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TROUBLESHOOTING
Before sending your camera for repair, check the following or contact our technical specialist.
FOR NO VIDEO
Check the coaxial cable and make sure it is connected securely.
Check the lens' iris adjustment at the camera's OSD menu.
Check the power supply and make sure the camera has the proper voltage and current.
FOR OUT-OF-FOCUS VIDEO
Check the clear dome cover and the lens for dirt or fingerprints. Use a soft cloth and gently clean.
Check the lens' manual focal and zoom adjustment. The use of a field test monitor is recommended.
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