Jayco 2012 Jay Feather Ultralite Owner's Manual page 18

SECTION 1
WARRANTY & SERVICE
HOW TO GET SERVICE
To obtain reimbursement of warranty service the owner must do all of the following:
1. Notify Jayco of the substantial defect in material or workmanship attributable to Jayco, within the warranty coverage
period;
2. Provide the notification mentioned in (1), above, within ten (10) days of when the owner discovered, or should have
discovered, the substantial defect in material or workmanship attributable to Jayco;
3. Promptly and appropriately make the necessary repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental expenses associated with obtaining
warranty service.
If you need assistance you may contact Jayco, at 903 S. Main Street, P. O. Box 460, Middlebury, Indiana, 46540,
Attn: Customer Service (574) 825-5861, (800) 283-8267 or www.jayco.com. Also, you must notify Jayco within three (3)
days of delivery to you to have work performed on any defect or damage to appearance items that occurred at the factory
during manufacturer or during delivery at no cost to you as provided by this limited warranty. (See below under WHAT IS
NOT COVERED).
If two (2) or more service attempts have been made to correct any covered defect that you believe impairs the value,
use or safety of the RV, or if it has taken longer than thirty (30) days for those types of repairs to be completed, you must,
to the extent permitted by law, notify Jayco directly, in writing, at the above address, of the unsuccessful repair(s) of the
alleged defect(s) so that Jayco can become directly involved in making sure that you are provided service pursuant to the
terms of this limited warranty.
WHAT IS NOT COVERED
By way of example, only, this Limited Warranty does not cover any of the following: defects in materials,
components or parts of the RV not attributable to Jayco, items that are added or changed after the RV leaves the
possession of Jayco; additional equipment or accessories installed at any dealership, or other place of business, or by
any other party, other than Jayco; any RV not used solely for recreational travel and camping; all soft goods, normal wear,
tear or usage, such as tears, punctures, soiling, mildew, fading, or discoloration of exterior plastic, fiberglass, upholstery,
drapes, carpet, vinyl, screens, cushions, mattresses and fabrics; the effects of condensation or moisture from
condensation inside the RV; mold or any damage caused by mold to the inside or outside of the RV; imperfections that do
not affect the suitability of the RV for its intended purpose of recreational use or items that are working as designed but
that you are unhappy with; problems related to misuse, mishandling, neglect or abuse, including failure to maintain the RV
in accordance with the owner's manual, or other routine maintenance such as inspections, lubricating, adjustments,
tightening of screws, tightening of lug nuts, sealing, rotating tires; damage due to accident, whether or not foreseeable,
including any acts of weather or damage or corrosion due to the environment, theft, vandalism, fire, or other intervening
acts not attributable to Jayco; service items such as windshield wiper blades, lubricants, fluids, filters, etc.; damage
resulting from tire wear or tire failure; defacing, scratches, dents, chips on any surface or fabric of the RV; damage caused
by off road use, overloading the RV or alteration of the RV, or any of its components or parts.
In addition, this limited warranty does not cover any material, component or part of the RV that is warranted by
another entity, including, by way of example, handling, braking, wheel balance, muffler, tires, tubes, batteries, gauges,
generator, hydraulic jacks, inverter, converter, microwave, television, DVD/CD player, radio, speakers, television,
refrigerator, range, hot water heater, water pump, stove, carbon monoxide detector, smoke detector, propane detector,
furnace or any air conditioner. (Note: the written warranty provided by the manufacturer of the component part is the direct
responsibility of that manufacturer).
Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items may occur
at the factory or during delivery of the RV to you. These items are usually detected and corrected at the factory. You must
inspect the RV for this type of damage when you take delivery from Jayco. If you find any such defect or damage you
must notify Jayco within three (3) days of delivery of the RV to you to have these items covered by this limited warranty
and to have work performed on the items covered by this limited warranty.
EVENTS DISCHARGING JAYCO FROM OBLIGATION UNDER WARRANTY
Certain things completely discharge Jayco from any obligation under this warranty and void it. By way of
example, the following shall discharge Jayco from any express or implied warranty obligation to repair or replace any
defect that results from: any defect in a separately manufactured component part, any neglect or failure to provide routine
maintenance by you or anyone you rent the RV to (See Owner's Manual), unauthorized alteration, off road use, collision
or accident, whether or not foreseeable, including any acts of weather or damage or corrosion due to the environment,
theft, vandalism, fire, explosions, overloading in excess of weight ratings, and tampering with any portion of the RV.
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JAY FEATHER