Philips HD7825 User Manual page 21

Problem
I cannot open the lid.
The pod coffee machine
produces less coffee
than before.
I cannot close the
lid properly.
The machine has been
stored in a room that
was not frost-free.
The coffee is not strong
enough.
The coffee is too strong.
The coffee is not hot
enough.
Solution
A vacuum may have temporarily formed under the lid.
Switch off the machine. Pull up the lever as far as it goes and wait 24 hours
before you open the lid. You may need to use quite some force.
Make sure that the sieve in the centre of the pod holder is not clogged. If it is,
unclog the sieve by holding the pod holder under a running tap. If necessary,
you can use a washing-up brush to unclog the sieve.
Make sure you do not move the machine. Moving the machine, placing it outdoors
or in a cool or cold environment does not accelerate the unlocking of the lid.
Do nOT put the machine in the fridge or freezer, as this does not
accelerate the unlocking of the lid.
If problems continue to occur, contact the Philips Consumer Care Centre in
your country.
Perhaps the sieve in the centre of the pod holder is clogged. If this is the
case, unclog the sieve by rinsing the pod holder under a running tap. Use a
washing-up brush to clean the sieve, if necessary.
Descale the machine (see chapter 'Descaling').
Check if a used coffee pod is sticking to the water distribution disc. If this is
the case, remove the used pod.
Check if you used the correct pod holder. Use 2 pods in combination with
the deeper 2-cup pod holder qq. Use 1 pod in combination with the 1-cup
pod holder q.
Contact the Philips Consumer Care Centre in your country.
Make sure that:
you have used the correct number of pods and have pressed the right
button. Use 1 pod in combination with the 1-cup pod holder q and the
1-cup button q. Use 2 pods in combination with the 2-cup pod holder qq
and the 2-cup button qq;
you have placed the coffee pod(s) properly in the centre of the pod holder,
to prevent water from escaping along the edge of the pod(s). When you use
two coffee pods on top of each other, make sure that the convex sides of
both pods point downwards and press the pods lightly into the pod holder;
you have not used the same coffee pod twice by accident;
the coffee in the pod is evenly distributed;
If you prefer a more robust flavour, coffee pods with a stronger blend are available.
If you prefer a milder flavour, coffee pods with a milder blend are available.
Do not use cups that are too large, as they cause the coffee to get cold
more quickly. Make sure the cups have a capacity of at least 150ml.
EnglisH
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