GRASS VALLEY FT Instruction Manual
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GRASS VALLEY FT Instruction Manual

GRASS VALLEY FT Instruction Manual

Fault tolerant server platform
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FT Server
Fault Tolerant Server Platform
Instruction Manual
071-8852-03
20131220

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Summary of Contents for GRASS VALLEY FT

  • Page 1 FT Server Fault Tolerant Server Platform Instruction Manual 071-8852-03 20131220...
  • Page 3 FT Server Fault Tolerant Server Platform Instruction Manual 071-8852-03 20131220...

  • Page 5: Table Of Contents

    Install rack rail brackets in IT rack.......................17 Temperature requirements for rack installation...................19 Install chassis in rack..........................19 Install CPU/IO modules..........................23 2.5 inch hard disk drives.........................25 Cable connections..........................26 STRATUS-CS-FT server: Core (B1, C1)....................27 Power up ..............................28 CPU/IO module status..........................29 POST check............................30 POST flow details..........................30 POST error messages........................31 POST Message...........................31...
  • Page 6 Acronis 8162: Restoring from a system-specific recovery disk image on E: Type I......70 Acronis 11.5: Restoring from a system-specific recovery disk image on E: Type II......71 Restoring a GV STRATUS Core Server on a FT Server platform from a generic image....73 Setting OS Boot Monitoring in BIOS....................80 Turn off FT server firewall........................80...

  • Page 7: About The Ft Server

    In addition, there is a Type I FT server and a Type II FT server. Each server type corresponds to a different generation of the base platform. Both the Type I FT server and the Type II FT server are provided at the two performance levels mentioned above.

  • Page 8: Product Component Summary

    • One monitor connector for connecting a display device. Front view The front view of the FT server front bezel is shown below. The front bezel comes packaged separately and should be installed after rack mounting the FT server. It should remain installed during normal operation for proper cooling of the unit.

  • Page 9: Rear View Components

    CPU/IO Module 1 On/Off switch Related Topics Front status LEDs (bezel removed) on page 59 Rear view components A rear view of the main components of the FT server is shown below. Management Teamed CPU/IO module 0 CPU/IO LAN for CPU/IO 0...
  • Page 10 About the FT Server Each CPU/IO module has a Maintenance LAN connector and dual LAN connectors for communication. Three USB ports are available on the system backplane for mouse and keyboard connection. All system cabling is described later in this manual.

  • Page 11: Ft Server Installation Information

    FT Server Installation Information Installation overview The FT server must be rack-mounted. It is a precision device and should be installed only by qualified maintenance personnel. Observe the following warning and cautions to unpack, install, and use the FT server safely: •...

  • Page 12: Rack Types

    34 Rack types The FT server can be installed in any of the standard 19 inch video or EIA racks listed below. • A standard 19 inch video rack with 0.281 round untapped holes with universal spacing requires the installation of a front adapter flange and a front plate included in the accessory kit.
  • Page 13 FT Server Installation Information 2. On both sides of the rack, line up the front adapter and plate as shown below. 3. Attach the front adapters and plates to the front of the rack with the panhead screws provided on the left and right sides of the rack front.

  • Page 14: Installing Rack Rail Brackets In Tapped Rack

    5. Now go to the instructions for installing the FT server chassis. Installing rack rail brackets in tapped rack The FT server chassis requires 4RUs of space. Be sure to have another person help you to install the chassis, do not attempt to install it alone.
  • Page 15 FT Server Installation Information 2. On both sides of the rack front, line up the front adapter as shown below. 3. Attach the front adapters to the front of the rack with the panhead screws provided on the left and right sides of the rack front.
  • Page 16 5. Attach the rear of each adapter/rack rail assembly to the left and right rear sides of the rack using the 4 screws and washers. 6. Now go to the instructions for installing the FT serverchassis. FT Server Instruction Manual...

  • Page 17: Install Rack Rail Brackets In It Rack

    FT Server Installation Information Install rack rail brackets in IT rack The FT server chassis requires 4RU of space. Be sure to have another person help you to install the chassis, do not attempt to install it alone. You will need the following hardware from the accessory kit to install the rack rail brackets to support the chassis in an EIA IT rack: •...
  • Page 18 FT Server Installation Information 4. Install the rack rail brackets from the rear side of the rack with their flat sides facing in. Attach the brackets to the rack by installing the four panhead screws with washers just above the 1RU mark and just below the 3RU mark as shown below.

  • Page 19: Temperature Requirements For Rack Installation

    FT server in the rack. • The operating temperature of the FT server is from 10 degrees C (50 degrees F) to 35 degrees C (95 degrees F). Please take adequate precautions and measures for maintaining the proper airflow inside the rack as well as in the room so that the internal temperature can be kept within this range during operation.
  • Page 20 FT Server Installation Information NOTE: Installation will vary slightly according to whether there is an adapter on the front of the rack. A standard EIA IT rack with no adapters is shown. 1. Remove the front unit containing the DVD drive and the LED module from the front of the chassis by loosening the screw at the bottom of the unit and pulling it out.
  • Page 21 FT Server Installation Information 5. Loosely install the 8 plate screws through the holes on the inside of the empty chassis, fastening to the threaded holes in the side rack mount rails, as shown below. Tighten just enough to hold them in place.
  • Page 22 FT Server Installation Information 8. Remove the 4 panhead screws you installed earlier. 9. Fasten the bezel brackets to the front of the chassis on each side. Use the 4 panhead screws. Tighten securely. FT Server Instruction Manual 20131220...

  • Page 23: Install Cpu/Io Modules

    FT Server Installation Information 10. Reinstall the system backplane in the rear of the chassis by inserting it straight into the slot then sliding it all the way to the left. Fasten the thumb screws securely by turning to the right.
  • Page 24 FT Server Installation Information mirrored at the factory. Once you have powered up the system, Primary and Secondary modules or any hard drives should not be swapped. 1. Mount either module into the enclosure by sliding it into the top slot. As you slide the module in, press down on the side locking lever on the left side of the module so the module slides in past the locking mechanism.

  • Page 25: 2.5 Inch Hard Disk Drives

    2.5 inch hard disk drives The 2.5-inch hard disk drive bays in front of the FT server can mount up to 16 hard disk drives with the 2.5 inch width exclusive trays. All hard disk drives are installed and mirrored at the factory. Do not swap the positions of any hard disk drives.

  • Page 26: Cable Connections

    FT Server Installation Information Cable connections Cable connections to the FT server are made on the rear of the unit to the backplane and to both CPU/IO modules as described here. Refer to the illustration of the rear module and its cable connections below.

  • Page 27: Stratus-Cs-Ft Server: Core (B1, C1)

    These cabling instructions apply to GV STRATUS Express server and GV STRATUS Core server, specified as follows: • Grass Valley FT server with one or more roles from the following list only: • GV STRATUS Ingest Services (Required) • GV STRATUS Control Panel Service (Required) •...

  • Page 28: Power Up

    1. With the front bezel removed, press the power switch located on the front panel. Lift up the acrylic cover in front of the power switch, and press the power switch to turn on the FT server. FT Server Instruction Manual...

  • Page 29: Cpu/Io Module Status

    2. Once the system has booted up, the GV logo should be displayed on the screen of the display unit. While the GV logo is displayed on the screen, the FT server is performing a power-on self test (POST) to check the unit. Upon the completion of POST, the OS will start.

  • Page 30: Post Check

    FT Server Installation Information POST check POST (Power-On Self Test) is a self-test function stored on the motherboard of the FT server. When you power on the server, the POST will start automatically to check the motherboard, ECC memory modules, CPU/IO modules, keyboard, mouse, etc. It also shows startup messages for various BIOS setup utilities.

  • Page 31: Post Error Messages

    FT Server Installation Information 4. A message appears at the lower left of the screen (shown below), prompting for startup of the BIOS setup utility SETUP. You will need to start it when you want to modify the configuration for using the server. Unless this message appears together with an error message, you do not need to start the utility to modify the configuration.
  • Page 32 FT Server Installation Information The POST running LCD format is shown in the table below. The POST running LCD format detail is shown in the table below. Display Description XXXX Normal: Currently executing POST code ZZZZ BIOS Build Number The message displays the state of duplication on the upper row of LCD by software driver after the OS boots.

  • Page 33: Post Or Os Error Behavior

    FT Server Installation Information LCD Message Representation Comments Action Split Mode Upper DC ON The message is Active Upgrade displayed on the standby CPU/IO module during Split mode. POST or OS Error behavior If the POST or OS startup does not finish normally, the server will reboot itself automatically.

  • Page 34: Install Or Remove Front Bezel

    FT Server Installation Information LED Name Function Description System Fault LED Amber is on or blinking if Amber: Either CPU/IO module has a failure. either CPU/IO module is broken. When LED is on, detail A CPU/IO module can not be brought up in case information is displayed on that CPU/IO module is not connected to AC.

  • Page 35: Power Off

    NOTE: Keep the front bezel installed on the unit during normal operation. Power off Follow the steps below to turn off the power. If the FT server is plugged to a UPS (Uninterrupted Power Supply), refer to the manuals included with the UPS or the application that controls the UPS.
  • Page 36 FT Server Installation Information FT Server Instruction Manual 20131220...

  • Page 37: Configuring The Ft Server

    STRATUS documentation for further instructions. If you have received your FT server from the factory as a replacement for an older server in a STRATUS Media Workflow system, it will require the installation of STRATUS software using SiteConfig.

  • Page 38: Confirming Control Software Version

    This topic describes how to check the version of FT server Control Software, which consists of various types of software for fault tolerance. Perform the procedure when you need to check the FT server Control Software version of the current system before adding units or connecting to other ft servers.
  • Page 39 Disk Management and Device Manager). CAUTIONS: Read the following cautions before using the RDR Utility: • RDR can only be used on the disks inserted into the built-in slots of the FT server. It cannot be used on the dynamic disk.

  • Page 40: System Disk Dual Configuration Procedure

    Configuring the FT Server • If the system is shut down (or restarted) while the mirror is broken, or a long time (30 minutes or longer) has passed after the mirror is broken, the mirror resynchronization target will be the entire area of the partition existing on the disk.
  • Page 41 Configuring the FT Server 3. Start by going to and select Computer Management Start | Administrative Tools Disk Management in the left tree. If the disk reports on the right pane, right-click on the relevant disk Not Initialized to initialize.
  • Page 42 Configuring the FT Server 5. Click FT Server Instruction Manual 20131220...
  • Page 43 Configuring the FT Server 6. Verify that disk synchronization has been started and the status of the DISK ACCESS LED and RDR Utility display changes during synchronization as described in the table and RDR Utility screen below: During synchronization Disk Access LED...

  • Page 44: Data Disk Dual Configuration Procedure

    Configuring the FT Server Synchronization completed Disk Access LED RDR Utility Synchronization source disk Green and blinking Duplex Synchronization destination Green and blinking Duplex disk RDR Virtual disk Duplex None Data disk dual configuration procedure NOTE: Read the Dual Disk Configuration Overview before performing this procedure.
  • Page 45 Configuring the FT Server 2. Start by going to , and select Computer Management Start | Control Panel | Administrative Tools on the left tree. If the disk which is to be set as dual configuration shows as Disk Management on the right pane, right-click on the relevant disk to initialize.
  • Page 46 Configuring the FT Server 4. When the dialog box shown below comes up asking you to do a system reboot, click 5. Click when the operation complete dialog box appears. NOTE: If you set RDR on a disk that includes a system partition disabled to mount, a system restart pop-up message appears.
  • Page 47 Configuring the FT Server 7. Right-click on Slot 1 of the PCI module 11 from the left pane of the RDR Utility, then click Physical Disk To RDR Virtual Disk 8. Click in the dialog box that appears. 20131220 FT Server Instruction Manual...
  • Page 48 Configuring the FT Server 9. Verify that disk synchronization has started and the status of the DISK ACCESS LED and RDR Utility display changes as shown in the table and the RDR Utility screen below. During synchronization DISK ACCESS LED...

  • Page 49: Re-Synchronize Physical Disk From Rdr Virtual Disk

    Configuring the FT Server Synchronization completed Disk Access LED RDR Utility Condition Status Synchronization source disk Green and blinking Online Synchronization destination Green and blinking Online disk RDR Virtual disk Duplex None 10. Do this procedure for all hard disk drives.

  • Page 50: Set As Active Rdr Plex

    Configuring the FT Server 3. Confirm that the re-synchronization starts and the status of disks changes as shown below: Resynchronizing DISK ACCESS LED RDR Utility Op State: State Status Source disk Amber (Blinking) Simplex Destination disk Amber (Blinking) Syncing RDR Virtual disk...

  • Page 51: Verify Rdr Virtual Disk

    Configuring the FT Server 2. In the dialog box, click Set As Active RDR Plex Active RDR Plex can be viewed from of the RDR Virtual Disk. (In the image Active RDR Plex below, the disk in slot 1 of PCI module 10 is set to Active RDR Plex among physical disks constructing RDR Virtual Disk 2.)

  • Page 52: Stop Verifying Rdr Virtual Disk

    Configuring the FT Server Stop verifying RDR virtual disk Verification of RDR virtual disk in progress can be stopped with the procedure below: 1. Start the RDR Utility and right-click in the left pane and click RDR Virtual Disk x...

  • Page 53: Duplex Lan Configuration Overview

    Set duplex LAN configuration The duplex LAN configuration for the FT server has been done at the factory. There is no need to redo this configuration after installing your server. However, the procedure is provided here in case it is needed on the customer site.
  • Page 54 Configuring the FT Server 2. Select a target Network Adapter. Right-click and select from the menu displayed to Properties show the Properties dialog box. IMPORTANT: The display of Network Adapters may be duplicated as shown below, depending on the status at installation.
  • Page 55 Configuring the FT Server 3. Select the tab in the Properties window. Check the button and Teaming Team with other adapters click New Team 4. Enter team name and click Control Team Next 20131220 FT Server Instruction Manual...
  • Page 56 Configuring the FT Server 5. Select the adapters that correspond to the two left-hand ports (when facing the rear panel) and click Next 6. Select as a team mode. Click Adapter Fault Tolerance Next FT Server Instruction Manual 20131220...
  • Page 57 Configuring the FT Server 7. Click Finish 8. Open the Modify Team dialog box as follows: a) In , right-click and select Device Manager | Network Adapters Control Team Properties The Properties dialog box opens. b) Select the tab. Settings...

  • Page 58: Name Teams

    Configuring the FT Server 12. Start a Command prompt to check the physical MAC address set on ipconfig/all. Name teams Before beginning this task, make sure of the following: • Adapters are named • The teams are created 1. Open Windows Network Connections.

  • Page 59: Servicing The Ft Server

    Servicing the FT Server Checking status with LEDs Use the LED guides in this section to troubleshoot the FT server. All LED indicators are described in detail in this section. Front status LEDs (bezel removed) A front view of a fully loaded chassis with two CPU/I/O modules with the front bezel removed is shown below.

  • Page 60: Expressscope Leds

    CPU/IO modules has an error. • (9) System FT LED: This LED displays the device status. This green LED lights when operating under a duplex condition. The LED goes off if it's not duplex. This green LED also lights when executing an Active Upgrade.
  • Page 61 Servicing the FT Server Name Meaning Possible Cause Action Module Power LED Indicates Power Green: Module DC ON condition of module. Green blinking: Module DC OFF (AC Off: Module AC OFF PRIMARY LED Indicates Primary state Green: IO part of of IO Module.
  • Page 62 Servicing the FT Server Name Meaning Possible Cause Action SAFE TO PULL Showing condition Green: duplexing whether a module can be unmounted or not. System can work even if a module is pulled out. Green blinking: Simplexing System can not work if a module is pulled out.

  • Page 63: Lan Leds

    Servicing the FT Server Name Meaning Possible Cause Action TEMP (Abnormal Amber LED illuminates Cooling problem (Fan At first, confirm temperature LED when temperature in Failure) whether event log is CPU/IO module registered by becomes abnormal. Processor placement Temperature sensor.

  • Page 64: Diagnostics, Logs And Error Messages

    Diagnostics, logs and error messages The various diagnostics, logs, and error messages available for the FT server are defined in this section in detail. Use these to aid you in determining what failures have occurred in the system. BIOS error message The Virtual LCD Display is the function which displays LCD message information in BMC.

  • Page 65: Collecting Event Logs

    Servicing the FT Server Collecting event logs Collect the logs of various events that have occurred in the FT server. It is recommended that you collect all the logs of , and using the following procedure. Application Log Security Log...

  • Page 66: Collecting Diagnostic Information With Dr. Watson

    C: and D: drives. When you receive a FT server from the factory, the machine has a system-specific image on the E: drive. For the highest degree of safety, you should copy this image to a secure location that is not on the FT device itself.

  • Page 67: Identifying The Ft Server Model

    In this way you retain the ability to restore to a recent “last known good” state. Identifying the FT Server model FT server platform types are as following: • Type I (NEC Draco): Released early 2012. Requires Acronis 8162 for recovery disk image process.

  • Page 68: Acronis 11.5: Creating A Recovery Disk Image For Storing On E: Type Ii

    Acronis 11.5: Creating a recovery disk image for storing on E: Type II This task applies to the Type II FT Server model. Do the following at the local server to create a disk image of the C: partition and the D: partition and store the image file on the E: partition: 1.
  • Page 69 Connect the mouse to the USB port. NOTE: A problem with Acronis 11.5 on the FT server requires this workaround. The mouse must be temporarily disconnected before booting into Acronis, then reconnected after Acronis fully loads.

  • Page 70: Acronis 8162: Restoring From A System-Specific Recovery Disk Image On E: Type I

    Servicing the FT Server 13. On the Select location back up dialog box, do the following:. a) Expand the tree-view node and select Local folders b) Enter a name for your backup. c) Click The Select location back up dialog box closes.

  • Page 71: Acronis 11.5: Restoring From A System-Specific Recovery Disk Image On E: Type Ii

    Acronis 11.5: Restoring from a system-specific recovery disk image on E: Type II This task applies to the Type II FT Server model. Use this task to restore a server using an image made from that particular server. If restoring from a generic factory default image, use the appropriate task.
  • Page 72 Connect the mouse to the USB port. NOTE: A problem with Acronis 11.5 on the FT server requires this workaround. The mouse must be temporarily disconnected before booting into Acronis, then reconnected after Acronis fully loads.

  • Page 73: Restoring A Gv Stratus Core Server On A Ft Server Platform From A Generic Image

    Restoring a GV STRATUS Core Server on a FT Server platform from a generic image This is the master task that applies to both Type I and Type II FT Server models. As instructed by the steps in this task, use the appropriate Acronis sub-task specified for the Type I or Type II model.
  • Page 74 Servicing the FT Server 8. Restart and log in to Windows as Administrator/adminGV!. 9. When prompted, enter Windows operating system product key and activate later. 10. Restart as prompted. 11. Complete items as prompted by the sysprep process, including the following: •...
  • Page 75 31. Do any Windows High Priority updates that are not already installed. 32. Install GV STRATUS software. 33. If the FT server has a proxy share, on proxy share security settings make sure the local "Everyone" has read permission. 34. If the FT server has a proxy share, add the internal system account, which by default is GVAdmin, to the local Administrators group and on proxy share security settings give that account full permissions.
  • Page 76 Servicing the FT Server the image from which you are restoring was made from the specific machine, refer to the appropriate procedure. NOTE: This procedure restores the server (both C: and D: partitions) to its factory default condition. Passwords and other site-specific configurations are reset to factory defaults.
  • Page 77 5. Manage connections as follows: a) Disconnect the mouse from the USB port, if it is currently connected. NOTE: A problem with Acronis 11.5 on the FT server requires this workaround. The mouse must be temporarily disconnected before booting into Acronis, then reconnected after Acronis fully loads.
  • Page 78 Connect the mouse to the USB port. NOTE: A problem with Acronis 11.5 on the FT server requires this workaround. The mouse must be temporarily disconnected before booting into Acronis, then reconnected after Acronis fully loads.
  • Page 79 Servicing the FT Server 13. On the Recover data page, under Where to recover, select the correct destination partition for each source partition as follows: a) Select Recover Disk 1 MBR The MBR Destination dialog box opens. b) In the MBR Destination dialog box, select...

  • Page 80: Setting Os Boot Monitoring In Bios

    Turn off FT server firewall This task applies to the following: • A GV STRATUS Core server on a FT server platform. Systems with the Microsoft Windows Server 2008 R2 operating system require special configuration. A server must have its firewall disabled for proper K2 system operation. This includes the Windows firewall that has different profiles for workgroup, domain, etc.
  • Page 81 Servicing the FT Server 2. From the Windows desktop click and in the box type the following Start Search programs and files and then press Enter wf.msc The Windows Firewall with Advanced Security window opens. 20131220 FT Server Instruction Manual...

  • Page 82: Remove Gvadmin Account From Deny Log On Locally List

    Servicing the FT Server 3. At the bottom of the Overview section, click Windows Firewall Properties The Properties dialog box opens. 4. On the tab, set Domain Profile Firewall state 5. On the tab, set Private Profile Firewall state 6. On the...

  • Page 83: Replacing Failed Components

    Servicing the FT Server Replacing failed components The components that can be replaced if a failure occurs in the field, FRUs (Field Replaceable Units), are described in this section. Follow instructions replacement for each type of component as given in this section.

  • Page 84: Replacing Optical Dvd Drive

    Replacing Optical DVD drive Use this procedure if you need to replace the optical DVD drive. You may remove this drive while the FT server is powered up. 1. Remove the front bezel from the chassis. 2. Remove the entire front unit containing the optical DVD drive by turning the thumb screw on the bottom of the drive unit to the left and pulling out the entire unit.

  • Page 85: Servicing Hard Disk Drives

    Servicing the FT Server 3. Once the drive unit is free, loosen the top screw holding the DVD drive in the front unit. 4. Pull out the DVD drive. 5. Reverse the steps above to install a replacement DVD drive.
  • Page 86 Servicing the FT Server 3. Refer to the table below, if either of the values is different from the normal value, the disk has an error. Property name Description Normal value (no error) MTBF: HardCurrent Mean time between hardware Unknown...
  • Page 87 Servicing the FT Server 3. Unlock the hard disk drive. 4. Firmly hold the handle of the hard disk drive and insert the drive into the slot. Follow these tips when installing a hard disk drive. Refer to the illustration above: •...
  • Page 88 Servicing the FT Server 5. Slowly close the lever. When the lever is locked, you will hear a clicking sound. Check that the hook of the lever is engaged with the frame. 6. Press the POWER switch to power on.
  • Page 89 Servicing the FT Server 4. Firmly hold the handle of the hard disk drive and insert the drive into the slot. Follow these tips when installing a hard disk drive. Refer to the illustration above: • Insert the disk until the lever hook touches the server frame.
  • Page 90 Servicing the FT Server FT Server Instruction Manual 20131220...

  • Page 91: Specifications

    Specifications Storage device specifications The FT server storage specifications are shown in the tables below: Hard Disk Drives Type I and Type II Specification Type 2.5 inch HDD (SAS 4 8TB, 5 x 600Gbs) Capacity (maximum) 600GB x 5 in each CPU/IO module. Note that user area is reduced to half of the physical capacity due to software mirroring.

  • Page 92: Power Supply Specifications

    Specifications Power supply specifications The FT server power supply specifications are shown in the table below: Table 2: Power specifications Power Supply Type I Specifications Type II Specifications Type AC 100V-240V +/- 10%, 50/60Hz +/- AC 100V-240V +/- 10%, 50/60Hz +/-...

  • Page 93: Trademarks And Agreements

    Grass Valley USA, LLC. in the United States and/or other countries. GRASS VALLEY is a registered trademark. Grass Valley USA, LLC. products are covered by U.S. and foreign patents, issued and pending. Additional information regarding Grass Valley USA, LLC. trademarks and other proprietary rights may be found at www.grassvalley.com.

  • Page 94: Ft Server Instruction Manual

    Trademarks and Agreements FT Server Instruction Manual 20131220...
  • Page 95 85 optical DVD drive 84 cable connections installation 26 hard disk drives cabling about replacing 86 STRATUS FT server Express, Core 27 installation 25, 86, 88 configuration installing replacement drive 86, 88 overview 37 locating failed drives 85 configuration logs...
  • Page 96 27 load balancing 52 overview 38 set resync priority 52 system disk configuration 40 teaming verify virtual diskl 51 network adapters 53 rear view temperature requirements 19 connectors 9 Type I, Type II models 67 FT Server Instruction Manual 20131220...

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