Cleaning/Changing Filters; Troubleshooting; Cleaning The Powerhead; Problems And Solutions - Hoover 5013PH Dog & Cat User Manual

Dog & cat 2000w max bagless vacuum with powerhead
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Maintenance
(continued)
Cleaning & Changing Filters
The HEPA filter should be replaced at least twice a year based on normal use.
Do not use a washing machine to clean the filter.
Do not use a hair dryer to dry the filter.

Cleaning the Powerhead

WARNING: To reduce the risk of electric shock, turn all power off from the unit and
unplug the unit before performing any cleaning, maintenance or troubleshooting
checks. Failure to do so may result in electric shock or personal injury.
IMPORTANT: The vacuum cleaner handle, hose,
rod and powerhead contain electrical connections
they are not a serviceable part.
The rotating brush must be free of debris for effective cleaning
and maximum suction. Disconnect the motorised powerhead
and turn it over to inspect the bottom. If a buildup of debris is
wound around the rotating brush, remove by carefully cutting
with scissors. Avoid damaging or cutting the bristles.
10.
1.
After emptying the dust container
rotate the HEPA bracket until it
is unlocked.
2.
Remove the HEPA Bracket.
3.
Rinse the HEPA filter in luke warm
water and dry completely before
replacing into the container.

General Maintenance

Always make sure the appliance is unplugged before performing maintenance work of any kind.
At the end of its working life, the product must not be disposed of as urban waste. It must be taken
to a special local authority differentiated waste collection centre or to a dealer providing this service.
Disposing of a household appliance separately avoids possible negative consequences for the
environment and health deriving from inappropriate disposal and enables the constituent material to be
recovered to obtain significant saving in energy and resources. As a reminder of the need to dispose of
household appliances separately, the product is marked with a crossed-out wheeled dustbin.

Troubleshooting

Problems and solutions

If you come across a problem, please use the checklist of troubleshooting tips before
ringing Hoover Customer Care.
Fault
Cause
Motor does not start
No power supply.
or stops.
Suction force
Filters are dirty, suction hose or
gradually decreases.
telescopic tube is blocked
Powerhead does
Not plugged in, belt broken.
snot operate.
Please contact Hoover Customer Care: 1300 360 845, NZ: (09) 263 7573 to find
your local spare parts provider.
Hose – 31220351
HEPA Filter – 32200603
Air Inlet Sponge Filter –
Dust Canister – 33101169
32200605
Solution
Check cable, plug and socket.
If still inoperative, contact
service agent.
Clean or replace filters,
remove objects from hose and
telescopic tube.
Plug Power Brush into
socket, have belt replaced
by service agent.
Air Outlet Filter – 32200604
11.

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