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Energate AW000873 Installation Manual

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Installation Guide for Energate
Rev
Date
A
Dec 22,
2011
B
Jan 25,
2012
AW000873
Thermostats
Done By
Checked
By
G. Delage
S.
McKenzie
G. Delage
S.
McKenzie
Description
Initial Release
Added information on AS20
Auxiliary Switch, dual
transformer scenarios. Added
FAQ and Troubleshooting
sections.

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Summary of Contents for Energate AW000873

  • Page 1 AW000873 Installation Guide for Energate Thermostats Date Done By Checked Description Dec 22, G. Delage Initial Release 2011 McKenzie Jan 25, G. Delage Added information on AS20 2012 McKenzie Auxiliary Switch, dual transformer scenarios. Added FAQ and Troubleshooting sections.

  • Page 2: Table Of Contents

    14. Energate Technical Support ....................37 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 3: Introduction

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
  • Page 4 Note: Refer to the thermostat manual for complete operating instructions. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 5: Installation Procedure

    13. Provide the homeowner with the thermostat manual and Utility documentation. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 6: No Existing Thermostat

    Warning: do not use metallic tools when removing battery or backplate; this may damage the thermostat. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 7: Thermostat Wiring

    * Reversing Valve is also known as Changeover valve THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 8: Configuring The Thermostat Settings

    32 °F (0 °C). THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
  • Page 9 The range is 0 to 180 minutes and the default is 90 minutes. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 10: Standard Configurations

    (common in gas furnaces). THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 11: Furnace With No Air Conditioner

    (common in gas furnaces). THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 12: Air Conditioner With No Furnace

    • # OF HEAT STAGES: 0 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 13: Heat Pump - Single Stage With No Auxiliary Stage

    The default is Yes. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 14: Heat Pump - Two Stage With No Auxiliary Stage

    The default is Yes. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 15: Heat Pump - Single Stage With Auxiliary Stage

    32 °F (0 °C). THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 16: Heat Pump - Two Stage With Auxiliary Stage

    32 °F (0 °C). THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 17: Special Configurations

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
  • Page 18 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
  • Page 19 Labels per steps 1 and 6. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
  • Page 20 W and Y to the corresponding terminal blocks. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
  • Page 21 THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 22: Dual Transformer Scenarios

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
  • Page 23 Labels per steps 1 and 6. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 24: Zone Control Systems

    HVAC equipment type. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 25: Options And Accessories

    8.1 Energate thermostat does not cover hole in wall (Wall Plate) In the event that the Energate thermostat is not able to cover the hole in the wall left by the previous thermostat, it is recommended to use an Energate wall plate to completely cover the hole.

  • Page 26: Outdoor Sensor

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 27: Testing The System

    ** Only in two stage heating systems. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 28: Heat-Pump System Test

    ** Only with Heat-Pump systems equipped with an Auxiliary Heater THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 29: Troubleshooting

    If the unit still does not power on after confirming everything is set up correctly, replace the thermostat front plate with another Energate thermostat of the same model. Verify that it does power up. If it does, contact Energate support (see section 13) and begin the RMA procedure as outlined in section 10.2.
  • Page 30 Heat Pump System test as appropriate and confirm all outputs are now functioning correctly. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 31: Return To Material Authorization (Rma) Procedure

    The RMA department will then provide an estimated time for completing the repairs and/or replacing the RMA'd equipment. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 32: Commissioning A Thermostat

    THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 33: Unsupported Configurations

    Only 24 volt HVAC systems are supported. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 34: Frequently Asked Questions

    Energate control algorithms work best with these systems. If the system is using water in the floor or radiators to heat or cool the home, the Energate Pioneer thermostat will work, but as the algorithms are not optimized for water based (Hydronic) systems because the heat and cool transfer is much slower than with forced air.
  • Page 35 • Conservation will be displayed for a price event THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.
  • Page 36 For price events, set Conservation to Maximum Comfort on the Conservation screen. THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

  • Page 37: Energate Technical Support

    • support@energateinc.com by email anytime THIS DOCUMENT CONTAINS CONFIDENTIAL INFORMATION PROPRIETARY TO ENERGATE INC. NO PART OF ITS CONTENTS MAY BE DISCLOSED OR CONVEYED TO, USED BY, OR COPIED TO A THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT BY ENERGATE INC.

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