GRASS VALLEY FT Server Instruction Manual
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GRASS VALLEY FT Server Instruction Manual

GRASS VALLEY FT Server Instruction Manual

Fault tolerant server platform
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FT Server
Fault Tolerant Server Platform
Instruction Manual
071-8852-01
September 2012

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Summary of Contents for GRASS VALLEY FT Server

  • Page 1 FT Server Fault Tolerant Server Platform Instruction Manual 071-8852-01 September 2012...
  • Page 3 FT Server Fault Tolerant Server Platform Instruction Manual 071-8852-01 September 2012...

  • Page 5: Table Of Contents

    Contents Chapter 1: About the FT Server....................7 Introduction...............................8 Standard features.............................8 Product component summary........................8 Front view..............................9 Rear view components...........................10 Chapter 2: FT Server Installation Information................13 Installation overview..........................14 Unpacking...............................14 Rack types..............................15 Installing rack rail brackets in untapped rack..................15 Installing rack rail brackets in tapped rack...................17 Install rack rail brackets in IT rack.......................20...
  • Page 6 Creating a recovery disk image for storing on E:................71 Restoring from a system-specific recovery disk image on E:..............73 Restoring a GV STRATUS Core server on a FT server platform from a generic image.....74 Restoring from the generic recovery disk image.................76 Setting OS Boot Monitoring in BIOS....................77...

  • Page 7: Chapter 1: About The Ft Server

    Chapter About the FT Server This section contains the following topics: • Introduction • Standard features • Product component summary • Front view • Rear view components 07 September 2012 FT Server Instruction Manual...

  • Page 8: Introduction

    This switching occurs seamlessly from the failed CPU/IO module to the other module, minimizing loss of data or application state. You can use the FT server series in a mission-critical system where high availability is required. By the use of the Windows Server 2008 operating system, it also provides outstanding openness for general-purpose applications, etc.

  • Page 9: Front View

    • One monitor connector for connecting a display device. Front view The front view of the FT server front bezel is shown below. The front bezel comes packaged separately and should be installed after rack mounting the FT server. It should remain installed during normal operation for proper cooling of the unit.

  • Page 10: Rear View Components

    CPU/IO Module 1 On/Off switch Related Topics Front status LEDs (bezel removed) on page 64 Rear view components A rear view of the main components of the FT server is shown below. Management Teamed CPU/IO module 0 CPU/IO LAN for CPU/IO 0...
  • Page 11 About the FT Server Each CPU/IO module has a Maintenance LAN connector and dual LAN connectors for communication. Three USB ports are available on the system backplane for mouse and keyboard connection. All system cabling is described later in this manual.
  • Page 12 About the FT Server FT Server Instruction Manual 07 September 2012...

  • Page 13: Chapter 2: Ft Server Installation Information

    Chapter FT Server Installation Information This section contains the following topics: • Installation overview • Unpacking • Rack types • Install chassis in rack • Install CPU/IO modules • 2.5 inch hard disk drives • Cable connections • STRATUS-CS-FT server: Express, Core •...

  • Page 14: Installation Overview

    FT Server Installation Information Installation overview The FT server must be rack-mounted. It is a precision device and should be installed only by qualified maintenance personnel. Observe the following warning and cautions to unpack, install, and use the FT server safely: •...

  • Page 15: Rack Types

    37 Rack types The FT server can be installed in any of the standard 19 inch video or EIA racks listed below. • A standard 19 inch video rack with 0.281 round untapped holes with universal spacing requires the installation of a front adapter flange and a front plate included in the accessory kit.
  • Page 16 FT Server Installation Information 2. On both sides of the rack, line up the front adapter and plate as shown below. 3. Attach the front adapters and plates to the front of the rack with the panhead screws provided on the left and right sides of the rack front.

  • Page 17: Installing Rack Rail Brackets In Tapped Rack

    5. Now go to the instructions for installing the FT server chassis. Installing rack rail brackets in tapped rack The FT server chassis requires 4RUs of space. Be sure to have another person help you to install the chassis, do not attempt to install it alone.
  • Page 18 FT Server Installation Information 2. On both sides of the rack front, line up the front adapter as shown below. 3. Attach the front adapters to the front of the rack with the panhead screws provided on the left and right sides of the rack front.
  • Page 19 FT Server Installation Information 4. Attach a rear adapter to the rear of each rack rail. 5. Attach the rear of each adapter/rack rail assembly to the left and right rear sides of the rack using the 4 screws and washers.

  • Page 20: Install Rack Rail Brackets In It Rack

    FT Server Installation Information Install rack rail brackets in IT rack The FT server chassis requires 4RU of space. Be sure to have another person help you to install the chassis, do not attempt to install it alone. You will need the following hardware from the accessory kit to install the rack rail brackets to support the chassis in an EIA IT rack: •...
  • Page 21 FT Server Installation Information 4. Install the rack rail brackets from the rear side of the rack with their flat sides facing in. Attach the brackets to the rack by installing the four panhead screws with washers just above the 1RU mark and just below the 3RU mark as shown below.

  • Page 22: Temperature Requirements For Rack Installation

    FT server in the rack. • The operating temperature of the FT server is from 10 degrees C (50 degrees F) to 35 degrees C (95 degrees F). Please take adequate precautions and measures for maintaining the proper airflow inside the rack as well as in the room so that the internal temperature can be kept within this range during operation.
  • Page 23 FT Server Installation Information NOTE: Installation will vary slightly according to whether there is an adapter on the front of the rack. A standard EIA IT rack with no adapters is shown. 1. Remove the front unit containing the DVD drive and the LED module from the front of the chassis by loosening the screw at the bottom of the unit and pulling it out.
  • Page 24 FT Server Installation Information 5. Loosely install the 8 plate screws through the holes on the inside of the empty chassis, fastening to the threaded holes in the side rack mount rails, as shown below. Tighten just enough to hold them in place.
  • Page 25 FT Server Installation Information 8. Remove the 4 panhead screws you installed earlier. 9. Fasten the bezel brackets to the front of the chassis on each side. Use the 4 panhead screws. Tighten securely. 07 September 2012 FT Server Instruction Manual...

  • Page 26: Install Cpu/Io Modules

    FT Server Installation Information 10. Reinstall the system backplane in the rear of the chassis by inserting it straight into the slot then sliding it all the way to the left. Fasten the thumb screws securely by turning to the right.
  • Page 27 FT Server Installation Information mirrored at the factory. Once you have powered up the system, Primary and Secondary modules or any hard drives should not be swapped. 1. Mount either module into the enclosure by sliding it into the top slot. As you slide the module in, press down on the side locking lever on the left side of the module so the module slides in past the locking mechanism.

  • Page 28: 2.5 Inch Hard Disk Drives

    2.5 inch hard disk drives The 2.5-inch hard disk drive bays in front of the FT server can mount up to 16 hard disk drives with the 2.5 inch width exclusive trays. All hard disk drives are installed and mirrored at the factory. Do not swap the positions of any hard disk drives.

  • Page 29: Cable Connections

    FT Server Installation Information Cable connections Cable connections to the FT server are made on the rear of the unit to the backplane and to both CPU/IO modules as described here. Refer to the illustration of the rear module and its cable connections below.

  • Page 30: Stratus-Cs-Ft Server: Express, Core

    These roles require a connection to the control network. NOTE: If there are multiple control networks and switches, such as on a redundant K2 SAN, the FT server is connected to one control network only. For example, do not connect to both the A and B control networks.
  • Page 31 1. With the front bezel removed, press the power switch located on the front panel. Lift up the acrylic cover in front of the power switch, and press the power switch to turn on the FT server. 07 September 2012...

  • Page 32: Cpu/Io Module Status

    2. Once the system has booted up, the GV logo should be displayed on the screen of the display unit. While the GV logo is displayed on the screen, the FT server is performing a power-on self test (POST) to check the unit. Upon the completion of POST, the OS will start.

  • Page 33: Post Check

    FT Server Installation Information POST check POST (Power-On Self Test) is a self-test function stored on the motherboard of the FT server. When you power on the server, the POST will start automatically to check the motherboard, ECC memory modules, CPU/IO modules, keyboard, mouse, etc. It also shows startup messages for various BIOS setup utilities.

  • Page 34: Post Error Messages

    FT Server Installation Information 4. A message appears at the lower left of the screen (shown below), prompting for startup of the BIOS setup utility SETUP. You will need to start it when you want to modify the configuration for using the server. Unless this message appears together with an error message, you do not need to start the utility to modify the configuration.
  • Page 35 FT Server Installation Information The POST running LCD format is shown in the table below. The POST running LCD format detail is shown in the table below. Display Description XXXX Normal: Currently executing POST code ZZZZ BIOS Build Number The message displays the state of duplication on the upper row of LCD by software driver after the OS boots.

  • Page 36: Post Or Os Error Behavior

    FT Server Installation Information LCD Message Representation Comments Action Split Mode Upper DC ON The message is Active Upgrade displayed on the standby CPU/IO module during Split mode. POST or OS Error behavior If the POST or OS startup does not finish normally, the server will reboot itself automatically.

  • Page 37: Install Or Remove Front Bezel

    FT Server Installation Information LED Name Function Description System Fault LED Amber is on or blinking if Amber: Either CPU/IO module has a failure. either CPU/IO module is broken. When LED is on, detail A CPU/IO module can not be brought up in case information is displayed on that CPU/IO module is not connected to AC.

  • Page 38: Power Off

    NOTE: Keep the front bezel installed on the unit during normal operation. Power off Follow the steps below to turn off the power. If the FT server is plugged to a UPS (Uninterrupted Power Supply), refer to the manuals included with the UPS or the application that controls the UPS.

  • Page 39: Chapter 3: Configuring The Ft Server

    Chapter Configuring the FT Server This section contains the following topics: • Configuration overview • Service Program configuration • Confirming control software version • Disk operations • Dual disk configuration overview • Build dynamic disk • Duplex LAN configuration overview...

  • Page 40: Configuration Overview

    STRATUS documentation for further instructions. If you have received your FT server from the factory as a replacement for an older server in a STRATUS Media Workflow system, it will require the installation of STRATUS software using SiteConfig.

  • Page 41: Confirming Control Software Version

    The topics in this section explain disk operation using the RDR (Rapid Disk Resync) function. The FT server duplicates disks to secure data by using the Rapid Disk Resync (RDR) function. The topics in this section describes operations such as configuration of dual settings to disks and replacement of disks.
  • Page 42 Configuring the FT Server CAUTIONS: Read the following cautions before using the RDR Utility: • RDR can only be used on the disks inserted into the built-in slots of the FT server. It cannot be used on the dynamic disk.

  • Page 43: System Disk Dual Configuration Procedure

    Configuring the FT Server • Create a data disk partition after configuring the RDR. If you create a data disk partition before configuring the RDR, the partition's drive letters may be deleted when the RDR is configured. System disk dual configuration procedure Read the Dual Disk Configuration Overview before performing this procedure.
  • Page 44 Configuring the FT Server 3. Start by going to and select Computer Management Start | Administrative Tools Disk Management in the left tree. If the disk reports on the right pane, right-click on the relevant disk Not Initialized to initialize.
  • Page 45 Configuring the FT Server 5. Click 07 September 2012 FT Server Instruction Manual...
  • Page 46 Configuring the FT Server 6. Verify that disk synchronization has been started and the status of the DISK ACCESS LED and RDR Utility display changes during synchronization as described in the table and RDR Utility screen below: During synchronization Disk Access LED...

  • Page 47: Data Disk Dual Configuration Procedure

    Configuring the FT Server Synchronization completed Disk Access LED RDR Utility Synchronization source disk Green and blinking Duplex Synchronization destination Green and blinking Duplex disk RDR Virtual disk Duplex None Data disk dual configuration procedure NOTE: Read the Dual Disk Configuration Overview before performing this procedure.
  • Page 48 Configuring the FT Server 2. Start by going to , and select Computer Management Start | Control Panel | Administrative Tools on the left tree. If the disk which is to be set as dual configuration shows as Disk Management on the right pane, right-click on the relevant disk to initialize.
  • Page 49 Configuring the FT Server 4. When the dialog box shown below comes up asking you to do a system reboot, click 5. Click when the operation complete dialog box appears. NOTE: If you set RDR on a disk that includes a system partition disabled to mount, a system restart pop-up message appears.
  • Page 50 Configuring the FT Server 7. Right-click on Slot 1 of the PCI module 11 from the left pane of the RDR Utility, then click Physical Disk To RDR Virtual Disk 8. Click in the dialog box that appears. FT Server Instruction Manual...
  • Page 51 Configuring the FT Server 9. Verify that disk synchronization has started and the status of the DISK ACCESS LED and RDR Utility display changes as shown in the table and the RDR Utility screen below. During synchronization DISK ACCESS LED...

  • Page 52: Re-Synchronize Physical Disk From Rdr Virtual Disk

    Configuring the FT Server Synchronization completed Disk Access LED RDR Utility Condition Status Synchronization source disk Green and blinking Online Synchronization destination Green and blinking Online disk RDR Virtual disk Duplex None 10. Do this procedure for all hard disk drives.

  • Page 53: Set As Active Rdr Plex

    Configuring the FT Server 3. Confirm that the re-synchronization starts and the status of disks changes as shown below: Resynchronizing DISK ACCESS LED RDR Utility Op State: State Status Source disk Amber (Blinking) Simplex Destination disk Amber (Blinking) Syncing RDR Virtual disk...

  • Page 54: Verify Rdr Virtual Disk

    Configuring the FT Server 2. In the dialog box, click Set As Active RDR Plex Active RDR Plex can be viewed from of the RDR Virtual Disk. (In the image Active RDR Plex below, the disk in slot 1 of PCI module 10 is set to Active RDR Plex among physical disks constructing RDR Virtual Disk 2.)

  • Page 55: Stop Verifying Rdr Virtual Disk

    Configuring the FT Server Stop verifying RDR virtual disk Verification of RDR virtual disk in progress can be stopped with the procedure below: 1. Start the RDR Utility and right-click in the left pane and click RDR Virtual Disk x...

  • Page 56: Duplex Lan Configuration Overview

    Set duplex LAN configuration The duplex LAN configuration for the FT server has been done at the factory. There is no need to redo this configuration after installing your server. However, the procedure is provided here in case it is needed on the customer site.
  • Page 57 Configuring the FT Server 2. Select a target Network Adapter (shown below). Right-click on it and select from the Properties menu displayed to show the Properties dialog box. IMPORTANT: The display of Network Adapters may be duplicated as shown below, depending on the status at installation.
  • Page 58 Configuring the FT Server 3. Select the tab in the Properties window. Check the button and Teaming Team with other adapters click New Team 4. Enter team name and click Control Team Next FT Server Instruction Manual 07 September 2012...
  • Page 59 Configuring the FT Server 5. Select the adapters that correspond to the two left-hand ports (when facing the rear panel) and click Next 6. Select as a team mode. Click Adapter Fault Tolerance Next 07 September 2012 FT Server Instruction Manual...
  • Page 60 Configuring the FT Server 7. Click Finish 8. Open the Modify Team dialog box as follows: a) In , right-click and select . The Device Manager | Network Adapters Control Team Properties Properties dialog box opens. b) Select the tab.

  • Page 61: Name Teams

    Configuring the FT Server Name teams Before beginning this task, make sure of the following: • Adapters are named • The teams are created 1. Open Windows Network Connections. 2. Select adapter names in the “Device Name” column and rename them as follows: •...
  • Page 62 Configuring the FT Server FT Server Instruction Manual 07 September 2012...

  • Page 63: Chapter 4: Servicing The Ft Server

    Chapter Servicing the FT Server This section contains the following topics: • Checking status with LEDs • Diagnostics, logs and error messages • Backup and recovery strategies • Replacing failed components 07 September 2012 FT Server Instruction Manual...

  • Page 64: Checking Status With Leds

    Servicing the FT Server Checking status with LEDs Use the LED guides in this section to troubleshoot the FT server. All LED indicators are described in detail in this section. Front status LEDs (bezel removed) A front view of a fully loaded chassis with two CPU/I/O modules with the front bezel removed is shown below.

  • Page 65: Expressscope Leds

    • (15) SLIDE-TAG: A Label where N-Code and Serial number are printed is pasted to this tag. ExpressScope LEDs On the front of the FT server with the front bezel removed, the EXPRESSSCOPE LEDs (amber) can be accessed to determine if either CPU/IO module has failures. The LEDs on the upper line correspond to the upper names and the LEDs on the lower line correspond to the lower names.
  • Page 66 Servicing the FT Server Name Meaning Possible Cause Action Module Power LED Indicates Power Green: Module DC ON condition of module. Green blinking: Module DC OFF (AC Off: Module AC OFF PRIMARY LED Indicates Primary state Green: IO part of of IO Module.
  • Page 67 Servicing the FT Server Name Meaning Possible Cause Action VLT (Power error Amber LED illuminates CPU/IO module failure Replace CPU/IO LED) when electric voltage module. Power Supply Unit failure occurs in failure CPU/IO module. MEM NUMBER Amber LED illuminates Four LEDs indicate...

  • Page 68: Lan Leds

    Servicing the FT Server LAN LEDs The LED indicators on the Ethernet LAN connectors are described below. • LINK/ACT LED: The LINK/ACT LED shows the status of a standard network port. It is green if power is supplied to the main unit and hub and they are connected correctly (LINK). It blinks green while the network port sends or receives data (ACT).

  • Page 69: Diagnostics, Logs And Error Messages

    CPU/IO module you want to monitor. The Virtual LCD specifications are given in the sections below. Collecting event logs Collect the logs of various events that have occurred in the FT server. It is recommended that you collect all the logs of , and using the following procedure.

  • Page 70: Collecting Configuration Logs

    Servicing the FT Server 3. Click in the menu. Save Log File As... Action 4. Enter the name of the target archive log file in the box. File name 5. Select the format of the target log file from the...

  • Page 71: Collecting Diagnostic Information With Dr. Watson

    C: and D: drives. When you receive a FT server from the factory, the machine has a system-specific image on the E: drive. For the highest degree of safety, you should copy this image to a secure location that is not on the FT device itself.
  • Page 72 Servicing the FT Server 5. Do the following: a) Insert the Recovery CD. b) Restart the machine. If there is a problem restarting, hold the standby button down for five seconds to forced a hard shutdown. The press the standby button again to startup.

  • Page 73: Restoring From A System-Specific Recovery Disk Image On E

    Servicing the FT Server Restoring from a system-specific recovery disk image on E: Use this task to restore a server using an image made from that particular server. If restoring from a generic factory default image, use the appropriate task.

  • Page 74: Restoring A Gv Stratus Core Server On A Ft Server Platform From A Generic Image

    22. Wait until startup processes are complete on the top CPU/IO module. Leave the module running. 23. On the bottom CPU/IO module, connect AC power cabling. The module starts up. Restoring a GV STRATUS Core server on a FT server platform from a generic image 1. Disconnect network cables.
  • Page 75 31. Do any Windows High Priority updates that are not already installed. 32. Install GV STRATUS software. 33. If the FT server has a proxy share, on proxy share security settings make sure the local "Everyone" has read permission. 07 September 2012...

  • Page 76: Restoring From The Generic Recovery Disk Image

    Servicing the FT Server 34. If the FT server has a proxy share, add the local GVAdmin account to the local Administrators group and on proxy share security settings give that GVAdmin account full permissions. Related Topics Setting OS Boot Monitoring in BIOS...

  • Page 77: Setting Os Boot Monitoring In Bios

    Servicing the FT Server 11. On the Restoration Type Selection page, select and then click Restore disks or partitions Next 12. On the Partition or Disk to Restore page, select and then click (C:) Next 13. On the Restored Partition Location page, select...

  • Page 78: Turn Off Ft Server Firewall

    Turn off FT server firewall This task applies to the following: • A GV STRATUS Core server on a FT server platform. Systems with the Microsoft Windows Server 2008 R2 operating system require special configuration. A server must have its firewall disabled for proper K2 system operation. This includes the Windows firewall that has different profiles for workgroup, domain, etc.
  • Page 79 Servicing the FT Server 2. From the Windows desktop click and in the box type the following Start Search programs and files and then press Enter wf.msc The Windows Firewall with Advanced Security window opens. 07 September 2012 FT Server Instruction Manual...

  • Page 80: Remove Gvadmin Account From Deny Log On Locally List

    Servicing the FT Server 3. At the bottom of the Overview section, click Windows Firewall Properties The Properties dialog box opens. 4. On the tab, set Domain Profile Firewall state 5. On the tab, set Private Profile Firewall state 6. On the...

  • Page 81: Replacing Failed Components

    Servicing the FT Server Replacing failed components The components that can be replaced if a failure occurs in the field, FRUs (Field Replaceable Units), are described in this section. Follow instructions replacement for each type of component as given in this section.

  • Page 82: Replacing Optical Dvd Drive

    Replacing Optical DVD drive Use this procedure if you need to replace the optical DVD drive. You may remove this drive while the FT server is powered up. 1. Remove the front bezel from the chassis. 2. Remove the entire front unit containing the optical DVD drive by turning the thumb screw on the bottom of the drive unit to the left and pulling out the entire unit.

  • Page 83: Servicing Hard Disk Drives

    Servicing the FT Server 3. Once the drive unit is free, loosen the top screw holding the DVD drive in the front unit. 4. Pull out the DVD drive. 5. Reverse the steps above to install a replacement DVD drive.
  • Page 84 Servicing the FT Server 3. Refer to the table below, if either of the values is different from the normal value, the disk has an error. Property name Description Normal value (no error) MTBF: HardCurrent Mean time between hardware Unknown...
  • Page 85 Servicing the FT Server 3. Unlock the hard disk drive. 4. Firmly hold the handle of the hard disk drive and insert the drive into the slot. Follow these tips when installing a hard disk drive. Refer to the illustration above: •...
  • Page 86 Servicing the FT Server 5. Slowly close the lever. When the lever is locked, you will hear a clicking sound. Check that the hook of the lever is engaged with the frame. 6. Press the POWER switch to power on.
  • Page 87 Servicing the FT Server 4. Firmly hold the handle of the hard disk drive and insert the drive into the slot. Follow these tips when installing a hard disk drive. Refer to the illustration above: • Insert the disk until the lever hook touches the server frame.
  • Page 88 Servicing the FT Server FT Server Instruction Manual 07 September 2012...

  • Page 89: Appendix A: Specifications

    Appendix Specifications This section contains the following topics: • CPU/IO module specifications • Storage device specifications • Mechanical specifications • Power supply specifications • Environmental specifications 07 September 2012 FT Server Instruction Manual...

  • Page 90: Cpu/Io Module Specifications

    Specifications CPU/IO module specifications The FT server CPU specifications are shown in the table below: CPU/IO Module Specification 2 Xeon E5504 (4-core 2.00GHz) Clock 2GHz Memory 12GB (6 x 2GB) Hard Disk Drives 5 x 146GB 15Krpm per CPU/IO module...

  • Page 91: Power Supply Specifications

    Specifications Characteristic Specification Weight Maximum 51.5kg , 113.3 lbs Power supply specifications The FT server power supply specifications are shown in the table below: Power Supply Specifications Type AC 100V-240V +/- 10%, 50/60Hz +/- 3Hz Power 1400VA, 1390W Consumption Environmental specifications...

  • Page 92: Ft Server Instruction Manual 07 September

    Specifications FT Server Instruction Manual 07 September 2012...

  • Page 93: Appendix B: Trademarks And Agreements

    Appendix Trademarks and Agreements This section contains the following topics: • Trademarks • JPEG acknowledgment 07 September 2012 FT Server Instruction Manual...

  • Page 94: Jpeg Acknowledgment

    Profile, Profile XP, NetCentral, NewsBrowse, NewsEdit, NewsQ, NewsShare, NewsQ Pro, and Media Manager are either registered trademarks or trademarks of Grass Valley USA, LLC. in the United States and/or other countries. Grass Valley USA, LLC. products are covered by U.S. and foreign patents, issued and pending.
  • Page 95 83 optical DVD drive 82 cable connections installation 29 hard disk drives cabling about replacing 84 STRATUS FT server Express, Core 30 installation 28, 84, 86 configuration installing replacement drive 84, 86 overview 40 locating failed drives 83 configuration logs...
  • Page 96 47 from virtual disk 52 load balancing 55 overview 41 teaming set resync priority 55 network adapters 56 system disk configuration 43 temperature requirements 22 verify virtual diskl 54 trademarks 94 FT Server Instruction Manual 07 September 2012...

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