Energate FZ100C Installation Manual
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Energate FZ100C Installation Manual

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Installation Guide for
Energate Thermostats
Foundation Marketing releases 1.2 & 1.3 (Firmware v3.3 & v3.4)
THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO,
USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
AW000873-G
1

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Summary of Contents for Energate FZ100C

  • Page 1 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 2: Legal Declarations

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 3 LIMITED WARRANTY OF ENERGATE INC. Energate Inc. Warrants that this product will be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase of this product from Energate Inc. (the “Warranty Period”).

  • Page 4: Table Of Contents

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 5 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 6 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 7: Introduction

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 8: Operating The Foundation Thermostat

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 9 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 10: Thermostat Home Screen

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 11 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 12: Operating The Z100 Pioneer Thermostat

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 13 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 14 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 15: General Installation Procedures

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 16 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 17: New Installation

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 18: Mounting The Outdoor Temperature Sensor

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 19: Placing The Foundation Thermostat On The Mounting Bracket

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 20: Foundation Thermostat Wiring

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 21: Z100 Pioneer Thermostat Wiring

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 22: Configuring The Thermostat Settings

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 23: Heat Pump Settings

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 24 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 25 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 26: Standard Configurations

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 27: Furnace With No Air Conditioner

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 28: Air Conditioner With No Furnace

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 29: Heat Pump: Single-Stage With No Auxiliary Stage

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 30: Heat Pump: Two-Stage With No Auxiliary Stage

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 31: Heat Pump: Single-Stage With Auxiliary Stage

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 32 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 33: Heat Pump: Two-Stage With Auxiliary Stage

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 34 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 35: Special Configurations

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 36 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 37 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 38 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 39: Dual Transformer Equipment

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 40 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 41: Zone Control Systems

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 42: Options And Accessories

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 43: Outdoor Temperature Sensor

    9.2 Outdoor Temperature Sensor Energate recommends a sensor using a 10 kOhm (at 25 °C) thermistor with a B25/85 value of 3977, such as the Aprilaire 8052. 1. Do one of the following: For the Foundation thermostat:  Remove the thermostat from the backplate. See 3.7 Removing the Foundation Thermostat from the...

  • Page 44: Heat Pump Fault Sensor

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 45 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 46: Meter Data Collector (Foundation Models Fz100C And Fz100Cf Only)

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 47: Pager Module (Foundation Models Fz100 And Fz100Cf Only)

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 48 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 49: Wi-Fi Module

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 50 Install Code as shown below. Make note of the given information and ensure the thermostat remains in ADHOC mode. 5. Using a laptop or any Wi-Fi enabled device, go to the list of wireless Wi-Fi networks and select the Energate Wi- Fi network (which was recorded in step 4).
  • Page 51 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 52: Testing The System

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 53: Heat-Pump System Test

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 54: Provisioning The Thermostat And Optional Equipment

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 55 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 56 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 57 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 58: Pairing The Foundation Thermostat And Meter Data Collector

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 59: Provisioning The Pager Module

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 60 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 61 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 62: Troubleshooting

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 63: Troubleshoot Provisioning A Gateway

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 64 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 65: Troubleshoot The Link To The Meter Data Collector

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 66: Troubleshoot The Meter Data Collector Hardware

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 67 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 68: Troubleshoot The Pager Module Installation And Provisioning

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 69 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 70: Return To Material Authorization (Rma) Procedure

    1-877-908-0010 rma@energateinc.com After it receives the equipment, Energate performs a root cause analysis on it. If a problem is found, corrective action is undertaken. The RMA department then provides an estimated time for completing the repairs or replacing the equipment that was assigned the RMA No.

  • Page 71: Unsupported Configurations

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 72: Frequently Asked Questions

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 73: User Questions

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 74 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.
  • Page 75 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

  • Page 76: Energate Technical Support

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC. PRINTED COPIES WILL BE CONSIDERED UNCONTROLLED.

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