Alcatel Advanced Reflexes User Manual page 8

Operator station with alcatel office
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Description of operator station
Display and display keys
Display comprises several pages, with two lines per page, giving information concerning
your call and functions accessible using the keys corresponding to the lines on the screen.
Make a call.
Redial the last number dialled.
Prevent outside calls.
Request appointment reminder call.
Intercept a call to another extension
Three-colour indicator light
The indicator light on your terminal enables you to monitor the system. The light has five
possible statuses (colours and/or flashing):
Flashing green: message received (voice or screen) or call received
in the "calls received" memory.
Orange fixed: indicates traffic overload level 1 (1 is calls on hold).
Flashing orange: terminal on test.
Red fixed: indicates traffic overload level 2 (call unanswered within
20 seconds or number of calls on hold exceeds number of operator stations).
Flashing red: several low priority system messages present or one very serious
system message indicating a system hardware fault.
Programmable keys and icons
To make a call, activate a service or manage your calls.
Each key has corresponding icons:
Call icons
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Preprogrammed function keys:
Internal or outside line key.
Lines 1 to 15: Outside line key
on your system.
Divert calls to another number.
Access various message services.
Accessing your personal directory.
Some other keys can be programmed by your installation technician as a function
of your requirements:
Key which must be programmed by your installation technician to access a service.
Divert your calls to another number.
Display more information.
Customize your terminal.
Programme company data.
Programme and manage the system.
Function icons
Function active.
Function requiring action.
Terminal or line busy.
Group supervision.
N/R
Normal or Restricted mode.
Transfer a call to another number.
Put a call on common hold.
Hold
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