DW DWC-MB95Wi28T User Manual

DW DWC-MB95Wi28T User Manual

Megapix 5mp bullet ip camera

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MEGApix ® 5MP Bullet IP Camera
DWC-MB95Wi28T - 2.8mm fixed lens, gray housing
DWC-MB95Wi28TW - 2.8mm fixed lens, white housing
DWC-MB95Wi36T - 3.5mm fixed lens, gray housing
DWC-MB95Wi36TW - 3.5mm fixed lens, white housing
User's Manual
Ver. 10/22
Before installing and using the camera, please read this manual carefully.
Be sure to keep it handy for future reference.

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  • Page 1 MEGApix ® 5MP Bullet IP Camera DWC-MB95Wi28T - 2.8mm fixed lens, gray housing DWC-MB95Wi28TW - 2.8mm fixed lens, white housing DWC-MB95Wi36T - 3.5mm fixed lens, gray housing DWC-MB95Wi36TW - 3.5mm fixed lens, white housing User’s Manual Ver. 10/22 Before installing and using the camera, please read this manual carefully.
  • Page 2 Safety Notes This product is intended to be supplied by a Listed Power Unit, marked with 'Limited Power Source', 'LPS' on the unit,  output rated minimum 12V/2 A or POE 48V/ 350mA or AC24V (depending on models), no more than 2000m altitude of operation and 60 degrees C.
  • Page 3 Regulatory Information FCC Information FCC compliance The products have been tested and found in compliance with the council FCC rules and regulation’s part 15 subpart B. These limits are designed to provide reasonable protection against harmful interference. This equipment generates uses and can radiate radio frequency energy and, if not installed and used following the instruction manual, may cause harmful interference to radio communication.
  • Page 4: Table Of Contents

    Table of Contents Introduction ........................1 Product and Accessories ............................. 1 Parts identification ..............................1 Installation.......................... 2 Installation ................................... 2 Cabling ..................................3 Managing the SD Card ............................3 Network Setup ......................... 4 IP Finder ..................................4 Live View ..........................6 Network Camera Configuration ................
  • Page 5 Security Configuration ...........................48 5.5.1 User Configuration ........................48 5.5.2 Online User ............................50 5.5.3 Block and Allow Lists ....................... 50 5.5.4 Security Service ..........................51 System Configuration ............................. 53 5.6.1 Basic Information ......................... 53 5.6.2 Time Zone&DST ..........................54 5.6.3 Date and Time ..........................54 5.6.4 Storage ..............................
  • Page 6: Introduction

    1 Introduction 1.1 Product and Accessories 1.2 Parts identification Number Description Number Description Tilting Arm Power Cable Mounting Base SD Card Slot Network Cable Reset Button Audio Input Sunshield Cover...
  • Page 7: Installation

    2 Installation 2.1 Installation The mounting surface must be able to bear at least five times the weight of your camera. Do not let the cables get caught in improper places or the electric line cover be damaged. This may cause a breakdown or fire. Using the mounting template sheet or the camera itself, mark and drill the necessary holes in the wall or ceiling.
  • Page 8: Cabling

    2.2 Cabling When using a PoE Switch or PoE Injector, connect the camera using an Ethernet cable for both data and power. When not using PoE Switch or PoE Injector, connect the camera to the switch using an Ethernet cable for data transmission and use a power adapter to power the camera.
  • Page 9: Network Setup

    3 Network Setup 3.1 IP Finder Use the DW® IP Finder™ software to scan the network and detect all MEGApix® cameras, set the camera’s network settings or access the camera’s web client. Network Setup To install the DW IP Finder, go to http://www.digital-watchdog.com.
  • Page 10 When connecting to the camera for the first time, a password must be set. To set up a password for your new camera: Check the box next to your new camera from the IP Finder’s search results. You can select multiple cameras. Click “Bulk Password Assign”...
  • Page 11: Live View

    Once the camera’s network settings have been setup properly, you can access the camera’s web viewer. To open the camera Web Menu using the DW IP Finder application: Scan the network for the IP camera using DW IP Finder. Double-click on the camera’s view in the results table.
  • Page 12 Icon Description Icon Description Fullscreen SD card recording indicator Sensor alarm (on supported Enable/disable alarm output ALARM OUT-1 models) START/STOP Start/stop two-way audio Motion alarm (on supported TWO-WAY (on supported models) models) AUDIO AUDIO Enable/disable audio Color abnormal supported models) ON/OFF Snapshot Abnormal clarity...
  • Page 13 and events are enabled. In fullscreen mode, you can double-click with the mouse or press the ESC key on the keyboard to exit the fullscreen view. Click the ZOOM/FOCUS button to show the AZ control panel. This is available on supported models.
  • Page 14: Network Camera Configuration

    5 Network Camera Configuration In the camera’s web client, click on the “Setup” tab on the top right to go to the setup menu. Note: Click the “Save” button to save any changes to the settings before changing menus. 5.1 Camera Configuration Camera Configuration includes Display, Video/Audio, OSD, Video Mask and ROI (region of interest) setup.
  • Page 15 Saturation Saturation: Set the degree of color purity. A high will make the image appear more vibrant. Sharpness: Set the resolution level of the image plane and the sharpness level of the image edge. Noise Reduction: Decrease the visual noise to make the image appear less grainy due to electronic interference.
  • Page 16: Video Configuration

    • Timing: the camera will switch day/night mode following a schedule. Shutter Mode: Choose “Auto” or “Manual”. If “Manual” is selected, the digital shutter speed can be adjusted. Gain Mode: Choose “Auto” or “Manual”. If “Auto” is selected, the gain value will be automatically adjusted according to the environment.
  • Page 17 Three video streams can be adjusted. Resolution: Adjusts the camera stream resolution. Frame rate: Adjusts image FPS (frames per second). A high frame rate results in a smoother video. Bitrate type: • CBR: constant bitrate; compression bitrate is kept constant and allows video quality to vary.
  • Page 18: Audio Configuration

    according to system storage requirements. Profile: (H.264) Baseline, main and high profiles are selectable. Send Snapshot: Select how many snapshots to generate when sending event notifications. Videos encode slice split: Enable this function to improve camera image when using a low-performance PC. Watermark: Enable to display of a watermark when viewing locally recorded Watermark content video playback in the search interface.
  • Page 19: Privacy Mask

    Show Timestamp Date Format: Set how the calendar date will appear; enable “ ” to include the current time. Show Device Name Device Name: Enable “ ” to display the model number in the overlay. OSD Content: Add additional lines of text to the overlay. After enabling the OSD settings, you may drag and drop to reposition the overlay items.
  • Page 20 To set up a video mask: 1. Enable Video Mask. 2. Click the “Draw Area” button and draw the video mask area. 3. Click the “Save” button to save the settings. 4. Return to viewing the live video to verify that the area masking appears correctly.
  • Page 21: Roi Configuration

    To clear the video mask: Click the “Clear” button to delete the currently selected video mask area. 5.1.6 ROI Configuration Go to Setup>Camera>ROI Config interface as shown below. An area in the image can be set as a region of interest. This area will have a higher bitrate than the rest of the image, resulting in better image quality for the selected ROI area.
  • Page 22: Zoom/Focus

    5.1.7 Zoom/Focus This function is only available for models with a motorized zoom lens. Within this section, zoom and focus can be controlled. If the image is out of focus after a manual adjustment, one key focus can be used to set the focus automatically. Go to Setup>Camera>Zoom/Focus interface to set.
  • Page 23: Network Configuration

    5.2 Network Configuration 5.2.1 IPv4 and IPv6 Go to Setup>Network>IPv4/IPv6 interface as shown below. There are two ways to setup the network connection. Obtain an IP address automatically: (DHCP) the camera will automatically be assigned an IP address from a connected DHCP server or router. Use the following IP address: Manually assign an IP address to the camera;...
  • Page 24: Onvif

    HTTP Port: The default HTTP port is 80. It can be changed to any port which is not occupied. HTTPS Port: The default HTTPS port is 443. It can be changed to any port which is not occupied. (Some models may not support it). Data Port: The default data port is 9008.
  • Page 25: Ddns

    You can also add additional ONVIF users to this interface if needed. 5.2.4 DDNS Go to Setup>Network>DDNS interface as shown below. If the camera is set up with a DHCP connection, DDNS can be set to create a URL for Internet connections.
  • Page 26 2. Apply for a domain name using a DDNS service. For example, www.dvrdyndns.com: Enter www.dvrdydns.com in the IE address bar to visit its website. Then click the “Registration” button.
  • Page 27: Snmp

    Create a domain name. After the domain name is successfully applied, the domain name will be listed below. 3. Enter the username, password, and domain in the DDNS configuration interface. 4. Click the “Save” button to save the settings. 5.2.5 SNMP Go to Setup>Network>SNMP interface as shown below.
  • Page 28 included) and set the parameters such as the SNMP port, and trap address. Go to Setup>Network>SNMP. Configure the SNMP registration information according to the SNMP management tool. Click the “Save” button to save the settings.
  • Page 29: 802.1X

    5.2.6 802.1x Go to Setup>Network>802.1X interface as shown below. When enabled, the camera’s data can be protected using an authentication framework for port-based Network Access Control (PNAC) setups. When the camera is connected to the network with IEEE 802.1X, user authentication will be required. To use this function, the camera shall be connected to a network switch supporting the 802.1x protocol.
  • Page 30 Streaming Protocol (RTSP) stream is used for establishing and controlling media sessions between endpoints. Select “Enable” to enable the RTSP function. Port: Access port of the streaming media. The default number is 554. RTSP Address: The RTSP address (unicast) format that can be used to play the stream in a media player.
  • Page 31: Rtmp

    “rtsp://IP address: rtsp port/profile3?transportmode=mcast”. Audio: After entering the main/substream into a VLC player, the video and audio will play automatically. If “Allow anonymous login…” is checked, there is no need to enter the username and password to view the video. If “autostart”...
  • Page 32: Upnp

    To use RTPM, check “Enable” and configure the following: Stream Type: Select the video stream that will be sent to the third-party host. Reconnect After Timeout: If the connection is lost between the camera and the host, the camera will automatically attempt to reconnect with the host after the set amount of time (seconds) Server Address: Enter the third-party server address to which the stream data will be sent.
  • Page 33: Smtp

    5.2.10 SMTP If you need to send an email notification directly from the camera when an alarm is triggered or the IP address is changed configure the following: Go to Setup>Network >SMTP interface as shown below.
  • Page 34 Sender Address: The camera does not come with its own email service. Enter the sender’s e-mail address to provide an email service. Username/Password: Enter the sender’s e-mail address and password to provide authentication. Server Address: Enter the SMTP IP address or hostname of the email service. For example, "smtp.gmail.com”.
  • Page 35: Ftp

    box. Click “Add” to add a recipient. Click “Save” to apply changes to the settings. 5.2.11 FTP After an FTP server is set up, captured pictures from events will be uploaded to the FTP server. Go to Setup>Network >FTP interface as shown below. To add an FTP server: Click “Add”...
  • Page 36: Https

    Rule of FTP storage path: /device MAC address/event type/date/time/ For example, a face detection alarm occurs. FTP file path:\00-18-ae-a8-da-2a\VFD\2021-01-09\14\ Event name table: File Name Event Type MOTION Motion Detection SENSOR Sensor Alarm TRIPWIRE Line Crossing Detection PERIMETER Region Intrusion Detection Video Exception SDFULL SD Full...
  • Page 37 There is a self-signed SSL certificate installed by default as shown above. Enable this function and save it to encrypt the camera. The camera can then be accessed over an HTTPS connection by entering the camera URL. The URL format is: “https://<IP Address>:<HTTPS port>” https://192.168.1.80:443 Example: Private Certificate Note...
  • Page 38: Qos

    • Have signed certificate, install directly: Select if there is a signed certificate already available. Copy the certificate to the computer, then click “Browse” to select it from the file directory. Click “Install” to add it to the camera. • Create a private certificate: Select to manually create a certificate.
  • Page 39: Event Configuration

    Configure the QoS priority. Generally speaking, the higher the range number, the higher the priority will be. Video/Audio DSCP: Set the Video/Audio DSCP priority (0~63) Alarm DSCP: Set the Alarm DSCP priority (0~63) Manager DSCP: Set the Manager DSCP priority (0~63). 5.3 Event Configuration For more accuracy, here are some recommendations for installation.
  • Page 40: Video Tampering Detection

    5.3.1 Video Tampering Detection This function can detect changes in the surveillance environment affected by external factors such as bagging, spraypainting the camera, and other attempts to sabotage the camera. Go to Config>Event>Video Tampering Detection interface as shown below. To set Video Tampering detection: 1.
  • Page 41: Line Crossing

    “Sensitivity” tab to go to the interface as shown below. Drag the slider to set the sensitivity value or directly enter the sensitivity value in the textbox. Click the “Save” button to save the settings. The sensitivity value of Scene Change Detection: The higher the value is, the more sensitive the system responds to the amplitude of the scene change.
  • Page 42 To set up Line Crossing: 1. Enable the line crossing alarm and select the detection target. Detection Target and sensitivity: select the object target types that will trigger the Line Crossing alarm. All object types can be selected simultaneously. Please select the detection objects as needed.
  • Page 43 Set the alarm line number and direction. Up to 4 lines can be added. Multiple lines cannot be added simultaneously. • Direction: A<->B, A->B, and A<-B optional. This indicates the direction of someone or a vehicle crossing over the alarm line. •...
  • Page 44: Perimeter Intrusion

    1. Auto-focusing function should not be enabled for line crossing detection. 2. Avoid scenes with many trees or scenes with various light changes (like many flashing headlights). The ambient brightness of the scenes shouldn’t be too low. 3. Cameras should be mounted at a height of 2.8 meters or above. 4.
  • Page 45 1. Select the target objects that will trigger the event and set the detection sensitivity. • Human: Select it and then alarms will be triggered if someone intrudes into the pre-defined area. • Motor Vehicle: Select it and then alarms will be triggered if a vehicle with four or more wheels (e.g., a car, bus, or truck) intrudes into the pre-defined area.
  • Page 46: Alarm Configuration

    Click the “Clear” button to delete the alarm area. Click the “Save” button to save the settings. 7. Set the schedule of the perimeter intrusion detection. The setup steps of the schedule are the same as the schedule recording setup (See Schedule Recording).
  • Page 47 1. Check the “Enable” checkbox to activate motion-based alarms. If unchecked, the camera will not send out any signals to trigger motion-based recording to the NVR or CMS, even if there is motion in the video. • Alarm Out: If selected, this would trigger an external relay output that is connected to the camera on detecting a motion-based alarm.
  • Page 48: Other Alarms

    3. Move the “Sensitivity” scroll bar to set the sensitivity. A higher sensitivity value means that motion will be triggered more easily. Select “Add” and click “Draw”. Drag the mouse to draw the motion detection area; Select “Erase” and drag the mouse to clear the motion detection area. After that, click “Save”...
  • Page 49 2. Click “Enable” and set the alarm holding time. 3. Set alarm trigger options. The setup steps are the same as motion detection. Please refer to the Motion Detection (2.4.1) section for details. SD Card Error When there are errors in writing on the SD card, an alarm will be triggered. 1.
  • Page 50: Alarm In

    2. Click “Enable” and set the alarm holding time. 3. Set alarm trigger options. Trigger alarm out, Email and FTP. The setup steps are the same as motion detection. Please refer to the section Motion Detection (2.4.1) for details. 5.4.3 Alarm In This function is available for cameras with alarm input support.
  • Page 51: Alarm Out

    1. Click “Enable” and set the alarm type, alarm holding time and sensor name. 2. Set alarm trigger options. The setup steps are the same as motion detection. Please refer to the Motion Detection (2.4.1) section for details. 3. Click the “Save” button to save the settings. 4.
  • Page 52 • Day/Night Switch Linkage: Select the alarm type and then choose to open or close the alarm when the camera switches to day mode or night mode. • Timing: Select the alarm type. Then click “Add” and drag the mouse on the timeline to set the schedule of alarm out;...
  • Page 53: Security Configuration

    5.5 Security Configuration 5.5.1 User Configuration Go to Setup>Security>User interface as shown below. To Add User: Click the “Add” button to pop up the following textbox.
  • Page 54 2. Enter the username in the “Username” textbox. 3. Enter the password in the “Password” and “Confirm Password” text boxes. Please set the password according to the requirement of the password security level (Go to Setup>Security>Password Security interface to set the security level).
  • Page 55: Online User

    Delete user: 1. Select the user to be deleted in the user configuration list box. 2. Click the “Delete” button to delete the user. Note: The default administrator account cannot be deleted. 5.5.2 Online User Go to Setup>Security>Online User to view the user who is viewing the live video. Note: An administrator user can “kick out”...
  • Page 56: Security Service

    The setup steps are as follows: 1. Check the “Enable address filtering” checkbox. 2. Select “Block/Allow the following address”, IPv4/IPv6/MAC and then enter the IP address or MAC address in the address box and click the “Add” button. 5.5.4 Security Service Go to Setup>Security>Security Service interface as shown below.
  • Page 57 To prevent malicious password unlocking, the “locking once illegal login” function can be enabled here. If this function is enabled, login failure after trying six times will make the login interface locked. The camera can be logged in again after a half-hour or after the camera reboots. Password Security...
  • Page 58: System Configuration

    Please set the password level and expiration time for the camera as needed. Password Level (requirements): • Weak level: Numbers, special characters, and upper or lower case letters can be used. You can choose one of them or any combination of them when setting the password.
  • Page 59: Time Zone&Dst

    5.6.2 Time Zone&DST The time zone and DST must be set up when accessing the camera for the first time. 5.6.3 Date and Time Under Setup>System>Date and Time, users can adjust the camera’s date and time.
  • Page 60: Storage

    5.6.4 Storage Go to Setup>System>Micro SD Management to go to the interface as shown below. SD Card Management Click the “Format” button to format the SD card. All data will be cleared by clicking this button. Click the “Eject” button to stop writing data to the SD card. Then the SD card can be ejected safely.
  • Page 61 • Cycle Write: Select “Yes” to allow the camera to overwrite old recorded video archives to continue recording when the SD card is full. Set schedule recording. Check “Enable Schedule Record” and set the schedule. Weekly Schedule Set the alarm time from Monday to Sunday for a single week. Each day is divided into one-hour increments.
  • Page 62: Maintenance Configuration

    Snapshot Settings Go to Setup>System Snapshot to go to the interface as shown below. > Set the format, resolution and quality of the image saved on the SD card and the snapshot interval and quantity and the timing snapshot here. •...
  • Page 63: Reboot

    Import & Export Settings Configuration settings of the camera can be exported from one camera to another camera. 1. Click “Choose File” to select the save path for importing or exporting information on the PC. 2. Click the “Import Setting” or “Export Setting” button. Default Settings Click the “Load Default”...
  • Page 64: Upgrade

    Timed Reboot Setting: If necessary, the camera can be set up to reboot at a time interval. Enable “Time Settings”, set the date and time and then click the “Save” button to save the settings. 5.7.3 Upgrade Go to Setup>Maintenance>Upgrade. In this interface, the camera firmware can be updated.
  • Page 65: Operation Log

    1. Click the “Browse” button to select the save path of the upgrade file 2. Click the “Upgrade” button to start upgrading the firmware. 3. The device will restart automatically Caution! Do not close the browser or disconnect the camera from the network until the upgrade process has been completed.
  • Page 66: Playback

    2. Select the main type, subtype, start and end time. 3. Click “Search” to view the operation log. 4. Click “Export” to export the operation log. 6 Playback 6.1 Image Playback Click Playback to go to the interface as shown below. Images that are saved on the SD card can be found here.
  • Page 67 Choose “Picture”. Set time: Select the date and choose the start and end times. Choose the alarm events at the bottom of the interface. Click to search the images. Double-click a file name in the list to view the captured photos. Click to return to the earlier interface.
  • Page 68: Video Search

    6.2 Video Search SD Card Video Search Click Search to go to the interface as shown below. Videos that were recorded on the SD card can be played in this interface. Choose “Record”. Set search time: Select the date and choose the start and end time. Click to search the images.
  • Page 69 Double-click on a file name in the list to start playback. The timetable can be shown in 24H/12H/2H/1H format by clicking the corresponding buttons. Video clips and downloading Search the video files according to the steps above. Select the start time by clicking on the timetable. Click to set the start time and then this button turns blue ( Select the end time by clicking on the timetable.
  • Page 70: Appendix

    7 Appendix 7.1 Troubleshooting How to find the password? A: Reset the device to the default factory settings. Default IP: 192.168.226.201; Username: admin; Password: 123456 Fail to connect devices through IE browser. A: Network is not well connected. Check the connection and make sure it is connected well.
  • Page 71 No sound can be heard. A: Audio input device is not connected. Please connect and try again. B: Audio function is not enabled at the corresponding channel. Please enable this function.
  • Page 72: Dimensions

    7.2 Dimensions...
  • Page 73: Specifications

    Security IP filtering, MAC filtering, authentication (ID/PW), SSL/TSL ONVIF conformance OS: Windows® Web viewer Browser: Internet Explorer Video management software DW Spectrum® IPVMS ENVIRONMENTAL Operating temperature -22°F ~ 140°F (-30°C ~ 60°C) Operating humidity 0–95% RH (non–condensing) IP rating IP67-rated...
  • Page 74 IK rating IK10 impact-resistant Other certifications FCC, CE, ROHS, POE, ONVIF ELECTRICAL Power requirement DC 12V, PoE IEEE 802.3af Class 3. (Adapter not included) Power consumption <9W MECHANICAL Material Metal bullet housing Dimensions 8.69" x 3.16" x 2.77" (220.8 x 80.5 x70.6 mm) Weight 1.52 lbs.
  • Page 75: Warranty Information

    Warranty Information Go to https://digital-watchdog.com/page/rma-landing-page/ to learn more about Digital Watchdog’s warranty and RMA. To obtain warranty or out of warranty service, please contact a technical support representative at: 1+ (866) 446-3595, Monday through Friday from 9:00 AM to 8:00 PM EST. A purchase receipt or other proof of the date of the original purchase is needed before warranty service is rendered.
  • Page 76: Limits And Exclusions

    Limits and exclusions There are no express warranties except as listed above. The Warrantor will not be liable for incidental or consequential damages (including without limitation, damage to recording media) resulting from the use of these products or arising out of any breach of the warranty. All express and implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited to the applicable warranty period set forth above.
  • Page 77 DW® East Coast office and warehouse: 5436 W Crenshaw St, Tampa, FL USA 33634 DW® West Coast office and warehouse: 16220 Bloomfield Ave, Cerritos, CA USA 90703 PH: 866-446-3595 | FAX: 813-888-9262 www.Digital-Watchdog.com technicalsupport@dwcc.tv Technical Support PH: USA & Canada 1+ 866-446-3595...

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