMA transfer, see “Use DMA transfer (For Windows Me, 98 and 95 only)” on page 3-51 Always spool RAW datatype (for Windows 2000 and NT 4.0...
  • Page 85 Click this button to open the Monitoring Preferences dialog box, where you can make settings for EPSON Status Monitor 3. You can make the following settings: Select Displays the current error item notification settings. Notification In this area, you can designate whether to have general error messages, communication error messages, or ink status messages displayed during printing or copying.
  • Page 86: Getting Information Through Online Help

    Click the Start button, point to Programs and Epson (for Windows Me, 98, and 95) or EPSON Printers (for Windows 2000 and NT 4.0), then click EPSON Stylus Photo 1290 Help or 890 Help. The help contents window opens. 3-48...
  • Page 87: Increasing The Print Speed

    Increasing the Print Speed Follow the instructions in this section to increase the printing speed of your printer. General tips Just as printing at a high resolution requires more processing time than printing at a low resolution, printing in color takes longer than printing in black-and-white because the volume of data in a color document is much greater.
  • Page 88 The table below shows the factors related to print speed only. Print speed Faster Slower Printer software menu Printer Black Color Advanced software dialog box, settings Main menu Flip Horizontal* Advanced dialog box Collate* Paper menu Reverse Order* Data Variety of colors Grayscale** Full color –...
  • Page 89: Making The Speed & Progress Settings

    EPSON Printer Port (For Windows Me, 98 and 95 only) Select this check box to enable the EPSON printer port, which is optimized for EPSON printers, instead of the Windows default printer port.
  • Page 90 ECP mode and DMA transfer. To determine whether you need to enable DMA transfer, compare the message below the EPSON Printer Port check box to this table, and take the recommended action. Message...
  • Page 91 4. Click the Resources tab, then clear the Use automatic settings check box. Write down the Input/Output Range settings shown in the resource settings box. 5. Select a basic configuration setting from the Setting based on list that uses the same Input/Output Range settings as those you wrote down in Step 4, and make sure that the Direct Memory Access channel and Interrupt Request numbers are allocated and displayed.
  • Page 92: Using Port Configuration (Windows Nt 4.0 Only)

    Using Port Configuration (Windows NT 4.0 only) Note: Port settings are complicated and should only be made by an experienced user with administrative privileges. If your computer has a parallel port that supports ECP mode, you can make certain print speed settings in the Port Configuration dialog box.
  • Page 93 Note: If your printer is connected to LPT1, only the LPT1 tab is available. The available settings are as follows: Resource settings (IRQ and DMA) If you have connected your printer to LPT2 or LPT3, making IRQ and DMA settings here may speed up printing. Click Change setting and input the same configuration numbers for IRQ and DMA which you have made with your expansion board.
  • Page 94: Chapter 4 Checking Printer Status And Managing Print Jobs For Windows

    Chapter 4 Checking Printer Status and Managing Print Jobs for Windows Using the Progress Meter When you send a print job to the printer, the Progress Meter opens, as shown in the illustration below. The Progress Meter indicates the progress of the current print job and provides printer status information when bidirectional communication between the printer and computer is established.
  • Page 95: Epson Printing Tips

    Technical Support Web Site for help. When the ink runs low or out, a How to button appears below the text box. Click How To and EPSON Status Monitor 3 will lead you step-by-step through the cartridge replacement procedure. Checking Printer Status and Managing Print Jobs for Windows...
  • Page 96: Using Epson Spool Manager

    EPSON Spool Manager is not available for Windows 2000 or Windows NT. For Windows Me, 98 and 95 After you send a print job, an EPSON Stylus Photo 1290 or 890 button appears on the taskbar. Click this button to open the EPSON Spool Manager.
  • Page 97: Using Epson Status Monitor 3

    EPSON Status Monitor 3 displays detailed information on the printer status. Note: Before using EPSON Status Monitor 3, be sure to read its README file. To open this file, click Start, point to Programs and then to EPSON or EPSON Printers, then click EPSON Stylus Photo 1290 or 890 Readme.
  • Page 98: Viewing Information In Epson Status Monitor 3

    Ink Levels: EPSON Status Monitor 3 provides a graphic display of the amount of ink remaining. Note: EPSON Status Monitor 3 provides an estimate of the number of pages that can be printed, based on the amount of ink remaining.
  • Page 99: Chapter 5 Using The Printer Software For Macintosh

    Sided Printing, Reduce or Enlarge, Printable Area Layout Fit to Page, Watermark, Multi-Page, Print Order Utilities Utility EPSON Status Monitor, Nozzle Check, Head Cleaning, Print Head Alignment, Configuration (dialog box) These dialog boxes can be accessed as described below. Dialog Box How to Access It...
  • Page 100 If you encounter any problems when using the printer software, refer to the EPSON Technical Support Web Site. To access the web site from the printer software CD-ROM, insert the CD-ROM in the CD-ROM drive and open the Install Printer Driver/Utility folder in the EPSON folder, and then double-click the Technical Support Web Site icon.
  • Page 101: Making Settings In The Print Dialog Box

    See “Regional Customer Services” on page 10-33 for details. Plain Paper Plain paper Envelopes EPSON Premium Ink Jet Plain Paper (A4) S041214 EPSON Bright White Ink Jet Paper (A4) S041442 Using the Printer Software for Macintosh...
  • Page 102: Photo Quality Ink Jet Paper

    EPSON 360 dpi Ink Jet Paper (A4) S041059 EPSON 360 dpi Ink Jet Paper (A3)* S041065 EPSON 360 dpi Ink Jet Paper (Super A3/Super B)*S041066 EPSON Iron-On Cool Peel Transfer Paper (A4) S041154 EPSON Iron-On Cool Peel Transfer Paper (A3)*...
  • Page 103 EPSON Photo Paper (Super A3/Super B)* S041143 EPSON Photo Paper (B)* S041156 EPSON Photo Paper (4 × 6”) S041134 EPSON Photo Paper (4 × 6” No Perforations) S041458 EPSON Photo Paper (100 × 150 mm) S041255 EPSON Photo Paper (200 × 300 mm) S041254 EPSON Photo Paper (89 mm ×...
  • Page 104 Photo Quality Glossy Film EPSON Photo Quality Glossy Film (A6) S041107 EPSON Photo Quality Glossy Film (A4) S041071 EPSON Photo Quality Glossy Film (A3)* S041073 EPSON Photo Quality Glossy Film (Super S041074 A3/Super B)* EPSON Photo Quality Glossy Film (B)*...
  • Page 105: Making The Mode Setting

    Ink Jet Black Light Film EPSON Ink Jet Back Light Film (A3)* S041131 * Only with the EPSON Stylus Photo 1290. Making the Mode setting The Mode settings in the Print dialog box provide various setting options. The Print dialog box is shown below.
  • Page 106 In addition to making comprehensive Mode settings that affect overall print quality, you can also modify individual aspects of your printout using the settings contained in the Page Setup and Layout dialog boxes. See “Making settings in the Page Setup dialog box”...
  • Page 107 Using the PhotoEnhance mode The PhotoEnhance mode provides a variety of image-correction settings that you can apply to your photos before printing. PhotoEnhance does not affect your original data. Note: This mode is only available when printing 32-bit color data. Printing with PhotoEnhance selected may increase the time required for printing, depending on your computer system and the amount of data contained in your image.
  • Page 108 Selecting PhotoEnhance also enables the Digital Camera Correction check box. Select this check box when you are printing photos taken with a digital camera to give your printed images the smooth, natural appearance of photographs taken with a film camera. Using the Custom mode Selecting Custom as the Mode option enables the Custom Settings list, from which you can choose a ready-made setting designed...
  • Page 109 Follow the steps below to select a custom setting. 1. Confirm that the Media Type and Ink settings in the Print dialog box are correct. For details, see “Making the Ink setting” on page 5-14 or “Making the Media Type setting” on page 5-3.
  • Page 110 1. Select Custom as the Mode setting in the Print dialog box and then click Advanced. The Advanced dialog box opens. 2. Select the Media Type that is loaded in the printer. For details, see “Making the Media Type setting” on page 5-3. 3.
  • Page 111 Custom Settings list. You can save up to 10 different custom settings. Note: You cannot apply the names of EPSON ready-made settings or color-matching methods to your custom settings. You cannot delete the ready-made settings or color-matching methods from the Custom Settings list.
  • Page 112: Making The Copies Setting

    If you change the Media Type or Ink settings while one of your customized settings is selected in the Custom Settings list, the selection shown in the list returns to Custom Settings. The customized setting that was previously selected is not affected by the change.
  • Page 113 5. In the Print dialog box, make sure that your print settings are as you want them, then click Print. Note: You can check or change the priority of print jobs using the EPSON Monitor3 utility. See “Using EPSON Monitor3” on page 6-4 for details. 5-15...
  • Page 114: Previewing Your Printout

    Previewing your printout The Preview feature allows you to see how your document will look before actually printing it. Follow these steps to preview your document. 1. Make your printer driver settings. 2. Click the Preview icon button in the Print dialog box. The Print button changes into a Preview button.
  • Page 115 The Preview dialog box contains six icon buttons that you can use to perform the following functions. Selection Click this button to select, move, and resize watermarks. Zoom Click this button to enlarge or reduce the size of the previewed page. Margin Click this button to display or hide the display/...
  • Page 116: Saving Spool Data As A File

    4. If you are satisfied with the previewed image, click Print. If you are not satisfied with the appearance of the image, click Cancel. The Preview and Print dialog boxes close with the current print settings preserved. Open the Print dialog box again to make additional changes to the print settings.
  • Page 117: Making Settings In The Page Setup Dialog Box

    5. When you want to print the document, double-click the file to open EPSON Monitor3, make sure that the correct document is selected, then click the Resume button to send the data to the printer. Making settings in the Page Setup dialog box...
  • Page 118 You can make the following settings in the Page Setup dialog box. Paper Size Select the paper size that you want to use. If you want to define a custom paper size, see “Defining a custom paper size” on page 5-23. Paper Source Select the paper source you wish to use from the following selections.
  • Page 119 Matte Paper-Heavyweight: Super A3 / Super B*, A3*, A4, Letter Index Card: 5 x 8” * only with the EPSON Stylus Photo 1290. Note If your application has margin settings, make sure they are set to zero before printing. When using this feature with Roll Paper, you need to use your image-editing software to make the image 4mm wider than the roll paper.
  • Page 120 14mm to 3mm, select Maximum. Do not select Maximum while using Premium Glossy Photo Paper or Ink Jet Back Light Film (Stylus Photo 1290). Note: The print quality may decline at the edges of the printout when Maximum is selected as the Printable Area setting.
  • Page 121: Defining A Custom Paper Size

    Roll Paper The Roll Paper Option settings are only available when Option Roll Paper is selected as the Paper Source setting. These features are not available when Sheet Feeder is selected. The settings are as described below. Banner Mode: Select this mode when you want to print multi-page data as continuous data on the roll paper, rather than as individual pages.
  • Page 122 1. In the Page Setup dialog box, click Customize . The following dialog box appears. 2. To define a new paper size, click New. The dialog box updates to allow you to enter a name for the new size. 3. Type a unique name for the paper size in the Paper Size list. 4.
  • Page 123: Making The Double-Sided Printing Setting

    6. Specify the margins by typing in the Margin input boxes or by manipulating the preview image. 7. Click OK. You return to the Page Setup dialog box. You can define up to 100 paper sizes. The paper size names you create will appear in the Paper Size list in the Page Setup dialog box.
  • Page 124 Note: The double-sided printing feature is not available when the printer is accessed over a network, or used as a shared printer. You can load up to 30 sheets of paper at one time when double-sided printing; however, the loading capacity of the sheet feeder varies, depending on the media type.
  • Page 125 2. Click the Margins button. The following dialog box opens. 3. Specify which edge of the paper the binding will be on. You can choose between Left, Top, and Right. 4. Specify the width of the binding margin by entering a value in the Binding Margin text box.
  • Page 126 Tap the stack of paper on a flat surface to align the edges before reloading it. Reload the printouts as instructed; otherwise, the paper may jam or the binding margin may differ from what you expect. If the paper jams, see “Cancelling Printing” on page 10-29. 8.
  • Page 127 Folded booklet double-sided printing You can also make single-fold booklets using the double-sided printing feature. When booklet printing, the printer first prints the pages which will be on the outside after you fold the paper and then prints the inside pages after you reload the paper, as shown in the illustration below.
  • Page 128 3. Specify which edge of the paper the binding will be on. You can choose between Left, Top, and Right. Note: While Portrait is selected as the Orientation setting in the printer driver, you can choose between Left and Right. While Landscape is selected, you can only select Top.
  • Page 129 7. While the printer is printing the outside pages, instructions are displayed which explain how to reload the paper correctly. Follow the on-screen instructions to reload the paper, or reload the paper as shown in the illustration in the previous section, “Standard double-sided printing” on page 5-26.
  • Page 130: Making Settings In The Layout Dialog Box

    Making settings in the Layout dialog box You can modify the page layout of your document using the printer driver settings located in the Layout dialog box. To open this dialog box, click Print on the File menu of your application, then click the Layout icon button in the Print dialog box.
  • Page 131: Making The Watermark Setting

    Making the Watermark setting To print a watermark on your document, select the Watermark check box in the Page Layout dialog box. Select the watermark that you want to print from the Name list, then specify its position, size, color, and intensity. You can change the position and size of the watermark by dragging it with your mouse in the preview window at the left.
  • Page 132 2. To use an image file as a watermark, click the Add PICT button. Specify the desired image file, then click Open. To create a text-based watermark, click the Add Text button. Type the text in the Text box, select a font and a text style, then click OK.
  • Page 133 3. The image file name or the watermark text appears in the Mark Name list in the Watermark dialog box. To change the name of an image watermark, click it in the list, then type a new name. When a text watermark is selected in the Name list, you can edit the text or change the font and text style by clicking the Edit Text button.
  • Page 134: Making The Multi-Page Setting

    Making the Multi-Page setting Selecting the Multi-Page check box allows you to choose between the N-up and Poster settings. Refer to the appropriate section below. Making the N-up setting Select N-up as the Multi-Page setting in the Layout dialog box to print two or four pages of your document on one sheet of paper.
  • Page 135 Making the Poster setting A single document page can be enlarged to cover 4, 9, or 16 printed sheets of paper. Select Poster as the Multi-Page setting to print a poster-size image. You can make the following settings 1 page covers xx Specifies how many printed sheets of paper the sheets enlarged document page is to cover.
  • Page 136 How to make a poster from your printouts Here is an example of how to make a poster from 4 sheets of your printout. Refer to the accompanying illustrations as well. 1. Vertically cut the margin of Sheet 1 along the line connecting the alignment markers as shown in the illustration.
  • Page 137 2. Place Sheet 1 on Sheet 2 and align the cross markers on both sheets, then temporary tape them from the back side of the paper. 3. Cut off the taped sheets along the line between the alignment markers. 4. Align the paper using the alignment markers and tape them from the back side of the paper.
  • Page 138: Making The Print Order Setting

    6. Repeat the instructions from step 1 to step 4 to tape top and bottom faces of the paper. 7. Cut off the remaining margins. Caution: Be careful when using edged tools. If you only want to print a few of the panels without printing the entire poster, click Panel Selection, then click the panels that you do not wish to print, and then click OK.
  • Page 139: Using The Printer Utilities

    Using the Printer Utilities EPSON printer utilities allow you to check the current printer status and to perform printer maintenance from your computer. To use the utilities, click the Utility icon button in the Print or Page Setup dialog box, then click the button for the utility that you want to use.
  • Page 140: Nozzle Check

    To use the StatusMonitor, click the EPSON StatusMonitor button in the Utility dialog box. For details, see “Using EPSON StatusMonitor” on page 6-1. Nozzle Check The Nozzle Check utility checks the print head nozzles for clogging. Check the nozzles if you notice print quality has declined and after cleaning to confirm that the print head nozzles have been cleared.
  • Page 141: Getting Information Through Online Help

    Getting Information Through Online Help Your printer software has an extensive online help feature, which provides you with instructions on printing, making printer driver settings, and using the printer utilities. To access online help, choose Print or Page Setup from the File menu of your application.
  • Page 142: Chapter 6 Checking Printer Status And Managing Print Jobs For Macintosh

    Checking Printer Status and Managing Print Jobs for Macintosh Using EPSON StatusMonitor EPSON StatusMonitor monitors the printer. If it detects a printer error, it will inform you with an error message. When the ink runs low or out, a How to button appears. Click How to and EPSON StatusMonitor will lead you step-by-step through the ink cartridge replacement procedure.
  • Page 143: Accessing Epson Statusmonitor

    2. Click the StatusMonitor icon button or click the Utility icon button and then the EPSON StatusMonitor button in the Utility dialog box. The StatusMonitor dialog box opens. Note: When you install a Light Capacity ink cartridge, the Ink Level display will show that the cartridge is only half full.
  • Page 144 3. Click the Configuration button. The Configuration Settings dialog box appears. In the Configuration Settings dialog box, you can make the following settings: Error notification Choose the method by which EPSON StatusMonitor will notify you in case of an error. Warning Choose the method by which EPSON StatusMonitor will notify you if a warning message becomes necessary.
  • Page 145: Using Epson Monitor3

    Using EPSON Monitor3 After you send a print job to the printer, you can use the EPSON Monitor3 utility to check, cancel, or change the priority of print jobs that are queued for printing. This utility also shows the status of the job currently being printed.
  • Page 146: Managing Print Jobs Using Epson Monitor3

    3. Select EPSON Monitor3 from the Application menu at the right end of the menu bar. The EPSON Monitor3 dialog box opens. Note: You can also open EPSON Monitor3 by double-clicking the EPSON Monitor3 icon in the Extensions folder. Managing print jobs using EPSON Monitor3...
  • Page 147 Click the Show details arrow to open an extension at the bottom of the EPSON Monitor3 dialog box similar to the one below. The extension displays detailed information on the selected document’s printer software settings.
  • Page 148: Changing The Priority Of Print Jobs

    2. Click the Show details arrow to open an extension at the bottom of the EPSON Monitor3 dialog box, similar to the one below. 3. From the Priority list, select Urgent, Normal, Hold, or Print Time.
  • Page 149: Chapter 7 Setting Up Your Printer On A Network

    Chapter 7 Setting Up Your Printer on a Network For Windows Me, 98 and 95 Users This section tells you how to set up your printer so that other computers on a network can use it. First, you need to set up the printer as a shared printer on the computer to which the printer is connected.
  • Page 150 4. Select the I want to be able to allow others to print to my printer(s) check box and click OK. 5. In the Network dialog box, click OK. 6. In the Control Panel, double-click the Printers icon. Note: If a dialog box requesting the insertion of the Windows 98 or 95 CD-ROM appears, insert the CD-ROM in the CD-ROM drive and follow the on-screen instructions.
  • Page 151: Accessing The Printer Through A Network

    8. Select Shared As, then type the printer information as required and click OK. Accessing the printer through a network To access your printer from other computers on a network, follow the steps below for each computer that will access the printer. Note: Your printer must be set up as a shared resource on the computer to which it is directly connected before you can access it from another...
  • Page 152 4. Select Network printer, then click Next. 5. Click Browse. 6. Double-click the icon of the computer that is directly connected to the printer. Then, click the icon for the appropriate printer. 7. Click OK and follow the on-screen instructions. Setting Up Your Printer on a Network...
  • Page 153: For Windows 2000 And Nt 4.0 Users

    For Windows 2000 and NT 4.0 Users This section tells you how to set up your printer so that other computers on the network can use it. Note: This section is written for small network users only. If you are on a large network and would like to share your printer, consult your network administrator.
  • Page 154: Accessing The Printer Through A Network

    3. Click Shared (for Windows 2000 users, select Shared as), then type the Share Name. 4. Click OK. Note: For Windows NT 4.0 users, do not select a driver from the Alternate Drivers list. For Windows 2000 users, do not select a driver from Additional Drivers list in the Additional Drivers dialog box.
  • Page 155 2. Click Start, point to Settings, and then click Control Panel. 3. Double-click the Printers icon. 4. Right-click the icon for your printer, then click Properties on the shortcut menu that appears. The printer software opens. 5. Click the Ports tab, then click Add Port. Setting Up Your Printer on a Network...
  • Page 156 6. In the Printer Ports dialog box, select Local Port, then click New Port. 7. In the Port Name dialog box, enter the path information for your printer using the format below: \\name of computer that is connected to the printer\name of the shared printer.
  • Page 157: For Macintosh Users

    10. On the Ports menu, make sure that the new port is included in the list and that the corresponding check box is selected. Click OK to close the printer software. For Macintosh Users This section tells you how to set up the printer so that you can use it on an AppleTalk network.
  • Page 158 1. Turn on the printer. 2. Choose Chooser from the Apple menu and click the icon for your printer. Then, select the port to which the printer is connected. 3. Click the Setup button. The Printer Sharing Setup dialog box opens.
  • Page 159: Accessing The Printer Through A Network

    Accessing the printer through a network To access your printer from other computers on a network, follow the steps in this section for each computer that will access the printer. 1. Turn on your printer. 2. Install the printer software from the printer software CD-ROM.
  • Page 160 If the following dialog box appears, enter the password for the printer, then click OK. 4. Select the appropriate Background Printing radio button to turn background printing on or off. 5. Close the Chooser. 7-12 Setting Up Your Printer on a Network...
  • Page 161: Chapter 8 Replacing Ink Cartridges

    Chapter 8 Replacing Ink Cartridges Using the Printer’s Control Panel This printer uses ink cartridges equipped with IC chips. The IC chip accurately monitors the amount of ink used by each cartridge, so even if a cartridge is removed and later inserted again, all of its ink can be used.
  • Page 162 Caution: EPSON recommends the use of genuine EPSON ink cartridges. Other products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. Leave the old cartridge installed in the printer until you have obtained a replacement; otherwise, ink remaining in the print head nozzles may dry out.
  • Page 163 Ink cartridge replacement position. The power light begins to flash, and the error light begins to flash or remains on. To discover which cartridge requires replacing, refer to the table below, or check EPSON Status Monitor 3 (for Windows) or EPSON StatusMonitor (for Macintosh).
  • Page 164 4. Remove the new ink cartridge from its protective bag and then only peel off the yellow tape seal. Do not touch the green chip on the side of the cartridge. black ink cartridge (T007) color ink cartridge Stylus Photo 1290 (T009) Stylus Photo 890 (T008) Replacing Ink Cartridges...
  • Page 165 Caution: You must remove the yellow tape seal from the cartridge before installing it; otherwise, the cartridge will become unusable and you will be unable to print. If you have installed an ink cartridge without removing the yellow tape seal, you must remove the cartridge and install a new one.
  • Page 166 Caution: Make sure that the ink cartridge tabs are not under the hinges protruding from the base of the opened ink cartridge clamp, as this could damage the clamp. After you remove an ink cartridge from the printer, please insert a new one immediately. If no cartridge is present, the print head may dry out and become unable to print.
  • Page 167: Using The Status Monitor

    EPSON Status Monitor window. Follow the on-screen instructions to replace the cartridge. For more information on using EPSON Status Monitor, see “Using EPSON Status Monitor 3” on page 4-4 for Windows, or “Using EPSON StatusMonitor” on page 6-1 for Macintosh. Replacing Ink Cartridges...
  • Page 168: Chapter 9 Maintenance

    Chapter 9 Maintenance Checking the Print Head Nozzles If you find that the printed image is unexpectedly faint or dots in the printed image are missing, you may be able to identify the problem by checking the print head nozzles. You can check the print head nozzles from your computer using the Nozzle Check utility in the printer software, or from the printer itself by using the printer’s control panel buttons.
  • Page 169: Using The Control Panel Buttons

    For Macintosh users Follow the steps below to use the Nozzle Check utility. 1. Access the Print or Page Setup dialog box and click the Utility icon button, then click the Nozzle Check button in the Utility dialog box. 2. Follow the on-screen instructions. Using the control panel buttons Follow the steps below to check the print head nozzles using the control panel buttons.
  • Page 170: Cleaning The Print Head

    The printer prints an operation check page that includes your printer’s ROM version information, the ink counter code, and a nozzle check pattern. Below are sample printouts. Good sample Print head needs to be cleaned Segments are missing The above sample may be shown in black and white, but the actual test prints in color (CMYK).
  • Page 171: Using The Head Cleaning Utility

    Note: Print head cleaning uses both color and black ink. To avoid wasting ink, clean the print head only if print quality declines; for example, if the printout is blurry or the color is incorrect or missing. Use the Nozzle Check utility first to confirm that the print head needs to be cleaned.
  • Page 172 Caution: Never turn off the printer while the power light is flashing. Doing so may damage the printer. 5. When the power light stops flashing, click Print nozzle check pattern in the Head Cleaning dialog box to confirm that the head is clean and to reset the cleaning cycle. Below are nozzle check patterns: Good sample Print head needs to be cleaned...
  • Page 173 Note: To maintain print quality, we recommend turning on the printer for at least one minute every month. For Macintosh users Follow the steps below to clean the print head using the Head Cleaning utility. 1. Make sure that the printer is on and the error light is off.
  • Page 174: Using The Control Panel Buttons

    Note: To maintain print quality, we recommend turning on the printer for at least one minute every month. Using the control panel buttons Follow the steps below to clean the print head using the control panel buttons. 1. Make sure that the power light is on and that the error light is off.
  • Page 175: Aligning The Print Head

    3. When the power light stops flashing, print a nozzle check pattern to confirm that the head is clean and to reset the cleaning cycle. If print quality has not improved after repeating this procedure four or five times, turn the printer off and leave it alone overnight. Then, do the head cleaning again.
  • Page 176: For Macintosh Users

    1. Make sure that A4 size plain paper is loaded in the sheet feeder. 2. Access the printer software. For instructions, see “Accessing the printer software” on page 3-2. 3. Click the Utility tab, then click the Print Head Alignment button.
  • Page 177: Transporting The Printer

    4. If the outer case or the inside of the sheet feeder is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the printer cover closed to prevent water getting inside. 5. If the inside of the printer accidentally gets soiled with ink, wipe it off with a damp cloth.
  • Page 178: Updating And Uninstalling Software

    Caution: Leave the ink cartridges installed when you transport the printer. Removing the cartridges during transport can damage the printer. 2. Disconnect the interface cable from the printer. 3. Remove the paper from the sheet feeder and remove the paper support.
  • Page 179: Updating To Windows 98

    Add/Remove Programs icon in the Windows Control Panel and selecting EPSON Printer Software from the list. Click the Add/Remove button. The EPSON Printer Software Uninstall dialog box appears. Select the printer model and click OK. Then, install the printer software again.
  • Page 180: Updating The Printer Software In Windows 2000

    2. Click the Start button and select Settings, then choose Control Panel. 3. Double-click the Add/ Remove Program icon and select EPSON Printer Software from the list. Click the Add/Remove button. 4. Select the Stylus Photo 1290 or 890 icon and click OK. 5. Select OK. 9-13 Maintenance...
  • Page 181: For Macintosh

    If you are a Windows 98 user and using USB port, you also need to uninstall the USB printer. First, you must uninstall the EPSON USB printer and EPSON Status Monitor3. Then follow steps 1 and 2 above, and select EPSON USB printer device from the list. Click the Add/ Remove button and click OK when the message telling you to reboot the computer is displayed.
  • Page 182: Chapter 10 Troubleshooting

    The information that you need to diagnose and solve most common problems is provided by online problem solving, the printer’s control panel, the EPSON Status Monitor utility, or by running a printer operation check. Refer to the appropriate section below.
  • Page 183 If you encounter a problem, access the Problem Solver or Technical Support in one of the following ways: From the Windows Start menu Click Start, point to Programs and then to Epson, then click Technical Support. From Status Monitor 3 Click Technical Support in the Status Monitor 3 dialog box.
  • Page 184: Error Indicators

    Lights Problem and Solution Paper out No paper is loaded Check EPSON Status Monitor 3 or EPSON in the printer. StatusMonitor. Load paper in the sheet feeder, then press the maintenance button. The printer resumes printing and the light goes out.
  • Page 185: Epson Status Monitor

    Turn off the printer and contact your dealer. printer error has occurred. = on, = off, = flashing EPSON Status Monitor The EPSON Status Monitor utility provides status messages and a graphic display showing the current status of the printer. 10-4 Troubleshooting...
  • Page 186: Running A Printer Operation Check

    If a problem occurs while printing, an error message appears in the Progress Meter window. When the ink is out, click the How To button in the EPSON Status Monitor or Progress Meter window and EPSON Status Monitor will lead you step-by-step through the cartridge replacement procedure.
  • Page 187 4. Hold down the maintenance button and press the power button to turn on the printer. Then, release only the power button. When the printer starts the operation check, release the maintenance button. The printer prints an operation check page which includes the version of your printer’s ROM, the ink counter code, and a nozzle check pattern.
  • Page 188: Print Quality Problems

    If the check page does not print satisfactorily as shown below, there is a problem with the printer. For example, if any segment of the printed lines is missing, this could mean a clogged ink nozzle or a misaligned print head. Segments are missing The above sample may be show in black and white, but the actual check pattern prints in color.
  • Page 189: Vertical Misalignment Or Banding

    Make sure that Maximum is not selected as the Printable Area setting in your printer software. When this setting is selected, banding may occur in the expanded area. Make sure that the Media Type selected in the printer software is appropriate for the type of media loaded in the printer.
  • Page 190: Color Gaps

    Color gaps Try one or more of these solutions: Make sure that your paper is not damaged, dirty, or too old. Also, make sure that the printable side of the paper is face up in the sheet feeder. Run the Head Cleaning utility to clear any clogged ink nozzles.
  • Page 191: Blurry Or Smeared Printout

    Adjust the color settings in your application or in your printer software’s Advanced dialog box. For instructions, see “Making the Advanced settings” on page 3-12 for Windows or “Making the Advanced settings” on page 5-11 for Macintosh. Run the Head Cleaning utility. If colors are still incorrect or missing, replace the color ink cartridge.
  • Page 192 Remove each sheet from the output tray as it is printed, especially if you are using transparencies. If you are printing on glossy media or transparencies, place a support sheet (or a sheet of plain paper) beneath the stack. Or, load only one sheet at a time.
  • Page 193: Printout Problems Not Related To Print Quality

    Turn off the printer and computer. Make sure that the printer’s interface cable is securely plugged in. If you are using Windows NT 4.0, try to uninstall the EPSON Printer Port. Click Start, point to Programs and then to EPSON Printers, then click EPSON Printer Port Uninstall.
  • Page 194: Incorrect Margins

    Incorrect margins Try one or more of these solutions: Check the margin settings in your application. Make sure that the margins are within the printable area of the page. See “Paper” on page A-1 for specifications. Check the settings on the Paper menu (Windows) or in the Page Setup dialog box (Macintosh).
  • Page 195: Printout Has Smears On The Bottom Edge

    Printout has smears on the bottom edge Try one or more of these solutions: If the paper is curled toward the printable side, flatten it or curl it slightly toward the opposite side. Set the adjust lever to the “+” position, and clear the High Speed check box in your printer software’s Advanced dialog box.
  • Page 196: Paper Does Not Feed Correctly

    Paper Does Not Feed Correctly If one of the following problems has occurred, try the solution(s) listed for that problem. Paper does not feed Multiple pages feed The paper jams Paper is not ejected fully or is wrinkled Paper does not feed correctly when using roll paper Paper does not feed correctly when using the double-sided printing feature Paper does not feed...
  • Page 197: Multiple Pages Feed

    Then, load the paper again. Make sure that you follow any special loading instructions that came with your paper. See also “Paper Handling” on page 19. Multiple pages feed Make sure that the paper stack fits under the arrow mark located on the inside surface on the left edge guide.
  • Page 198: The Paper Jams

    The paper jams Press the maintenance button to eject the jammed paper. If the error does not clear, open the printer cover and remove all of the paper inside, including any torn pieces. Then, reload the paper in the sheet feeder and press maintenance button to resume printing.
  • Page 199: Paper Does Not Feed Correctly When Using Roll Paper

    If the paper is wrinkled when it comes out, it may be damp or too thin. Load a new stack. Note: Store any unused paper in its original packaging in a dry area. See “Paper” on page A-1 for specifications. Paper does not feed correctly when using roll paper If roll paper does not feed correctly, try the following:...
  • Page 200: Paper Does Not Feed Correctly When Using The Double-Sided Printing Feature

    Change the setting to Roll Paper, then cut the paper off at the back of the printer. Turn the printer power off to remove the paper from the front of the printer, then reload the roll paper as described in “Loading the Roll Paper” on page 2-1. Check for jammed paper or foreign objects inside the printer.
  • Page 201 All lights are off Lights came on and then went out Only the power light is on error light is flashing or on One of the ink out lights is flashing or on Ink out lights are on and the other lights are flashing 10-20 Troubleshooting...
  • Page 202: All Lights Are Off

    All lights are off Try one or more of these solutions: Press the power button to make sure that the printer is on. Turn off the printer and make sure that the power cord is securely plugged in. Make sure that your outlet works and is not controlled by a wall switch or timer.
  • Page 203: Error Light Is Flashing Or On

    If you are using Windows NT 4.0, try to uninstall the EPSON Printer Port. Click Start, point to Programs and then to EPSON Printers, then click EPSON Printer Port Uninstall. Follow the on-screen instructions. Windows 98 or 95 users can clear any stalled print jobs from the Spool Manager.
  • Page 204: Error Light Is On And Power Light Is Flashing

    Error light is on and power light is flashing Follow the steps below. 1. Press the maintenance button, then remove any paper in the printer. 2. Turn the printer off. Check for and remove any foreign objects or pieces of paper from inside the printer. Also, make sure that there is sufficient space around the vent on the back of the printer to allow proper ventilation.
  • Page 205: Operating System

    For best results, you should connect the printer directly to the computer’s USB port. If you must use multiple USB hubs, we recommend that you connect the printer to the first tier hub. Operating System Your computer must be a Windows 98 or Windows 2000 pre- installed model.
  • Page 206 If the Digital Signature Not Found dialog box appears during the installation process, click Yes. If you click No, you must follow the steps in the Quick Start Manual to install the printer software again. USB driver installation For Windows Me, 98 and 2000 users, follow the directions below to ensure that the USB driver is installed correctly.
  • Page 207 Print to the following port list box. For Windows 2000 users, click the Ports tab and make sure that USBxxx, EPSON Stylus Photo 1290 or 890 is displayed in the Print to the following port(s) list box.
  • Page 208 Photo 1290 or 890 appears, the printer software is not installed correctly. If neither USB Printer nor EPSON Stylus Photo 1290 or 890 appears under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again.
  • Page 209 4. Under Other devices, select USB Printer or EPSON Stylus Photo 1290 or 890 and click Remove. Then, click OK. 5. When the following dialog box appears, click OK. Then click OK to close the System Properties dialog box. 6. Turn off the printer and restart your PC. Then, reinstall the drivers from the beginning, following the instructions in the Quick Start Manual.
  • Page 210: Cancelling Printing

    USB printer device driver and the printer software. First, uninstall EPSON Printer Software using the Add/Remove Programs utility in the Control Panel, then uninstall EPSON USB Printer Devices. Next, reinstall the software as described in the Quick Start Manual. If EPSON USB Printer Devices is not registered in the Add/Remove Programs list, access the CD-ROM and double-click epusbun.exe.
  • Page 211 (with printers on a network this may be called a print queue). When a print job reaches the top of the line, the EPSON Spool Manager sends the job to the printer. From the Spool Manager, you can cancel print jobs. You can also...
  • Page 212: For Windows 2000 And Nt 4.0 Users

    After you send a print job, an EPSON Stylus Photo 1290 or 890 button appears on the taskbar. Click this button to open the EPSON Spool Manager. For Windows 2000 and NT 4.0 users When you send a print job to the printer, the Progress Meter appears on your computer screen.
  • Page 213 When background printing is on Follow the steps below to cancel a print job. 1. Select EPSON Monitor3 from the application menu. 2. Press the power button to turn off the printer. 3. In the Document Name list, select the document which is...
  • Page 214: Technical Support Web Site

    Regional Customer Services If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer from whom you purchased your product.
  • Page 215: Chapter 11 Options And Consumable Products

    Caution: Use only interface cables which meet the specifications listed above. Using other cables may cause the printer to malfunction. Consumable products The following ink cartridges and EPSON special media are available for your printer. 11-1 Options and Consumable Products...
  • Page 216: Ink Cartridges

    Stylus Photo 890: T008 Note: The product numbers of ink cartridges may vary by location. Media types EPSON offers specially-designed media for ink jet printers to meet most high-quality printing needs. Note: For the latest information of the available media, visit our regional customer service web site.
  • Page 217 EPSON Photo Quality Ink Jet Paper (B)* S041070 EPSON Photo Quality Ink Jet Cards (A6) S041054 EPSON Photo Quality Ink Jet Cards (5 × 8”) S041121 EPSON Photo Quality Ink Jet Cards (8 × 10”) S041122 EPSON Photo Quality Self Adhesive Sheets (A4) S041106...
  • Page 218 EPSON Photo Paper (Super A3/Super B)* S041143 EPSON Photo Paper (B)* S041156 EPSON Photo Paper (4 × 6”) S041134 EPSON Photo Paper (4 × 6” No Perforations) S041458 EPSON Photo Paper (100 × 150 mm) S041255 EPSON Photo Paper (200 × 300 mm) S041254 EPSON Photo Paper (89 mm ×...
  • Page 219 (100mm × 8M) EPSON Premium Glossy Photo Paper S041376 (210mm × 10M) EPSON Premium Glossy Photo Paper S041378 (329mm × 7M)* EPSON Ink Jet Back Light Film (A3)* S041131 * Only with the EPSON Stylus Photo 1290. 11-5 Options and Consumable Products...
  • Page 220: Appendix A Printer Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 221: Paper Specifications

    Legal (216 mm x 356 mm) Executive (184.2 mm × 266.7 mm) 5x7" (127 mm × 178 mm) 3.5x5" (89 mm × 127 mm) Paper types Plain bond paper, special paper distributed by EPSON Thickness 0.08 mm to 0.11 mm (for plain bond paper) Weight 64 g/m²...
  • Page 222: Index Cards

    Size 8 × 10” (203 mm × 254 mm) 5 × 8” (127 mm × 203 mm) Paper types Special paper distributed by EPSON Transparencies, Photo Quality Glossy Film: Stylus Photo 1290 Stylus Photo 890 A4 (210 mm × 297 mm)
  • Page 223 A3 (297 mm × 420 mm) B (279 mm × 432 mm) Letter (216 mm x 279 mm) A4 (210 mm × 297 mm) Paper types Special paper distributed by EPSON Photo Paper: Stylus Photo 1290 Stylus Photo 890 A4 (210 mm × 297 mm)
  • Page 224: Photo Stickers

    A4 (210 mm × 297 mm) 100mm x 8M 210mm x 10M 329mm x 10M Paper types Special paper distributed by EPSON Photo Stickers: Stylus Photo 1290 Stylus Photo 890 A6 (105 mm × 148 mm) with 4 or 16 frames...
  • Page 225: Printable Area

    EPSON Photo Quality Glossy Film and Self Adhesive Sheets should be stored under the following conditions: Temperature 15 to 30°C Humidity 20 to 60% RH EPSON Ink Jet Back Light Film should be stored under the following conditions: Temperature 23 to 32°C Humidity 40 to 60% RH The film maybe smudged if you print below 22°C...
  • Page 226 Diagonal lines show printable area. The minimum top margin is 3.0 mm. When loading multiple sheets of EPSON Photo Quality Glossy Film, the minimum top margin is 30.0 mm. B-L: The minimum left margin is 3.0 mm. B-R: The minimum right margin is as follows: 3.0 mm for single sheets and C6 envelopes.
  • Page 227: Ink Cartridges

    20.1 mm (W) × 60.0 mm (D) × 38.5 mm (H) Dimensions Color ink cartridge You need to select a color ink cartridge that is available for your printer. EPSON Stylus Photo 1290 (T009) EPSON Stylus Photo 890 (T008) Printer Specifications...
  • Page 228 Caution: EPSON recommends the use of original EPSON ink cartridges only. Products not manufactured by EPSON may cause damage to your printer not covered by EPSON’s warranties. Do not use an ink cartridge if the date on the package has expired.
  • Page 229: Mechanical

    Mechanical Stylus Photo 1290 Stylus Photo 890 Paper feed Friction method Paper path Sheet feeder, rear entry Sheet About 100 sheets at 64 g/m² paper feeder capacity Dimensions Storage Storage Width: 609 mm Width: 471 mm Depth: 311 mm Depth: 290 mm...
  • Page 230: Electrical

    Electrical Input voltage range 198 to 264 V Rated frequency range 50 to 60 Hz Input frequency range 49.5 to 60.5 Hz Rated current 0,2 A Power consumption Approx. 15 W (ISO10561 Letter Pattern) Approx. 3 W in standby mode Note: Check the label on the back of the printer for the voltage of your printer.
  • Page 231: Safety Approvals

    Safety Approvals Low Voltage Directive 73/23/EEC EN 60950 EMC Directive 89/336/EEC EN 55022 Class B EN 55024 EN 61000-3-2 EN 61000-3-3 System Requirements Refer to the appropriate section below for the minimum and recommended computer system requirements necessary to use this printer.
  • Page 232: For Macintosh Computers

    Your Macintosh must also meet the following system requirements. Minimum System Requirements Recommended System Mac OS 8.1 Mac OS 8.5.1/ 8.6 / 9.X 14 MB of available memory 29 MB of available memory or more (For Stylus Photo 1290) (For Stylus Photo 1290) A-13 Printer Specifications...
  • Page 233 16 MB of available memory when 48 MB of available memory or more background printing is turned on. when background printing is turned (For Stylus Photo 1290) (For Stylus Photo 1290) 16 MB of available memory when 48 MB of available memory or more background printing is turned on.
  • Page 234: Glossary

    Glossary The following definitions apply specifically to printers. application Software that helps you carry out a particular task, such as word processing or financial planning. ASCII American Standard Code for Information Interchange. A standardized coding system for assigning numerical codes to letters and symbols. banding The horizontal lines that sometimes appear when printing graphics.
  • Page 235 ESC/P Abbreviation for EPSON Standard Code for Printers, the system of commands your computer uses to control your printer. It is standard for all EPSON printers and is supported by most applications for personal computers. ESC/P 2 The enhanced version of the ESC/P printer command language. Commands in this language produce laser-like features, such as scalable fonts and enhanced graphics printing.
  • Page 236 Flip Horizontal This printer software setting automatically flips your printout, left to right. font A style of type designated by a family name. grayscale A scale of shades of gray from black to white. Grayscale is used to represent colors when printing with black ink only.
  • Page 237 MicroWeave Printing in which images are printed in finer increments to reduce the possibility of banding and to produce laser-like images. See also banding. monochrome Printing which uses only one color of ink, usually black. nozzles Fine tubes in the print head through which ink is sprayed onto the page. Print quality may decline if the print head nozzles are clogged.
  • Page 238 Read Only Memory. A portion of memory that can only be read and cannot be used for data storage. ROM retains its contents when you turn off the printer. Red, green, and blue. These colors, in phosphors irradiated by a cathode ray tube (CRT) monitor’s electron gun, are used to create the additive array of screen colors.
  • Page 239 Macintosh 5-10 Windows 3-12 Edge guides 1 – – Background printing 5-15 Envelopes 1-6 – Buttons 2 EPSON Monitor 3 6-4 EPSON Spool Manager 4-3 EPSON Status Monitor 3 – (Windows) 4-4 Cleaning EPSON StatusMonitor – print head 9-3 (Macintosh) 6-1...
  • Page 240 Ink cartridge Replacement button 2 Windows 3-20 Ink cartridges Output tray 1 Replacing 8-1 Output tray extention 1 – Specifications A-8 Ink jet card 1-5 11-2 Ink jet paper 1-5 11-2 Page Setup dialog box 5-19 Ink setting Paper 1-1 11-2 Macintosh 5-14 Specifications A-1...
  • Page 241 Printer Software for Macintosh 6-1 changing settings 5-18 Transparencies 1-5 11-2 – utilities 5-41 5-42 – Troubleshooting 10-1 10-18 Printer Software for Windows – accessing 3-2 3-55 changing settings 3-15 – utilities 3-41 3-48 Updating the driver 9-13 Printing tips 4-1 USB interface cable connector 1 Utilities –...

This manual is also suitable for:

Stylus photo 890