Day/night camera in weather-proof housing (44 pages)
Summary of Contents for Santec SNC-8322I
Page 1
USER MANUAL 2 mega pixel Full HD IP speed dome Models: SNC-8322I SNC-8322HO SNC-8322I SNC-8322HO Version 2.1sfi/0213/engl/A5...
Page 2
Please follow all instructions and observe the warnings contained in this manual. Please contact your local dealer or SANTEC directly if you have any questions or if you wish to claim for a service or warranty. You will find further information on our website: www.santec-video.com...
User manual SNC-8322I / SNC-8322HO Table of contents Safety precautions Safety instructions About this user manual Quick installation guide PART I: CAMERA CONNECTIONS, INSTALLATION, TECHNICAL SPECIFICATIONS 1. General 1.1 Included items 1.2 System requirements 1.3 Dimensions 1.4 Connectors 2. Camera installation 2.1 Ceiling mount...
Page 4
User manual SNC-8322I / SNC-8322HO PART II: CAMERA CONFIGURATION AND CONTROL VIA THE WEB 1. General 2. Menu overview 2.1 Administration page 2.2 Live view 2.3 System 2.3.1 System 2.3.2 Security 2.3.2.1 User 2.3.2.2 HTTPS 2.3.2.3 IP filter 2.3.2.4 IEEE 802.1X 2.3.3 Network...
User manual SNC-8322I / SNC-8322HO Safety precautions Caution Description of symbols Danger: This symbol is intended to alert the user to the presence of un-insulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to a person.
User manual SNC-8322I / SNC-8322HO Safety instructions Before operating the appliance, please read this manual carefully and retain it for further reference. Before cleaning the appliance, it has to be switched off and unplugged from the power outlet. Wipe the appliance with a soft damp cloth.
About this user manual This manual aims at assisting the user on how to operate camera SNC-8322I and SNC-8322HO. This manual is subject to rigid quality control. However, no guarantee can be given that mistakes are not present. We reserve the right to make changes to the manual without prior notice.
User manual SNC-8322I / SNC-8322HO QUICK INSTALLATION GUIDE Caution: When taking the speed dome out of the box, do not lift it by its housing top. The top is not screwed tight and may come off when taking the dome out of the box, hence the entire dome may fall down.
SNC-8322I / SNC-8322HO Part I: Camera connections, installation, technical specifications 1. General 1.1 Included items IP camera SNC-8322I or SNC-8322HO CD (IP-finder and user manual) Quick installation guide Additional item for SNC-8322I: Ceiling bracket incl. 4x screws and anchors (for surface mount)
User manual SNC-8322I / SNC-8322HO 1.3 Dimensions SNC-8322I: SNC-8322HO: All dimensions in mm. Drawings not true to scale. _________________________________________________________________________________ - 10 -...
User manual SNC-8322I / SNC-8322HO 1.4 Connectors On the camera you will find the following connectors: SNC-8322I: SNC-8322HO: RJ-45 connector Alarm I/O Power Micro SD card slot Reset to factory default: Keep camera connected to power. Use a pointed device to press onto the reset button and hold it for approx.
User manual SNC-8322I / SNC-8322HO 2. Camera installation 2.1 Ceiling mount (surface mount with supplied bracket) 1. When taking the speed dome out of the box, do not lift it by its housing top. The top is not screwed tight and may come off when taking the dome out of the box, hence the entire dome may fall down.
User manual SNC-8322I / SNC-8322HO 2.2 Connect to power To connect the camera to power, please use a 24 V AC power adapter with open cable ends and the included power plug (also see chapter „1.4 Connectors“). Description AC 24_1...
User manual SNC-8322I / SNC-8322HO 2.4 Connect alarm I/O The camera is equipped with alarm inputs and outputs for alarm application. Please refer to the alarm pin definition below to connect the alarm devices to the camera if needed. Description...
Hence we recommend to check whether an updated version is available before you install and start the device. The latest firmware versions for SANTEC products are available at: http://80.149.80.149/adm User name: firmware...
User manual SNC-8322I / SNC-8322HO 4. Video resolution setup 4.1 Define settings Users can setup the video resolution on the video format page using the user-friendly browser-based configuration interface. The video format can be found under this path: Streaming > Video format Click on <Save>...
User manual SNC-8322I / SNC-8322HO 4.2 Video formats In the video resolution section, select your preferred resolution. The available video resolutions for MJPEG and H.264 format include the following 2 MP real time / 5MP quad streams: H.264-1 H.264-2 H.264-3 H.264-4 / MJPEG...
Page 18
User manual SNC-8322I / SNC-8322HO H.264-1 H.264-2 H.264-3 H.264-4 / MJPEG 720 x 480 (15 fps) 1280 x 720 (15 fps) 640 x 480 (15 fps) 352 x 240 (30 fps) 720 x 480 (30 fps) 800 x 600 (15 fps)
Page 19
User manual SNC-8322I / SNC-8322HO H.264-1 H.264-2 H.264-3 H.264-4 / MJPEG 720 x 480 (30 fps) 1280 x 720 (15 fps) 640 x 480 (30 fps) 1280 x 720 (30 fps) 352 x 240 (30 fps) 720 x 480 (30 fps)
Page 20
User manual SNC-8322I / SNC-8322HO H.264-1 H.264-2 H.264-3 H.264-4 / MJPEG 800 x 600 (30 fps) 352 x 240 (30 fps) 720 x 480 (30 fps) 352 x 240 (30 fps) 1280 x 720 (30 fps) 640 x 480 (30 fps)
Page 21
User manual SNC-8322I / SNC-8322HO H.264-1 H.264-2 H.264-3 H.264-4 / MJPEG 800 x 600 (30 fps) 352 x 240 (30 fps) 720 x 480 (30 fps) 720 x 480 (30 fps) 640 x 480 (30 fps) 800 x 600 (30 fps)
Page 22
User manual SNC-8322I / SNC-8322HO 2 MP real time / 5 MP triple streams: H.264-1 H.264-2 H.264-3 / MJPEG 720 x 480 (12 fps) 720 x 480 (12 fps) 640 x 480 (12 fps) 2592 x 1944 (12 fps) 352 x 240 (12 fps)
Page 23
User manual SNC-8322I / SNC-8322HO H.264-1 H.264-2 H.264-3 / MJPEG 1280 x 720 (30 fps) 1280 x 1024 (15 fps) 800 x 600 (30 fps) 720 x 480 (30 fps) 1280 x 1024 (30 fps) 640 x 480 (30 fps)
Page 24
User manual SNC-8322I / SNC-8322HO H.264-1 H.264-2 H.264-3 / MJPEG 800 x 600 (30 fps) 720 x 480 (30 fps) 800 x 600 (30 fps) 640 x 480 (30 fps) 352 x 240 (30 fps) 720 x 480 (30 fps)
Page 25
User manual SNC-8322I / SNC-8322HO 2 MP real time / 5 MP dual streams: H.264-1 H.264-2 / MJPEG BNC support 720 x 480 (12 fps) 2592 x 1944 (12 fps) 640 x 480 (12 fps) 352 x 240 (12 fps)
Page 26
User manual SNC-8322I / SNC-8322HO 2 MP real time / 5 MP single stream: H.264 only BNC support 2592 x 1944 (12 fps)* 2048 x 1536 (15 fps)* 1920 x 1080 (30 fps) low latency** √ 1920 x 1080 (30 fps) √...
User manual SNC-8322I / SNC-8322HO 5. Technical specifications Camera SNC-8322I SNC-8322HO 2 MP Full HD IP speed dome 2 MP Full HD IP speed dome Camera type for indoor applications for outdoor applications Sensor type 1/2.8” Sony Progressive Scan CMOS...
User manual SNC-8322I / SNC-8322HO Appendix: Internet security setup If ActiveX control installation is blocked, please either set the Internet security level to default or change ActiveX controls and plug-in settings. Internet security level: Default: 1. Open the „Internet Options“ menu.
User manual SNC-8322I / SNC-8322HO Part II: Camera configuration and control via the web 1. General The IP camera is equipped with a user-friendly browser-based configuration interface. In this part of the user manual, information on system related settings and camera settings will be described in detail.
User manual SNC-8322I / SNC-8322HO 2.1 Administration page Click on the <Admin> button (see screenshot below) to access the administration page. Here you can make a number of adjustments and settings (see the following chapters). Admin button Language (go to administration page) setting 2.2 Live view...
Page 32
User manual SNC-8322I / SNC-8322HO Action buttons: Full screen Click this button to display the live image as full screen. To exit the full screen view and to return to the regular view, please double-click into the full screen image.
Page 33
User manual SNC-8322I / SNC-8322HO Zoom, iris and focus adjustment: Zoom: Click on < - > or < + > to manually zoom in or zoom out the picture. Iris: Click on < - > or < + > to open and close the iris.
User manual SNC-8322I / SNC-8322HO 2.3 System Under the tab <System>, there are submenus including: <System>, <Security>, <Network>, <Alarm Server>, <Alarm IO Management>, <Motion Detection>, <Tampering>, <Storage Management>, <Recording>, <Information>, <Factory Default>, <Software Upgrade> and <Maintenance>. Note: The system configuration page is only accessible by the administrator 2.3.1 System...
Page 35
User manual SNC-8322I / SNC-8322HO Enable daylight saving time: To enable daylight saving time, please check the item and then specify the time offset (format: [hh:mm:ss], e.g. 01:00:00 for one hour) and duration (day and time). Sync with computer time: Select the item and video date and time display will synchronize with the PC’s.
User manual SNC-8322I / SNC-8322HO 2.3.2 Security The security setting can be found under this path: System > Security If you click on the security category, there will be a menu including: <User>, <HTTPS>, <IP Filter> and <IEEE 802.1X>. 2.3.2.1 User The user setting can be found under this path: System >...
Page 37
User manual SNC-8322I / SNC-8322HO Add user: Enter the new user's name and password and click on <Add> to add the new user. The user name can be up to 11 characters and the maximum length of the password is 14 characters.
User manual SNC-8322I / SNC-8322HO 2.3.2.2 HTTPS The HTTPS setting can be found under this path: System > Security > HTTPS HTTPS allows secure connections between the IP camera and web browser using Secure Socket Layer (SSL) or Transport Layer Security (TLS) which protect camera settings or user name/password info against snooping.
Page 39
User manual SNC-8322I / SNC-8322HO Install signed certificate: Click on the <Create Certificate Request> button to create and submit a certificate request in order to obtain a signed certificate from CA. Provide the request information (name, country, etc.) in the create dialog. Please refer to <Provide the Certificate Information>...
Page 40
User manual SNC-8322I / SNC-8322HO Locality: Enter the city. Organization: Enter the name of the organization (company) to which the person identified in “Common Name” belongs. Organization Unit: Enter the name of the organizational unit (department) to which the person identified in “Common Name”...
User manual SNC-8322I / SNC-8322HO 2.3.2.3 IP Filter The IP filter setting can be found under this path: System > Security > IP Filter Using the IP Filter, access to the IP camera can be restricted by denying/allowing specific IP addresses.
User manual SNC-8322I / SNC-8322HO 2.3.2.4 IEEE 802.1X The IEEE 802.1X setting can be found under this path: System > Security > IEEE 802.1X The IP camera is allowed to access a network protected by 802.1X/EAPOL (Extensible Authentication Protocol over LAN).
The camera’s default IP address is 192.168.1.168. If you select <Get IP address automatically> after the IP camera has been connected, you can use the SANTEC IP Finder (included in the supplied CD) to generate an IP address. _________________________________________________________________________________...
Page 44
IP address, e.g. 192.168.1.170. Click on <Save> to confirm the new setting. When using a static IP address to login to the IP camera, users can access it by using the SANTEC IP Finder (included on the supplied CD). IP address: ...
Page 45
User manual SNC-8322I / SNC-8322HO HTTPS port: The default setting of the HTTPS port is 443; the setting range is from 1024 to 65535. Note: Be aware to choose a different port from the one set for the web server port.
User manual SNC-8322I / SNC-8322HO 2.3.3.2 Failure detection The failure detection settings can be found under this path: System > Network > Failure Detection Detection switch: The detection function can be switched on or off. Detection type: Here you can enter the IP address and the frequency in minutes how often this IP addressed should be pinged.
User manual SNC-8322I / SNC-8322HO 2.3.3.3 DDNS The DDNS setting can be found under this path: System > Network > DDNS Dynamic Domain Name System (DDNS) allows a host name to be constantly synchronized with a dynamic IP address. In other words, it allows those using a dynamic IP address to be associated to a static domain name so others can connect to it by name.
User manual SNC-8322I / SNC-8322HO 2.3.3.4 QoS The Quality of Service (QoS) setting can be found under this path: System > Network > QoS QoS allows to transmit packets in the network traffic based on priority. This is particularly important when network congestion occurs. According to the Differentiated Services...
User manual SNC-8322I / SNC-8322HO 2.3.3.5 SNMP The SNMP (Simple Network Management Protocol) setting can be found under this path: System > Network > SNMP With Simple Network Management Protocol (SNMP) support, the IP camera can be monitored and managed remotely by the network management system.
Page 50
User manual SNC-8322I / SNC-8322HO SNMP v1/ v2: Enable SNMP v1/ v2: Select the version of SNMP to use by checking the respective box. Read community: Specify the community name that has read-only access to all supported SNMP objects.
User manual SNC-8322I / SNC-8322HO 2.3.3.6 UPnP The UPnP setting can be found under this path: System > Network > U UPnP setting: Enable UPnP: When the UPnP is enabled, whenever the IP camera is connected to the LAN, the icon of the connected IP cameras will appear in “My Network Places”...
User manual SNC-8322I / SNC-8322HO 2.3.4 Alarm Server Click on the <Alarm Server> category and a menu including <Mail Server>, <FTP Server> and <HTTP Server> pops up. 2.3.4.1 Mail Server The mail server settings can be found under this path: System >...
User manual SNC-8322I / SNC-8322HO 2.3.4.2 FTP Server The FTP server settings can be found under this path: System > Alarm Server > FTP Server When motion is detected, the administrator can send an alarm message to a specific File Transfer Protocol (FTP) site.
User manual SNC-8322I / SNC-8322HO 2.3.4.3 HTTP Server The HTTP server settings can be found under this path: System >Alarm Servers > HTTP Server If an event is triggered, a HTTP server can receive notifications from the IP camera. Enter the HTTP details which include server name (e.g. http://192.168.1.10/alarm.php), user name and password in the respective fields.
User manual SNC-8322I / SNC-8322HO 2.3.5 Alarm IO Management The alarm IO management settings can be found under this path: System > Alarm IO Management The IP camera is equipped with one alarm input and one relay output for cooperating with alarm system to capture events’...
Page 56
User manual SNC-8322I / SNC-8322HO Send alarm message by FTP/e-mail: The administrator can select whether to send an alarm message by FTP and/or e-mail when an alarm is triggered. Upload image by FTP: Select this item and the administrator can assign a FTP site and configure various parameters.
Page 57
User manual SNC-8322I / SNC-8322HO Check the box <Continue image upload> to upload the triggered images during certain time or keep uploading until the trigger is off. Select <Upload for … sec> and enter the duration in the field (1-99999). The alarm images are stored on the FTP site.
User manual SNC-8322I / SNC-8322HO 2.3.6 Motion detection The motion detection settings can be found under this path: System > Motion Detection The motion detection function allows detecting motion and triggering alarms when the motion volume in the detected area reaches/exceeds the determined sensitivity threshold value.
Page 59
User manual SNC-8322I / SNC-8322HO If the motion detection function is activated, a window (motion) with indication of motion will be shown. When motion is detected, the signals will be displayed on the motion window as shown below. Motion detection: Users are able to turn on/off motion detection.
Page 60
User manual SNC-8322I / SNC-8322HO Triggered action (multiple options): The administrator can specify alarm actions that will be taken when motion is detected. Options are as follows: Enable alarm output: Activate this item and select “high” or “low” to enable the alarm relay output when motion is detected.
Page 61
User manual SNC-8322I / SNC-8322HO Upload image by e-mail: Select this item and the administrator can assign an e-mail address and configure various parameters. When motion is detected, event images will be sent to the appointed e-mail address. <Pre-trigger buffer> function allows users to check what happened to cause the trigger.
User manual SNC-8322I / SNC-8322HO 2.3.7 Tampering The tampering settings can be found under this path: System > Tampering The tempering alarm function protects the IP camera against tampering – such as deliberate redirection, blocking, paint spray and lens cover etc. In case of any sabotage action, a notification or a snapshot is sent to the specified recipient.
Page 63
User manual SNC-8322I / SNC-8322HO Triggered action (multiple options): The administrator can specify alarm actions that will be taken when tampering is detected. Options are as follows: Enable alarm output: Activate this item and select “high” or “low” to enable the alarm relay output when tampering is detected.
Page 64
User manual SNC-8322I / SNC-8322HO Upload image by e-mail: Select this item and the administrator can assign an e-mail address and configure various parameters. When tampering is detected, event images will be sent to the appointed e-mail address. <Pre-trigger buffer> function allows users to check what happened to cause the trigger.
User manual SNC-8322I / SNC-8322HO 2.3.8 Storage management The storage management settings can be found under this path: System > Storage management You can save up to 32 GB of recordings onto a suitable micro SD/SDHC card. This page shows the capacity information of the micro SD card and a recording list with all the recording files saved on the memory card.
Page 66
User manual SNC-8322I / SNC-8322HO Disk cleanup setting: Users can enable automatic recordings cleanup by specifying the time and storage limits. Recording list: Each video file on the micro SD/SDHC card will be listed in the recording list as shown below.
User manual SNC-8322I / SNC-8322HO 2.3.9 Recording The recording settings can be found under this path: System > Recording On the recording setting page, users can specify the recording schedule. Two types of schedule mode are offered: “Always” and “Only during time frame”: “Always”:...
User manual SNC-8322I / SNC-8322HO 2.3.10 View information Click on the <View information> category and a menu including <View log file> and <View parameter> pops up. 2.3.10.1 View log file The view log file function can be found under this path: System >...
User manual SNC-8322I / SNC-8322HO 2.3.10.2 View parameter The view parameter function can be found under this path: System > View information > View parameter On this page, the parameter of the connected IP camera are listed. Please keep this page at hand for any support questions.
User manual SNC-8322I / SNC-8322HO 2.3.11 Factory default The factory default settings can be found under this path: System > Factory default Users can follow the instructions on this page to reset the IP camera to factory default setting if needed.
User manual SNC-8322I / SNC-8322HO 2.3.12 Software upgrade The software upgrade settings can be found under this path: System > Software upgrade Make sure the upgrade software file is available before carrying out software upgrade. The procedure of software upgrade is as follows: 1.
User manual SNC-8322I / SNC-8322HO 2.3.13 Maintenance The maintenance settings can be found under this path: System > Maintenance The current camera configurations can be downloaded as a file. To restore the camera configurations, the file can be uploaded again.
User manual SNC-8322I / SNC-8322HO 2.4 Streaming Under the tab <Streaming>, there are submenus including: <Video Format>, <Video Compression>, <Video OCX Protocol>, <Video Frame Rate> and <Audio>. 2.3.4.1 Video format The video format setting can be found under this path: Streaming > Video format Video resolution: In the video resolution section, the available formats are MJPEG and H.264.
Page 74
User manual SNC-8322I / SNC-8322HO Video rotate type: Users can change the video display type if necessary. Selectable video rotate types include “Normal”, “Flip” (vertical), “Mirror” (horizontal), “90 degree clockwise”, “180 degree rotate” and “90 degree counterclockwise”. Click on <Save> to confirm the setting.
User manual SNC-8322I / SNC-8322HO 2.4.2 Video compression The video compression setting can be found under this path: Streaming > Video compression Depending on the application, you can select a MJPEG or H.264 compression. MJPEG compression setting: A higher value implies higher bit rates and higher visual quality. The default setting of the MJPEG quality factor is 35;...
User manual SNC-8322I / SNC-8322HO 2.4.3 Video OCX Protocol The video OCX protocol settings can be found under this path: Streaming > Video OCX Protocol Here you can select the transmission mode for the streaming in the Internet Explorer. By default, “RTP over UDP” is selected to achieve the lowest possible latency at the video transmission (recommended mode).
User manual SNC-8322I / SNC-8322HO 2.4.4 Video frame rate The video frame rate setting can be found under this path: Streaming > Video Frame Rate Video frame rate is for setting the frames per second (fps) if necessary. MJPEG / H.264 frame rate: The setting for MJPEG / H.264 frame rate can be set from 1-25.
User manual SNC-8322I / SNC-8322HO 2.4.5 Audio The audio mode setting can be found under this path: Streaming > Audio Transmission mode: Full duplex (talk and listen simultaneously): In full duplex mode, the local and remote sites can communicate with each other simultaneously, i.e.
User manual SNC-8322I / SNC-8322HO 2.5 PTZ Under the tab <PTZ>, there are submenus including: <Preset>, <Cruise>, <Auto Pan>, <Sequence>, <Home>, <Tilt Range>, <Privacy Mask>, <Camera Exposure>, <Camera White Balance>, <Camera Misc. 1>, <Camera Misc. 2> and <Camera Default>. 2.5.1 Preset The preset setting can be found under this path: PTZ >...
User manual SNC-8322I / SNC-8322HO 2.5.2 Cruise The cruise setting can be found under this path: PTZ > Cruise Cruise setting: Select a cruise path (=tour number) from the drop-down list. Overall, 8 cruises can be defined. Left-click into the live picture.
User manual SNC-8322I / SNC-8322HO 2.5.3 Auto Pan The auto pan setting can be found under this path: PTZ > Auto Pan Auto pan setting: Select an auto pan path (=auto pan number) from the drop-down list. Overall, 4 auto pans can be defined.
User manual SNC-8322I / SNC-8322HO 2.5.4 Sequence The sequence setting can be found under this path: PTZ > Sequence Sequence setting: Click on „Edit“. From the sequence drop-down list, select the desired number. Select a preset name. Enter the dwell time (0-225).
User manual SNC-8322I / SNC-8322HO 2.5.5 Home The home setting can be found under this path: PTZ > Home If the camera has been idle for a specific time or if the user hasn’t adjusted any settings recently, the camera automatically goes into a “home” mode.
User manual SNC-8322I / SNC-8322HO 2.5.6 Tilt range The tilt range setting can be found under this path: PTZ > Tilt range The tilt range can be set from -10° to max. 100°. Click on „Set“ to save the setting.
User manual SNC-8322I / SNC-8322HO 2.5.7 Privacy mask The privacy mask setting can be found under this path: Streaming > Privacy mask Privacy mask setting: Enable or disable the mask setting. Transparancy: Define whether the privacy mask should be displayed as transparent or not.
User manual SNC-8322I / SNC-8322HO 2.5.8 Camera exposure The camera exposure setting can be found under this path: PTZ > Camera exposure The exposure is the amount of light received by the image sensor and is determined by the width of lens diaphragm opening, the amount of exposure by the sensor (shutter speed) and other exposure parameters.
User manual SNC-8322I / SNC-8322HO 2.5.9 Camera white balance The white balance setting can be found under this path: PTZ > Camera WB A camera needs to find reference color temperature which is a way of measuring the quality of a light source, for calculating all the other colors. The unit for measuring this ratio is in degree Kelvin (K).
User manual SNC-8322I / SNC-8322HO 2.5.10 Camera misc. 1 This setting can be found under this path: PTZ > Camera misc. 1 BLC: The backlight compensation (BLC) can be enabled or disabled. Sharpness: The picture sharpness can be set form 1 to 15.
User manual SNC-8322I / SNC-8322HO 2.5.11 Camera misc. 2 This setting can be found under this path: PTZ > Camera misc. 2 WDR: The Wide Dynamic Range (WDR) function is for solving high contrast or changing light issues to enhance the video quality.
User manual SNC-8322I / SNC-8322HO 2.5.12 Camera default This setting can be found under the path: PTZ > Camera default Note: By restoring the camera settings to factory default, all previously made settings will be lost. Click on “Set default” to set the camera back to factory default settings.
User manual SNC-8322I / SNC-8322HO Appendix: Install UPnP components For Windows XP: Please proceed as follows to install UPnP for Windows XP: 1. Go to <Start>, then click on <Control Panel> and double-click on <Add or Remove Programs>. 2. Click on <Software>.
Page 92
Your local distributor: __________________________________________________________________________ www.santec-video.com...
Need help?
Do you have a question about the SNC-8322I and is the answer not in the manual?
Questions and answers