Troubleshooting Guide - Kamado Joe GasJoe GJ26 Owner's Manual

TROUBLESHOOTING GUIDE

Before you call your dealer for service please check the following:
•
Is there fuel being supplied to the grill?
•
If using natural gas, is the main shut-off valve open?
•
If using a liquid propane cylinder, is your propane cylinder empty and have
you checked that the valve on the propane cylinder is open?
If you have checked these items, please review the troubleshooting
guide below before calling your dealer.
Burner Will Not Light
•
Make sure that all burner controls are set to "OFF".
•
Remove the cooking racks and the flame tamer.
•
Check to see if gas supply is reaching the burners by attempting to
manually light a burner.
before attempting to ignite the same or other burners.
•
If the burner will light with a match then the igniter may not be
functioning properly. Please call your authorized Kamado Joe dealer for
service.
•
If you cannot light a burner with a match you need to recheck your gas
supply for leaks and to ensure that you are using the correct fuel supply
type. You also need to make sure that the gas supply is of adequate
pressure.
•
If the burner will not light with a match and you are confident that you
are getting gas to the burner then it is likely that you have a clogged or
blocked burner. Turn off all gas connections, wait for the gas to dissipate
and remove the burner. Check the burner for blockages.
Improper Burner Flame
•
Check burner gas inlet area for blockage
•
Check orifice hoods for any clogs and clean.
•
Adjust air shutter, if necessary. See page 16.
•
Check pressure if flame is too low or too high.
•
Check gas supply tank (LP) if running low.
Flashback
When fires occurs in and around the burner tubes, immediately turn off gas
at its source and turn the control knob(s) clockwise to the "OFF" position. Wait
until the grill has cooled off and then clean the burners as described as the
previous manual.
25
WARNING! If burner fails to ignite, wait 5 minutes