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Summary of Contents for Ford Crown Victoria 2010

  • Page 1 www.carburetor-manual.com Would you like some Free Manuals? http://carburetor-manual.com/free-shop-manual-club-t-13.html Also visit http://freeshopmanual.com for more Free Manuals Also Visit my website for 7 FREE Download Manuals starting with this one. "The ABC's of Carburetion" Click Here Now file:///C|/Documents%20and%20Settings/Tim/Desktop/carburetor-manual-welcome/index.htm[4/25/2009 11:42:20 AM]...
  • Page 2: Table Of Contents

    Table of Contents Introduction Instrument Cluster Warning lights and chimes Gauges Message center Entertainment Systems AM/FM stereo AM/FM stereo with CD AM/FM stereo cassette with CD AM/FM stereo with in-dash six CD Climate Controls Manual heating and air conditioning Automatic temperature control Rear window defroster Lights Headlamps...
  • Page 3 Table of Contents Seating and Safety Restraints Seating Safety restraints Airbags Child restraints Tires, Wheels and Loading Tire information Tire inflation Tire Pressure Monitoring System (TPMS) Vehicle loading Trailer towing Recreational towing Driving Starting Brakes Traction Control™ Air suspension Transmission operation Roadside Emergencies Getting roadside assistance Hazard flasher control...
  • Page 4 Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2009 Ford Motor Company...
  • Page 5: Introduction

    The more you know and understand about your vehicle, the greater the safety and pleasure you will derive from driving it. For more information on Ford Motor Company and its products visit the following website: • In the United States: www.ford.com •...
  • Page 6 Introduction Warning symbols on your vehicle When you see this symbol, it is imperative that you consult the relevant section of this guide before touching or attempting adjustment of any kind. Protecting the environment We must all play our part in protecting the environment.
  • Page 7 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 8 For U.S. only (if equipped), if you choose to use the SYNC Vehicle Health Report, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used for any purpose.
  • Page 9 If you do not want Ford or its vendors to receive this information, do not activate the service. Ford Motor Company and the vendors it uses to provide you with this information do not store your vehicle travel information.
  • Page 10 Introduction EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE SPECIFIC INFORMATION For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Guide. A market unique supplement may be supplied that complements this book.
  • Page 11 Introduction These are some of the symbols you may see on your vehicle. Vehicle Symbol Glossary Safety Alert See Owner’s Guide Fasten Safety Belt Airbag - Front Child Seat Lower Airbag - Side Anchor Child Seat Tether Brake System Anchor Anti-Lock Brake System Parking Brake System Brake Fluid -...
  • Page 12 Introduction Vehicle Symbol Glossary Power Windows Power Window Lockout Front/Rear Child Safety Door Interior Luggage Lock/Unlock Compartment Release Panic Alarm Engine Oil Engine Coolant Engine Coolant Temperature Do Not Open When Hot Battery Avoid Smoking, Flames, Battery Acid or Sparks Explosive Gas Fan Warning Maintain Correct Fluid...
  • Page 13: Instrument Cluster

    Instrument Cluster WARNING LIGHTS AND CHIMES Standard instrument cluster Optional instrument cluster Warning lights and gauges can alert you to a vehicle condition that may become serious enough to cause expensive repairs. A warning light may illuminate when a problem exists with one of your vehicle’s functions. Many lights will illuminate when you start your vehicle to make sure the bulb works.
  • Page 14: Check Fuel Cap

    Instrument Cluster Service Engine Soon: The Service Engine Soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Normally, the “Service engine soon”...
  • Page 15 Instrument Cluster Brake system warning light: To confirm the brake system warning light is functional, it will BRAKE momentarily illuminate when the ignition is turned to the on position when the engine is not running, or in a position between on and start, or by applying the parking brake when the ignition is turned to the on position.
  • Page 16 Instrument Cluster Charging system: Illuminates when the battery is not charging properly. If it stays on while the engine is running, there may be a malfunction with the charging system. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component.
  • Page 17 Instrument Cluster Low tire pressure warning: Illuminates when your tire pressure is low. If the light remains on at start up or while driving, the tire pressure should be checked. Refer to Inflating your tires in the Tires, Wheels and Loading chapter. When the ignition is first turned to on, the light will illuminate for three seconds to ensure the bulb is working.
  • Page 18: Gauges

    Instrument Cluster Turn signal: Illuminates when the left or right turn signal or the hazard lights are turned on. If the indicators stay on or flash faster, check for a burned out bulb. High beams: Illuminates when the high beam headlamps are turned on. Headlamps on warning chime: Sounds when the headlamps or parking lamps are on, the ignition is off (the key is not in the ignition) and the driver’s door is opened.
  • Page 19 Instrument Cluster Engine coolant temperature gauge: Indicates engine coolant temperature. At normal operating temperature, the needle will be in the normal range (between “H” and “C”). If it enters the red section, the engine is overheating. Stop the vehicle as soon as safely possible, switch off the engine and let the engine cool.
  • Page 20: Message Center

    Instrument Cluster • With message center See TRIP A/B under Message center in this chapter. Tachometer: Indicates the engine speed in revolutions per minute. Driving with your tachometer pointer continuously at the top of the scale may damage the engine. Fuel gauge: Indicates approximately how much fuel is left in the fuel tank (when the ignition...
  • Page 21 Instrument Cluster Your display can show up to three reconfigurable telltales at one time. What ever is displayed in the top left corner has the highest priority. Premium Display Severity Indicator (located under the message center): Indicates severity of the information being displayed on the premium display.
  • Page 22 Instrument Cluster The DTE function will display FUEL LEVEL LOW and sound a tone for one second when you have approximately 50 miles (80 km) to empty. If you RESET this warning message, this display and tone will return within 10 minutes or 10 miles (16 km). DTE is calculated using a running average fuel economy, which is based on your recent driving history of 500 miles (800 km).
  • Page 23 Instrument Cluster 2. Press and release RESET to pause the timer. 3. Press and hold RESET until the timer resets. System Check and Vehicle Feature Customization Press the SETUP button repeatedly to cycle the message center through the following features listed: Press SELECT to select functions in the setup menu: PRESS SELECT TO BEGIN SYSTEM CHECK When this message appears, press SELECT and the message center will...
  • Page 24 Instrument Cluster UNITS Displays the current units English or Metric. Press SELECT to change the display units. • ENGLISH • METRIC LANGUAGE Displays the current language selected. Press SELECT to change the display language. • ENGLISH • ESPANOL • FRANCAIS COMPASS (if equipped) The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna.
  • Page 25 Instrument Cluster Compass zone/calibration adjustment 1. Determine your magnetic zone by referring to the zone map. 2. Turn ignition to the on position. 3. Start the engine. 4. Press SETUP to reach the Compass/Odometer function. 5. Press SELECT to show COMPASS ZONE <XX>...
  • Page 26 Instrument Cluster System warnings System warnings alert you to possible problems or malfunctions in your vehicle’s operating systems. In the event of a multiple warning situation, the message center will cycle the display to show all warnings by displaying each one for four seconds.
  • Page 27 Instrument Cluster FUEL LEVEL LOW — Displayed as an early reminder of a low fuel condition. Warning message can be reset by pressing the RESET button, but will return after 10 minutes. If any other button is pressed besides RESET, the message ’’PRESS RESET TO CLEAR’’ will appear in the message center.
  • Page 28: Entertainment Systems

    AM/FM WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 29 Entertainment Systems 3. AM/FM: Press to choose a AM/FM frequency band in radio mode. 4. Memory preset buttons: To set a station: Select frequency band AM/FM; tune to a station, press and hold a preset button until sound returns. 5. Power/volume: Press to turn ON/OFF;...
  • Page 30: Am/Fm Stereo With Cd

    AM/FM Stereo Single CD Premium audio system (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 31 Entertainment Systems 3. TUNE: Press to manually go up ) or down ( ) the radio frequency. 4. MUTE: Press to mute the playing media. Press again to return to the playing media or turn the volume control to adjust the volume. 5.
  • Page 32 Entertainment Systems the system will store the last one in the remaining presets. When activated, AUTOSET will momentarily appear in the display when any of the preset controls are pressed. Compression: Brings soft and loud CD passages together for a more consistent listening level when in CD mode.
  • Page 33: Am/Fm Stereo Cassette With Cd

    CD/Cassette system (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 34 Entertainment Systems 1. CD slot: Insert a CD, label side up. With the ignition on, the radio will begin to play a CD once inserted. With the ignition off, the CD control must be pressed before inserting the disc. Failure may result in damage to the CD and/or audio system. 2.
  • Page 35 Entertainment Systems 7. MENU: Press MENU repeatedly to access RDS ON/OFF. Press SEL-TEXT to switch RDS ON or OFF. Press MENU again to access Program type mode or Show Type/Name mode. (MENU must be pressed within 10 seconds to proceed to the next RDS mode.) The Federal Communications Commission (FCC) and the Canadian Radio and Telecommunications Commission (CRTC) recommend that FM radio...
  • Page 36 Entertainment Systems remaining presets. When activated, AUTOSET will momentarily appear in the display when any of the preset controls are pressed. Speed sensitive volume: Radio volume changes automatically and slightly with vehicle speed to compensate for road and wind noise. Recommended level is 1–3.
  • Page 37 Entertainment Systems 12. REW (Rewind): Press to rewind in tape or CD mode. FF (Fast forward): Press to fast forward in tape or CD mode. 13. SCAN: Press SCAN to hear a brief sampling of radio stations, selections or CD tracks. Press again to stop.
  • Page 38: Am/Fm Stereo With In-Dash Six Cd

    (if equipped) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. The driver’s primary responsibility is the safe operation of their vehicle.
  • Page 39 Entertainment Systems 3. TUNE/CAT: Press to manually go up or down the radio frequency. TEXT is only available when equipped with Satellite radio. Your system may be equipped with Satellite ready capability. The kit to enable Satellite reception is available through your dealer.
  • Page 40 Entertainment Systems 8. SEL-TEXT: Use with Bass, Treble, Balance, Fade and other menu functions. TEXT: TEXT is only available when equipped with Satellite radio. Your system may be equipped with Satellite ready capability. The kit to enable Satellite reception is available through your dealer. Detailed Satellite instructions are included with the dealer installed kit.
  • Page 41 Entertainment Systems Autoset: Allows you to set the strongest local radio stations without losing your original manually set preset stations for AM/FM1/FM2. Press MENU until AUTOSET appears in the display. Press SEL-TEXT to turn ON or OFF. When the six strongest stations are filled, the station stored in preset 1 will begin playing.
  • Page 42 Entertainment Systems 13. AM/FM: Press repeatedly to switch between AM/FM1/FM2 mode. 14. CD: Press to enter CD mode. Press CD and a preset to select a specific CD to play. 15. SAT: Your system may be equipped with Satellite Ready capability. The kit to enable the Satellite reception is available through your authorized dealer.
  • Page 43 (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Dirty, warped or damaged CDs, irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
  • Page 44: Climate Controls

    Climate Controls MANUAL HEATING AND AIR CONDITIONING SYSTEM (IF EQUIPPED) 1. Fan speed adjustment: Controls the volume of air circulated in the vehicle. 2. Temperature selection: Controls the temperature of the airflow in the vehicle. 3. Air flow selections: Controls the direction of the airflow in the vehicle.
  • Page 45: Automatic Temperature Control

    Climate Controls During extreme high ambient temperatures when idling stationary for extended periods of time in gear, it is recommended to run the A/C in the MAX A/C position reduce blower fan speed from the highest setting and put the vehicle’s transmission into the park gear position to continue to receive cool air from your A/C system.
  • Page 46 Climate Controls 3. Fan speed: Turn to manually increase or decrease fan speed. 4. Defrost: Distributes outside air through the windshield defroster vents and the side window demisters. 5. Floor/defrost: Distributes outside air through the windshield defroster vents, floor vents and the side window demisters. 6.
  • Page 47: Rear Window Defroster

    Climate Controls • Remove any snow, ice or leaves from the air intake area at the base of the windshield. During extreme high ambient temperatures when idling stationary for extended periods of time in gear, it is recommended to run the A/C in the MAX A/C position reduce blower fan speed from the highest setting and put the vehicle’s transmission into the park gear position to continue to receive cool air from your A/C system.
  • Page 48: Lights

    Lights HEADLAMP CONTROL Turns the lamps off. Turns on the parking lamps, instrument panel lamps, license plate lamps and tail lamps. Turns the headlamps on. Autolamp control (if equipped) The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control.
  • Page 49 Lights Fog lamp control (if equipped) With the ignition on, the fog lamps can be turned on when the headlamp control is pulled toward you and is in any of the following positions: • Parking lamps • Low beams • Autolamps (when active) Fog lamps will turn off when the high beams are activated.
  • Page 50: Headlamps

    Lights WARNING: Always remember to turn on your headlamps at dusk or during inclement weather. The Daytime Running Light (DRL) System does not activate your tail lamps and generally may not provide adequate lighting during these conditions. Failure to activate your headlamps under these conditions may result in a collision.
  • Page 51 Lights • (1) 8 feet (2.4 meters) • (2) Center height of lamp to ground • (3) 25 feet (7.6 meters) • (4) Horizontal reference line • (5) Center of headlamps • (6) Center line of the vehicle 2. The center of the headlamp is marked either on the lens (a circle or cross marker) or on the bulb shield, internal to the lamp (mark or feature).
  • Page 52 Lights 8. Locate the horizontal adjuster for each headlamp. Turn it clockwise or counterclockwise and place the left edge of the high intensity area even with the vertical line corresponding to the headlamp under adjustment. Vertical aim adjustment (Grand Marquis only) 1.
  • Page 53: Turn Signal Control

    Lights To see a clearer light pattern for adjusting, you may want to block the light from one headlamp while adjusting the other. 5. Locate the vertical adjuster on each headlamp. Using a 4 mm wrench, turn the adjuster either clockwise (to adjust down) or counterclockwise (to adjust up).
  • Page 54: Bulb Replacement

    Lights If equipped with remote keyless entry, the courtesy lamp will illuminate whenever any door is opened and will remain on for 25 seconds after the door is shut or when the ignition is turned to the on position. Rear courtesy/reading lamps (if equipped) Rotate the lens to illuminate the lamp.
  • Page 55 Lights Using the right bulbs Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility.
  • Page 56 Lights Replacing headlamp bulbs (Crown Victoria only) To remove the headlamp bulb: 1. Make sure the headlamp switch is in the off position, then open the hood. 2. Remove the radiator cover by turning the three retainers to the unlock position.
  • Page 57 Lights To install the new bulb: WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated.
  • Page 58 Lights 5. Pull the bulb from the socket and push in the new bulb. 6. Install the bulb socket into the lamp assembly by rotating it clockwise. To complete installation, follow the removal procedure in reverse order. Replacing front sidemarker bulb To remove the front side marker bulb: 1.
  • Page 59 Lights Replacing tail/brake/turn signal lamp bulbs The tail lamp and brake/turn signal lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace either bulb. 1. Make sure the headlamp switch is in the off position, then open the trunk and remove the retainer.
  • Page 60 Lights Replacing license plate lamp bulbs 1. Make sure headlamp switch is in the off position, then remove two screws, grommets and the license plate lamp assembly from the trunk lid. 2. Carefully pull the bulb from the socket and push in the new bulb. 3.
  • Page 61 Lights 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. Replacing headlamp bulbs (Grand Marquis only) To remove the headlamp bulb: 1.
  • Page 62 Lights WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach. Grasp the bulb only by its plastic base and do not touch the glass. The oil from your hand could cause the bulb to break the next time the headlamps are operated. Note: If the bulb is accidentally touched, it should be cleaned with rubbing alcohol before being used.
  • Page 63 Lights Note: The parking lamp/turn signal bulbs should not be removed from the lamp until just before a replacement bulb is installed. Removing the bulb for an extended period of time may affect headlamp bulb performance. Contaminants may enter the headlamp where they can settle on the lens and reflector.
  • Page 64 Lights Replacing license plate lamp bulbs 1. Make sure the headlamp switch is in the off position, then remove two screws, grommets and the license plate lamp assembly from the trunk lid. 2. Carefully pull the bulb from the socket and push in the new bulb. 3.
  • Page 65 Lights 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 66: Driver Controls

    Driver Controls MULTI-FUNCTION LEVER Windshield wiper: Rotate the end of the control away from you to increase the speed of the wipers; rotate towards you to decrease the speed of the wipers. Windshield washer: Press the end of the stalk: •...
  • Page 67: Steering Wheel Adjustment

    Driver Controls TILT STEERING WHEEL To adjust the steering wheel: 1. Pull and hold the steering wheel release control toward you. 2. Move the steering wheel up or down until you find the desired location. 3. Release the steering wheel release control.
  • Page 68 Driver Controls CENTER CONSOLE (IF EQUIPPED) Your vehicle may be equipped with a variety of console features. These include: • Utility compartment • Power point (inside storage bin) • Cupholders • Air vents to the rear seating positions (heat only) WARNING: Use only soft cups in the cupholder.
  • Page 69: Power Windows

    Driver Controls POWER WINDOWS WARNING: Do not leave children unattended in the vehicle and do not let children play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and ensure that children and/or pets are not in the proximity of the window openings.
  • Page 70 Driver Controls Accessory delay With accessory delay, the power window switches and radio may be used for up to 10 minutes after the ignition switch is turned off or until any door is opened. INTERIOR MIRROR The interior rear view mirror has two pivot points on the support arm which lets you adjust the mirror up or down and from side to side.
  • Page 71: Mirrors

    Driver Controls EXTERIOR MIRRORS Power side view mirrors WARNING: Do not adjust the mirror while the vehicle is in motion. To adjust your mirrors: 1. Rotate the control clockwise to adjust the right mirror and rotate the control counterclockwise to adjust the left mirror.
  • Page 72: Speed Control

    Driver Controls POWER ADJUSTABLE FOOT PEDALS (IF EQUIPPED) The accelerator and brake pedal should only be adjusted when the vehicle is stopped and the gearshift lever is in the P (Park) position. Press and hold the rocker control to adjust accelerator and brake pedal. •...
  • Page 73 Driver Controls 3. Press the SET + control and release it. 4. Take your foot off the accelerator pedal. 5. The indicator light (if equipped) on the instrument cluster will turn on. Note: • Vehicle speed may vary momentarily when driving up and down a steep hill.
  • Page 74 Driver Controls Increasing speed while using speed control There are two ways to set a higher speed: • Press and hold the SET + control until you get to the desired speed, then release the control. You can also use the SET + control to operate the Tap-Up function.
  • Page 75 Driver Controls Turning off speed control There are two ways to turn off the speed control: • Press the brake pedal. This will not erase your vehicle’s previously set speed. • Press the speed control OFF control. Note: When you turn the speed control or the ignition off, your speed control set speed memory is erased.
  • Page 76 Driver Controls Climate control features • Press TEMP + or - to adjust temperature. INTERIOR TRUNK CONTROL The remote trunk release control is located on the driver’s door trim panel and can be operated at any time. You can render the switch inoperable by locking the button with your master key.
  • Page 77: Locks And Security

    Locks and Security KEYS The vehicle is equipped with a master key which will access the vehicle’s doors, trunk, glove box, ignition and remote trunk release. POWER DOOR LOCKS • Press the control to unlock all doors. • Press the control to lock all doors.
  • Page 78 Locks and Security Autounlock The autounlock feature will unlock all doors when: • the ignition has been in the on position, all doors are closed, and the vehicle has been in motion at a speed greater than 12 mph (20 km/h), •...
  • Page 79 Locks and Security If any door, the hood, or the deck lid is open, the horn will chirp twice, and the procedure will need to be performed again. 8. After having waited the necessary time for the programming to confirm, turn the ignition to the off position. Once disabled, the autolock or autounlock feature can be enabled by repeating the procedure in Steps 1–8.
  • Page 80 Locks and Security To open the luggage compartment door (lid) from within the luggage compartment, pull the illuminated “T” shaped handle and push up on the trunk lid. The handle is composed of a material that will glow for hours in darkness following brief exposure to ambient light.
  • Page 81 Locks and Security REMOTE ENTRY SYSTEM (IF EQUIPPED) This device complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 82 Locks and Security Locking the doors Press once to lock all the doors. Upon the first press the doors will lock and the parklamps/taillamps will flash once. Press again within three seconds to receive confirmation that the vehicle was successfully locked. Note: If all vehicle doors and the trunk are closed upon the second press of the , the horn will chirp once and the parklamps/taillamps will flash once to confirm the successful...
  • Page 83 Locks and Security Replacing the battery The remote entry transmitter uses one coin type three-volt lithium battery CR2032 or equivalent. To replace the battery: 1. Twist a thin coin between the two halves of the remote entry transmitter near the key ring. DO NOT TAKE THE RUBBER COVER AND CIRCUIT BOARD OFF THE FRONT HOUSING OF THE...
  • Page 84 Locks and Security • Perform the following programming procedure yourself: Note: Ensure the brake pedal is not pressed during this sequence. Place the key in the ignition and cycle from 1 (off) to 3 (on) eight times in rapid succession within 10 seconds.
  • Page 85: Anti-Theft System

    Locks and Security SECURICODE™ KEYLESS ENTRY SYSTEM (IF EQUIPPED) With the keyless entry keypad, you 7 8 9 0 can: • lock or unlock the vehicle doors without using the key. • open the trunk. See also Remote entry system in this chapter for more information. Your vehicle has a factory-set 5–digit code that operates the keyless entry system.
  • Page 86 Locks and Security 4. Press 3 • 4 to store the second personal code. 5. The doors will again lock then unlock to confirm programming of the new code. To store a third personal code: 1. Enter the factory set code. 2.
  • Page 87 Locks and Security Locking doors with the keyless entry system It is not necessary to enter the factory-set code prior to locking all doors. To lock the doors, press 7 • 8 and press 9 • 0 at the same time. Note: The doors will not lock if the driver door is ajar.
  • Page 88 Refer to Programming spare keys for instructions on how to program the coded key. Note: The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. 2010 Crown Victoria (cro)
  • Page 89 Locks and Security Note: Large metallic objects, electronic devices that are used to purchase gasoline or similar items, or a second coded key on the same key chain may cause vehicle starting issues. You need to prevent these objects from touching the coded key while starting the engine. These objects will not cause damage to the coded key, but may cause a momentary issue if they are too close to the key when starting the engine.
  • Page 90 Locks and Security Replacement keys If your keys are lost or stolen and you don’t have an extra coded key, you will need to have your vehicle towed to an authorized dealer. The key codes need to be erased from your vehicle and new coded keys will need to be programmed.
  • Page 91 Locks and Security 5. Within twenty seconds of removing the second coded key, insert the new unprogrammed key (new key) into the ignition and turn the ignition from 1 (off) to the 3 (on) position (maintain ignition in 3 (on) for at least one second).
  • Page 92: Seating And Safety Restraints

    Seating and Safety Restraints SEATING Adjustable head restraints WARNING: To minimize the risk of neck injury in the event of a crash, the driver and passenger occupants should not sit in and/or operate the vehicle, until the head restraint is placed in its proper position.
  • Page 93 Seating and Safety Restraints Adjusting the front manual seat (if equipped) WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. Lift handle to move seat forward or backward.
  • Page 94 Seating and Safety Restraints WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision.
  • Page 95 Seating and Safety Restraints WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in a crash. Always sit upright against your seatback, with your feet on the floor.
  • Page 96 Seating and Safety Restraints Press to move the front portion of the seat cushion up or down. Press to move the rear portion of the seat cushion up or down. Using the power lumbar support (if equipped) The power lumbar control is located on the outboard side of the seat.
  • Page 97 Seating and Safety Restraints Heated seats (if equipped) WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time.
  • Page 98: Safety Restraints

    Seating and Safety Restraints REAR SEATS Seat-mounted cup holders and armrest storage compartment (if equipped) To access the cup holders, fold the armrest down. WARNING: Use only soft cups in the cup holder. Hard objects can injure you in a collision. SAFETY RESTRAINTS Personal Safety System™...
  • Page 99 Seating and Safety Restraints • The electrical wiring for the airbags, crash sensor(s), safety belt pretensioners, front safety belt usage sensors, driver seat position sensor, front passenger sensing system, and indicator lights. How does the Personal Safety System™ work? The Personal Safety System™ can adapt the deployment strategy of your vehicle’s safety devices according to crash severity and occupant conditions.
  • Page 100 Seating and Safety Restraints Front passenger sensing system For airbags to do their job they must inflate with great force, and this force can pose a potentially deadly risk to occupants that are very close to the airbag when it begins to inflate. For some occupants, like infants in rear-facing child seats, this occurs because they are initially sitting very close to the airbag.
  • Page 101 Seating and Safety Restraints Front safety belt pretensioners The safety belt pretensioners at the front outboard seating positions are designed to tighten the safety belts firmly against the occupant’s body during frontal collisions and in side collisions. This helps increase the effectiveness of the safety belts.
  • Page 102 Seating and Safety Restraints Safety restraints precautions WARNING: Always drive and ride with your seatback upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit in a rear seating position where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving.
  • Page 103 Seating and Safety Restraints WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather; they could burn a small child. Check seat covers and buckles before you place a child anywhere near them. WARNING: Front and rear seat occupants, including pregnant women, should wear safety belts for optimum protection in an accident.
  • Page 104 Seating and Safety Restraints Lap belts Adjusting the front center seat lap belt (if equipped) WARNING: The lap belt should fit snugly and as low as possible around the hips, not across the waist. The lap belt does not adjust automatically.
  • Page 105 Seating and Safety Restraints Webbing extraction sensitive mode The webbing sensitive locking mode locks the webbing and prevents more belt from being pulled out if the belt is pulled out too quickly. The belt will unlock when you stop pulling on it. Automatic locking mode In this mode, the shoulder belt is pre-locked.
  • Page 106 This indicates the safety belt is now in the automatic locking mode. How to disengage the automatic locking mode WARNING: Ford Motor Company recommends that all passenger safety belt assemblies and attaching hardware should be inspected by an authorized dealer after any collision to verify that the automatic locking retractor feature for child seats is still working properly.
  • Page 107 Seating and Safety Restraints Front safety belt height adjustment Your vehicle has safety belt height adjustments for the driver and front outboard passenger. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder. To lower the shoulder belt height, press the button and slide the height adjuster down.
  • Page 108 Seating and Safety Restraints Belt-Minder The Belt-Minder feature is a supplemental warning to the safety belt warning function. This feature provides additional reminders by intermittently sounding a chime and illuminating the safety belt warning light in the instrument cluster when the driver’s and front passenger’s safety belt is unbuckled.
  • Page 109 Seating and Safety Restraints If... Then... The driver’s or front The Belt-Minder feature is activated passenger’s safety belt becomes - the safety belt warning light unbuckled for approximately illuminates and the warning chime one minute while the vehicle is sounds for six seconds every traveling at least 3 mph 30 seconds, repeating for (5 km/h) and more than...
  • Page 110 Seating and Safety Restraints Reasons given... Consider... “Traffic is light” Nearly 1 of 2 deaths occur in single-vehicle crashes, many when no other vehicles are around. “Belts wrinkle my clothes” Possibly, but a serious crash can do much more than wrinkle your clothes, particularly if you are unbelted.
  • Page 111 Seating and Safety Restraints Deactivating/activating the Belt-Minder feature The driver and front passenger Belt-Minder are deactivated/activated independently. When deactivating/activating one seating position, do not buckle the other position as this will terminate the process. Read Steps 1 - 4 thoroughly before proceeding with the deactivation/activation programming procedure.
  • Page 112: Airbags

    Seating and Safety Restraints 4. Within approximately seven seconds of the light turning off, buckle then unbuckle the safety belt. • This will disable the Belt-Minder feature for that seating position if it is currently enabled. As confirmation, the restraint system warning light will flash four times per second for three seconds.
  • Page 113 WARNING: Ford Motor Company recommends that an authorized dealer inspect all steering column assemblies in use in vehicles involved in a collision. Failure to inspect and if necessary replace the steering column assembly could result in severe injury or death in the event of a collision.
  • Page 114 Seating and Safety Restraints WARNING: Do not attempt to service, repair, or modify the airbag supplemental restraint systems or its fuses. See your authorized dealer. WARNING: The front passenger airbag is not designed to offer protection to an occupant in the center front seating position. WARNING: Modifying or adding equipment to the front end of the vehicle (including frame, bumper, front end body structure and tow hooks) may affect the performance of the airbag system,...
  • Page 115 Seating and Safety Restraints WARNING: Front seating positions only: If seating two adults and a child, Ford recommends properly restraining the child in the center front seating position, but only if doing so will not interfere with driving the vehicle. This arrangement provides lap and shoulder belt and airbag protection for adult occupants and an attachment method for a child restraint.
  • Page 116 Seating and Safety Restraints The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (e.g., baking soda) that result from the combustion process that inflates the...
  • Page 117 Seating and Safety Restraints sensors), the system wiring, the airbag system readiness light, the airbag back up power and the airbag ignitors. WARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. WARNING: If the air bag has deployed, the air bag will not function again and must be replaced immediately.
  • Page 118 Seating and Safety Restraints When the passenger airbag off light is illuminated, the passenger side airbag may be disabled to avoid the risk of airbag deployment injuries. The front passenger sensing system uses a passenger airbag off or pass airbag off indicator which will illuminate and stay lit to remind you that the front passenger frontal airbag is disabled.
  • Page 119 Seating and Safety Restraints • Restart the vehicle and have the person remain in this position for about two minutes. This will allow the system to detect that person and enable the passenger’s frontal airbag. • If the indicator lamp remains lit even after this, the person should be advised to ride in the rear seat.
  • Page 120 Seating and Safety Restraints Pass Airbag Off Objects Passenger Airbag Indicator Lamp Small (i.e. three-ring Unlit Disabled binder, small purse, bottled water) Medium (i.e. heavy Disabled briefcase, fully packed luggage) Empty seat, or small Disabled to medium object with safety belt buckled If you think that the status of the passenger airbag off indicator lamp is incorrect, check for the following: •...
  • Page 121 If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this Owner’s Guide.
  • Page 122 Seating and Safety Restraints Determining if the system is operational The SRS uses a readiness light in the instrument cluster or a tone to indicate the condition of the system. Refer to the Warning lights and chimes section in the Instrument Cluster chapter. Routine maintenance of the airbag is not required.
  • Page 123 Seating and Safety Restraints WARNING: All occupants of the vehicle should always wear their safety belts even when an airbag SRS is provided. How does the side airbag system work? The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as...
  • Page 124 Seating and Safety Restraints to inflate in side-impact collisions, not roll-over, rear-impact, frontal or near-frontal collisions, unless the collision causes sufficient lateral deceleration. WARNING: Several air bag system components get hot after inflation. Do not touch them after inflation. WARNING: If the side airbag has deployed, the airbag will not function again.
  • Page 125: Child Restraints

    Recommendations for Safety Restraints are based on probable child height, age and weight thresholds from NHTSA and other safety organizations or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
  • Page 126 Seating and Safety Restraints Recommendations for Safety Restraints for Children Recommended Child size, height, weight, or age restraint type Infants Children weighing 40 lb (18 kg) or Use a child safety less (generally age four or younger) seat (sometimes toddlers called an infant carrier, convertible seat, or toddler seat).
  • Page 127 Seating and Safety Restraints Recommendations for attaching child safety restraints for children Use any attachment method as indicated below by “X” LATCH LATCH Safety Safety Safety (lower (lower belt belt and belt Restraint Child anchors anchors LATCH only Type Weight only) (lower tether...
  • Page 128 Seating and Safety Restraints WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child’s size, height, weight, or age. Follow the child restraint manufacturer’s instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by the vehicle manufacturer.
  • Page 129 Seating and Safety Restraints training to ensure that all children ages 0 to 16 are properly restrained in the correct restraint system. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and your pediatrician to make sure your seat is appropriate for your child and properly installed in the vehicle.
  • Page 130 Seating and Safety Restraints Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the vehicle seat all the way back.
  • Page 131 Seating and Safety Restraints Perform the following steps when installing the child seat with combination lap/shoulder belts: Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 1.
  • Page 132 Seating and Safety Restraints 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
  • Page 133 WARNING: Front seating positions only: If seating two adults and a child, Ford recommends properly restraining the child in the center front seating position, but only if doing so will not interfere with driving the vehicle.
  • Page 134 There should be no more than one inch (2.5 cm) of movement for proper installation. 7. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed.
  • Page 135 Ford Motor Company recommends the use of a child safety seat having a top tether strap. See Attaching child safety seats with tether straps and Recommendations for attaching safety restraints for children in this chapter for more information.
  • Page 136 Seating and Safety Restraints WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain safety belt buckle assemblies and/or LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, occupants should only use seating positions where they are able to be properly restrained.
  • Page 137 Seating and Safety Restraints Combining safety belt and LATCH lower anchors for attaching child safety seats When used in combination, either the safety belt or the LATCH lower anchors may be attached first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child seat. Refer to Recommendations for attaching child safety restraints for children in this chapter.
  • Page 138 If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Child booster seats The belt-positioning booster (booster seat) is used to improve the fit of the vehicle safety belt.
  • Page 139 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that vehicle lap/shoulder safety belts fit better.
  • Page 140 Seating and Safety Restraints Types of booster seats There are generally two types of belt-positioning booster seats: backless and high back. Always use booster seats in conjunction with the vehicle lap/shoulder belt. • Backless booster seats If your backless booster seat has a removable shield, remove the shield.
  • Page 141 Seating and Safety Restraints Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
  • Page 142 Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
  • Page 143: Tires, Wheels And Loading

    Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 144 Tires, Wheels and Loading WARNING: The traction grade assigned to this tire is based on straight-ahead braking traction tests, and does not include acceleration, cornering, hydroplaning or peak traction characteristics. Temperature A B C The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
  • Page 145: Tire Inflation

    Ford Motor Company. You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 146 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label or Tire Label which is located on the B-Pillar or the edge of the driver’s door.
  • Page 147 Tires, Wheels and Loading Note: If you have to drive a distance to get air for your tire(s), check and record the tire pressure first and add the appropriate air pressure when you get to the pump. It is normal for tires to heat up and the air pressure inside to go up as you drive.
  • Page 148 Tires, Wheels and Loading Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire wear When the tread is worn down to 1/16th of an inch (2 mm), tires must be replaced to help prevent your vehicle from skidding and...
  • Page 149 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label or the Tire Label which is located on the B-Pillar or edge of the driver’s door.
  • Page 150 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your Tire Pressure Monitoring System.
  • Page 151 Tires, Wheels and Loading • Do not run over curbs or hit the tire against a curb when parking WARNING: If your vehicle is stuck in snow, mud, sand, etc., do not rapidly spin the tires; spinning the tires can tear the tire and cause an explosion.
  • Page 152 Tires, Wheels and Loading Tire rotation Rotating your tires at the recommended interval (as indicated in the scheduled maintenance information that comes with your vehicle) will help your tires wear more evenly, providing better tire performance and longer tire life. •...
  • Page 153 Tires, Wheels and Loading INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S. DOT Tire Identification Number for safety standard certification and in case of a recall.
  • Page 154 Tires, Wheels and Loading 7. H: Indicates the tire’s speed rating. The speed rating denotes the speed at which a tire is designed to be driven for extended periods of time under a standard condition of load and inflation pressure. The tires on your vehicle may operate at different conditions for load and inflation pressure.
  • Page 155 Tires, Wheels and Loading 10. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall. Tire manufacturers also must indicate the ply materials in the tire and the sidewall, which include steel, nylon, polyester, and others.
  • Page 156 Tires, Wheels and Loading Additional information contained on the tire sidewall for “LT” type tires “LT” type tires have some additional information beyond those of “P” type tires; these differences are described below. Note: Tire Quality Grades do not apply to this type of tire. 1.
  • Page 157 Tires, Wheels and Loading Information on “T” type tires “T” type tires have some additional information beyond those of “P” type tires; these differences are described below: T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
  • Page 158: Tire Pressure Monitoring System (Tpms)

    Tires, Wheels and Loading TIRE PRESSURE MONITORING SYSTEM (TPMS) Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label. (If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label, you should determine the proper tire inflation pressure for those tires.)
  • Page 159 Tires, Wheels and Loading The Tire Pressure Monitoring System complies with part 15 of the FCC rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 160 Tires, Wheels and Loading Understanding your Tire Pressure Monitoring System (TPMS) The Tire Pressure Monitoring System measures pressure in your four road tires and sends the tire pressure readings to your vehicle. The Low Tire Warning Lamp will turn ON if the tire pressure is significantly low. Once the light is illuminated, your tires are under inflated and need to be inflated to the manufacturer’s recommended tire pressure.
  • Page 161 Tires, Wheels and Loading Low Tire Pressure Possible cause Customer Action Required Warning Light Solid Warning Light Tire(s) 1. Check your tire pressure to under-inflated ensure tires are properly inflated; refer to Inflating your tires in this chapter. 2. After inflating your tires to the manufacturer’s recommended inflation pressure as shown on the Tire...
  • Page 162 Tires, Wheels and Loading Low Tire Pressure Possible cause Customer Action Required Warning Light Flashing Warning Spare tire in use Your temporary spare tire is in Light use. (This includes the optional full-sized matching wheel and tire). Repair the damaged road wheel and re-mount it on the vehicle to restore system functionality.
  • Page 163 Follow these guidelines when using snow tires and chains: • Use only cable type chains offered by Ford Motor Company as an accessory or equivalent. Using SAE class S or other conventional link type chains may cause damage to the vehicle’s wheel house and/or body.
  • Page 164: Vehicle Loading

    Tires, Wheels and Loading VEHICLE LOADING – WITH AND WITHOUT A TRAILER This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance.
  • Page 165 Tires, Wheels and Loading Example only: Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) –...
  • Page 166 Tires, Wheels and Loading GAWR (Gross Axle Weight Rating) – is the maximum allowable weight that can be carried by a single axle (front or rear). These numbers are shown on the Safety Compliance Certification Label located on the B-Pillar or the edge of the driver’s door. The total load on each axle must never exceed its GAWR.
  • Page 167 Tires, Wheels and Loading • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury.
  • Page 168 Tires, Wheels and Loading GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers –...
  • Page 169 Tires, Wheels and Loading Steps for determining the correct load limit: 1. Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s placard. 2. Determine the combined weight of the driver and passengers that will be riding in your vehicle.
  • Page 170: Trailer Towing

    Tires, Wheels and Loading calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 - 540 = -103 kg. You will need to reduce the load weight by at least 240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then the load calculation would be: 1,400 - (2 x 220) - (9 x 100) = 1,400 - 440 - 900 = 60 lb.
  • Page 171 Tires, Wheels and Loading Safety chains Always connect the trailer’s safety chains to the frame or hook retainers of the vehicle hitch. To connect the trailer’s safety chains, cross the chains under the trailer tongue and allow slack for turning corners. If you use a rental trailer, follow the instructions that the rental agency gives to you.
  • Page 172 Tires, Wheels and Loading • To eliminate excessive shifting, use a lower gear. This will also assist in transmission cooling. For additional information, refer to Automatic transmission operation in the Driving chapter. • Anticipate stops and brake gradually. • Do not exceed the GCWR rating or transmission damage may occur. Servicing after towing If you tow a trailer for long distances, your vehicle will require more frequent service intervals.
  • Page 173: Recreational Towing

    Tires, Wheels and Loading Launching or retrieving a boat Disconnect the wiring to the trailer before backing the trailer into the water. Reconnect the wiring to the trailer after the trailer is removed from the water. When backing down a ramp during boat launching or retrieval: •...
  • Page 174: Driving

    Driving STARTING Positions of the ignition 1. Off— shuts off the engine and all accessories/locks the gearshift lever and allows key removal. 2. Accessory— allows the electrical accessories such as the radio to operate while the engine is not running. 3.
  • Page 175 Driving WARNING: Do not start your vehicle in a closed garage or in other enclosed areas. Exhaust fumes can be toxic. Always open the garage door before you start the engine. See Guarding against exhaust fumes in this chapter for more instructions. WARNING: If you smell exhaust fumes inside your vehicle, have your dealer inspect your vehicle immediately.
  • Page 176 Driving 5. Turn the key to 3 (on) without turning the key to 4 (start). Some warning lights will briefly illuminate. See Warning lights and chimes in the Instrument Cluster chapter for more information regarding the warning lights. Starting the engine 1.
  • Page 177 Driving You may experience a decrease in peak performance when the engine is cold when operating on E ethanol. Do not crank the engine for more than 10 seconds at a time as starter damage may occur. If the engine fails to start, turn the key to off and wait 30 seconds before trying again.
  • Page 178 Driving ENGINE BLOCK HEATER (IF EQUIPPED) An engine block heater warms the engine coolant which aids in starting and allows the heater/defroster system to respond quickly. If your vehicle is equipped with this system, your equipment includes a heater element which is installed in your engine block and a wire harness which allows the user to connect the system to a grounded 120 volt A/C electrical source.
  • Page 179 Driving • To reduce the risk of electrical shock, do not use your heater with ungrounded electrical systems or two pronged (cheater) adapters. Also ensure that the block heater, especially the cord, is in good condition before use. • Make sure that when in operation, the extension cord plug /engine block heater cord plug connection is free and clear of water in order to prevent possible shock or fire.
  • Page 180: Brakes

    Driving BRAKES Your service brakes are self-adjusting. Refer to the scheduled maintenance information for scheduled maintenance. Occasional brake noise is normal and often does not indicate a performance concern with the vehicle’s brake system. In normal operation, automotive brake systems may emit occasional or intermittent squeal or groan noises when the brakes are applied.
  • Page 181 Driving The ABS operates by detecting the onset of wheel lockup during brake applications and compensates for this tendency. The wheels are prevented from locking even when the brakes are firmly applied. The accompanying illustration depicts the advantage of an ABS equipped vehicle (on bottom) to a non-ABS equipped vehicle (on top) during hard braking with loss of front braking traction.
  • Page 182 Driving Parking brake Apply the parking brake whenever the vehicle is parked. To set the parking brake: 1. Move the gearshift to P (Park). 2. Press pedal downward. The BRAKE warning lamp in the instrument cluster illuminates and remains illuminated (when the BRAKE ignition is turned on) until the parking brake is fully released.
  • Page 183: Traction Control

    Driving TRACTION CONTROL (IF EQUIPPED) The traction control system helps you maintain the stability and steerability of your vehicle, especially on slippery road surfaces such as snow- or ice-covered roads and gravel roads. The system will allow your vehicle to make better use of available traction in these conditions. During traction control operation, the traction control active light will illuminate, you may hear an electric...
  • Page 184: Air Suspension

    Driving STEERING To help prevent damage to the power steering system, never hold the steering wheel at its furthest turning points (until it stops) for more than a few seconds when the engine is running. It is also important to maintain a proper power steering fluid level in the power steering fluid reservoir: •...
  • Page 185 Driving If you exceed the load limit, the rear air suspension may not operate. The air suspension shut-off switch is AIR SUSPENSION located on the left side of the trunk. SWITCH If this switch is in the off position, INTERRUPTEUR DE the rear air suspension will not LA SUSPENSION operate.
  • Page 186: Transmission Operation

    Driving 2. Locate the access plug on the underside of the steering column cover. 3. Remove the access plug using a flat head screwdriver. Insert the screwdriver into the access hole nearest the steering wheel. Then press and hold the override button using a flat head screwdriver.
  • Page 187 Driving To put your vehicle in P (Park): • Come to a complete stop • Move the gearshift lever and securely latch it in P (Park) WARNING: Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the off position and remove the key whenever you leave your vehicle.
  • Page 188 Driving • To return to O/D (overdrive mode), press the transmission control switch. The O/D OFF lamp will not be illuminated. • O/D (Overdrive) is automatically returned each time the key is turned off. 2 (Second) This position allows for second gear only. •...
  • Page 189 Driving DRIVING THROUGH WATER If driving through deep or standing water is unavoidable, proceed very slowly especially when the depth is not known. Never drive through water that is higher than the bottom of the wheel rims (for cars) or the bottom of the hubs (for trucks).
  • Page 190: Roadside Emergencies

    Roadside Emergencies ROADSIDE ASSISTANCE Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 191: Hazard Flasher Control

    Canadian customers who require roadside assistance, call 1-800-665-2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S.
  • Page 192: Fuel Pump Shut-Off Switch

    Roadside Emergencies FUEL FUEL PUMP SHUT-OFF SWITCH RESET The fuel pump shut-off switch is a device intended to stop the electric fuel pump when your vehicle has been involved in a substantial jolt. After a collision, if the engine cranks but does not start, the fuel pump shut-off switch may have been activated.
  • Page 193: Fuses And Relays

    Roadside Emergencies FUSES AND RELAYS Fuses If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. Note: Always replace a fuse with one that has the specified amperage rating.
  • Page 194 Roadside Emergencies Passenger compartment fuse panel The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover.
  • Page 195 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Lighting control module (LCM) (switch illumination), Autolamp sensor 7.5A Ignition (ON/ACC) - LCM 7.5A Ignition (ON/ACC) - Wiper module Electronic automatic temperature control (EATC) module (vehicles equipped with EATC only) 7.5A Ignition (ON/ACC) - Door lock switch illumination, Heated seat switch illumination, Radio,...
  • Page 196 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Ignition (ON) - A/C mode switch (vehicles equipped with manual A/C), Blend door, Heated seat modules LCM (interior lighting) LCM (Left-hand low beam) Ignition (ON/START) - Back-up lamps, Anti-lock brake system (ABS) LCM (Right-hand low beam) Ignition (ON/START) - Restraint...
  • Page 197 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating Battery saver (Police vehicles only) Key in (LCM) Hazard out (Police vehicles only) Fire suppression module (if equipped) (Police vehicles only) K101 Full ISO relay Window relay, Decklid (Police vehicles only) Power distribution box The power distribution box is located in the engine compartment.
  • Page 198 Roadside Emergencies The high-current fuses are coded as follows. Fuse/Relay Fuse Amp Protected Circuits Location Rating 30A* Ignition switch 20A* Spot lights (Police vehicles only) 10A* Powertrain control module (PCM) – keep alive power, Canister vent 20A* Fuel relay feed 10A* Rear air suspension module (RASM)
  • Page 199 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 20A* Audio (Subwoofer) 25A* Police tray lamps (Police vehicles only) 20A* Instrument panel power point 20A* Stop lamp switch 15A* Foglamps (Grand Marquis only), Police accessory battery feed 1 (Police vehicles only) 20A* Heated seats (Grand Marquis only), Police accessory battery...
  • Page 200 Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating 50A** Instrument panel (I/P) fuse box feed #2, I/P fuses 2, 4, 6, 8, 19, 21, 23 and 25 30A** Starter relay feed 40A** Anti-lock brake system (ABS) module (Pump) 40A** Rear defroster relay feed 20A** Cigar lighter (Non-police vehicles...
  • Page 201: Changing Tires

    Roadside Emergencies Fuse/Relay Fuse Amp Protected Circuits Location Rating — Not used ⁄ ISO relay Ignition coil ⁄ ISO relay ⁄ ISO relay Foglamps (Grand Marquis only) ⁄ ISO relay Fuel — Not used — Not used ⁄ ISO relay Horn Full ISO relay Starter...
  • Page 202 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 203 Roadside Emergencies 2. Full-size dissimilar spare with label on wheel: This spare tire has a label on the wheel that states: “THIS TIRE AND WHEEL FOR TEMPORARY USE ONLY” When driving with one of the dissimilar spare tires listed above, do not: •...
  • Page 204 Roadside Emergencies • Wet weather driving capability • All-Wheel driving capability (if applicable) • Load leveling adjustment (if applicable) When driving with the full-size dissimilar spare tire/wheel additional caution should be given to: • Towing a trailer • Driving vehicles equipped with a camper body •...
  • Page 205 Roadside Emergencies Removing the spare tire and jack 1. Remove the spare tire and the jack. The jack could be located: • A — behind the mini spare tire or • B — behind the full size spare tire WARNING: On vehicles equipped with air suspension, turn off the air suspension switch prior to jacking,...
  • Page 206 Roadside Emergencies Tire change procedure WARNING: When one of the front wheels is off the ground, the transmission alone will not prevent the vehicle from moving or slipping off the jack, even if the vehicle is in P (Park). WARNING: To help prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed.
  • Page 207 Roadside Emergencies Before placing the jack under the vehicle, NOTE the jack location markings: JACK LOCATION The jack location markings can be found on the lower outer edge of the body. • Locate the jack locator mark (B) on the body (C) near the tire you are changing, then place the jack (D) under the frame (A) of the vehicle aligning it with the...
  • Page 208: Wheel Lug Nut Torque

    20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel.
  • Page 209: Jump Starting

    Roadside Emergencies Note: Inspect the wheel pilot hole prior to installation. If there is visible corrosion in wheel pilot hole, remove loose particles by wiping with clean rag and apply grease. Apply grease only to the wheel pilot hole surface by smearing a “dime” (1 square cm) sized glob of grease around the wheel pilot surface (1) with end of finger.
  • Page 210 Roadside Emergencies 4. Check all battery terminals and remove any excessive corrosion before you attach the battery cables. Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect from any electrical surges.
  • Page 211 Roadside Emergencies 3. Connect the negative (-) cable to the negative (-) terminal of the assisting battery. 4. Make the final connection of the negative (-) cable to an exposed metal part of the stalled vehicle’s engine, away from the battery and the carburetor/fuel injection system.
  • Page 212 Roadside Emergencies Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
  • Page 213 Roadside Emergencies 3. Remove the jumper cable from the positive (+) terminal of the booster vehicle’s battery. 4. Remove the jumper cable from the positive (+) terminal of the disabled vehicle’s battery. After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions.
  • Page 214: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If equipped with an air suspension system, the air suspension control in the luggage compartment must be turned to the off position before your vehicle can be towed.
  • Page 215 Roadside Emergencies Emergency towing In case of a roadside emergency with a disabled vehicle (without access to wheel dollies, car hauling trailer, or flatbed transport vehicle) your vehicle (regardless of transmission powertrain configuration) can be flat towed (all wheels on the ground) under the following conditions: •...
  • Page 216: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 217 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 218 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...
  • Page 219 THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) Your satisfaction is important to Ford Motor Company and to your dealer. If a warranty concern has not been resolved using the three-step procedure outlined on the first page of the Customer Assistance section, you may be eligible to participate in the BBB AUTO LINE program.
  • Page 220 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 221 If you are in another foreign country, contact the nearest authorized dealer. If the authorized dealer employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S.
  • Page 222: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 223: Cleaning

    Cleaning WASHING THE EXTERIOR Wash your vehicle regularly with cool or lukewarm water and a neutral pH shampoo, such as Motorcraft Detail Wash (ZC-3-A), which is available from your authorized dealer. • Never use strong household detergents or soap, such as dish washing or laundry liquid.
  • Page 224 Cleaning WAXING • Wash the vehicle first. • Do not use waxes that contain abrasives; use Motorcraft Premium Liquid Wax (ZC-53-A), which is available from your authorized dealer, or an equivalent quality product. • Do not allow paint sealant to come in contact with any non-body (low-gloss black) colored trim, such as grained door handles, roof racks, bumpers, side moldings, mirror housings or the windshield cowl area.
  • Page 225 Cleaning ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal. When washing: • Take care when using a power washer to clean the engine. The high-pressure fluid could penetrate the sealed parts and cause damage.
  • Page 226 Cleaning PLASTIC (NON-PAINTED) EXTERIOR PARTS Use only approved products to clean plastic parts. These products are available from your authorized dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3-A). • If tar or grease spots are present, use Motorcraft Bug and Tar Remover (ZC-42).
  • Page 227 Cleaning INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS Clean the instrument panel, interior trim areas and cluster lens with a clean, damp, white cotton cloth, then use a clean and dry white cotton cloth to dry these areas. • Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel.
  • Page 228 Cleaning • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14). In Canada, use Motorcraft Multi-Purpose Cleaner (CXC-101). • If a ring forms on the fabric after spot cleaning, clean the entire area immediately (but do not oversaturate) or the ring will set.
  • Page 229 Cleaning FORD AND LINCOLN MERCURY CAR CARE PRODUCTS Your Ford or Lincoln Mercury authorized dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
  • Page 230: Maintenance And Specifications

    Maintenance and Specifications SERVICE RECOMMENDATIONS To help you service your vehicle, we provide scheduled maintenance information which makes tracking routine service easy. If your vehicle requires professional service, your authorized dealer can provide the necessary parts and service. Check your Warranty Guide/Customer Information Guide to find out which parts and services are covered.
  • Page 231 Maintenance and Specifications Working with the engine on 1. Set the parking brake and shift to P (Park). 2. Block the wheels. WARNING: To reduce the risk of vehicle damage and/or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.
  • Page 232: Engine Compartment

    Maintenance and Specifications IDENTIFYING COMPONENTS IN THE ENGINE COMPARTMENT 1. Brake fluid reservoir 2. Engine oil dipstick 3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 6. Engine coolant reservoir 7. Battery 8. Power distribution box 9.
  • Page 233 In very cold weather, do not fill the reservoir completely. Only use a washer fluid that meets Ford specifications. Do not use any special washer fluid such as windshield water repellent type fluid or bug wash. They may cause squeaking, chatter noise, streaking and smearing.
  • Page 234: Engine Oil

    Maintenance and Specifications To prolong the life of the wiper blades, it is highly recommended to scrape off the ice on the windshield before turning on the wipers. The layer of ice has many sharp edges and can damage the micro edge of the wiper rubber element.
  • Page 235 Maintenance and Specifications • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range. • If required, add engine oil to the engine. Refer to Adding engine oil in this chapter. •...
  • Page 236 Approval Committee (ILSAC), comprised of U.S. and Japanese automobile manufacturers. To protect your engine and engine’s warranty, use Motorcraft SAE 5W-20 or an equivalent SAE 5W-20 oil meeting Ford specification WSS-M2C930-A. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
  • Page 237: Battery

    Maintenance and Specifications BATTERY Your vehicle is equipped with a Motorcraft maintenance-free battery which normally does not require additional water during its life of service. If your battery has a cover/shield, make sure it is reinstalled after the battery has been cleaned or replaced. For longer, trouble-free operation, keep the top of the battery clean and dry.
  • Page 238 Maintenance and Specifications WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention.
  • Page 239: Engine Coolant

    Maintenance and Specifications If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. • Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal.
  • Page 240 Maintenance and Specifications When the engine is cold, check the level of the engine coolant in the reservoir. • The engine coolant should be at the FULL COLD level or within the COLD FILL RANGE as listed on the engine coolant reservoir (depending upon application).
  • Page 241 Maintenance and Specifications WARNING: Do not add engine coolant when the engine is hot. Steam and scalding liquids released from a hot cooling system can burn you badly. Also, you can be burned if you spill coolant on hot engine parts. WARNING: Do not put engine coolant in the windshield washer fluid container.
  • Page 242 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant since a Ford-approved recycling process is not yet available. 2010 Crown Victoria (cro)
  • Page 243 Maintenance and Specifications Used engine coolant should be disposed of in an appropriate manner. Follow your community’s regulations and standards for recycling and disposing of automotive fluids. Coolant refill capacity To find out how much fluid your vehicle’s cooling system can hold, refer to Maintenance product specifications and capacities in this chapter.
  • Page 244 Maintenance and Specifications What you should know about fail-safe cooling If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain.
  • Page 245: Fuel Information

    Maintenance and Specifications WARNING: Never remove the coolant reservoir cap while the engine is running or hot. 5. Re-start the engine and take your vehicle to an authorized dealer. Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible.
  • Page 246 Maintenance and Specifications Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before fueling your vehicle. • Always turn off the vehicle before fueling. • Automotive fuels can be harmful or fatal if swallowed. Fuels such as gasoline and ethanol are highly toxic and if swallowed can cause death or permanent injury.
  • Page 247 Maintenance and Specifications Pure ethanol is the alcohol which is the intoxicating agent in liquor, beer and wine. It is distilled from the fermentation of plants such as field corn and sugar cane. When ethanol is produced for use in motor fuels, a small amount of gasoline is added to make it unfit for beverage use.
  • Page 248 Maintenance and Specifications Refueling WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island; • Turn off your engine when you are refueling; •...
  • Page 249 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford, Motorcraft or other certified fuel filler cap is not used. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
  • Page 250 Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality, per the recommendations in the Choosing the right fuel section. Octane recommendations Your vehicle is designed to use “Regular”...
  • Page 251 Maintenance and Specifications Do not be concerned if your engine sometimes knocks lightly. However, if it knocks heavily under most driving conditions while you are (R+M)/2 METHOD using fuel with the recommended octane rating, see your authorized dealer to prevent any engine damage. FFV engine (if equipped) If your vehicle is flex fuel capable, it is designed to use Fuel Ethanol (Ed75–Ed85), “Regular”...
  • Page 252 Maintenance and Specifications Running out of fuel Avoid running out of fuel because this situation may have an adverse effect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine.
  • Page 253 Maintenance and Specifications For consistent results when filling the fuel tank: • Turn the engine/ignition switch to the off position prior to refueling, an error in the reading will result if the engine is left running. • Use the same filling rate setting (low — medium — high) each time the tank is filled.
  • Page 254 Maintenance and Specifications Driving style — good driving and fuel economy habits Give consideration to the lists that follow and you may be able to change a number of variables and improve your fuel economy. Habits • Smooth, moderate operation can yield up to 10% savings in fuel. •...
  • Page 255 Maintenance and Specifications Conditions • Heavily loading a vehicle or towing a trailer may reduce fuel economy at any speed. • Carrying unnecessary weight may reduce fuel economy (approximately 1 mpg [0.4 km/L] is lost for every 400 lb [180 kg] of weight carried). •...
  • Page 256 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 257 Maintenance and Specifications a malfunction. Temporary malfunctions may cause the service engine soon indicator to illuminate. Examples are: 1. The vehicle has run out of fuel—the engine may misfire or run poorly. 2. Poor fuel quality or water in the fuel—the engine may misfire or run poorly.
  • Page 258 Maintenance and Specifications for 15 seconds without cranking the engine. If the service engine soon indicator blinks eight times, it means that the vehicle is not ready for I/M testing; if the service engine soon indicator stays on solid, it means that the vehicle is ready for I/M testing. The OBD-II system is designed to check the emission control system during normal driving.
  • Page 259 Maintenance and Specifications 4. Check the fluid level in the reservoir. It should be between the MIN and MAX lines. Do not add fluid if the level is in this range. 5. If the fluid is low, add fluid in small amounts, continuously checking the level until it reaches the range between the MIN and MAX lines.
  • Page 260 Maintenance and Specifications 1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating temperature. 2. Park the vehicle on a level surface and engage the parking brake. 3. With the parking brake engaged and your foot on the brake pedal, start the engine and move the gearshift lever through all of the gear ranges.
  • Page 261 Maintenance and Specifications The transmission fluid should be in this range if at ambient temperature (50°F-95°F [10°C-35°C]). High fluid level Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage.
  • Page 262: Air Filter(S)

    Maintenance and Specifications AIR FILTER Refer to scheduled maintenance information for the appropriate intervals for changing the air filter element. When changing the air filter element, use only the air filter element listed. Refer to Motorcraft part numbers in this chapter. WARNING: To reduce the risk of vehicle damage and/or personal burn injuries do not start your engine with the air cleaner removed and do not remove it while the engine is running.
  • Page 263: Part Numbers

    Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
  • Page 264: Maintenance Product Specifications And Capacities

    Maintenance and Specifications 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 265 Maintenance and Specifications 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 266 Maintenance and Specifications 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 267: Engine Data

    Maintenance and Specifications ENGINE DATA Engine 4.6L V8 engine 4.6L FFV V8 engine Cubic inches Required fuel 87 octane 87 octane or Ethanol (E85) Firing order 1-3-7-2-6-5-4-8 1-3-7-2-6-5-4-8 Ignition system Coil on plug Coil on plug Spark plug gap 0.052–0.056 inch 0.041–0.047 inch (1.32–1.42 mm) (1.04–1.20 mm)
  • Page 268 Maintenance and Specifications IDENTIFYING YOUR VEHICLE Safety Compliance Certification Label The National Highway Traffic Safety Administration Regulations require that a Safety Compliance Certification Label be affixed to a vehicle and prescribe where the Safety Compliance Certification Label may be located. The Safety Compliance Certification Label is located on the structure (B-Pillar) by the trailing edge of the driver’s...
  • Page 269 Maintenance and Specifications The Vehicle Identification Number (VIN) contains the following information: 1. World manufacturer identifier 2. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location 3. Make, vehicle line, series, body type 4. Engine type 5.
  • Page 270: Crown Victoria Severe Duty

    CONTACT US Ford Fleet Hotline - The Ford Fleet Hotline provides police and fleet customers with direct access to Ford Motor Company for fleet sales or service information. The hotline number is (800) 34-FLEET.
  • Page 271 Crown Victoria Severe Duty TRANSMISSION The police vehicle has a unique high-performance powertrain including transmission and an aluminum driveshaft, which is designed for maximum vehicle performance. Due to the nature of this powertrain, some powertrain noise may be present. Driving in the overdrive cancel mode for prolonged periods at high speeds will deteriorate performance and may cause extensive engine damage.
  • Page 272 100 mph (160 km/h) for the first 1,000 miles (1,600 km) to allow axle components to wear in. Additionally, only synthetic lubricant as specified below should be used when maintenance is performed on the rear axle. Lubricant specifications Item Ford part name Ford part Ford number specification...
  • Page 273 Crown Victoria Severe Duty charger designed for commercial use such as the Rotunda GR-1. Never let a fully discharged battery remain discharged for a long period of time. Extended storage in a discharge state can cause irrecoverable damage to the internal components or cracking of the container. As a battery approaches a discharged state it becomes easier for the electrolyte to freeze.
  • Page 274 Crown Victoria Severe Duty Taxi Function Gauge Color Not used — — Vehicle speed signal Gray/Black Battery saver Light green/Orange 50A Battery Light green Not used — — 50A Battery Tan/Yellow 20A Run/Acc White/Pink 10A Run/Acc Light Blue/White 50A Battery Yellow Not used —...
  • Page 275 Crown Victoria Severe Duty Headlight flashers (wig-wags) - police An interfacing connector is provided on the headlight circuit for use of the headlights as alternating flashers (wig-wags). The connector is located in front of the radiator. A protective cap is attached to prevent contaminants from entering the connector when a wig-wag module is not installed.
  • Page 276 WHEELS/TIRES/BRAKES Wheel rims - police To withstand the demands placed on vehicles driven under heavy-duty service conditions, Ford Motor Company installs heavy-duty steel wheels. Tires - police Tires (including the spare) are speed-rated radials for police use. Use only the recommended tire size and speed ratings.
  • Page 277 TPMS system training tools An inexpensive TPMS training tool, P/N 8C2Z-1A203-A, can be purchased from any Ford dealer for use by the driver or shop technician for training the system after maintenance has been performed that requires system training. The Tire Pressure Monitor Activation Tool, P/N 204-363, has more functionality and is designed primarily for shop use.
  • Page 278 • To reduce the chances of interference from another vehicle, TPMS reset should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the TPMS reset procedure at the same time. • Do not wait more than two (2) minutes between resetting each tire sensor or the system will timeout and the entire procedure will have to be repeated on all four wheels.
  • Page 279 Crown Victoria Severe Duty 4. Press and hold the brake pedal for two (2) seconds, then release. 5. Turn the ignition to off—DO NOT remove the key. 6. Cycle the ignition from off to on three (3) times ending in on—DO NOT start the engine.
  • Page 280 Crown Victoria Severe Duty 8. Left front tire: Place the TPMS reset tool against the left front tire where the tire meets the rim, opposite from the valve stem (1) as shown. This is where the sensor is located inside the rim. Both tools, the TPMS training tool (part number 8C2Z-1A203-A) or the Tire Pressure Monitor Activitation Tool (part number 204-363) must be held against the tire sidewall opposite the valve...
  • Page 281 A lower boiling point could cause long brake pedal travel and a loss of braking confidence during subsequent pursuit driving. Ford recommends that police fleets replace the brake fluid at every brake pad service interval. Brake fluid may be replaced more frequently on vehicles involved in frequent high-speed pursuits with heavy brake usage.
  • Page 282 Because we have no control over the installation, design or manufacture of such systems, Ford cannot assume responsibility for any adverse effects or damage that may result if you use this equipment. Malfunction of aftermarket electronic equipment should be resolved by the equipment manufacturer.
  • Page 283 Crown Victoria Severe Duty Aftermarket equipment installation Ford has developed a Police Interceptor Modifier Guide to assist the vehicle modifier in safely installing police equipment into the vehicle. The guide provides detailed information on the location of key vehicle components that must be untouched and warnings for other areas where caution must be exercised.
  • Page 284 The Trunk Pack™ provides more flexibility to officers transporting police equipment than the trunk packing considerations. To improve trunk packing by police agencies, Ford has made the following items available: • Trunk Pack™ – a drop-in box with a tough plastic shell made of high density Polyethylene (HDPE).
  • Page 285 Trunk Equipment Mounting Guide for proper positioning of fasteners. This guide can be accessed on the www.fleet.ford.com website. The sliding tray can also be used, depending on size, to properly store parts with rigid and sharp edges.
  • Page 286 Crown Victoria Severe Duty 3. Ammunition – The safest location for ammunition is the forward package shelf and on the side shelves. It is recommended that a plastic storage container be utilized and mounted using the Trunk Mounting Equipment Guide for proper fastener locations. It is also recommended that ammunition remain in the purchased container and be placed in a safe storage container.
  • Page 287 The system automatically performs a diagnostic check self check and momentarily lights the cluster lamp when the key is turned on. If the diagnostic lamp stays on refer to the appropriate sections of the Ford service manual for further diagnostic and service procedures.
  • Page 288 Note: DuPont™ and KEVLAR are trademarks or registered trademarks of DuPont™ or its affiliates. The panels have been subjected to standard Ford Motor Company vehicle testing, including long-term durability, key life, and crash testing. Important: In the interest of officer safety, detailed panel performance specifications are not shown here.
  • Page 289 Crown Victoria Severe Duty The above illustration is an outside view of the left front door. The shaded area represents the area covered by the ballistic door panel. Removing the panels It is important that these panels be removed from the vehicle after the vehicle has been impacted on the protected door, the door has been shot, or the vehicle is being removed from active duty.
  • Page 290 Crown Victoria Severe Duty WARNING: Do not place objects or mount equipment in front of the airbag module cover or in front of the seat areas that may come in contact with a deploying airbag. Failure to follow this instruction could result in personal injury. WARNING: Dash, tunnel or console-mounted equipment should not be placed outside of the specified zone.
  • Page 291 Crown Victoria Severe Duty 60 70 P R N D 2 1 Figure 1 1. 9.5 inches (240 mm) from center of airbag door 2. 15.7 inches (400 mm) from center of airbag door 3. 28.5 inches (725 mm) No objects should be placed between the airbags due to airbag variability.
  • Page 292 Crown Victoria Severe Duty Figure 2 1. 30.5 inches (775 mm). Cross section through center of vehicle (passenger side shown) 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 293 Crown Victoria Severe Duty Figure 3 1. 23.6 inches (600 mm). Front passenger compartment 2. 17 inches (430 mm). Front driver 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 294 Crown Victoria Severe Duty Figure 4 (if equipped) 1. 8 inches (200 mm). From out board side of seat 2. 15 inches (380 mm). Forward of seat back Figure 5 (if equipped) 3. 27.5 inches (700 mm). Up from SAB module 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 295 Crown Victoria Severe Duty 60 70 P R N D 2 1 Figure 6 1. Area on top of instrument panel. Equipment must not interfere with driver visibility. 2. The airbag door must be kept clear for deployment of airbag 3.
  • Page 296 Crown Victoria Severe Duty Figure 7 1. Area on top of instrument panel 2. Area in front of center console from tunnel up to instrument panel 3. Prisoner screen 4. 10 inches (254 mm) 5. Area on tunnel between seats 6.
  • Page 297 Crown Victoria Severe Duty Figure 8 1. Area on top of instrument panel. Equipment must not interfere with driver visibility. 2. Area on tunnel between seats 3. 9 inches (229 mm) 4. 12 inches (305 mm) IMPORTANT AIRBAG DOS AND DON’TS WARNING: Do not attempt to tamper with, disconnect or deactivate the airbag system.
  • Page 298 Without the benefit of crash tests on vehicles equipped with push bumpers (there are a number of different styles available), it is Ford’s opinion that installation of some push bumpers could affect the timing of the airbag deployment. Use of a push bumper that mounts solely to the vehicles bumper should not have a significant effect upon airbag deployment.
  • Page 299 Crown Victoria Severe Duty Is there a problem with transporting a front seat passenger who has their hands restrained behind their body? This is not a normal riding position for an occupant. The effectiveness of the passenger airbag will depend, in part, upon the occupant’s seated position.
  • Page 300: Accessories

    Accessories GENUINE FORD ACCESSORIES FOR YOUR VEHICLE See your dealer for the latest accessories available for your vehicle. 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 301: Ford Extended Service Plan

    FORD ESP EXTENDED SERVICE PLANS More than 30 million Ford, Lincoln, and Mercury owners have discovered the powerful protection of Ford ESP. It is the only extended service plan backed by Ford Motor Company, and provides “peace of mind” protection beyond the New Vehicle Limited Warranty coverage.
  • Page 302 Ford ESP Can Quickly Pay for Itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford ESP Service Contract. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
  • Page 303 Ford Extended Service Plan 2010 Crown Victoria (cro) Owners Guide, 2nd Printing USA (fus)
  • Page 304: Index

    Index Axle lubricant specifications ..263 ABS (see Brakes) .....179 Police and fleet vehicles ..271 refill capacities ......263 Accessory delay ......69 traction lok ......184 Air cleaner filter ....261–262 Air conditioning ......44 Air suspension ......183 Battery ........236 description ......183 acid, treating emergencies ..236 Airbag supplemental restraint jumping a disabled battery ..208 system ........111, 121...
  • Page 305 ........238 fail-safe cooling .......243 Cupholder(s) .......97 idle speed control ....236 Customer Assistance ....189 lubrication specifications ..263 Ford Extended Service refill capacities ......263 Plan ..........300 service points ....231–232 Getting assistance outside starting after a collision ..191 the U.S. and Canada ....219 Engine block heater ....177...
  • Page 306 Index Engine oil ........233 Fuses ........192–193 change oil soon warning, message center .......233 checking and adding ....233 dipstick ........233 Gas cap (see Fuel cap) ....247 filter, specifications ..235, 262 Gas mileage recommendations ....235 (see Fuel economy) ....251 refill capacities ......263 specifications ......263 Gauges .........17 Event data recording ....7...
  • Page 307 Index cluster ........12 doors ..........76 lighting up panel and Lubricant specifications ...263 interior ........49 Lug nuts ........207 Lumbar support, seats ....95 Jump-starting your vehicle ..208 Message center .....19–20 english/metric button ..24–25 system check button ....24 Keyless entry system ....84 warning messages .....25 autolock ........76 keypad ........84 Mirrors ........69–70...
  • Page 308 Index Power distribution connector for adults ......102–105 (police and fleet vehicles) ..272 for children ......124 lap belt ........103 Power door locks ......76 Occupant Classification Power mirrors ......70 Sensor ........99 warning light and chime ..106 Power point .........67 Rear (police) ......273 Safety restraints - LATCH anchors ........133 Power steering ......183...
  • Page 309 Index tilting .........66 Traction-lok rear axle ....184 Suspension Transmission ......185 heavy duty (police) ....274 brake-shift interlock (BSI) ..184 fluid, checking and adding (automatic) ......258 fluid, refill capacities ....263 Tilt steering wheel ......66 lubricant specifications ..263 Tire Pressure Monitoring Trunk ...........78 System (TPMS) Pack and loading ....282 Tires, Wheels and Loading ..157...

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