Troubleshooting Guide - Panasonic SC-HT855 Operation Manual

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the
solutions indicated in the chart do not solve the problem, consult your dealer for instructions.
Power
No power.
The unit is automatically
switched to standby
mode.
Unresponsive or inoperable function
No response when any
buttons are pressed.
No response when remote
control buttons are
pressed.
No picture or sound.
You have forgotten your
ratings password.
Reset all the settings to
Factory Preset.
The HDAVI Control
function does not
respond.
Specific operation undesirable or unexpected
It takes time before play
starts.
Folders on a data CD are
not displayed correctly.
[WMA] [MP3] [JPEG] [MPEG4]
[DivX]
A menu screen appears
during skip or search. [VCD]
Playback control menu
does not appear. [VCD] with
playback control
Program and Random play
do not work. [DVD-V]
Selecting audio
soundtrack "2" does not
change the audio. [DVD-A]
Play does not start.
Play restarts from the
beginning when the
soundtrack is changed.
[DVD-A]
Scenes are skipped
intermittently. [DVD-VR]
[DVD-V]
≥ Insert the AC mains lead securely.
≥ The Sleep timer was working and had reached the set time limit.
≥ This unit cannot play discs other than the ones listed in these operating instructions.
≥ The unit may not be operating properly due to lightning, static electricity or
some other external factor. Turn the unit off and then back on. Alternatively,
turn the unit off, disconnect the AC mains lead, and then reconnect it.
≥ Condensation has formed. Wait 1 to 2 hours for it to evaporate.
≥ Check that the batteries are installed correctly.
≥ The batteries are depleted. Replace them with new ones.
≥ Aim the remote control at the remote control signal sensor and operate.
≥ Check the video or speaker connection.
≥ Check the power or input setting of the connected equipment and this unit.
≥ Check that the disc has something recorded on it.
≥ While stopped and "DVD/CD" is the source, press and hold [∫] (Stop) on
this unit and [S10] on the remote control until "Initialised" disappears from
the television. Turn the unit off and on again.
All settings will return to the default values.
≥ Depending on the condition of the home theater system or the connected
equipment, it may be necessary to repeat the same operation so that the
function can work correctly.
≥ Play may take time to begin when an MP3 track has still picture data. Even after
the track starts, the correct play time will not be displayed. This is normal. [MP3]
≥ This is normal on DivX video. [DivX]
≥ Folders deeper than the eighth layer are displayed as the eighth layer.
≥ This is normal for Video CDs.
≥ Press [∫ STOP] twice and then press [1 PLAY].
≥ These functions do not work with some DVD-Videos.
≥ Even if a second soundtrack is not recorded, two numbers are normally
shown.
≥ This unit may not play WMA and MPEG4 that contains still picture data.
≥ If playing DivX VOD content, refer to the homepage where you purchased
the DivX VOD content. (Example: www.divx.com/vod) [DivX]
≥ If a disc contains CD-DA and other formats, proper playback may not be possible.
≥ This is normal for DVD-Audio.
≥ If you change the volume or sound effects during Advanced Disc Review,
the function continues without the on-screen display. Cancel the function.
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