Wireless Lan (Wlan) Device Problems; Notebook Cannot Connect To Wireless Network - HP Compaq Troubleshooting Manual

Problems and Solutions

Wireless LAN (WLAN) Device Problems

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See also the

Notebook cannot connect to wireless network

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Verify that the wireless device is turned on. On most models, a light
turns on or changes color when the device is turned on. For more
information about turning a wireless LAN device on and off and
about using the wireless LAN device indicator on your notebook,
refer to your model-specific documentation.
■
Verify that the antenna(s) are free from obstructions. For information
about the number and location of antennas on your notebook refer to
your model-specific documentation.
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Verify that you are within optimal range of an access point (for an
infrastructure connection) or another wireless-equipped computer
(for an ad hoc connection).
■
Use the Device Manager utility in your operating system to verify that
the correct wireless LAN device driver is loaded and functioning
properly.
■
Verify that you are using the correct SSID.
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Verify that the wireless encryption settings are correct.
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If you are trying to connect to an ad hoc network, ensure that the
channel settings are correct.
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Consider that wireless LAN performance may be affected by the
following factors:
❏
Type and thickness of building construction materials (brick,
steel, concrete, glass, etc.)
❏
Nearby electronic and communications equipment and HVAC
system.
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