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Troubleshooting
Before requesting service, consult the
following chart. If the solutions indicated in the
chart do not solve the problem, consult your
nearest JVC dealer or JVC service center for
instructions.
Refer also to the FAQ of new products on
JVC's website.
Trouble
Cannot insert the SD
card.
No power is supplied.
There is a sound when
turning on/off the power.
The power was turned
off accidentally.
The remaining battery
display is not correct.
The LCD monitor is
difficult to see.
EN
The following phenomena are not
malfunctions.
•
•
•
•
•
•
Check that the SD card is facing the right direction.
•
Connect the AC adapter correctly.
•
Recharge the battery pack.
•
When you turn on/off the power, the lens cover opens/closes
automatically and this causes a sound. This is not a malfunction.
•
If you connect to a TV compatible with HDMI-CEC with an HDMI
cable (optional) and turn off the power on the TV, the power on the
camera also turns off. If you are not using HDMI-CEC, set [HDMI
CONTROL] to [OFF].
•
Fully charge the battery pack, run it down, and then recharge it
again.
•
If the camera is used for long periods of time in high or low
temperatures, or if the battery pack is repeatedly charged, the
amount of remaining battery may not be displayed correctly.
•
The LCD monitor may be difficult to see if used in bright areas
such as under direct sunlight.
The camera heats up when it is used for a
long time.
The battery heats up during charging.
When playing back a video, the image stops
momentarily or the sound is interrupted at
junctions between scenes.
LCD monitor momentarily become red or
black when sunlight is recorded.
Black spots, or red, green, or blue spots
appear on the LCD monitor.
(The LCD monitor contains 99.99 % effective
pixels, but 0.01 % of fewer pixels may be
ineffective.)
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