Key Customer Records And Contact Information; Remote Control Codes; How To Contact Telus; Service And Maintenance - TELUS Optik TV Quick Reference Manual

Key customer records
and contact information

Remote control codes

TV model #
DVD model #
A/V model #
VCR model #
other model #
other model #

How to contact TELUS

Have questions? Just call
Check out our Optik TV tutorial videos through the help centre in the On Demand menu
telus.com/tvhelp
or online at
Or if you'd like to tell us how we're doing, please email
For the most up-to-date information on Optik TV, visit telus.com/optiktv

Service and maintenance

Your Optik TV digital box doesn't contain any user-serviceable parts, and removing the
cover may expose you to dangerous voltage and other electrical hazards .
You will also want to avoid connecting any equipment to the USB ports on the back of
your Optik TV digital box . They're for future use only and you could potentially damage
both the equipment and the digital box .

Cleaning

Wipe with a damp cloth when necessary . Do not use liquid or aerosol cleaners .

Frequently Asked Questions

For a full list of FAQs, please visit telus.com/content/tv/optik/services-hardware/faq.jsp
310-MYTV (6988)
telus.com/contact
or contact us at
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tvfeedback@telus.com
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