Troubleshooting - Hoover vogue 5015PH Instruction Manual

Troubleshooting

Problems and Solutions
If you come across a problem, please use the checklist of troubleshooting tips before
ringing Hoover Customer Care.
Fault
The cleaner will not turn on.
The vacuum performance is
deteriorating.
The cleaner makes an abnormal
sound when switched on.
Powerhead not working.
Hand turbo tool is not working.
Please contact Hoover Customer Care: 1300 360 845 to find your local spare parts provider.
Part
Dust Container
Filter, HEPA, assembly and inlet
Cord Retract Assembly
Solutions
Check that the power cable is inserted securely; remove from
the power supply and then reinsert into the power supply.
Check that the on/off switch is in the "ON" position.
Leave the cleaner to cool down for 20 minutes.
Check the appliance to ensure there are no blockages.
Clear any blockages that may be found.
Check the blockage indicator
Check that the air-inlet filter gauze is not dusty; frequently clean
rubbish or replace air-inlet and air-outlet HEPA filters.
The powerhead is not turned on.
Turn off the cleaner immediately.
Check the dust canister or powerhead is installed securely.
Check the appliance to ensure there are no blockages.
Please clear any blockages that may be found.
Check that the on/off button is in the "ON" position.
Check the installation of the powerhead is correct.
Turn off the cleaner, let it cool down for 20 mins.
Clean any big objects trapped around the roller bar.
Check there is no object pressing the top of the powerhead.
The hand turbo tool will start working only when the brush of
the tool touches the surface to be cleaned.
Ensure there are no blockages in the brush roller of the hand
turbo tool.
Part Number
33151774
33200819
33200768
19.