Table of Contents

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Table of Contents

Gauges
Electronic automatic temperature control
Headlamps
Windshield wiper/washer control
Mirrors
Message center
Locks
2003 Crown Victoria (cro)
Owners Guide (post-2002-fmt)
USA English (fus)
Table of Contents
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22
47
54
63
93
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10
16
22
31
38
42
47
49
54
56
56
63
64
74
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86
93
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Do you have a question about the 2003 Crown Victoria and is the answer not in the manual?

Questions and answers

Lee Irvin
May 9, 2025

I lost my only key. Can I start the car without the key?

1 comments:
Mr. Anderson
May 19, 2025

No, a 2003 Ford Crown Victoria cannot be started without the correct coded key. Using the wrong or an unprogrammed key will cause a “no start” condition.

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Summary of Contents for Ford 2003 Crown Victoria

  • Page 1 Turn signal control Bulb replacement Driver Controls Windshield wiper/washer control Steering wheel adjustment Power windows Mirrors Speed control Message center Locks and Security Keys Locks Anti-theft system 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Table of Contents...
  • Page 2: Table Of Contents

    Trailer towing Roadside Emergencies Getting roadside assistance Hazard flasher switch Fuel pump shut-off switch Fuses and relays Changing tires Jump starting Wrecker towing Customer Assistance Reporting safety defects (U.S. only) Cleaning 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 3: Table Of Contents

    Ford Motor Company. Ford may change the contents without notice and without incurring obligation. Copyright © 2003 Ford Motor Company...
  • Page 4: Introduction

    State of California to cause cancer and birth defects or other reproductive harm. CONGRATULATIONS Congratulations on acquiring your new Ford. Please take the time to get well acquainted with your vehicle by reading this handbook. The more you know and understand about your vehicle the greater the safety and pleasure you will derive from driving it.
  • Page 5 (miles) of operation, since these additives may prevent piston ring seating. See Engine oil in the Maintenance and specifications chapter for more information on oil usage. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Introduction...
  • Page 6 • Ford Motor Company. • service and repair facilities. • law enforcement or government agencies. • others who may assert a right or obtain your consent to know such information. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 7 By referring to the pages in the provided supplement, you can properly identify those features, recommendations and specifications that are unique to your vehicle. Refer to this Owner Guide for all other required information and warnings. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Introduction...
  • Page 8 Child Seat Tether Anchor Anti-Lock Brake System Traction Control Master Lighting Switch Fog Lamps-Front Fuel Pump Reset Windshield Defrost/Demist 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) See Owner’s Guide Air Bag-Front Child Seat Child Seat Lower Anchor Brake System...
  • Page 9 Avoid Smoking, Flames, or Sparks Explosive Gas Power Steering Fluid Emission System Passenger Compartment Air Filter Check fuel cap 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Introduction Power Window Lockout Interior Luggage Compartment Release Symbol Engine Oil...
  • Page 10: Instrument Cluster

    ENGINE the engine’s emission control systems may be malfunctioning. The light may illuminate without a driveability concern being noted and will not require towing. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 11 It may take a long period of time for the system to detect an improperly installed fuel filler cap. For more information, refer to Fuel filler cap in the Maintenance and specifications chapter. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster...
  • Page 12 Refer to Brakes in the Driving chapter for more information. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 13 It will be lit for a minimum of four seconds or for the duration of the Traction Control event. For more information, refer to the Driving chapter. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster...
  • Page 14 Turn signals Illuminates when the turn signals or the hazard lights are turned on. If the lights stay on continuously or flash faster, check for a burned-out bulb. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) SUSP CHECK...
  • Page 15: Speed Control

    ON, this light will flash five times and sound a tone for one second, then the light remains on (if the trunk is open). 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster SPEED CONTROL...
  • Page 16: Gauges

    Key-in-ignition warning chime Sounds when the key is left in the ignition and the driver’s door is opened. GAUGES Standard instrument cluster gauges 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 17 Never remove the coolant reservoir cap while the engine is running or hot. Steam and scalding liquid from a hot cooling system can burn you badly. • Standard instrument cluster 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster...
  • Page 18 Add oil if needed (refer to Engine oil in the Maintenance and specifications chapter). If the oil level is correct, have your vehicle checked at your dealership or by a qualified technician. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 19 If less than four gallons is added, the gauge will take between five to ten minutes to update. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster VOLTS...
  • Page 20 • Standard instrument cluster • Optional instrument cluster Odometer Registers the total kilometers (miles) of the vehicle. • Standard instrument cluster 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) 60 70 0 0 0 0 0 0 0...
  • Page 21 To reset, depress the control. Refer to Electronic Message Center in the Driver controls chapter for Trip A and Trip B features on the optional instrument cluster. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Instrument Cluster...
  • Page 22: Entertainment Systems

    Press the control to turn the audio system on or off. Audio power can also be turned on by pressing the AM/FM select control or the TAPE/CD select control. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) 11. Scan control 12. Seek control 13.
  • Page 23 Press the TREB control then press: • to decrease the treble output • to increase the treble output. Speaker balance adjust Speaker sound distribution can be adjusted between the right and left speakers. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems...
  • Page 24 • Press to seek forward to the next track of the current disc. After the last track has been completed, the first track of the current disc will automatically replay. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 25 The radio is equipped with six station memory preset controls. These controls can be used to select up to six preset AM stations and twelve FM stations (six in FM1 and six in FM2). 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 26 To deactivate autoset and return to your audio system’s manually set memory stations, press the AUTO control again. Setting the clock with radio data system (RDS) feature Press the RDS control until SELECT HOUR or SELECT MINS is displayed. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 27 The rewind control works in tape and CD modes. • In tape mode, radio play will continue until rewind is stopped (with the TAPE control) or the beginning of the tape is reached. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems...
  • Page 28 Dolby Laboratories Licensing Corporation. Compression adjust Compression adjust brings soft and loud CD passages together for a more consistent listening level. Press the COMP control to activate and deactivate compression adjust. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 29 Traffic information is not available in most U.S. markets. Program type • Press the RDS control until the FIND program type is displayed. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems...
  • Page 30 Mute mode Press the MUTE control to mute the playing media. Press the MUTE control again to return to the playing media. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) • R & B • Religious • Rock •...
  • Page 31: Am/Fm Stereo Cassette

    If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 32 The treble adjust control allows you to increase or decrease the audio system’s treble output. TREB Speaker balance adjust Speaker sound distribution can be adjusted between the right and left speakers. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 33 Scan function in radio mode Press the SCAN control to hear a brief sampling of all listenable stations on the frequency band. Press the SCAN control again to stop the scan mode. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems...
  • Page 34 2. Select a station. Refer to Tune adjust or Seek function for more information on selecting a station. 3. Press and hold a memory preset control until the sound returns, indicating the station is held in memory on the control you selected. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 35 10 seconds before reverting back to the clock. In media mode, the media information will always be displayed. Tune adjust The tune control works in radio mode. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems...
  • Page 36 In order to ensure proper operation of the AMS feature, the tape MUST have a blank section of at least four seconds duration between programs. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 37 Dolby noise reduction is manufactured under license from Dolby Laboratories Licensing Corporation. “Dolby ” and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems SIDE...
  • Page 38: Am/Fm Stereo

    If the volume is set above a certain level and the ignition is turned off, the volume will come back on at a “nominal” listening level when the ignition switch is turned back on. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 39 Press the TONE control four times, then use the volume knob to adjust the desired level. Seek function The seek function control works in radio mode. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems PUSH TONE...
  • Page 40 3. Press and hold a memory preset control until the sound returns, indicating the station is held in memory on the control you selected. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) SEEK...
  • Page 41 In media mode, the media information will always be displayed. Tune adjust The tune control works in radio mode. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Entertainment Systems TONE...
  • Page 42: Cd Changer

    • in the trunk • in the center console • under the driver’s seat 1. Slide the door to access the CD changer magazine. 2. Press to eject the magazine. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) SEEK TUNE...
  • Page 43 6. Press in on the disc holder until it locks securely into the magazine. If the disc holders are not fully locked into the magazine, the unit will not operate. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 44 Inspect all discs for contamination before playing. If necessary, clean discs only with an approved CD cleaner and wipe from the center out to the edge. Do not use circular motion. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 45 (4.75 in) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Irregular shaped CDs, CDs with a scratch protection film attached, and CDs with homemade paper (adhesive) labels should not be inserted into the CD player.
  • Page 46 AUDIO SYSTEM WARRANTIES AND SERVICE Refer to the Warranty Guide for audio system warranty information. If service is necessary, see your dealer or a qualified technician. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 47: Climate Controls

    • Off – Outside air is shut out and the fan will not operate. This mode will reduce undesirable odors form entering the vehicle but may increase the possibility of interior window fogging. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 48 • Do not place objects under the front seat or over the defroster ducts. They may reduce visibility, fall into the ducts, or degrade the performance of your climate control system. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 49: Electronic Automatic Temperature Control

    If unusual conditions exist (i.e.-window fogging, etc.), the manual overrides allow you to select airflow locations and the fan speed. To return to automatic operation, press Automatic/AUTO. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Climate Controls...
  • Page 50 The outside temperature reading is most accurate when the vehicle is moving. Higher readings may be displayed when the vehicle is not 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) ˚...
  • Page 51 • Floor & Defrost - Distributes outside air through the windshield defroster ducts, floor ducts and the side window demisters. The A/C 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Climate Controls AUTOMATIC FLR •...
  • Page 52 3. Set the fan speed to HI 4. Direct the outer panel vents towards to side windows To increase airflow to the outer panel vents, close the central panel vents. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 53 10 minutes have passed, push the control again. Activating the rear window defroster will also activate the heated mirrors (if equipped). For more information refer to Heated outside mirrors in the Driver controls chapter. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Climate Controls...
  • Page 54: Lights

    Failure to activate your headlamps under these conditions may result in a collision. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) , then back to OFF.
  • Page 55 The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident the alignment of your headlamps should be checked by a qualified service technician. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 56: Turn Signal Control

    Without a moon roof With a moon roof To turn on the map lamps, press the map lamp control. BULBS Replacing exterior bulbs Check the operation of all the bulbs frequently. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 57: Bulb Replacement

    To remove the headlamp bulb: 1. Make sure headlamp switch is in OFF position, then open the hood. 2. Remove the radiator cover by turning the three knobs to the unlock position. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Lights...
  • Page 58 3. Connect the electrical connector into the rear of the plastic base until it snaps, locking it into position. 4. Install the protective cover over headlamps locking it in place with three knobs. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 59 Replacing tail lamp/brake/turn lamp bulbs The tail lamp, the brake lamp and the turn signal lamp bulbs are located in the tail lamp assembly. Follow the same steps to replace either bulb. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 60 8. Install the plastic retainer and carefully push the carpet back in to place. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 61 Replacing high-mount brakelamp bulbs 1. Make sure headlamp switch is in OFF position, then remove two screws from the lamp assembly. 2. Carefully lift the lamp assembly up for access to the bulbs. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 62 3. Carefully pull the bulb socket out of the lamp assembly. 4. Pull the bulb straight out of the socket and push in the new bulb. To install, reverse the removal procedure. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 63: Driver Controls

    Changing the wiper blades To make changing the wiper blades easy, turn the ignition to ACC, then turn the wipers on. When the wipers reach the vertical position, turn the ignition to LOCK. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 64 Some of the features in the overhead console include a storage bin and compass. To program the Homelink , refer to Homelink Universal Transceiver it this chapter. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 65 Compass zone adjustment 1. Determine which magnetic zone you are in by referring to the zone map. 2. Turn the ignition to the ON position. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls 7 8 9 1011...
  • Page 66 Magnetic or metallic objects placed in, on or near the vehicle may also affect compass accuracy. 1. Turn ignition to the ON position. 2. Start the engine. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 67 2. Hold down the MODE button for 5 seconds to enter zone mode. The display will read PRESS RESET TO SET ZONE XX where XX is the current zone. 3. Release the MODE button. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 68 CAL displayed on the right side. 5. Slowly drive the vehicle in a circle (less than 5 km/h [3 mph]). This will take up to three circles to complete calibration. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) 7 8 9 1011...
  • Page 69 (no 20 second delay). 4. Point the original garage door opener/transmitter at the overhead console. Hold down the original transmitter’s button so the overhead console can learn the transmitter’s frequency and data stream. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 70 2. Press and release the “learn” or “smart” button on the garage door motor head unit. Note: Following step 2, there are 30 seconds in which to initiate step 3. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 71 3. The proper signal is transmitted to the device being controlled. 4. Release the button. Note: If more than one button is pressed, priority will be given to the lowest numbered channel. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 72 HomeLink uses default codes for testing and for optional home lighting accessories. To load the default codes: 1. Simultaneously press and hold buttons 1 and 3. CLEARING CHANNELS is displayed. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 73 Power outlets are designed for accessory plugs only. Do not hang any type of accessory or accessory bracket from the plug. Improper use of the power outlet can cause damage not covered by your warranty. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 74: Power Windows

    Depress again to stop window operation. One touch down can be deactivated during operation by pushing down on the top part of the driver power window control. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 75: Mirrors

    Do not remove ice from the mirrors with a scraper or attempt to readjust the mirror glass if it is frozen in place. These actions could cause damage to the glass and mirrors. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 76 • Press the left side of the control to adjust the pedals toward you. • Press the right side of the control to adjust the pedals away from you. The adjustment allows for approximately 65 mm (2.5 inches) of maximum travel. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 77: Speed Control

    To turn speed control off • Press OFF or • Turn off the vehicle ignition. Once speed control is switched off, the previously programmed set speed will be erased. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls...
  • Page 78 SET ACCEL. You can accelerate with the accelerator pedal at any time during speed control usage. Releasing the accelerator pedal will return your vehicle to the previously programmed set speed. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) ACCEL...
  • Page 79 SET ACCEL. To disengage speed control • Depress the brake pedal. Disengaging the speed control will not erase the previously programmed set speed. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls ACCEL COAST ACCEL...
  • Page 80 SET ACCEL or RES controls are pressed. It turns off when the speed control OFF control is pressed, the brake is applied or the ignition is turned to the OFF position. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) ACCEL...
  • Page 81 To close the moon roof: • Press and hold the front portion of the control. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls NEXT...
  • Page 82 HomeLink . It is also recommended that a new battery be placed in the hand-held transmitter of the device being programmed to HomeLink for quicker training and accurate transmission of the radio-frequency signal. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 83 “learn” or “smart” button (usually near where the hanging antenna wire is attached to the unit). 7. Press and release the “learn” or “smart” button. (The name and color of the button may vary by manufacturer.) 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 84 HomeLink . The red indicator light will flash slowly and then rapidly after HomeLink accepts the radio frequency signal. • Proceed with step 4 in the “Programming” section. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 85 2. The red indicator light will begin to flash after 20 seconds. Without releasing the HomeLink button, follow step 2 in the “Programming” section. For questions or comments, contact HomeLink at www.homelink.com or 1–800–355–3515. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls...
  • Page 86: Message Center

    • TRIP A or TRIP B • AVG SPEED Press this control to switch the electronic instrument cluster display and the message center display from metric to English units. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) CHECK AIR SUSPENSION DOOR...
  • Page 87 The DTE function will flash for 5 seconds and sound a tone for 1 second when you have approximately: • 80 km (50 miles) left before you run out of fuel • 40 km (25 miles) • 16 km (10 miles) 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls RESET...
  • Page 88 • rounding of the displayed values to the nearest 0.1 liter (gallons) Press the RESET control while AVG ECON is displayed to reset the function. The average displayed is the average since the last reset. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) RESET SELECT DISTANCE...
  • Page 89 Deactivating overdrive If your vehicle is equipped with a column-shift transmission, press the Transmission Control Switch (TCS) located on the end of the gearshift lever. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driver Controls DISTANCE AVG FUEL...
  • Page 90 Operation section of the Driving chapter. FUEL DOOR RELEASE (IF EQUIPPED) Your vehicle is equipped with a locking fuel door. To open the door, press the control located on the door. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 91 Mobile Communication Equipment includes, but is not limited to cellular phones, pagers, portable email devices, in vehicle communications systems, telematics devices and portable two-way radios. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 92 Make sure that the mat does not interfere with the operation of the accelerator or the brake pedal. To remove the floor mat, reverse the installation procedure. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 93: Locks And Security

    • Pressing the manual lock button on the door. • Operating the remote entry transmitter. • Operating the keyless entry keypad. • Operating the driver’s door with a key. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 94 The “T” shaped handle will be located either on the luggage compartment door (lid) or inside the luggage compartment near the tail lamps. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 95 (Neutral). If there is any potential remote keyless entry problem with your vehicle, ensure ALL remote entry transmitters are brought to the dealership, to aid in troubleshooting. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Locks and Security...
  • Page 96 4. Press the power door unlock control three times. 5. Turn the ignition back to ON. The door locks will cycle lock/unlock. 6. With the ignition still in the ON position, press the unlock control twice. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 97 10 meters (33 feet) away from your vehicle. A decrease in operating range can be caused by the following factors: • Weather conditions • Nearby radio towers • Structures around the vehicle • Other vehicles parked next to the vehicle 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 98 3 seconds. After doors lock/unlock, press any control on all transmitters (up to four). When completed, turn the ignition to 3 (OFF). All transmitters must be programmed at the same time. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 99 Automatic door locks can also be turned on/off through the following procedure: You must complete steps 1-7 within 30 seconds or the procedure will have to be repeated. If the procedure needs to be repeated, you must wait 30 seconds. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 100 • Taped to the computer module, or • At your dealer. When using the keyless entry keypad, press the middle of each button in order to ensure a good activation. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 101 To unlock the driver door, enter either the factory-set code or personal code (each digit pressed within 5 seconds of prior digit). The interior lamps will illuminate. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Locks and Security...
  • Page 102: Anti-Theft System

    The SecuriLock passive anti-theft system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. THEFT INDICATOR The theft indicator is the flashing red indicator located on the dash panel.
  • Page 103 • Electronic devices on the key chain that can be used to purchase gasoline or similar items • A second key on the same key ring as the coded key 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 104 OFF and restart the engine with all other objects on the key ring held away from the ignition key. Check to make sure the coded key is an approved Ford coded key. If your keys are lost or stolen you will need to do the following: •...
  • Page 105 You may repeat steps 1 through 6. If failure repeats, bring your vehicle to your dealership to have the new spare key(s) programmed. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 106: Seating And Safety Restraints

    Never adjust the driver’s seat or seatback when the vehicle is moving. Always drive and ride with your seatback upright and the lap belt snug and low across the hips. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 107 Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 108 When activated, they will turn off automatically when the ignition is turned to the OFF position. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 109 Reclining the seatback can cause an occupant to slide under the seat’s safety belt, resulting in severe personal injuries in the event of a collision. Press the control to recline the seatback forward or backward. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 110: Safety Restraints

    The system is able to analyze different occupant conditions and crash severity before activating the appropriate safety devices to help better protect a range of occupants in a variety of frontal crash situations. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 111 Refer to Air bag supplemental restraints section in this chapter. Front crash severity sensor The front crash severity sensor enhances the ability to detect the severity of an impact. Positioned up front, it provides valuable 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 112 Front safety belt usage sensors The front safety belt usage sensors detect whether or not the driver and front outboard passenger safety belts are fastened. This information 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 113 If any of these things happen, even intermittently, have the Personal safety system serviced at your dealership or by a qualified technician immediately. Unless serviced, the system may not function properly in the event of a collision. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 114 3) Never use a single belt for more than one person. Always transport children 12 years old and under in the back seat and always properly use appropriate child restraints. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 115 Vehicle sensitive mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 116 Refer to Safety Restraints for Children or Safety Seats for Children later in this chapter. How to use the automatic locking mode • Buckle the combination lap and shoulder belt. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 117 This indicates the safety belt is now in the automatic locking mode. How to disengage the automatic locking mode Ford Motor Company recommends that all passenger safety belt assemblies and attaching hardware should be inspected by a qualified technician after any collision to verify that the automatic locking retractor feature for child seats is still working properly.
  • Page 118 Lap belts Adjusting the front center seat lap belt The lap belt should fit snugly and as low as possible around the hips, not across the waist. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 119 Safety belt warning light and indicator chime The safety belt warning light illuminates in the instrument cluster and a chime sounds to remind the occupants to fasten their safety belts. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 120 If the BeltMinder warnings have expired (warnings for approximately 5 minutes) for one occupant (driver or front passenger), the other occupant can still activate the BeltMinder feature. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Then...
  • Page 121 1 in 4 of us will be seriously injured in a crash during our lifetime. “I’m not going far” 3 of 4 fatal crashes occur within 25 miles of home. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Then...
  • Page 122 If at any time the driver/front passenger quickly buckles then unbuckles, the BeltMinder feature for that seating position is disabled for the current ignition cycle. The BeltMinder feature will re-enable during the 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 123 • This will disable the BeltMinder feature for that seating position if it is currently enabled. As confirmation, the restraint system warning light will flash 4 times per second for 3 seconds. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 124 (if equipped), shoulder belt guide on seatback (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a collision. Ford Motor Company recommends that all safety belt assemblies used in vehicles involved in a collision be replaced.
  • Page 125: Air Bags

    The National Highway Traffic Safety Administration (NHTSA) recommends a minimum distance of at least 25 cm (10 inches) between an occupant’s chest and the driver air bag module. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 126 Do not attempt to service, repair, or modify the air bag supplemental restraint systems or its fuses. See your Ford or Lincoln Mercury dealer. The front passenger air bag is not designed to offer protection to an occupant in the center front seating position.
  • Page 127 Driver and passenger airbags are designed to inflate in frontal and near-frontal collisions, not rollover, side-impact, or rear-impacts unless the collision causes sufficient longitudinal deceleration. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 128 Several air bag system components get hot after inflation. Do not touch them after inflation. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 129 Failure to follow these instructions may increase the risk of personal injury in the event of a collision. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 130 Do not attempt to service, repair, or modify the air bag SRS, its fuses or the seat cover on a seat containing an air bag. See your Ford or Lincoln Mercury dealer. All occupants of the vehicle should always wear their safety belts even when an air bag SRS is provided.
  • Page 131 A difficulty with the system is indicated by one or more of the following: • The readiness light (same light as for front air bag system) will either flash or stay lit. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 132: Child Restraints

    If the child is the proper size, restrain the child in a safety seat. Children who are too large for child safety seats (as specified by your child safety seat manufacturer) should always wear safety belts. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 133 To improve the fit of both the lap and shoulder belt on children who have outgrown child safety seats, Ford Motor Company recommends use of a belt-positioning booster. Booster seats position a child so that safety belts fit better. They lift the child up so that the lap belt rests low across the hips and the knees bend comfortably.
  • Page 134 The importance of shoulder belts Using a booster without a shoulder belt increases the risk of a child’s head hitting a hard surface in a collision. For this reason, you should 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 135 Carefully follow all of the manufacturer’s instructions with the safety seat you put in your vehicle. If you do not install and use the safety seat properly, the child may be injured in a sudden stop or collision. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 136 (passenger side front and outboard rear seating positions) (if equipped) section in this chapter. Ford recommends the use of a child safety seat having a top tether strap. Install the child safety seat in a seating position with a tether anchor.
  • Page 137 1. Position the child safety seat in a seat with a combination lap and shoulder belt. 2. Pull down on the shoulder belt and then grasp the shoulder belt and lap belt together. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 138 6. Allow the belt to retract. The belt will click as it retracts to indicate it is in the automatic locking mode. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 139 The rear seats of your vehicle are equipped with built-in tether strap anchors located behind the seats as described below. The tether anchors in your vehicle are located under a cover marked with the tether anchor symbol (shown with title). 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 140 3. Locate the correct anchor for the selected seating position. 4. Open the tether anchor cover. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 141 If you install a child seat at the center rear position, use the vehicle belt and the top tether anchor. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 142 Also try to tug the seat forward. Check to see if the anchors hold the seat in place. If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 143: Driving

    Starting the engine in this chapter. Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
  • Page 144 Seating and safety restraints chapter. 2. Make sure the headlamps and vehicle accessories are off. 3. Make sure the gearshift is in P (Park). 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 145 5 (START). Make sure the corresponding lights illuminate or illuminate briefly. If a light fails to illuminate, have the vehicle serviced. • If the driver’s safety belt is fastened, the 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
  • Page 146 If the engine is idling while the vehicle is stopped for a long period of time, open the windows at least 2.5 cm (one inch) or adjust the heating or air conditioning to bring in fresh air. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 147: Brakes

    If the vehicle has continuous vibration or shudder in the steering wheel while braking, the vehicle should be inspected by a qualified service technician. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
  • Page 148 (If your brake warning lamp illuminates, have your vehicle serviced immediately.) 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) BRAKE...
  • Page 149: Traction Control

    TRACTION CONTROL (IF EQUIPPED) Your vehicle may be equipped with the optional Traction Control system. This system helps you maintain the stability and steerability of 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving BRAKE...
  • Page 150 OFF to ON until you deactivate the system using the traction control switch on the instrument panel left of the steering column. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 151: Air Suspension

    • Steering maneuvers • Braking • Accelerations This system keeps the rear of your vehicle at a constant level by automatically adding air or releasing air from the springs. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
  • Page 152: Transmission Operation

    If it is necessary to use the above procedure to move the gearshift lever, it is possible that a fuse has blown or the vehicle’s brakelamps are not operating properly. Refer to Fuses and relays in the Roadside emergencies chapter. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) AIR SUSPENSION...
  • Page 153 Always set the parking brake fully and make sure the gearshift is latched in P (Park). Turn the ignition to the LOCK position and remove the key whenever you leave your vehicle. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 154 If your vehicle is equipped with a floor-shift transmission, overdrive can be deactivated by pressing the transmission control switch on the gearshift handle. The transmission control indicator light (TCIL) will illuminate on the instrument cluster. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 155 To gain acceleration in (Overdrive) or Drive (O/D OFF) when passing another vehicle, push the accelerator to the floor. The transmission will downshift to the appropriate gear: third, second or first gear. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 156: Vehicle Loading

    Before loading a vehicle, familiarize yourself with the following terms: • Base Curb Weight: Weight of the vehicle including any standard equipment, fluids, lubricants, etc. It does not include occupants or aftermarket equipment. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 157 Do not use replacement tires with lower load carrying capacities than the originals because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the originals do not increase the GVWR and GAWR limitations. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
  • Page 158: Trailer Towing

    Do not use hitches that clamp onto the vehicle bumper. Use a load carrying hitch. You must distribute the load in your trailer so that 10–15% of the total weight of the trailer is on the tongue. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 159 • Do not exceed the GCWR rating or transmission damage may occur. Servicing after towing If you tow a trailer for long distances, your vehicle will require more frequent service intervals. Refer to your scheduled maintenance guide for more information. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Driving...
  • Page 160 Replace the rear axle lubricant any time the axle has been submerged in water. Rear axle lubricant quantities are not to be checked or changed unless a leak is suspected or repair required. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 161 • Maximum distance is 80 km (50 miles) If a distance of 80 km (50 miles) or a speed of 56 km/h (35 mph) must be exceeded, you must disconnect the driveshaft. Ford recommends the driveshaft be removed/installed only by a qualified technician. See your local dealer for driveshaft removal/installation.
  • Page 162: Roadside Emergencies

    Roadside Emergencies Roadside Emergencies GETTING ROADSIDE ASSISTANCE To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 163: Fuel Pump Shut-Off Switch

    Canadian customers who require roadside assistance, call 1–800–665–2006. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount. To obtain reimbursement information, U.S. Ford or Mercury vehicles customers call 1-800-241-3673; Lincoln vehicle customers call 1–800–521–4140.
  • Page 164: Fuses And Relays

    If electrical components in the vehicle are not working, a fuse may have blown. Blown fuses are identified by a broken wire within the fuse. Check the appropriate fuses before replacing any electrical components. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 165: Passenger Compartment Fuse Panel

    The fuse panel is located below and to the left of the steering wheel by the brake pedal. Remove the panel cover to access the fuses. To remove a fuse use the fuse puller tool provided on the fuse panel cover. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies...
  • Page 166 Start input to police PDB (Police vehicle option) Powertrain Control Module (PCM) power relay, Coil-on plugs, Radio noise capacitor, Passive Anti-Theft System (PATS) Transmission range sensor 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Passenger Compartment Fuse Panel Description...
  • Page 167 EATC module, Instrument cluster, Clock, LCM, Interior lamps, Door lock switches, Door ajar and roof lamps (Taxi vehicles) Left-hand low beam Cigar lighter Right-hand low beam 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies Passenger Compartment Fuse Panel Description...
  • Page 168: Power Distribution Box

    If the battery has been disconnected and reconnected, refer to the Battery section of the Maintenance and specifications chapter. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Passenger Compartment Fuse Panel...
  • Page 169 20A* Driver’s Door Module (DDM) — Not used — Not used 20A* Daytime Running Lamps (DRL) — Not used — Not used — Not used — Not used 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies...
  • Page 170 Feeds IP fuses 3, 5, 21, 23, 25, 27 30A** VAP Steering, Air suspension compressor, Instrument cluster 50A** Ignition switch 30A** Wipers 50A** B+ feed for PDB (Police vehicle option) 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 171 If you get a flat tire while driving, do not apply the brake heavily. Instead, gradually decrease your speed. Hold the steering wheel firmly and slowly move to a safe place on the side of the road. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 172 To prevent the vehicle from moving when you change a tire, be sure the parking brake is set, then block (in both directions) the wheel that is diagonally opposite (other side and end of the vehicle) to the tire being changed. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 173 • B — behind the full size spare tire On vehicles equipped with Air Suspension, turn OFF the Air Suspension switch prior to jacking, hoisting or towing your vehicle. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Roadside Emergencies...
  • Page 174 (C) near the tire you are changing, then place the jack (D) under the frame (A) of the vehicle aligning it with the mark (B - circle). 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 175 Reinstall lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 10. Lower the vehicle by turning the jack handle counterclockwise. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 176: Jump Starting

    Ensure that vent caps are tight and level. 5. Turn the heater fan on in both vehicles to protect any electrical surges. Turn all other accessories off. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 177 Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Connect the other end of the positive (+) cable to the positive (+) terminal of the assisting battery. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 178 Jump starting 1. Start the engine of the booster vehicle and run the engine at moderately increased speed. 2. Start the engine of the disabled vehicle. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 179 1. Remove the jumper cable from the ground metal surface. Note: In the illustrations, lightning bolts are used to designate the assisting (boosting) battery. 2. Remove the jumper cable on the negative (-) connection of the booster vehicle’s battery. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 180 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 181: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Before your vehicle can be towed, the air suspension control in the luggage compartment must be turned to the OFF position (if equipped).
  • Page 182: Customer Assistance

    Ford Customer Relationship Center. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle needs service, or if you need more help than the dealership could provide, after following the steps described above, contact the Ford Customer Relationship Center to find an authorized dealership to help you.
  • Page 183 P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In order to help you service your Ford or Lincoln Mercury vehicle, please have the following information available when contacting a Customer Relationship Center: • Your telephone number (home and business) •...
  • Page 184 5,000 participating Ford or Lincoln Mercury and Ford of Canada dealers. If you did not take advantage of the Ford Extended Service Plan at the time of purchasing your vehicle, you may still be eligible. Since this information is subject to change, please ask your dealer for complete details about Ford Extended Service Plan coverage options, or visit the Ford ESP website at www.ford-esp.com.
  • Page 185 • available free to owners and lessees of qualifying Ford Motor Company vehicles. The Dispute Settlement Board may not be available in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to discontinue this service without notice and without incurring obligations per applicable state law.
  • Page 186 • The name of the dealer(s) who sold or serviced the vehicle. • A brief description of your unresolved concern. • A brief summary of the action taken by the dealer(s) and Ford Motor Company. • The names (if known) of all the people you contacted at the dealership(s).
  • Page 187 After a case is reviewed, the Board mails you a decision letter and a form on which to accept or reject the Board’s decision. The decisions of the Board are binding on Ford (and, in some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law.
  • Page 188 If your vehicle must be serviced while you are traveling or living in Central or South America, the Caribbean, or the Middle East, contact the nearest Ford dealership. If the dealership cannot help you, write or call: FORD MOTOR COMPANY...
  • Page 189 Customer Assistance If you are in another foreign country, contact the nearest Ford dealership. If the dealership employees cannot help you, they can direct you to the nearest Ford affiliate office. If you buy your vehicle in North America and then relocate outside of the U.S.
  • Page 190: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may either call the Auto Safety Hotline toll-free at 1–800–424–9393 (or 366–0123 in the Washington D.C.
  • Page 191: Cleaning

    Your dealer has touch-up paint and sprays to match your vehicle’s color. Take your color code (printed on a sticker in the driver’s door jam) to your dealer to ensure you get the correct color. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 192 • Do not use hydrofluoric acid-based or high caustic-based wheel cleaners, steel wool, fuels or strong household detergent. • To remove tar and grease, use Ford Extra Strength Tar and Road Oil Removal (B7A-19520–AA), available from your dealer. ENGINE Engines are more efficient when they are clean because grease and dirt buildup keep the engine warmer than normal.
  • Page 193 Use only approved products to clean plastic parts. These products are available from your dealer. • For routine cleaning, use Motorcraft Detail Wash (ZC-3–A). • If tar or grease spots are present, use Ford Extra Strength Tar and Road Oil Removal (B7A-19520–AA). WINDOWS AND WIPER BLADES The windshield, rear window and wiper blades should be cleaned regularly.
  • Page 194 The air bag may not function correctly and not provide injury reduction benefits. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 195 For fabric, carpets, cloth seats and safety belts: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Ford Extra Strength Upholstery Cleaner (E8AZ-19523–AA). • If grease or tar is present on the material, spot-clean the area first with Motorcraft Spot and Stain Remover (ZC-14).
  • Page 196 Cleaning FORD, LINCOLN AND MERCURY CAR CARE PRODUCTS Your Ford, Lincoln or Mercury dealer has many quality products available to clean your vehicle and protect its finishes. These quality products have been specifically engineered to fulfill your automotive needs; they are custom designed to complement the style and appearance of your vehicle.
  • Page 197: Maintenance And Specifications

    Working with the engine off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key. 3. Block the wheels. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Maintenance and Specifications...
  • Page 198 2. Go to the front of the vehicle and release the auxiliary latch that is located under the front of the hood. 3. Lift the hood until the lift cylinders hold it open. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 199: Engine Compartment

    3. Windshield washer fluid reservoir 4. Air filter assembly 5. Power steering fluid reservoir 6. Engine coolant reservoir 7. Battery 8. Engine oil filler cap 9. Automatic transmission fluid dipstick 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 200: Engine Oil

    2. Turn the engine off and wait up to 10 minutes for the oil to drain into the oil pan. 3. Set the parking brake and ensure the gearshift is securely latched in P (Park). 4. Open the hood. Protect yourself from engine heat. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 201 DO NOT ADD OIL. • If the oil level is below this mark, engine oil must be added to raise the level within the normal operating range. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) DO NOT OVERFILL...
  • Page 202 5. Fully install the engine oil filler cap by turning the filler cap clockwise until three clicks can be heard. To avoid possible oil loss, DO NOT operate the vehicle with the engine oil level indicator and/or the engine oil filler cap removed. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 203 Only use oils “Certified For Gasoline Engines” by the American Petroleum Institute (API). To protect your engine’s warranty use Motorcraft SAE 5W-20 or an equivalent 5W-20 oil meeting Ford specification WSS-M2C153–H. SAE 5W-20 oil provides optimum fuel economy and durability performance meeting all requirements for your vehicle’s engine.
  • Page 204: Battery

    Therefore, do not allow flames, sparks or lighted substances to come near the battery. When working near the battery, always shield your face and protect your eyes. Always provide proper ventilation. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 205 If the battery has been disconnected or a new battery has been installed, the clock and radio settings must be reset once the battery is reconnected. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 206 • Freeze protection down to -36° C (-34° F). • Boiling protection up to 129° C (265° F). • Protection against rust and other forms of corrosion. • Enables calibrated gauges to work properly. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) RECYCLE...
  • Page 207 If sprayed on the windshield, engine coolant could make it difficult to see through the windshield. • Add Motorcraft Premium Gold Engine Coolant (yellow-colored), VC-7–A (VC-7–B in Oregon), meeting Ford Specification WSS-M97B51–A1. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt)
  • Page 208 • Do not add/mix an orange-colored, extended life coolant such as Motorcraft Speciality Orange Engine Coolant, VC-2 (US) or CXC-209 (Canada), meeting Ford specification WSS-M97B44–D with the factory-filled coolant. Mixing Motorcraft Speciality Orange Engine Coolant or any orange-colored extended life product with your factory filled coolant can result in degraded corrosion protection.
  • Page 209 Recycled engine coolant Ford Motor Company does NOT recommend the use of recycled engine coolant in vehicles originally equipped with Motorcraft Premium Gold Engine Coolant since a Ford-approved recycling process is not yet available.
  • Page 210 If the engine coolant supply is depleted, this feature allows the vehicle to be driven temporarily before incremental component damage is incurred. The “fail-safe” distance depends on ambient temperatures, vehicle load and terrain. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 211 Continued operation will increase the engine temperature: • If your vehicle is equipped with digital gauges, the gauge bars will flash and a tone will sound every five seconds for one minute. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 212 Otherwise, fuel may spray out and injure you or others. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 213 Breathing gasoline vapors, or skin contact could cause an adverse reaction. In sensitive individuals, serious personal injury or sickness may result. If fuel is 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 214 “Check Fuel Cap” illuminates when the ignition is turned to the ON position to ensure your bulb is working. When this light turns on, check the fuel filler cap. Continuing to operate the vehicle with the Check Fuel 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 215 The customer warranty may be void for any damage to the fuel tank or fuel system if the correct genuine Ford or Motorcraft fuel filler cap is not used. The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
  • Page 216 World-wide Fuel Charter. Cleaner air Ford endorses the use of reformulated “cleaner-burning” gasolines to improve air quality. Running out of fuel Avoid running out of fuel because this situation may have an adverse affect on powertrain components.
  • Page 217 Your results will be most accurate if your filling method is consistent. Calculating fuel economy 1. Fill the fuel tank completely and record the initial odometer reading (in kilometers or miles). 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 218 • You may want to turn off the speed control in hilly terrain if unnecessary shifting between third and fourth gear occurs. Unnecessary shifting of this type could result in reduced fuel economy. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 219 Every new vehicle should have the EPA window sticker. Contact your dealer if the window sticker is not supplied with your vehicle. The EPA window sticker should be your guide for the fuel economy comparisons with other vehicles. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 220 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 221 1. Start the engine and let it run until it reaches normal operating temperature (the engine coolant temperature gauge indicator will be near the center of the normal area between H and C). 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 222 (approximately 30 km [20 miles]). If your vehicle has been operated for an extended period at high speeds, in city traffic during hot 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 223 You can check the fluid without driving if the ambient temperature is above 10°C (50°F). However, if fluid is added at this time, an overfill condition could result when the vehicle reaches normal operating temperature. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 224 Use of a non-approved automatic transmission fluid may cause internal transmission component damage. If necessary, add fluid in 250 ml (1/2 pint) increments through the filler tube until the level is correct. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 225: Air Filter(S)

    6. Replace the air filter housing cover and secure the clamps. 7. Replace the air inlet tube and secure the clamp. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 226 10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford to give you the following information about tire grades exactly as the government has written it. Treadwear...
  • Page 227 To make sure your tires wear evenly and last longer, rotate them as indicated in the scheduled maintenance guide. If you notice that the tires wear unevenly, have them checked. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 228 • Five tire rotation (for vehicles with steel wheels and full size spare tires) Replacing the tires Replace the tires when the wear band is visible through the tire treads. 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 229 Make sure that all replacement tires are of the same size, type, load-carrying capacity and tread design (e.g., “All Terrain”, “Touring”, etc.), as originally offered by Ford. Failure to follow these precautions may adversely affect the handling of the vehicle, and increase the risk of loss of vehicle control, vehicle rollover and/or personal injury.
  • Page 230: Part Numbers

    Power steering fluid Motorcraft MERCON Transmission fluid Motorcraft MERCON V ATF Engine coolant Motorcraft Premium Gold Engine Coolant (yellow-colored) Fuel tank 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) 4.6L SOHC V8 engine FA-1668 FG-986B BXT-65–650 BXT-65–750 FL-820-S EV-258...
  • Page 231 Windshield Washer Concentrate Use only brake fluids certified to meet Ford specifications. Refer to Lubricant Specifications in this chapter. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. Ensure the correct automatic transmission fluid is used. MERCON and MERCON V are not interchangeable.
  • Page 232: Lubricant Specifications

    Lock cylinders Penetrating and Lock Lubricant Power steering Motorcraft fluid MERCON ATF Automatic Motorcraft transmission MERCON V 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Ford part Ford number specification PM-1 ESA-M6C25-A and DOT 3 F7AZ-19G208-BA ESR-M13P4-A F5AZ-19553-AA VC-7–A...
  • Page 233 Windshield Washer Concentrate Use only brake fluids certified to meet Ford specifications. DOT 3 fluid is recommended. However, if DOT 3 is not available, DOT 4 fluid can be used. Add 118 ml (4 oz.) of Additive Friction Modifier XL-2 or equivalent meeting Ford specification EST-M2C118-A for complete refill of Traction-Lok rear axles.
  • Page 234 Vehicle dimensions (3) Overall height (4) Wheelbase (5) Track - Front (5) Track - Rear Denotes long wheel base 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) mm (in) 1 443 (56.8) 2 913 (114.7)/3066 (120.7) 1 611 (63.4)
  • Page 235: Certification Label

    XXXX is representative of your vehicle identification number.) 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) MFD. BY FORD MOTOR CO. IN U.S.A. DATE: XXXXX GVWR:XXXXXXXXXXXX FRONT GAWR: XXXXXX/XXXXXXX REAR GAWR: XXXXXXX/XXXXXXX THIS VEHICLE CONFORMS TO ALL APPLICABLE FEDERAL...
  • Page 236 8. Production sequence number Engine number The engine number (the last eight numbers of the vehicle identification number) is stamped on the engine block, transmission, frame and transfer case (if equipped). 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 237: Accessories

    Not all accessories are available for all models. Following is a list of several Ford Genuine Accessory products. Not all accessories are available for all models. To find out what accessories are available for your vehicle, please contact your dealer or visit our online store at: www.fordaccessories.com.
  • Page 238 Door edge guards First aid kit Flat splash guards Front end covers Full vehicle cover Highway safety kit Molded splash guards Side window deflectors Styled hood deflector Universal floor mats 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus)
  • Page 239 • Ford cannot assume responsibility for any adverse effects or damage that may result from the use of such equipment. 2003 Crown Victoria (cro)
  • Page 240: Index

    Auxiliary power point ...73 Axle lubricant specifications ..232–233 refill capacities ...230 traction lok ...156 Battery ...204 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) acid, treating emergencies ...204 charging system warning light ...13 jumping a disabled battery ...176 maintenance-free ...204...
  • Page 241 U.S. and Canada ...188 Getting roadside assistance ...162 Getting the service you need ...182 Ordering additional owner’s literature ...189 The Dispute Settlement Board ...184 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Index Utilizing the Mediation/Arbitration Program ...187 Daytime running lamps (see Lamps) ...54...
  • Page 242 ...216 safety information relating to automotive fuels ...212 Fuses ...164–165 Garage door opener ...82 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Gas cap (see Fuel cap) ...11, 214 Gas mileage (see Fuel economy) ...217 Gauges ...16–17...
  • Page 243 Keyless entry system ...100 autolock ...99 keypad ...100 programming entry code ...101 Keys ...93, 102–104 key in ignition chime ...16 positions of the ignition ...143 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Index Lamps autolamp system ...54 bulb replacement specifications chart ...57...
  • Page 244 Pedals (see Power adjustable foot pedals) ...76 Power adjustable foot pedals ...76 Power distribution box (see Fuses) ...168 Power door locks ...93, 99 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Power mirrors ...75 Power point ...73 Power steering ...151 fluid, checking and adding ...221...
  • Page 245 Tires ...171, 226–227 changing ...171–172 checking the pressure ...227 replacing ...228 rotating ...227 snow tires and chains ...229 tire grades ...227 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) Index treadwear ...226 Towing ...158 recreational towing ...161 trailer towing ...158 wrecker ...181...
  • Page 246 Index checking and cleaning ...63 operation ...63 2003 Crown Victoria (cro) Owners Guide (post-2002-fmt) USA English (fus) replacing wiper blades ...63 Wrecker towing ...181...

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