Troubleshooting Guide; Limited Lifetime Warranty - Intermatic DT500CH Series Installation And User Instructions Manual

Observed Problem
In the programming mode, "FUL" reads
on the display when the ON button is
pressed.
When viewing events, a programmed ON
Event is not showing in the early AM of a
viewed day.
The timer is set up so that all days
(Weekly Mode) or groups of days
(Weekend/Weekday Mode) are
programmed the same, and individual
days now need to be programmed
differently.
Digital timer switches at incorrect times or
skips some of the programmed times.
The lights or controlled devices don't
match the programmed on/off status
immediately.
The load turns off immediately after being
turned on.
The digital timer operation is sluggish or
not switching on/off at all.
Timer shows ON but the light or other
controlled device is off.
If within the warranty period specified, this product fails due to a defect in material or workmanship, Intermatic Incorporated will repair or replace it, at its sole option, free of charge. This warranty is extended to
the original household purchaser only and is not transferable. This warranty does not apply to: (a) damage to units caused by accident, dropping or abuse in handling, acts of God or any negligent use; (b) units
which have been subject to unauthorized repair, opened, taken apart or otherwise modified; (c) units not used in accordance with instructions; (d) damages exceeding the cost of the product; (e) sealed lamps
and/or lamp bulbs, LED's and batteries; (f) the finish on any portion of the product, such as surface and/or weathering, as this is considered normal wear and tear; (g) transit damage, initial installation costs,
removal costs, or reinstallation costs.
INTERMATIC INCORPORATED WILL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES. ALL IMPLIED WARRANTIES, INCLUDING
THE WARRANTY OF MERCHANTABILITY AND THE WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY MODIFIED TO EXIST ONLY AS CONTAINED IN THIS LIMITED WARRANTY, AND SHALL
BE OF THE SAME DURATION AS THE WARRANTY PERIOD STATED ABOVE. SOME STATES DO NOT ALLOW LIMITATIONS ON THE DURATION OF AN IMPLIED WARRANTY, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU.
This warranty service is available by either (a) returning the product to the dealer from whom the unit was purchased, or (b) mailing the product, along with proof of purchase, postage prepaid to the authorized
service center listed below. This warranty is made by: Intermatic Incorporated/After Sales Service/7777 Winn Rd., Spring Grove, Illinois 60081-9698/815-675-7000 http://www.intermatic.com Please be sure to wrap
the product securely to avoid shipping damage.
4

Troubleshooting Guide

Possible Cause
The allowed number of ON Events for the
chosen operating mode has been reached.
The start of the ON Event is actually on the
previous day. ON Events will only be viewed
on the day they begin.
The timer needs to be changed to the Daily
Mode in order to program individual days.
Programmed schedule(s) are incorrect.
Digital timer is in RANDOM feature, which
varies switching times up to ±15 minutes (to
give your home a "lived-in" look).
Digital timer does not "catch up"
automatically to the programmed load state.
The timer is not functioning properly.
Though the low battery indicator is not being
displayed, the batteries are getting weak.
The light or controlled device itself may be
switched off.

LIMITED LIFETIME WARRANTY

INTERMATIC INCORPORATED
SPRING GROVE, ILLINOIS 60081-9698
What to Do
Follow instructions under "Changing Program
Times" to turn off some ON Events before
attempting to add new ON Events.
Press EVENT repeatedly until the day preceding
that early AM ON Event displays to view that
event.
Hold down the TIME button 2 seconds to enter
setup. Press TIME three times to accept the hours,
minutes and day of week. Choose Fn1 for Daily
Mode and press TIME. You may now follow the
instructions for programming in the Daily Mode.
Press EVENT to review the settings and revise
them as necessary. See instructions at the left.
If you don't want to keep the timer in RANDOM
feature, enter programming by holding EVENT
down, progress to RANDOM by repeatedly
pressing EVENT, and change the "ON" setting to
"OFF".
Finish programming. The status of the timer
will remain as is until the programming mode is
exited.
If the problem persists, contact Intermatic
Customer Service.
Replace the batteries.
Make sure the light or controlled device is
switched on and plugged in.
158-00618REF