Troubleshooting - H-Pi Instruments Tonal Plexus TPX 2s User Manual

INSTRUMENTS www.h-pi.com · T O N A L P L E X U S T P X 2s/4s/6 · User Manual
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Troubleshooting

There is no output from the internal synthesizer.
• Is the ampifier volume at or near zero?
• Are the Volume and Velocity faders at or near zero?
• Is the tuning table empty?
YES
Boost the volume or faders, or choose a
tuning table which is not empty.
There is only very high pitched output from the internal synthesizer from every key.
The tuning table is empty. Use a programmed tuning table or program the tuning table.
A key is sticking.
Rotate the key. If this does not free the key, you may need to use the tip of the bade of an X-
acto knife to remove foreign material from the opening around the key. In an extreme case you
may need to use th blade to increase the size of the opening so that the key moves freely.
I hear two pitches from an external MIDI synthesizer or sampler when I play a single key.
Your synthesizer's LOCAL CONTROL is ON. Turn LOCAL CONTROL OFF.
I hear only one pitch from an external MIDI synthesizer or sampler and it bends audibly.
• Do you have only one MIDI channel engaged on TPX2s./4s? See section 4.
• Is the synthesizer compatible? See section 7.
• Is the synthesizer in Multitimbral MIDI mode? See your synthesizer owners manual.
Some notes do not sound on an external MIDI synthesizer or sampler.
• Does the synthesizer have MIDI input enabled on all selected channels? see section 4
• Is the synthesizer filtering incoming MIDI data? see your synthesizer owners manual.
NO Reboot the unit.
if you have followed these instructions and there
is still no output, please email contact@h-pi.com
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