TELUS Optik TV Quick Reference Manual
TELUS Optik TV Quick Reference Manual

TELUS Optik TV Quick Reference Manual

Telus optik tv quick reference guide
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Optik TV
Quick Reference Guide
Check out our Optik TV video tutorials
through the help centre in the On Demand
menu or online at telus.com/tvhelp

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Table of Contents
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Summary of Contents for TELUS Optik TV

  • Page 1 Optik TV Quick Reference Guide Check out our Optik TV video tutorials through the help centre in the On Demand menu or online at telus.com/tvhelp...
  • Page 2 Many of the topics covered in this guide are also available as video tutorials. Our easy-to-follow how-to videos are designed to help you get the most out of your Optik TV service. Packed with useful information, they show you how to do everything from using the onscreen guide to programming your PVR.
  • Page 3: Table Of Contents

    Getting set up with Optik TV ........
  • Page 4: Say Hello To Optik Tv

    Optik TV apps . Access Facebook onscreen, record shows on the go, and access TV shows and movies On Demand from a computer, tablet or smartphone . Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 5 If you have an Optik TV Personal Video Recorder (PVR) you also have the power to record, pause and replay live TV from any TV in your home with a digital box and record up to 3 shows at once .
  • Page 6: Your Remote Control

    If your digital box is off, press to turn it on and this will resume your TV service. Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 7 Tap the back/exit button, to go back to the previous screen or BACK / EXIT press and hold the back/exit button to exit to TV. APPS Quick access to Optik TV apps MOVE Moves selection up, down, left or right SELECTION...
  • Page 8: Programming Instructions For Your Tv And/Or Additional Device

    Optik TV digital box as well as your TV and auxiliary device simultaneously. You’re done! To program another device repeat the above steps. Need help? Go to telus.com/optikremote for troubleshooting steps. Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 9: Your Optik Tv Digital Box

    Your Optik TV digital box The following illustrations outline your digital box (HD or HD PVR) connections . Digital boxes may not be exactly as shown below . Back view model numbers: SA430, SA330, Cis430 and Cis330 Network In – Connects the network cable from your home network or modem –...
  • Page 10: Getting Set Up With Optik Tv

    Managing live TV feeds Optik TV supports up to 6 TVs and delivers, depending where you live, up to 4 live TV feeds to your household . A TV feed can be a live TV show, an On Demand program or a Pay Per View (PPV) event .
  • Page 11: Parental Controls

    Subscribing to the Time Choice theme pack allows you to watch or record your favourite programs outside your local time zone with time shifting and will help you manage usage of your live feeds . This means you can watch or record your favourite programs earlier when it is more convenient for you .
  • Page 12: Blocking And Unblocking Programs

    To block Adult TV programs you must set the adult programs to locked Allows you to block programs that are not rated Unrated content e.g. educational programs and movies released before 1960s Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 13: Display Settings

    Display settings Using your TV’s user guide as a reference, you can adjust your screen settings by choosing the most suitable resolution from this list and then following steps 1 to 8: 4:3 standard definition Widescreen standard definition 720p High Definition 1080i High Definition Press Settings .
  • Page 14: Creating Favourites List

    . A green checkmark will appear next to the channels that are included in your favourites list . Save Navigate to and press to save your changes . Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 15: Call Display On Your Tv

    Call Display on your TV If you have Call Display on your TELUS Home Phone, you can see the name and number of who’s calling right on your TV screen . Take the call or wait until your show is done .
  • Page 16: Apps

    Optik TV remote press to launch the TV apps menu . An Optik TV account is required for some apps . You can find more info on how to set up telus.com/tvhelp an Optik TV account in the On Demand menu or online at With the Optik Smart Remote app, powered by TELUS Internet, you can set recordings with just a few taps of a smartphone or tablet.
  • Page 17: Using Your Optik Tv Service

    Using your Optik TV service Using the menu Live TV Recordings (PVR only) Use the menu to quickly access the (refer to page 15), On Demand Apps (refer to page 15), (refer to page 16), (refer to page 16), Settings...
  • Page 18 View your current rentals, your wish list and rental history Search Allows you to easily find your favourite On Demand titles TV apps Access all the apps Optik TV has to offer. To find out more about the apps check TV apps out page 14 Settings...
  • Page 19: Using The Onscreen Guide

    You can customize your onscreen guide to display only the channels you want to view by creating a favourites list. Up to 5 favourites lists can be created on each digital box. See page 12 or go to telus.com/tvhelp for more information. 17 17...
  • Page 20: Using Search

    Quick tip Quickly search by using the number keypad on your remote to spell the name of the person or program you are looking for. Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 21: Manage My Channels

    An enhanced version of the app is available from your account on telus.com . Please note, the total amount showing on your screen through the Manage my channels app does not include any promotional discounts . Also, because we bill one month in...
  • Page 22: Pay Per View (Ppv)

    Rent for $ Navigate to and press Rent for $ Navigate to and press . A rental confirmation message will appear on your screen . Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 23: On Demand

    . The video will begin playing immediately . You will see the charge for your purchase on your next TELUS bill . If you watched a TV On Demand title there will be no charge for viewing .
  • Page 24 Quick tip Check out the TV On Demand category. TV On Demand shows and movies are free to watch with a subscription to the channel. Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 25: Using Your Optik Tv Pvr

    Using your Optik TV PVR PVR Anywhere With Optik TV's PVR, one PVR is all you need to get full PVR functionality on any digital box in your home . You can pause a recorded show you have been watching in your living room and pick up where you left off in the kitchen or den .
  • Page 26: Pvr Menu

    If you press the record button for a third time, your recording Press twice . A series record icon will will be cancelled. appear in the onscreen guide . Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 27: Key Customer Records And Contact Information

    # code: How to contact TELUS Have questions? Just call 310-MYTV (6988) Check out our Optik TV tutorial videos through the help centre in the On Demand menu telus.com/tvhelp telus.com/contact or online at or contact us at tvfeedback@telus.com Or if you’d like to tell us how we’re doing, please email...
  • Page 28: Troubleshooting Your Optik Tv System

    10 seconds and plugging it back in. This resets the device and usually resolves most problems related to the box. If the problem persists, please visit telus.com/tvhelp or call 310-MYTV (6988). Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 29: Optik Tv Agreements

    Optik TV Agreements 1. What TELUS Provides You should review the following two agreements carefully prior to using the Optik TV Services . Your use of the Optik a) Services TV Service and equipment is subject to the terms of the applicable agreements below .
  • Page 30 . TELUS reserves the right to change its telecommunications network at any time, Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 31 Services as are any TELUS facilities or equipment . You may not use the identified to you with the demand for payment . The grace Services in any way that interferes with the ability of other...
  • Page 32 Services, regardless of the cause of action, including negligence, and even if one or more of the TELUS Entities have been advised of, or could reasonably have Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 33: Limited Warranty

    TELUS may suspend the Services if you contravene any provision of these Service Terms, including your obligation to pay for the Services as charges become due . TELUS What the Warranty Covers may terminate the Services (i) immediately and without...
  • Page 34: Index

    On Demand (Video On Demand) 4, 5, 7, 25, 26 2, 5, 8, 9, 14, 15, 16, 18, 21, 22, 25 Outputs 4, 7, 16 Can't find what you are looking for? Visit telus.com/tvhelp for more Optik TV help info.
  • Page 36 ® †Call Display requires a subscription and is not available in all areas. TELUS, Optik T V, the TELUS logo and the future is friendly are trademarks of TELUS Corporation, used under license. Net work logos are trademarks of their respective owners and are used under license by TELUS Communications Company.

This manual is also suitable for:

Sa430Sa330Cis430Cis330

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