Planet CIA-3250V User Manual
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Planet CIA-3250V User Manual

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  • Page 1 Full HD Outdoor IR PoE IP Camera ►ICA-3250V User’s Man...
  • Page 2 User’s Manual of ICA-3250V Copyright Copyright © 2013 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately. Revision User’s Manual for PLANET Full HD Outdoor IR PoE IP Camera Model: ICA-3250V Rev: 1.00 (January. 2013) Part No. EM-ICA3250V...

  • Page 4: Table Of Contents

    2.3 Hardware Installation ...............15 2.3.1 Physical Installation ..............15 2.4 Initial Utility Installation ..............17 2.4.1 Search and Configure Network by PLANET IP Installer ..17 2.5 Setup ActiveX to use the Internet Camera ........21 2.5.1 Internet Explorer 6 for Windows XP.........21 2.5.2 Internet Explorer 7 for Windows XP.........22 2.5.3 Internet Explorer 7 for Windows Vista ........23...
  • Page 5 Appendix A: Factory Default..............69 Appendix B: PING IP Address ..............70 Appendix C: 3GPP Access................71 Appendix D: Planet DDNS Application ............72 Appendix E: Configure Port Forwarding Manually .........73 Appendix F: Troubleshooting & Frequently Asked Questions ....76 Appendix G: Micro SD Card Compatibility ..........80...

  • Page 6: Introduction

    25 meters. With the aluminum rugged all-weather waterproof housing, the ICA-3250V performs reliable operation in any environment. It can work with the PLANET Cam Viewer 3 Lite/Pro Management software and Network Video Recorder products for various field demands in surveillance network.
  • Page 7 User’s Manual of ICA-3250V Supports IPv6 protocol in addition to the standard IP protocol version 4 (IPv4) Easy Installation & Management ■ Easy configuration and management via Windows-based utility or web interface ■ Support 3GPP and JAVA for iPhone and Windows mobile for remote view ■...

  • Page 8: Product Specification

    User’s Manual of ICA-3250V 1.2 Product Specification Model ICA-3250V Camera Image Device 1/2.7” 2Mega-Pixel CMOS Sensor Effective Pixels 1920 x 1080@30fps Sensitivity 0.05lux Lens 3.6 ~ 16mm Vari-focal lens with auto iris and IR cut filter/ F1.2 Illuminator 0 Lux IR on View Angle H: 23.6~97.9 Degree / V: 14.2~51.6 Degree Video...

  • Page 9: Package Contents

    With 3GPP player Video Player VLC, Quick Time, Real Player Software Monitor/ Recording / PLANET CV3P (2-ch Cam Viewer Three Pro Trail Version) Management PLANET CV3L (64-ch Cam Viewer Three Lite Bundle Version) Search & Installation PLANET IP Installer 1.3 Package Contents...

  • Page 10: Basic Setup

    User’s Manual of ICA-3250V NOTE: 1. If any of the above items are missing, please contact your dealer immediately. 2. Using the power supply that is not the one included in Internet camera packet will cause damage and void the warranty for this product. 2.Basic Setup This chapter provides details of installing and configuring the Internet camera 2.1 System Requirements...

  • Page 11: Physical Description

    User’s Manual of ICA-3250V 2.2 Physical Description 2.2.1 Identification of ICA-3250V cable 1. RJ-45 LAN socket: Connect to PC or Hub/Switch. For connect to 10Base-T Ethernet or 100Base-TX Fast Ethernet cabling. This Ethernet port built N-Way protocol can detect or negotiate the transmission speed of the network automatically. Please use CAT-5 cable to connect the Network Camera to a 100Mbps Fast Ethernet network switch or hub.

  • Page 12: Ica-3250V I/O Control Instruction

    User’s Manual of ICA-3250V   2.2.2 ICA-3250V I/O Control Instruction 1) Please connect the GND & DO pin to the external relay (buzzer) device. 2) Please connect the GND & DI pin to the external trigger device. 3) I/O PIN definition GND (Ground): Initial state is LOW DO (Digital Output): DC 5V DI (Digital Input): Max.
  • Page 13 User’s Manual of ICA-3250V 5) Output Test After the external input and output hardware is installed, you can use the "Relay Out" button on the live video page to test if DO / Relay Out works. On/Off Switch mode: Click "ON"; the camera will trigger the external output devise for 10 seconds.
  • Page 14 User’s Manual of ICA-3250V Time Switch mode: Click "Pulse", the camera will trigger the external output devise for several seconds; the duration length is according to the "interval" setting in Output Setting. Note: Relay out function need extra purchase relay box. Relay out box need connected to I/O terminal connector will provide relay out function with ICA-3250V.

  • Page 15: Hardware Installation

    User’s Manual of ICA-3250V 2.3 Hardware Installation 2.3.1 Physical Installation 1. Connect an Ethernet cable Connect the LAN cable on the camera to the network device (hub or switch). NOTE: If there has an IEEE802.3af PoE switch in your network, you can connect the camera LAN cable to this PoE switch to obtain power.
  • Page 16 User’s Manual of ICA-3250V 5. PoE (Power over Ethernet) Power over Ethernet (PoE) is a technology that integrates power into a standard LAN infrastructure. It enables power to be provided to the network device, such as an IP phone or a network camera, using the same cable as that used for network connection.

  • Page 17: Initial Utility Installation

    When you installed the Camera on a LAN environment, you have two easy ways to search your Cameras by PLANET IP Installer or UPnP discovery. Here is the way to execute PLANET IP Installer to discover Camera’s IP address and set up related parameter in a Camera.
  • Page 18 User’s Manual of ICA-3250V 3. The GUI of IP Installer is as follows (Default IP: 192.168.0.20). (1) IP Installer will search all IP Cameras connected on LAN. The user can click “Search Device” to search again. (2) Click one of IP Cameras listed on the left side of IP Installer, then the network configuration of that IP Camera will be listed on the right side.
  • Page 19 (6) A quick way to access remote monitoring is to left-click the mouse twice on a selected IP Camera listed on “Device list” of PLANET IP Installer. An IE browser will be opened. (7) Then, please key in the default “Username: admin” and “Password: admin” in the following...
  • Page 20 User’s Manual of ICA-3250V (8) If the user name and password are input correctly, the following web page will be displayed.

  • Page 21: Setup Activex To Use The Internet Camera

    User’s Manual of ICA-3250V 2.5 Setup ActiveX to use the Internet Camera The Internet camera web pages communicate with the Internet camera using an ActiveX control. The ActiveX control must be downloaded from the Internet camera and installed on your PC. Your Internet Explorer security settings must allow for the web page to work correctly.

  • Page 22: Internet Explorer 7 For Windows Xp

    User’s Manual of ICA-3250V 2.5.2 Internet Explorer 7 for Windows XP From your IE browse ”Tools” ”Internet Options…” ”Security” ”Custom Level…”, please setup your “Settings” as follow. Set the first 3 items • Allow previously unused ActiveX control to run… •...

  • Page 23: Internet Explorer 7 For Windows Vista

    User’s Manual of ICA-3250V 2.5.3 Internet Explorer 7 for Windows Vista  From your IE browse ”Tools” ”Internet Options…” ”Security” ”Internet” ”Custom Level…”, please setup your “Settings” as follow. • Enable “Automatic prompting for ActiveX controls” • Prompt “Initialize and script active controls not marked….” From your IE browse ”Tools”...

  • Page 24: Web-Based Management

    “http://192.168.0.20 “ The login window of Internet camera will appear, Default login username/password is: admin / admin NOTE: If the User name and Password have been changed with PLANET IP Installer, please enter the new User name and Password here.
  • Page 25 User’s Manual of ICA-3250V Web browser may display the “Security Warming” window, select “Yes” to install and run the ActiveX control into your PC. After the ActiveX control was installed and run, the first image will be displayed. NOTE: If you log in the camera as an ordinary user, setting function will be not available. If you log in the camera as the administrator, you can perform all the settings provided within the device.

  • Page 26: Live View

    User’s Manual of ICA-3250V 4.Live View Start-up screen will be as follow no matter an ordinary users or an administrator. Get into the administration page. (1)Configure .Video Snapshot (2)Snapshot (3)Status Bar Show system time, video resolution, and video refreshing rate. Select video screen “default, 1/2x, 1x, 2x”...
  • Page 27 User’s Manual of ICA-3250V (8)Relay Control Control the relay which is connected to this camera. Double-click the video; it will change to full screen mode. Press “Esc” or double-click the video again, it will change back to normal mode. Right-Click the mouse on the video, it will show a pop-up menu. (1)Snapshot Save a JPEG picture.

  • Page 28: Configuration

    User’s Manual of ICA-3250V 5.Configuration Click to get into the administration page. Click to go back to the live video page.

  • Page 29: System

    User’s Manual of ICA-3250V 5.1 System 5.1.1 System Information 1. Server Information: Set up the camera name, select language, and set up the camera time. This is the Camera name. This name will show on the IP Server Name Installer. There are English, Traditional Chinese, Simplified Chinese, French, Russian, Italian, Spanish, German, Select language...
  • Page 30 User’s Manual of ICA-3250V Server time setting：Select options to set up time - “NTP”, “Synchronize with PC’s time”, “Manual”, “The date and time remain the same”.

  • Page 31: User Management

    User’s Manual of ICA-3250V   5.1.2 User Management IP CAMERA supports three different users, administrator, general user, and anonymous user. Yes：Allow anonymous login Anonymous User Login No：Need user name & password to access this IP camera Add user Type the user name and password, then click “Add/Set”. Click “edit”...

  • Page 32: System Update

    User’s Manual of ICA-3250V   5.1.3 System Update To update the firmware online, click “Browse…” to select the Firmware Upgrade firmware. Then click “Upgrade” to proceed. Reboot System Re-start the IP camera. Delete all the settings in this IP camera. Factory default (not include IP address) User may download the current setting to PC, or upgrade from...

  • Page 33: Network

    User’s Manual of ICA-3250V 5.2 Network 5.2.1 IP Setting IP Camera supports DHCP and static IP.
  • Page 34 User’s Manual of ICA-3250V Using DHCP, IP Camera will get all the network parameters DHCP automatically. Please type in IP address, subnet mask, gateway, and DNS Static IP manually. IPv6 is a newer numbering system that provides a much larger address pool than IPv4, which accounts for most of today’s IPv6 Assignment Internet traffic.
  • Page 35 User’s Manual of ICA-3250V This IP camera supports UPnP, If this service is enabled on your computer, the camera will automatically be detected and a new UPnP icon will be added to “My Network Places.” Note: UPnP must be enabled on your computer. When the camera is installed under a router, Enable UPnP Port Forwarding to let the router open ports so that the video UPnP Port...

  • Page 36: Advanced

    User’s Manual of ICA-3250V IP camera appearing under the bonjour category. Click the icon to connect the IP camera. If your PC supports LLTD, enable this function then you can check the connection status, properties, and device position (like IP address) of this IP Camera in the network map. LLTD In the computer running Windows Vista or Windows 7, you can find LLTD through the path:...
  • Page 37 User’s Manual of ICA-3250V Created Request: Setting the secure identification and apply it There are two ways to set Certificate- Install Signed Certificate or Create Self-Signed Certificate.
  • Page 38 User’s Manual of ICA-3250V 5.2.2.2 SNMP (Simple Network Management Protocol) SNMP provides a simple framework for administering networked hardware. To manage the IP camera, you have to prepare a MIB browser or similar tools first. SNMPv1, SNMPv2c, and SNMPv3 can be enabled simultaneously. SNMPv1 and SNMPv2: The term "Community name"...

  • Page 39: Access List

    User’s Manual of ICA-3250V SNMPv1/SNMPv2 Trap: Trap is a mechanism that allows the managed device to send messages to manager instead of waiting passively for polling from the manager. Specify the trap event. When those events happen, the camera will send the ring message to the Trap Address, which is usually the manager's IP address. Trap Community means the community that can receive the trap message.
  • Page 40 User’s Manual of ICA-3250V You can deny an IP address or a range of IP address so that they cannot access the IP camera. Tick the "enable" box, key in the IP address you want to deny, select” deny" then click” Add" to add it to the list.
  • Page 41 User’s Manual of ICA-3250V on IP networks. DSCP is a 6-bit in the IP header for packet classification purpose. The number 0~63 for Live Stream, Event / Alarm, and Management represent the ratio that the bandwidth is divided. For example, if you set 5, 10, and 20 for the three items, then the bandwidth of the three items is 5:10:20.

  • Page 42: Using Upnp Of Windows Xp Or Vista

    User’s Manual of ICA-3250V 5.2.3 Using UPnP of Windows XP or Vista Please follow the procedure to activate UPnP .3.1 Windows XP UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device.
  • Page 43 User’s Manual of ICA-3250V The “Add or Remove Programs” will display on the screen and click Add/Remove Widows Components to continue. The following screen will appear, select “Networking Services” and click “Details” to continue...
  • Page 44 User’s Manual of ICA-3250V The “Networking Services” will display on the screen, select “Universal Plug and Play” and click “OK” to continue. Please click “Next” to continue...
  • Page 45 User’s Manual of ICA-3250V The program will start installing the UPnP automatically. You will see the below pop-up screen, please wait while Setup configures the components. Please click “Finish” to complete the UPnP installation...
  • Page 46 User’s Manual of ICA-3250V Double-click “My Network Places” on the desktop, the “My Network Places” will display on the screen and double-click the UPnP icon with Internet camera to view your device in an Internet browser.

  • Page 47: Windows Vista

    User’s Manual of ICA-3250V 5.2 .3.2 Windows Vista UPnP™ is short for Universal Plug and Play, which is a networking architecture that provides compatibility among networking equipment, software, and peripherals. This device is an UPnP enabled device. If the operating system, Windows Vista, of your PC is UPnP enabled, the device will be very easy to configure.
  • Page 48 User’s Manual of ICA-3250V...
  • Page 49 User’s Manual of ICA-3250V Double-click “My Network Places“on the desktop, the “My Network Places” will display on the screen and double-click the UPnP icon with Internet camera to view your device in an Internet browser. ICA-3250V...

  • Page 50: Pppoe

    User’s Manual of ICA-3250V   5.2.4 PPPoE PPPoE: Stands for Point to Point Protocol over Ethernet. A standard builds on Ethernet and Point-to-Point network protocol. It allows Internet camera connects to Internet with xDSL or cable connection; it can dial up your ISP and get a dynamic IP address. For more PPPoE and Internet configuration, please consult your ISP.
  • Page 51 User’s Manual of ICA-3250V complicates remote access since you may not know what your current WAN IP address is when you want to access your network over the Internet. The solution to the dynamic IP address problem comes in the form of a dynamic DNS service. The Internet uses DNS servers to lookup domain names and translates them into IP addresses.
  • Page 52 User’s Manual of ICA-3250V DDNS Setting, the procedures are: (1) Please enable this service (2) Key-in user name. (3) IP Schedule update is default at 5 minutes (4) Click “Apply”. DDNS Status (1) Updating：Information update (2) Idle：Stop service (3) DDNS registration successful, can now log by http://<username>.ddns.camddns.com：Register successfully.

  • Page 53: Mail & Ftp & Samba

    User’s Manual of ICA-3250V 5.2.6 Mail & FTP & SAMBA To send out the video via mail, FTP and Samba, please set up the configuration first. Mail setting FTP setting...
  • Page 54 User’s Manual of ICA-3250V Samba setting Note: Samba only support one layer folder...

  • Page 55: A/V Setting

    User’s Manual of ICA-3250V 5.3 A/V Setting 5.3.1 Image Setting For the security purpose, there are three areas can be setup for privacy mask. Click “Area” button first and pull an area on the above image. Finally, click “Save” button to reserve the setting. Adjust “Brightness”, “Contrast”, “Hue”, and “Saturation”...

  • Page 56: Video Setting

    User’s Manual of ICA-3250V This function increases the sensitivity of camera to get brighter image at night. The smaller the value you select, the slower the Sense-Up shutter speed becomes so that the image will get brighter, and moving subjects might be blurred. Digital wide dynamic range.
  • Page 57 User’s Manual of ICA-3250V 5.3.2.2 Basic Mode of Streaming 1 and Streaming 2 : There are 5 resolutions can be chosen. Resolution 1920x1080,1280x720 , 640x480, 320x240, or 176x144 Profiles are different compression way of H.264. High profile provides better coding efficiency. Note that some devises do not Profile support every profile.
  • Page 58 User’s Manual of ICA-3250V 5.3.2.3 Streaming 1 and 2 Advanced Mode： There are 5 resolutions can be chosen. Resolution 1920x1080,1280x720 , 640x480, 320x240, or 176x144 High profile provides better coding efficiency. Note that some devises do not support every profile. For example, iPhone4 only Profile supports Main profile.
  • Page 59 User’s Manual of ICA-3250V Video Frame Rate The video refreshing rate per second. It means "Group of Pictures". The higher the GOP is, the better GOP Size the quality is. Video Format H.264 or JPEG. RTSP output connecting route . RTSP Path 5.3.2.4 3GPP Streaming mode: Enable or Disable...

  • Page 60: Audio

    User’s Manual of ICA-3250V Setting. 5.3.3 Audio The ICA-3250V supports 2-way audio. User can send audio from ICA-3250V Built-in microphone to remote PC; User can also send audio from remote PC to ICA-3250V’s external speaker. (1) Audio from IP camera built-in microphone to local PC: select “Enable” to start this function. The Audio compression format can be choosing from 3 options.

  • Page 61: Event List

    User’s Manual of ICA-3250V 5.4 Event List The ICA-3250V provides multiple event settings. 5.4.1 Event Setting...

  • Page 62: Schedule

    User’s Manual of ICA-3250V IP CAMERA allows 3 areas motion detection. When motion is triggered, it can send the video to some specific mail addresses, transmit the video to remote ftp server and SAMBA, and trigger Motion Detection the relay. To set up the motion area, click “Area Setting”. Using mouse to drag and draw the area.

  • Page 63: I/O Setting

    User’s Manual of ICA-3250V Interval The interval between two snapshots. 5.4.3 I/O Setting The ICA-3250V supports 1 input/ 1 output. When input is triggered, it can send the video to some specific mail addresses, transmit the video to remote ftp server, and trigger the relay and SAMBA. NOTE: Please connect to propriety relay box to reduce the risk of electric shock &...
  • Page 64 User’s Manual of ICA-3250V...

  • Page 65: Log List

    User’s Manual of ICA-3250V By GPIO I/O port input that provides related action while I/O Alarm Input Setting input triggered. For example, if you select "10 sec" here, once the motion is Interval detected and action is triggered, it cannot be triggered again within 10 seconds.

  • Page 66: Sd Card

    User’s Manual of ICA-3250V 5.4.5 SD card Playback .5.1 Please Insert Micro SD card before use it. Make sure pushing Micro SD card into the slot completely. Click the date listed on this page and it shows the list of the video. The video format is AVI. Click the video to start Microsoft Media Player to play it.
  • Page 67 User’s Manual of ICA-3250V the files from IP camera. (In this way you do not need to pull out Micro SD card from the camera.) To use FlashGet for downloading the image and video data from the Micro SD card, please follow the steps: Open FlashGet, select "File”...
  • Page 68 User’s Manual of ICA-3250V • FlashGet is a free software that can be downloaded from FlashGet official website. The example above is based on FlashGet ver.1.9.6.1073...

  • Page 69: Appendix A: Factory Default

    User’s Manual of ICA-3250V Appendix A: Factory Default To recover the default IP address and password, please follow the following steps. Remove the power and Ethernet cable. • Take an electronic wire, plug one side of the wire into "Default" and the other side into "GND"...

  • Page 70: Appendix B: Ping Ip Address

    User’s Manual of ICA-3250V Appendix B: PING IP Address The PING (stands for Packet Internet Groper) command is used to detect whether a specific IP address is accessible by sending a packet to the specific address and waiting for a reply. It’s also a very useful tool to confirm Internet camera installed or if the IP address conflicts with any other devices over the network.

  • Page 71: Appendix C: 3Gpp Access

    User’s Manual of ICA-3250V Appendix C: 3GPP Access To use the 3GPP function, in addition to previous section, you might need more information or configuration to make this function work. That to use the 3GPP function, it strongly recommends to install the Networked Device Note: with a public and fixed IP address without any firewall protection.

  • Page 72: Appendix D: Planet Ddns Application

    User’s Manual of ICA-3250V Appendix D: Planet DDNS Application Configure PLANET DDNS steps: Step 1 Enable DDNS option through accessing web page of ICA-2500. Step 2 Select on DDNS server provide, and register an account if you do not use yet.

  • Page 73: Appendix E: Configure Port Forwarding Manually

    Manually setup the device with a fixed IP address, for example, 192.168.0.100. 2. Access the Router with Your Web browser The following steps generally apply to any router that you have on your network. The PLANET WNRT-620 is used as an example to clarify the configuration process. Configure the initial settings of the router by following the steps outlined in the router’s Quick Installation Guide.
  • Page 74 User’s Manual of ICA-3250V Your WAN IP Address will be listed here. 3. Open/set Virtual Server Ports to enable remote image viewing The firewall security features built into the router and most routers prevent users from accessing the video from the device over the Internet. The router connects to the Internet over a series of numbered ports.
  • Page 75 NOTE: Some ISPs block access to port 80. Be sure to check with your ISP so that you can open the appropriate ports accordingly. If your ISP does not pass traffic on port 80, you will need to change the port the camera uses from 80 to something else, such as 8080. Not all routers are the same, so refer to your user manual for specific instructions on how to open ports.

  • Page 76: Appendix F: Troubleshooting & Frequently Asked Questions

    Do not connect device over a router. PLANET IP Installer PLANET IP Installer program program cannot detect device over a router. cannot find the device. If IP address is not assigned to the PC which running PLANET IP Installer program, then PLANET IP Installer program cannot find...
  • Page 77 Microsoft’s Internet Explorer from the Microsoft webpage. PLANET IP Installer program fails Network may have trouble. Confirm the parameters and connections to save the network parameters.
  • Page 78 The router needs Port Forwarding feature. Refer to your router's manual for details. Packet Filtering of the router may prohibit access from an external network. Refer to your router's manual for details. Access the Network Camera from the Internet with the global IP address of the router and port number of Network Camera.
  • Page 79 Use the operating system of the selected language. Set the The unreadable characters are Encoding or the Character Set of the selected language on the displayed. Internet Explorer. The traffic of the network and the object of the image affect the frame rate.

  • Page 80: Appendix G: Micro Sd Card Compatibility

    Appendix G: Micro SD Card Compatibility The following is the Micro SD Card recommended: Transcend SDHC class4 16GB SDHC class4 32GB class4 16GB class4 32GB SDHC class6 SDHC class6 SDHC class6 16GB class6 class6 class6 16GB SDHC class10 SDHC class10 SDHC class10 SanDisk...

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